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Cons: "More storage space in business"

Pros: "Crew very polite and friendly"
Cons: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."

Pros: "The crew was excellent, respectful and helpful."
Cons: "Boarding by bus is poor"

Cons: "The aircraft was very cold and chilly."

Cons: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."

Pros: "Amazing crew, great seating area and tasty menu."

Pros: "The staff was amazing"

Pros: "I always like Singapore Airlines. They should continue to be the best."
Cons: "Some flexibility to select food choices even if we book the flight in short notice."

Cons: "Nothing much"

Cons: "Seats after 1st hr, will feel uncomfortable"

Cons: "SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL"

Pros: "Same as above on SIN-BKK"
Cons: "Next time in B787 Dreamliner"

Pros: "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
Cons: "Food was good but was not full compared to emirates."

Pros: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."

Cons: "Seat space could be wider for working"

Cons: "2.5 hour delay"

Pros: "See above"
Cons: "See above"

Pros: "Staff very attentive not disturbed after meal The smiles and demeanor of the staff"
Cons: "The flat bed is not comfotable needed help from attendanr all the time felt like i was constricted"

Cons: "Very tight space"

Pros: "Everything"

Cons: "The toilets were a little unsanitary."

Pros: "My neighbor"
Cons: "Fight war delayed and we got a security check upon arrival"

Cons: "Boarding didn’t give priority to passengers with children"

Pros: "Ok"
Cons: "Delayed"

Pros: "Services, the Care and the Concern!"

Pros: "The main course"
Cons: "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."

Cons: "Some staff not courteous which surprised me"

Cons: "I am a vegetarian and they served a chicken piece along with my main course."

Cons: "The seats and there is not much leg room"

Cons: "Too salty Hindu non veg meal"

Cons: "The cabin was quite warm"

Pros: "Helpful staff and a comfortable trip. A plus all the way around"

Pros: "We started taxing 15 minutes before the departure time. This is great !"
Cons: "not much"

Pros: "the crews were very polite and very helpful"

Cons: "All good"

Cons: "Need to be able to upgrade with Krisflyer Miles"

Pros: "Crew was very friendly and good service."

Pros: "Nothing specific"
Cons: "No real dramas"

Pros: "The crew is friendly and helpful"
Cons: "Equipment rather poor, screen isn't very clear, hard to read subtitles."

Pros: "Overall just a really great experience."
Cons: "Nothing negative to report."

Pros: "Main Entree hot"
Cons: "Cold bread; dessert similar sweetened gak"

Pros: "Very helpful and polite staff"
Cons: "Old B777-200 with small personal screen. And they don't have pillows on board."

Cons: "Long delay with in between flights. No special kits for kids to keep them entertained. Does not even serve drink when order special meal. Leaves the tray for hour before picking up. No transit help in hongkong. I can go on and on."

Pros: "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"

Cons: "Seats are tight and hard"

Pros: "my wife had injured her ankle on our trip. as a result she was walking with the aid of a cane. the crew anticipated her needs and asked her to board early without us requesting."

Pros: "Everything"
Cons: "Nothing"

Pros: "Food was exceptional"

Cons: "No room, seats too tight. So close, my neighbor spills over. Toilets too small."

Pros: "The crew"
Cons: "The food"

Pros: "Crew was welcoming and considerate. Breakfast food selection was good and tasty. Entertainment system is great."
Cons: "Old old plane with the most uncomfortable seats - hard lumbar and head support. Good leg room. It was a 3.5 hour flight, so it was manageable. Had to use my next pillow during hour 3."

Cons: "No"

Pros: "Nothing"
Cons: "Need better training."

Cons: "The OnAir WiFi should hv been free like Emirates for Loyalty members Better movies & other in flight entertainment"

Pros: "Boarding on time"
Cons: "Better onboard service"

Pros: "Crew was excellent as always with the Sri Lankan hospitality."
Cons: "It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating."

Pros: "Excellent flight apart from the delay!"
Cons: "Leave on time!"

Pros: "Planes and entertainment was amazing. Flight crew very good and friendly."
Cons: "The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful"

Cons: "Plane was too cold. Asked staff to adjust but still to cold."

Pros: "Very friendly and attentive crew. Good entertainment options."
Cons: "Business class seat is OK, not great - fine for 3.5 hour flight"

Pros: "Not bad comparatively morning flt kolkata to cmb.crew is good.clean"

Pros: "Plenty of leg room."
Cons: "NA"

Pros: "Good"

Cons: "Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps."

Cons: "Unfriendly ambiance. Disorganized boarding. I’m even a member of Fly Smiles. The flight attendant named Chanaka moved 2 old passengers on my side. I kindly requested to another staff if I can just move seat too because I am not comfortable. But request no action. The cabin crew are not that caring because I took care of the 2 passengers. I just don’t understand why they are unfriendly. I will not choose this airlines again."

Pros: "Food , cleaning,"
Cons: "Connectivity as we have to wait 7!hours @ Colombo airport"

Pros: "Flight was delayed for 2 hours"
Cons: "Flight was delayed for 2 hours."

Cons: "We really appreciate your prompt response.Your customer service guidance is supportive for us"

Cons: "We really appreciate your prompt response.Your customer service guidance is supportive for us."

Pros: "comfortable timing for india."
Cons: "1.we seated at UL 604 / 52K video was not updated , one one movie was displayed. 2. Crew was asking options i food ( non veg ) but they ere delivering what they had , question is why they asked option when they don't have option of serving. 3. Crew was pathetic. They discriminate with respect to whites and Indian's. Its really bad."

Pros: "Generous with alcoholic drinks and exceptional service. I'm an Irish man who likes to drink, so this was a big one for me. The staff were super friendly as well and were always doing something to help. 5 stars!"

Pros: "Nice lounge. Good food. Friendly staff"
Cons: "Flight was late, may not be their fault"

Pros: "Liked the food, the service from the airline, the timings and the pricing of the ticket which was very reasonable given the time of the year."
Cons: "Nothing"

Pros: "Friendly crew Good in flight entertainment"
Cons: "I reserved a single seat separated by a structure of some kind in the middle aisle but instead got a seat in a middle aisle with 3 seats total in that row without any seperation"

Pros: "Awsome service and on time flights"

Pros: "Good, I intend to fly again with SriLNkan Airways"
Cons: "The food and the seating was plenty good enough, given that the ticket is economy."

Cons: "very bad meal.Offered beef.rest of the menu was finished by the time they reached my seat.insisted on taking beef which I had never eaten. very sad and disappointing."

Pros: "Even though it was an hour long flight, they served us snacks. Food was not very good though."
Cons: "Flight was late by 20 minutes."

Cons: "No headphones were given.. No entertainment"

Pros: "Free entertainment (nice selection of movies), free food and drinks (food is a bit spicy, but within reason), more leg room than expected."
Cons: "At first they refused to let me in on the plane, because they misread the instructions from Dubai and thought I couldn't even be at the airport. I can't go into Dubai, but I can be at the terminal. To their credit, they realized their mistake just in time and I was able to make the flight, albeit barely, so no harm done."

Pros: "Super friendly and professional crew, clean airplane and great entertainment."
Cons: "The boarding in Colombo was typical for a lot of these airports I guess but I hate it. Go outside, cram in a bus, drive to the airplane and everyone fights to get in at once. Talking about an Airbus 330-300. Took an eternity to load"

Pros: "The staff was super friendly and professional, the entertainment was great for such a short flight and I felt like the airplane was cleaner than normal."

Cons: "ground staff was unable to provide information about the delay"

Pros: "So good"
Cons: "Everything ran smoothly"

Pros: "Very polite and courteous Service Attitude by crew although it was a short flight."

Cons: "There was not proper management for boarding n check in on Colombo airport, eventhough I was traveling in business class I had not been treated as priority customer."

Pros: "Colombo to Male & vice versa by Sri Lankan airlines has been very disappointing to be polite with regard to disgusting food served by them in small cardboard box with no choices whatsoever unlike a standard career nor what they practiced in the past by serving real food chics, not even a cup of tea or copy. Disgracely shocking practice by a national career & not by any means budget airline. Previously Mihiri Air served even better choice of food & drink at moderate prices but price of ticket was at least 50% cheaper. SL Govt with SLA With no regard for passenger comfort nor giving them a reasonabl deal on his sector should be condemned & boycotted. As a regular traveler I will look at Emirates as a better airlines despite with a different time slots still would be cheaper & value FO money. Wake up Sri Lankan Airlines from your slumber"
Cons: "Food of course"

Pros: "New aircraft from Cok - Colombo. Colombo-Doha was also good flight. Check-in and lounge at both Cok and Colombo were good"
Cons: "Colombo - Doha flight service not as not good. Delay in serving food and drinks. Bread served after I completed my dinner. No water supplied. Food menu need to update once in three months at least. Since last six months or more it is the same food menu. Same thing with the entertainment, movies need to be updated once in six months."

Pros: "It was on time, good collection of movies."
Cons: "The menu was not good."

Pros: "Perfect and impressed."
Cons: "Slow load of luggage.."

Pros: "Comfortable flight; good seats, good service by attendants."
Cons: "Rude passengers who ignored the rules."

Pros: "Poor food service"

Pros: "Very good crew"
Cons: "Food needs improvement"

Pros: "The staff, the entertainment, the food!!!!"

Pros: "There was no entertainment as it was a short flight.had to report quite early in the morning because of airport renovation.otherwise the flight , journey and food were Good"
Cons: "Had to wait for one and half hours to get our luggage from the belt as all gulf transit passengers who checked in later than us got theirs first and since we checked in first our luggage came last.I had onward journey for eight hours by bus and with lack of sleep the previous day it was quite tiresome."

Pros: "Chennai to Columbo was nice and easy, on time."
Cons: "No liquor served."

Pros: "Gr8 service with a smile"

Cons: "One hour flight delayed by 2 hrs"

Pros: "I like everything , it's excellent airline"
Cons: "Nothing"

Pros: "Worth buying an XL seat Liked the rolling ramp better than steps. Buses to terminal were wuick"
Cons: "Baggage policy for checkin and carryon is too restrictive, too low. Too many email messages sent by IndiGo."

Cons: "The website does not describe baggage allowance clearly as compared to other airlines. It lists “excess baggage weight” but not the 15kg limit. The choice of 15kg as the limit is a BIG problem for international travelers who may be coming for longer stays. Air India has a much friendlier policy for checked and carryon baggage and I would choose it by far. We were charged for every kilo even though prepay options online were not user friendly. 4 thumbs down, way down."

Pros: "We arrived at the departure gate at 8 am, to be told it was closed for a flight at 8:25 am. We had to purchase a replacement flight 12 hours later. Same airline indigo. Flight 6E6314. Two tickets"

Cons: "Priority boarding for parents with kids."

Pros: "Good"
Cons: "Good"

Pros: "Punctuality, cleanliness and the professionalism."
Cons: "No comments."

Pros: "Nothing"
Cons: "To avoid travelling by indigo would be better"

Pros: "Flight attendants were the best and very friendly"
Cons: "Not much, on time flights and friendly flight attendants"

Pros: "The staff at the airport check in counter cause too many delays by asking unnecessary questions regarding visa for concerned country, where as they only need to check for onward ticket. Also, passenger at the back of my seat was causing discomfort by stretching his legs too close to my seat"
Cons: "The staff at the aiport check in counter are not very well trained regarding visa requirements for other countries. The cabin crew needs to better train passengers regarding the amount of space allowed for their seat."

Pros: "Very new aircraft . On time"

Pros: "Punctuality, and cleanliness."
Cons: "No comments."

Pros: "On time schedule"

Cons: "Everything."

Pros: "Crew was good."
Cons: "Seating could be better. the cushions would come off"

Pros: "Neat clean well organised and systematic"
Cons: "Cabin announcements volume can be lowered. It’s too loud"

Pros: "On time, comfortable seats, friendly crew."

Pros: "Seat is as good as a concrete slab of a park bench."
Cons: "Late departure. No communication to passengers. Taking passengers to aircraft in a bus before it is ready and making them wait for a long time. In fact the passengers from incoming flight were disembarking when we were taken to the aircraft. Last week also it was the same story."

Pros: "The cabin crew behaviour"
Cons: "Boarding experience, boarding gate staff behaviour"

Pros: "Crew was professional and the plane was very clean"
Cons: "The seats are very weak and anyone touching on the backside would feel as if they are directly touching you."

Pros: "Clean comfy seats Attentive and polite staff"
Cons: "Very delayed. Refreshments were offered after we had already bought them ourselves!"

Pros: "It was good flight. Mainly impressed by professional cabin crew. Check-in process could be better as there was no one at priority check-in desk and no sign for the same."
Cons: "We asked one of our hand bags to be checked in. But was told we will be charged."

Pros: "Indigo flight time to time சூப்பரா இருக்கு"

Pros: "Worst service"
Cons: "Bad. I had paid for seats in row 1 and they allocated seats in row 29 and no explanation given"

Cons: "Luggage lost. No apologies, no compensation"

Cons: "Lost my luggage due to mistake at check in desk"

Cons: "Announcements should be in local language primarily. Crew was not friendly. No smiles on any of the crew members."

Pros: "Overall cleanliness and service"
Cons: "Delay"

Pros: "Staff and crew amazing, very helpful."
Cons: "Seats okay but rather small and not the most comfortable"

Pros: "Efficiency- punctuality - price"
Cons: "Seat confort 0"

Cons: "A"

Cons: "The plane was full of mosquitoes. The crew had not heard of mosquito repellant, and were unable to do anything to help passengers."

Pros: "It started on time and landed before time."

Pros: "On time"

Cons: "Late"

Pros: "What a great airline! On time, safe, good service, and really cool brand."
Cons: "Limiting the free baggage allowance to 15 kg is quite difficult to meet when you are a foreigner visiting India. The cost for extra weight is very expensive."

Pros: "It was on time and the staff were courteous"
Cons: "Every now and then Indigo's website has challenges"

Pros: "Tried checking in and airline didn’t have my reservation. I had to buy Another ticket to catch flight. Don’t know if it’s Kayak or airline flight. I will be emailing parties for compensation."
Cons: "Having to buy another ticket as someone dropped the ball."

Cons: "Arrive Chennai after 26 hrs of two flights. Not clear need totransfer to nearby domestic terminal, nor how to get there. Kayak didn't inform me of how to claim my eticket which they had booked thru 3rd party "Kiwi" in Brno, using a credit card number not my own. Had to show my pre printed invoice to claim my "E"-ticket. Stress-inducing, not relaxing, but not a catastrophy."

Cons: "I did not like the fact it was delayed. I had to pay for an additional flight to get to coimbatore to fulfil my commitments."

Pros: "Nice crew, speedy boarding"
Cons: "I checked in 5 hours in advance and they gave me a middle seat without even asking. There were aisle and windows free in the plane"

Pros: "Indigo Airport and Crew all very professional and welcoming."
Cons: "Same as above"

Pros: "Despite the weather being really bad, the pilots ensured a smooth flight. Kept updating the passengers which provided comfort and prevented any potential panic."

Pros: "Honestly nothing"
Cons: "This is the worst airline i have ever traveled. Indigo change their flight times many times and they canceled the flight twice hence i will never book this flight in future"

Cons: "I missed the flight coz it was preponed. I had to spend 500 extra dollars on scheduling my international flight."

Cons: "The chicken Junglee sandwich was stale hard and really dry."

Cons: "Indigo Crew Is Not Passenger Friendly. Always in a hurry to move on. I asked for Non Veg Cuppa Noodle and the answer I got was we aren't carrying it today so I made do with the veg one. Hold behold the other hostess served the Non Veg version to passengers in the row in front of me. Typical Indigo Crew The flight was delayed and the on time with Indigo is anyways a misnome, the announcement was made only an hour or so before departure. Poor service."

Cons: "Indigo Crew Is Not Passenger Friendly. Nobody taught them to smile and be hospitable."

Pros: "On time.....but felt like an eternity."
Cons: "horrible seats for an international flight. Flight was from India to Singapore and they didn't accept Indian Rupees or Singapore Dollars. Only wanted to pay for meals using US Dollars. Made no sense."

Pros: "Timely flight, new aircraft that's clean and friendly staff"
Cons: "Food options were limited. Most of the dishes were packaged foods."

Pros: "One of the most horrible experience. No information system for checkin. Was made to run from counter to counter just for checking.. Even no display on the TV screens. Not just for checkin.. even similar situations for boarding gates. Boarding gate changes 3 times .. no passenger management in place with all the chaos.. Overall a horrible experience."