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Cons: mess in Kiev airport,just one assistant check-in,and huge line-up

Pros: Nothing.

Cons: If the crew would be nice to israeli people. And if the food was good.

Cons: They let you on in Tel Aviv with liberal hand baggage rules, no weighing no measuring. When you are ready to board the Kiev New York leg. They suddenly start enforcing strictly narrow weight and measurement rules. And anyone who is as much as a quarter pound overweight is asked to pay $100 extra.

Pros: Crew was ok.

Cons: No food or drink onboard unless you pay. they will charge you for everything but when they lose your bag and you ask for compensation, they ignore your requests and you get nothing. Horrible airlines and don't really care about their customers

Pros: Crew was nice, seats were comfortable

Cons: I enjoyed the flight

Pros: I had a nice exit row seat and the plane had a good selection of entertainment.

Cons: flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers.

Cons: Room temperature control should be better.

Pros: Everything was fine except the fact that our flight was rescheduled on 24 hours earlier than the original one. It was extremely inconvenient.

Cons: When the airline interrupts your trip last minute and passengers are trying hard to adjust their plans it would be nice to have a little appreciation from the airline team. And they do not have to be rude to people who are asking to explain the reason of the changes.

Pros: Great crew

Pros: blueberry juice, service and friendliness

Cons: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back

Pros: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Cons: Service, staff and food.

Pros: At least the crew was friendly

Cons: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.

Pros: Crew was great

Cons: They lost my luggage and zero leg room for economy seating for anyone over 5’10

Pros: I did survive

Cons: Buggage was lost

Cons: My baggage didnt come.

Pros: The food (two full meals) and amenities provided by Aeroflot was wonderful. Staff was helpful on the flight and provided us with plenty of drinks.

Cons: We boarded the plane at the time the flight was supposed to depart without explanation as to why there was a delay. Then we sat on the plane for two hours without explanation again. Landed 45 minutes after the originally planned time. Our connecting flight to athens was going to depart in 15 minutes, but left us and 58 other passengers. Poor communication to the passengers and then poor communication or help from the airline. If they would’ve waited 15 minutes, 60 people could’ve made their connection. Instead we have to wait 6-7 hours to board another flight. The customer service at the Moscow airport was sad... only two people at the desk for 60+ customers needing new flights because of their unexplained late departure.

Cons: The boarding process was a mess with a long delay and change of gate. The flight was one hour late and we missed our connection. Because it was on a different airway

Pros: Crew was friendly and helpful, and they offered drink service well before and then during the meal service.

Cons: Get rid of seats E & F!

Pros: Easy boarding, friendly crew, good food

Cons: Nothing to report

Pros: Nothing

Cons: No ability to secure seats online despite Aer Lingus stating on line that you can choose seats up to 72 hours prior to the fight. Terrible customer service cramped planes food not great! 72

Cons: Is amazing

Pros: In flight entertainment was definitely above average.

Cons: Crew were very impersonal. Didn’t seem to care about the needs of the passengers.

Pros: Comfortable for that sort of journey

Cons: N/a

Pros: Some crew was attentive, others were not. Piloting was good

Cons: Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.

Pros: Great crew

Pros: At least the crew was friendly

Cons: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.

Cons: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.

Pros: Smooth flight

Cons: Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow