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(Return)
Airports
Origin
New Delhi
₹ 21,847
only
₹ 21,847
Kochi
₹ 17,490
only
₹ 17,490
Chennai
₹ 19,441
only
₹ 19,441
Kolkata
₹ 16,385
only
₹ 16,385
Mumbai
₹ 19,376
only
₹ 19,376
Bangalore
₹ 22,887
only
₹ 22,887
Destination
Hong Kong
₹ 16,385
only
₹ 16,385
Mon, 13 Nov
CCU
HKG
16h 55m
Tue, 21 Nov
HKG
CCU
16h 00m
₹ 16,385
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 588 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
KUL
JHB
Mediocre 2.0

Delay for 1 hour

HKT
KUL
Good 6.6

Nice clean plane and efficient staff

We Pre ordered (and paid for) meals when we booked our tickets, having flown Air Asia before we knew what was good and what wasn't. Somehow our orders were lost and we got the 'default' meal on all flights which was sweet and sour chicken meatballs which was almost as awful as it sounds. We heard the same thing happen to the lady in the seat behind us. Staff pretty much ignored our complaint. There's also a weird process with check in where you get processed into a small lounge Pre flight with no food or shops, there doesn't appear to be a reason for this other than making you sit somewhere cramped and uncomfortable for an hour before your 9 hour flight.

PNH
KUL
Excellent 10.0

There was a fee to change the automatically assigned middle seat to a window seat, but it was low: either $6 for a seat close to the front of the plane or $3 elsewhere. It was nice to have those options. First time flyer on Air Asia; I would choose them again.

No beverage service unless you had booked it in advance.

SIN
PEN
OK 5.6

constant flight delays

DPS
KUL
OK 5.3

Crew was professional, relatively quick boarding

BAGGAGE FEES were OUTRAGEOUS!!

Mon, 8 Jan
CCU
HKG
14h 00m
Sun, 14 Jan
HKG
CCU
15h 30m
₹ 17,945
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 26 Oct
MAA
HKG
14h 15m
Fri, 3 Nov
HKG
MAA
28h 45m
₹ 21,131
Trip: 9 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 113 reviews
Boarding
7.2
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.6
SIN
SYD
Good 6.3

Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though.

SGN
SIN
Excellent 8.0

Easy and cheap

SGN
SIN
Excellent 10.0

We were given the opportunity to bid for an upgrade which was totally worth it! We will definitely fly with Scoot again.

HKG
SIN
OK 4.3

N/A

The seat and tray table is greasy and dirty and there are two cracked holes in the arm rest!

SIN
HYD
Mediocre 2.0

Nothing

The manager at the ticket office harassed my friend about his VISA- wasted 2 hours of our time saying his visa was not valid when it was. Then she finally gave him a boarding pass. As we hit the gate, she chased us down to yet again, say he couldn't board because of the same reason. She told him when he got back to Hyderabad that he would be charged as a criminal & be held in a cell all alone without a way to commicate to others. It was absolutely absurd!! We made it back to Hyderabad and like we knew the whole time, his VISA was fine.

Mon, 15 Jan
DEL
HKG
20h 40m
Tue, 30 Jan
HKG
DEL
14h 15m
₹ 21,847
Trip: 16 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 1801 reviews
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.8
Food
8.4
SYD
SIN
Good 6.0

Movie

Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach

MAN
IAH
Excellent 8.6

The entrainment was amazing!

Seats were a little cramped

SIN
CBR
OK 4.6

Efficient boarding and arrival

Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)

IAH
MAN
Excellent 10.0

Friendly, attentive crew. Clean plane.

Cramp set space. Lack of movie choices, not all had closed caption.

SIN
CBR
OK 5.0

breakfast was terrible

Fri, 27 Oct
MAA
HKG
10h 40m
Fri, 3 Nov
HKG
MAA
10h 40m
₹ 22,237
Trip: 8 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 786 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.7
Food
6.5
ADL
KUL
OK 5.0

A mediocre flight is better than an awful one? At least we *had* an entertainment unit. And there was a USB outlet so phones/ipads could remain charged throughout the flight.

Mine was a cramped experience in an old airplane, sadly normal for the industry. Food was bad. Entertainment unit was one of those press-the-screen-and-maybe-10-seconds-later-it'll-react types. Crew wasn't very communicative about what each cart rolling down the isle was for. Not a terrible experience, just not particularly good.

KUL
ADL
Excellent 8.0

On time departure, clean aircraft, generally friendly staff/crew.

Breakfast - woken 2 hours before landing, very sorry version of "breakfast" was at best aweful only to then have lights turned off again after service completed.

