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The price was right! It was what we would expect way down at this price point.

Wow, these are tiny seats for tiny people.

Dreamliner

Seat control buttons on arm rest. Which is worst in terms of design.

I landed on time which was pretty swish, then went to Kendrick in Melbourne which was dope. He opened with For Free?, which I thought was ballsy, but he pulled it off. Five stars for Kendrick.

Tiger ain't nuthin but a big fat flyin bus, so no food or anything. That's all good fam, I'll ride with it.

nothing

everything

timing

Inexpensive flights. Book early to get the best deals.

The announcement came almost every few minutes, which is annoying. Carrier will squeeze every penny out of you. Bring something on board to eat if a long flight.

I had 12 kg of excess baggage so was charged $400 cdn for a flight that cost $350 cdn for my seat and 20 kg . The reservation agent refused to give me my ticket back until h the excess baggage charge was paid. I boarded the 1/2 empty plane along with many, many chinese passengers carrying 2 or 3 bags, but as a foreigner, the company rules were enforced on me only.

We had to pay bag fees that cost more than our flights! Was also an international flight where bags are free on all other airlines. Finally, there was no leg room so the guy in seat behind me had his knees digging into my back the entire flight.

food was excellent =, it was timely y

All three were senior citizens, I was requested them to put into same lane of seat. unfortunate one seat was in different row. they had communication issue during the travel.

The hot towels, the legroom in economy, exceptional service. The helpful crew who don't hesitate to help with luggage. The choice of entertainment. The convenience of a direct SFO to SIN flight with a fast connection to Indian cities.

Friendly and efficient

Bus boarding

Wow! An excellent airline! Superb service, great movies options and goid food!

Spacious premium seating

The crew found it more convenient for them to restrict access to the toilet for almost entire duration of the flight. Appallingvattitude. 7 flights with Jet in the last four weeks-never again!

Old plane, odd food & disappointing airport conditions at both Abu Dhabi & Pune

Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air.

Nothing

Turbulence

my leg having pain.when request for seat near emergency exit.......they immediately arrange . entertainment fair enough good.covering all languages. tq.

nothing

Worst and least helpful staff ever

No food, No entertainment

Food was simply awful; which is a shame for a national airline of a country known for its great cuisine. Some members of the crew were really nice, but we had one on each leg of the flight that were so rude to passengers. On the KUL-BKK leg, one male crew member was really loud and obnoxious, and on the BKK-KUL leg, one female crew member was yelling at some older passengers who were a little slow in boarding.

Great. Not only on time but landed ahead of schedule

Nothing as such

1hr delay

Unusual traffic jam in Jakarta caused me and friend to miss our flight. When booking next avail flight we were ticks regardless of why we were late, zero dollars would be allowed. Note flight was scheduled for 8 PM. We left our hotel at 1600hrs for a 20 mile ride to airport- should have been plenty of travel time!

The spicey Korean noodles that can be purchased on board.

No leg room, but again I can't really complain on a 2.5 hour flight.

The cabin crew were inattentive. Call buttons went unanswered or were deliberately left. The service was basic. The crew allowed economy class passengers to continuously use our business passengers toilets and spaces, frequenting my space which was an annoyance. The toilet I used were a total wreck with cabinet panel doors left open. On a second visit it was all too apparent that someone had urinated all over the commode and the open panel door. Ridiculous is an understatement ! Not enough due courtesy or cooperation was extended to us the business class passengers when we were trying to stow away our hand luggage. To serve a plate of open mixed nuts then take off is a nonsense as I saw how those plates slid off and caused messes on passengers within my view. The business class seating did not recline enough. The entertainment on offer was totally substandard for the well travelled international passenger whom is woed by other carriers. On my return trip there was no entertainment at all on offer, very strange. Biman is a joke !!! The very dated aircraft interior left everything to be desired. I have deliberately kept many snapshots as evidence. Business class passengers pay that extra for a reason. The whole compliment of passengers for the entite plane were boarded and unboarded through our cabin areas, totally unacceptable and unjustified. The time I tried to purchase two on board duty free items, surprise surprise, yet again was told some nonsense and it was yet again another negative an experience. So overall, I will endeavour never ever to make the mistake of flying with any such substandard an airline whom a-z seem to be either be guided by or employ "clowns" whom are not in touch with the realities and ongoing standards being maintained by other carriers.

Meal and snack was tasty and piping hot. Plane was brand new 737-800 in great shape. Entertainment system worked as described although there were some glitches with movie playback and the Moving Map program. The flight departed BKK on time! Crew were pro and attentive.

Bit of a hard landing in Dhaka, but maybe that's how the pilots have to do it?