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Pros: Service and comfort with blanket, and entertainment movies.

Cons: Luggage collection rather late in Bali.

Pros: Every thing in the flight was excellent.

Cons: Except at the airport service at Kuala Lumpur.You have to make sure to announce , when you change the gate.

Pros: Ease of booking and 30kg baggage allow all included in quoted flight cost

Cons: Food quality appears to be falling down in variety and quality

Pros: Comfort of seat

Cons: Delay.. Almost 3 hours.. Technical problems

Pros: This is want low cost should be. Do the basics right, brand new plane, on time and impeccable crew. That's all I wanted.

Cons: Seat pitch a bit thight but it was expected. If you're tall I'd suggest the extra charge for emergency exit.

Pros: Brand new planes

Cons: Longest check in ever, even on a Monday afternoon.. you'd better be there long ago.. problem with check in : 1- not enough queues provided, 2- check in personnel is not very efficient, 3- no queuing lines, it's messy lines, 4- operation responsible is just an observer with no operational impact

Pros: Crew was friendly and helpful

Cons: The overall floght was ok with the crew pretty helpful. However coming in to land the plane swayed sideaays seemingly to be off course but probably due to wind shear. Touching down was one of the hardest I ever experienced with all passengers in shock on the force it kanded

Cons: I was in line for the flight and they closed the gate without notifying me

Cons: Worst landing i’ve Ever experienced. But everything else was fine.

Cons: The small leg space

Pros: Our family had 3 seats together

Cons: RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

Pros: crew are so helpful

Cons: hard seat...no cushion...air temp very cold and no free blanket.

Cons: The plane was old but the flight was inexpensive

Pros: The people at the check-in desk.

Cons: A light snack and drinks would have been good. Even just water.

Pros: The crew was excellent, however I had a very serious problem upon checking in as I DISCOVERED AM NOT ALLOWED A SINGLE KG OF LUGGAGE.THE AIRLINE ASKED ME TO INFORM THE AGENT WHO DID NOT MAKE IT CLEAR WHEN I WAS BUYING THE TICKET.THAT HAS COST ME A LOT OF ANXIETY AND BIG$$

Cons: TICKETS ON SALE THAT HAS NOT LUGGAGE MUST BE CLEARLY STATED THAT NO LUGGAGE ALLOWED

Cons: There were no vegan options available. I think that was my fault though because I did not set one up in advance. Would be nice if they offered one anyhow.

Pros: Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual

Cons: Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask.

Cons: Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow

Pros: The help desk employees who helped me rebook my flight.

Cons: After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!

Pros: The crew members were really nice and accommodating.

Cons: Need more entertainment selections.

Pros: Comfortable journey

Cons: No entertainment system

Cons: Planes are old and worn. Design is outdated with cramped seating and aisles.

Pros: Nothing. Seat was so uncomfortable that we somehow wanted to reach our destination ASAP.

Cons: Better seat, better food. Little bit spacey toilet.

Pros: The flight was efficient and clean

Pros: Friendly staff, organized boarding, in flight crew helpful in finding seats

Pros: everything went smoothly.. good service, good food

Pros: Boarding and crew were great.

Cons: Food can be improved.

Pros: Was a very good experience. Staff was friendly and organized. Food was good.

Pros: Nothing

Cons: Punctuality

Pros: I liked all from salutation at boarding desk to leaving the air craft.

Cons: Better food and drinks could have been served.

Cons: Nothing. Every thing excellent

Pros: We hit bad turbulence just up from Calcutta. But the pilot used his skills to get us to a new altitude and the flight smoothed out. Kudos to the captain and his crew. Good job.....................I don't like that we paid good money for the flight and flew on a Bombardier Dash-8 rather than a Boeing 737-800 like on the way to Calcutta.

Cons: Snack was really bad (white bread, mystery filling) and some dry cake. They could do better. Maybe shingara or chanachur, or even peanuts. Or even potato chips.............I liked that the flight departed on time.

Pros: 1.The crew was average. the seat comfort is different in different rows as far as legroom is concerned. 2. The crew member was not aware of the procedure involved in passengers involved transfers to various destinations after landing at New Delhi. They misguided some passengers(including me) directing them to exit through emmigration procedure, collect the baggage and report at domestic transfer desk. we had been issued Transfer Boarding Pass at Chicago itself for our connection flight to Bengaluru.There was no need to go through the emmigration at New Delhi and collect the baggage. The baggage collection procedure was a hell of a business. This can be verified from the various registers maintained at domestic transfer desk. it took almost 3 hours for getting the luggage going through the customs etc, 4. At the arrival lounge there was no AIR INDIA HELP DESK or representative to guide the passengers. Similarly, the sign board only displayed transfers/baggage claims arrows. and the suddenly one finds a sign board displaying domestic transfers. At this point confusion arises as the passengers disembarked from international flights are required to go to international transfers where there is no requirements for emmigration and baggage collection as the emmigration procedures take place at final destination if it has the facilities. 3, The numbers of passengers affected may be verified from the various registers at the airport. On three registers kept at various entry points, we had to make entries as regards passport No. baggage tag No. Fligh No. etc, etc.