BKK
KUL
OK 4.6

Larger seats

Food was below standards. Really need to improve.

AKL
KUL
OK 5.0

Over all flight experience ok, lack of boarding information and ran out of menu choice but rest ok.

Arrived in one piece but my luggage didn't; flew from Auckland to Singapore via KL with a 2 hr layover; how luggage didn't make connecting flight is beyond me; maybe they just lose things

KUL
MEL
Mediocre 3.0

Not much. Probably only the check in from.Phnom Penh. Haha checked through to Melb

Couldn't check in online to secure reserved preferred seat section. No boarding passes printed on long haul section. Fight delayed, arrival delayed. No terminal parking for aircraft, which meant catching a bus to terminal. Not impressed at all. Why bother with frequent flyer class if it's not going to apply at all as business flyers.

Fri, 29 Dec
MAA
HKG
7h 45m
Wed, 3 Jan
HKG
MAA
10h 30m
₹ 22,432
Trip: 6 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 335 reviews
Boarding
7.4
Comfort
7.6
Crew
8.1
Entertainment
7.5
Food
7.6
CMB
MLE
Excellent 8.6

Very polite and courteous Service Attitude by crew although it was a short flight.

CMB
BKK
Excellent 8.0

the vegetarian food on the second flight Colombo to Bangkok was really nice, good taste, comforting.

only two toilets, long queue

CMB
LHE
OK 4.0

There was not proper management for boarding n check in on Colombo airport, eventhough I was traveling in business class I had not been treated as priority customer.

CMB
MLE
Excellent 9.3

Super friendly and professional crew, clean airplane and great entertainment.

The boarding in Colombo was typical for a lot of these airports I guess but I hate it. Go outside, cram in a bus, drive to the airplane and everyone fights to get in at once. Talking about an Airbus 330-300. Took an eternity to load

MLE
CMB
Excellent 8.6

Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English.

Fri, 15 Dec
MAA
HKG
12h 30m
Sun, 17 Dec
HKG
MAA
9h 30m
₹ 24,317
Trip: 3 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 98 reviews
Boarding
7.2
Comfort
7.4
Crew
7.3
Entertainment
6.8
Food
6.7
KUL
RGN
Good 6.3

The flight was over 5 hours delayed and they offered no compensation or extra meal.

KTM
KUL
Mediocre 2.0

In flight meal.

Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

KUL
DPS
OK 5.3

The seats are more comfortable compared to the other budget airlines.

The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

KUL
CMB
Excellent 8.0

Same as previous, no fuss.

KUL
DPS
Excellent 8.0

Cramped seats

Thu, 15 Feb
BOM
HKG
5h 20m
Mon, 19 Feb
HKG
BOM
6h 50m
₹ 25,228
Trip: 5 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 8 reviews
Overall
7.2
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.5
Food
7.0
BOM
DEL
Excellent 9.6

These Indian airlines still serve you a meal even on flights that only last two hours. The seats on JA were very comfortable and moving through their web site was easy. The boarding process was a bit frustrating as I had to show my boarding pass at least three times but otherwise, I would definitely fly JA again.

DEL
BLR
Excellent 8.0

Was chaotic, no line discipline

BOM
AMS
OK 5.6

Do more comfertable

IXE
DXB
OK 4.0

Food was good.

Delayed one hour. Smells bad. Crews were running everywhere and felt discomfort.

BLR
PAT
Excellent 9.3

Service of the staff

Landing was harsh

Fri, 9 Mar
BOM
HKG
12h 00m
Sat, 10 Mar
HKG
BOM
9h 35m
₹ 25,423
Trip: 2 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 3289 reviews
Boarding
6.7
Comfort
6.4
Crew
6.9
Entertainment
5.8
Food
6.5
PNQ
DEL
Excellent 8.0

Plane was brand new with modern technology

MAA
BOM
Excellent 8.6

Business Class, food, level of service, quiet.

No WiFi ??????

DEL
ORD
OK 5.3

Additionally, my friend travelling with me got a business class upgrade for free which the agent did not entertain when I asked. The seat assignment was with a severely obese person and they did not change when I asked, though the flight was pretty empty and people were using 3 seats to sleep and fly all the way back.

LHR
EWR
Good 7.6

The crew was friendly and attentive, and boarding was generally orderly.

The boarding from Heathrow to EWR was confusing-- the monitor said "Boarding" two hours before the flight, which caused a lot of confusion for passengers. The airline was boarding a certain class of passenger, but there were no announcements to inform other passengers that they weren't doing general boarding at the time. The touch screens on the back of the seats are annoying (especially on a 7-hour flight) to the passenger in front, as they can feel the constant tapping through the seat.