Cons: WE received an email from AIR INDIA that our connecting Flight AI 174 from New Delhi to Bengaluru has been cancelled due to operational reasons. The new connecting flight is AI 1174 from New Delhi to Bengaluru. 2. While checking in at Chicago we were issued Transfer boarding passes for second leg of journey from New Delhi to Bengaluru. It displayed Flight No. AI 174, instead of AI 1174. When this was brought to the notice of the official at the counter at Chicago airport he told in their computer there is no change. The baggage tags also displayed AI 174. 3. After alighting at New Delhi and going through all the hell when we checked in at domestic transfer desk, the official observed that out Transfer Boarding passes for Delhi-Bengaluru sector is for AI 174 and the luggage ( four bags) also contained the same flight number AI 174. 4, we were told we will now be issued new boarding passes for AI 1774 as domestic passengers. SIMILARLY, new baggage tags were placed on luggage. There we were also told that AI 174 a San Francisco to Bengaluru Flight via New Delhi is not cancelled and it is only delayed, Had we not been misguided at Delhi, we could have simply boarded AI 174 at Delhi and the luggage also could have reached Bengaluru in the same flight without we going through the procedure of baggage retrieval process at Delhi as it was along with other passengers luggage already kept AT DELHI AIRPORT departure terminal for uploading in AI 174. It is our humble suggestion that even by mistake if passengers go through emmigration procedures at one airport instead of the next port of destination, system should be in place to take care of the same by MARKING the person to again go through the emmigration procedure at the final destination..

Cons: The runway lights at lucknow airport caused the plane to turnaround

Pros: Flight in Time

Pros: Great

Pros: Very comfortable waiting zone like a first class lounge

Cons: Very narrow and complicated security check

Pros: Stayed on plane whilst people boarded in Hyderabad. No delays

Cons: No entertainment

Cons: Chaotic departure area with unclear announcements, often two simultaneous announcements. Found out at last minute we were in the wrong part of the area. Could easily have missed flight

Cons: Business class is an economy seat up front. Terrible condition of planes - in particular the rest room is filthy. Avoid!

Pros: In row 27 window seat. Had a great view of the Maldives.

Cons: The entertainment.

Pros: Very friendly and attentive crew. Good entertainment options.

Cons: Business class seat is OK, not great - fine for 3.5 hour flight

Pros: Boarding on time

Cons: Better onboard service

Pros: The food was really good. Had the chicken sausage with pasta and mushroom.

Cons: After travelling from the Maldives and our final flight home from Melbourne to Brisbane, several people had their luggage sopping wet due to rain at Melbourne. Everything inside the luggage was wet. Qantas Customer Service was not empathetic. They said it was only water and bad luck.

Pros: The cabin crew behaviour

Cons: Boarding experience, boarding gate staff behaviour

Pros: Excellent ground crew and flight attendants.

Pros: Neat clean well organised and systematic

Cons: Cabin announcements volume can be lowered. It’s too loud

Cons: Worst crew. Very arrogant

Pros: Head rest not comfortable. Short distance okay not long one.

Cons: Plane is old i think. Take off and landing time plane some shaky and sound not pleasant.

Pros: Organised well. Clean plane. Excellnt comms from pilot and staff presented well.

Cons: Could not recline chair

Cons: Music or movie will be good.

Pros: The flight was smooth despite bouts of turbulence. The crew ensured everyone was strapped in and the pilot made a prior announcement before flight take-off. Most Pilots don’t.

Cons: The check-in process took extremely Long as there were only two counters open. The boarding process was a joke. Despite the announcement to board by rows, there was no enforcement whatsoever and it was free for all.

Pros: The crew are ok. They should find jobs with other, better airlines.

Cons: Flight delayed on both legs. Delay management horrible, call centre was worse.

Pros: Comfort of seat

Cons: Delay.. Almost 3 hours.. Technical problems

Pros: The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well.

Pros: The best thing is the free luggage allowance of 30kg each. They had some snacks and entertainment as well.

Pros: Seats were ok. 300 one is too much to buy seat.

Pros: Friendly crew

Cons: Delayed 40mins customers behave like they are on a public bus lots of pushing get impression it was first flight for many didn’t know they couldn’t stand when seat belt sign was on & applauded on landing. Check in was chaotic large family groups checking in so very slow & disorganised

Cons: Delay in boarding and flight

Pros: Food was ok and general cleanliness. Fast luggage retrieval

Cons: Flight delay