DEL
PNQ
Excellent 9.6

Everything else was very good.

delay in boarding.

Fri, 10 Nov
COK
HKG
18h 35m
Wed, 15 Nov
HKG
COK
13h 50m
₹ 17,490
Trip: 6 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 588 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
MYY
BKI
Good 7.0

All except boarding

Flyers cutting que prior to boarding without intervention from air crew staffs.

CGK
KUL
OK 5.3

Delay

KUL
DMK
OK 4.0

Almost on all regional flghts i had to pay as much for my luggage as for my ticket.

Luggage scheme.

HKT
KUL
Good 6.6

Nice clean plane and efficient staff

We Pre ordered (and paid for) meals when we booked our tickets, having flown Air Asia before we knew what was good and what wasn't. Somehow our orders were lost and we got the 'default' meal on all flights which was sweet and sour chicken meatballs which was almost as awful as it sounds. We heard the same thing happen to the lady in the seat behind us. Staff pretty much ignored our complaint. There's also a weird process with check in where you get processed into a small lounge Pre flight with no food or shops, there doesn't appear to be a reason for this other than making you sit somewhere cramped and uncomfortable for an hour before your 9 hour flight.

PNH
KUL
Excellent 10.0

There was a fee to change the automatically assigned middle seat to a window seat, but it was low: either $6 for a seat close to the front of the plane or $3 elsewhere. It was nice to have those options. First time flyer on Air Asia; I would choose them again.

No beverage service unless you had booked it in advance.

Tue, 27 Feb
BOM
HKG
15h 50m
Sat, 3 Mar
HKG
BOM
10h 50m
₹ 19,376
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 27 Oct
MAA
HKG
30h 15m
Sat, 4 Nov
HKG
MAA
19h 20m
₹ 21,196
Trip: 9 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 113 reviews
Boarding
7.2
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.6
SGN
SIN
Excellent 10.0

We were given the opportunity to bid for an upgrade which was totally worth it! We will definitely fly with Scoot again.

SYD
SIN
OK 4.3

Early alert that flight was going to be 5 hours late.

No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better.

SIN
BKK
Excellent 8.0

On time. Service on board simple. Crews are friendly

OOL
SIN
Excellent 10.0

It was all great. Paid extra for the quiet area. Worth it

Nothing.

HKG
SIN
Good 7.5

All in all a pretty good flight. Nothing much to write home about but nothing really went wrong. Pretty Good and what you'd expect.

Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. That extra SGD96 would have made a difference when comparing flights on Kayak. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault.

Tue, 21 Nov
MAA
HKG
15h 10m
Sat, 25 Nov
HKG
MAA
13h 05m
₹ 19,441
Trip: 5 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 588 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
HKT
KUL
Good 6.6

Nice clean plane and efficient staff

We Pre ordered (and paid for) meals when we booked our tickets, having flown Air Asia before we knew what was good and what wasn't. Somehow our orders were lost and we got the 'default' meal on all flights which was sweet and sour chicken meatballs which was almost as awful as it sounds. We heard the same thing happen to the lady in the seat behind us. Staff pretty much ignored our complaint. There's also a weird process with check in where you get processed into a small lounge Pre flight with no food or shops, there doesn't appear to be a reason for this other than making you sit somewhere cramped and uncomfortable for an hour before your 9 hour flight.

KUL
SIN
Excellent 10.0

Efficient service & great crew

CNX
KUL
Excellent 9.5

fast and good

seat size

DPS
KUL
OK 5.3

Crew was professional, relatively quick boarding

BAGGAGE FEES were OUTRAGEOUS!!

KUL
JHB
Mediocre 2.0

Delay for 1 hour

Mon, 15 Jan
CCU
HKG
14h 00m
Wed, 24 Jan
HKG
CCU
13h 05m
₹ 19,831
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 21 Feb
BOM
HKG
21h 00m
Wed, 28 Feb
HKG
BOM
11h 45m
₹ 22,497
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 1801 reviews
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.8
Food
8.4
JFK
FRA
Excellent 8.3

Crew was great. Food not bad for airline food . It was clean.

LAX
NRT
Excellent 10.0

My Vegan meal was terrible.

SFO
SIN
Excellent 9.0

Service is very good.

Too warm/hot inside the cabin throughout the flight.

SYD
SIN
Good 6.0

Movie

Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach

HKG
SFO
Excellent 10.0

Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly

Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them.

Fri, 10 Nov
BLR
HKG
15h 25m
Tue, 14 Nov
HKG
BLR
18h 20m
₹ 22,887
Trip: 5 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 786 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.7
Food
6.5
KUL
SIN
Good 6.0

Losing my luggage

KUL
MEL
Mediocre 3.0

Not much. Probably only the check in from.Phnom Penh. Haha checked through to Melb

Couldn't check in online to secure reserved preferred seat section. No boarding passes printed on long haul section. Fight delayed, arrival delayed. No terminal parking for aircraft, which meant catching a bus to terminal. Not impressed at all. Why bother with frequent flyer class if it's not going to apply at all as business flyers.

KUL
ADL
Excellent 8.0

On time departure, clean aircraft, generally friendly staff/crew.

Breakfast - woken 2 hours before landing, very sorry version of "breakfast" was at best aweful only to then have lights turned off again after service completed.

DPS
KUL
OK 4.0

The first and second flight of the four were on time. The food was surprisingly pretty good- probably some of the best airplane food I've had. Not much variety, but still good. One of the four flights had entertainment, and the movies were of good selection.

Planes poorly taken care of inside. First flight back delayed so long, missed our connection. Ended up having to stay in KL, where the hotel they put us in was an hour away from the airport. No direction, terrible communication. The attendant in Bali lied to me, knowingly. I had to miss a day of work due to this. And this all could have been avoided if they would have held the second plane just 30 more minutes.

KCH
KUL
Mediocre 2.0

Nothing

Canceled flights both directions. Poor airport. Long runway times. When told I was notified about the canceled flights, I was issued absolutely no apologies.

Thu, 26 Oct
MAA
HKG
14h 15m
Fri, 3 Nov
HKG
MAA
28h 45m
₹ 21,326
Trip: 9 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 113 reviews
Boarding
7.2
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.6
HKG
SIN
OK 4.3

N/A

The seat and tray table is greasy and dirty and there are two cracked holes in the arm rest!

BKK
SIN
Excellent 9.5

Scoot Airlines is a budget airline and is a great choice hopping from one spot to another in SE Asia. I use it quite a bit for travel between Singapore and Bangkok.

HKG
SIN
Good 7.5

All in all a pretty good flight. Nothing much to write home about but nothing really went wrong. Pretty Good and what you'd expect.

Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. That extra SGD96 would have made a difference when comparing flights on Kayak. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault.

SYD
SIN
OK 4.3

Early alert that flight was going to be 5 hours late.

No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better.

SIN
SYD
Good 6.3

Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though.

Tue, 16 Jan
CCU
HKG
16h 55m
Sat, 27 Jan
HKG
CCU
13h 35m
₹ 19,896
Trip: 12 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 588 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
KUL
SIN
Excellent 10.0

Efficient service & great crew

CGK
KUL
OK 5.3

Delay

KUL
CNX
Excellent 9.5

fast and easy

seat comfort and leg room plus they charge for everything extra

KUL
JHB
Mediocre 2.0

Delay for 1 hour

CNX
KUL
Excellent 9.5

fast and good

seat size

Mon, 15 Jan
CCU
HKG
14h 00m
Thu, 25 Jan
HKG
CCU
13h 35m
₹ 20,156
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 2 Dec
MAA
HKG
9h 40m
Thu, 7 Dec
HKG
MAA
16h 45m
₹ 23,082
Trip: 6 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 786 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.7
Food
6.5
KUL
SIN
Good 6.0

Losing my luggage

DPS
KUL
OK 4.0

The first and second flight of the four were on time. The food was surprisingly pretty good- probably some of the best airplane food I've had. Not much variety, but still good. One of the four flights had entertainment, and the movies were of good selection.

Planes poorly taken care of inside. First flight back delayed so long, missed our connection. Ended up having to stay in KL, where the hotel they put us in was an hour away from the airport. No direction, terrible communication. The attendant in Bali lied to me, knowingly. I had to miss a day of work due to this. And this all could have been avoided if they would have held the second plane just 30 more minutes.

BKK
KUL
OK 4.6

Larger seats

Food was below standards. Really need to improve.

KCH
KUL
Mediocre 2.0

Nothing

Canceled flights both directions. Poor airport. Long runway times. When told I was notified about the canceled flights, I was issued absolutely no apologies.

KUL
ADL
Excellent 8.0

On time departure, clean aircraft, generally friendly staff/crew.

Breakfast - woken 2 hours before landing, very sorry version of "breakfast" was at best aweful only to then have lights turned off again after service completed.

*
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