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Cons: Very great crew, thank you AirAsia

Pros: quick boarding, flight duration and scheduled arrival Attracting fares since it’s a budget airline.

Cons: The seats didn’t even have a recliner.

Pros: Was on time and we landed ahead of the scheduled ETA

Pros: Quick turnaround.

Cons: The crew wasn’t available during boaring in the cabin rather chit-chatting with fellow colleagues at the AFT galley.

Pros: MinimumService！

Cons: MinimumService！

Pros: GREAT CREW AS ALWAYS THE SEAT WAS COMFORTABLE AS ALWAYS.

Cons: FOOD WAS ORDINARY NOT WHAT I ORDERED, MY NEIGHBOR IN THE CHAIR OPPOSITE HAD WHAT I WANTED AND IT LOOKED DELICIOUS

Pros: Overall it was a good flight.

Cons: No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

Pros: Singapore to Hanoi flight.

Cons: Boarding is thru T2 airport bus which brings all passengers to Flyskoot plane parked somewhere. Not good for those with strollers. Will avoid Flyskoot if going to Hanoi.

Pros: Friendly attitude

Cons: Charging for food or beverages

Cons: Seats do not recline at all. Worst seats I’ve had in an airline.

Pros: Air hostess service and flight timings

Pros: Promptness and efficient management of time. Nice staff!

Cons: The food is too ready-made and processed. They incorrectly market it as fresh. They need to have better and genuine food

Pros: Nothing!

Cons: Everything!

Pros: Most things went smoothly. Crew was friendly.

Cons: Seats were uncomfortable.

Cons: Good

Cons: Food is disgusting, take off was terrible (not sure if was pilot or just a super old and terrible plane). They decided to go through all of our bags again as we went up stairs to board the plane. Of my hundreds of flights I have never seen something this idiotic and redundant. Completely ridiculous to open up every single passenger’s bag before allowing them to take their seat. And this happened an hour AFTER departure time, making me and half the plane miss connecting flights. Never book through them, pay the extra to save yourself the headache. They didn’t care that they made us spend an extra $1000 to rebook international flights, just a “we understand this inconveniences you” completely ridiculous.

Pros: Friendly crew and great food

Cons: Delay to take off

Pros: Acceptable but not exceptional as expected

Cons: Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it.

Pros: Good

Pros: Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!

Cons: None

Pros: Generally okay and what one could reasonably expect for a regional low cost flight in Thailand. Ground staff were friendly and helpful despite huge numbers of people travelling. Likewise the cabin crew did their best given the low cost nature of the flight and having a full plane.

Cons: Paid for seat selection, which I thought brought with it some priority in boarding, however that was not to be and instead boarding was a bit of a free-for-all with no management of the situation by ground staff. The seat pitch is also hideous and even being of average height it was near impossible to even move my legs to retrieve something off the floor.

Pros: Efficient loading of passengers. Friendly staff. Convenient to off load from both ends of plane.

Cons: Narrow seats very cramped when seat in front reclined.

Pros: It was cheap.

Cons: Everything else. It is a budget airlines. Don Muang airport is awful compared to BKK. Lines are so long for everything. Even getting food has long lines in hot conditions. It really is necessary to get to the airport a long time in advance. For frequent travelers this is not good.

Pros: Crew are polite

Cons: No more delayed

Pros: In flight meal.

Cons: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Cons: 3 security checks in KL for transit Crew not interested in English speaking passengers Again our company will not fly with malindo if there is a choice

Pros: The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well.

Cons: The flight was over 5 hours delayed and they offered no compensation or extra meal.

Pros: The plane didn’t crash and we made it to our destination

Cons: We were squished in like sardines. My neck and back still hurt. They are sticklers about bags. No more than 7 kg (roughly 15lbs). Over all experience not so good.

Pros: 1) seats 2) price 3) timing

Cons: 1) food

Cons: I was in line for the flight and they closed the gate without notifying me

Cons: There baggage weights are ridiculous! 40 lbs for economy plus 30 lbs for economy..? Give me a break! Cost me the same amount for my baggage penalty for 5 lbs overweight as my tickets for two! Especially when they tell me to add the extra weight to my carry on... so what's the big deal? Same total baggage weight! I'll never fly with them again!

Pros: Some staff were good others could not be bothered.

Cons: Nicer staff

Pros: The seats were comfortable and the in-flight entertainment was fine.

Cons: The crew shouldn’t assume that an Asian person is Vietnamese just because they boarded from Vietnam. The vegetarian door was awful.

Pros: the crew was flexible enough to allow change of seat to emergency exit after takeoff. Some of the crew are friendly, but not all.

Cons: the seats. I am 5'9 tall and my knees are touching the seat in front of me. Entertainment system needs to be upgraded. Food is so-so. Overall, MH flights, not just this recent one was just what was expected as the bare minimum.

Pros: Window seat was good for enjoy very wonderful outside view.

Pros: Crew was attentive and made extra effort to meet special requests from passengers.

Cons: The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!

Pros: Yes and yes

Cons: Not sure because I have never had a better experience.

Pros: Crew will try there best to help you in anyway

Cons: Missed my connection so lost bags . Took 2 days for them to get to me.

Cons: My ticket weas rescheduled through Kayak and it was showing updates on kayak apps. Unfortunately, at airport Biman could not find my ticket and informed me that it got blocked. I had to pay $80 to activate the ticket.

Pros: We hit bad turbulence just up from Calcutta. But the pilot used his skills to get us to a new altitude and the flight smoothed out. Kudos to the captain and his crew. Good job.....................I don't like that we paid good money for the flight and flew on a Bombardier Dash-8 rather than a Boeing 737-800 like on the way to Calcutta.

Cons: Snack was really bad (white bread, mystery filling) and some dry cake. They could do better. Maybe shingara or chanachur, or even peanuts. Or even potato chips.............I liked that the flight departed on time.

Pros: Time saving

Cons: Food needs to improve a lot

Pros: Station manager, Mr. Habibur Rahman was very helpful to reschedule ticket. He is very cordial and cooperative. We wish BG has more people like him. Cabin Crew Kobita and Taslim was good and Captain Enam is the best. Cabin was clrean.

Cons: Inside temperature was very cold and there was not enough blanket for the passengers. But Ms. Kobita was apologing on behalf of BG. Kualampur BG staff did not search much and said no seat availavle on 27 February. But station master Habibur Rahman helped us get three seats. When we were in the plane we saw one fourth seat was empty.

Pros: quick boarding, flight duration and scheduled arrival Attracting fares since it’s a budget airline.

Cons: The seats didn’t even have a recliner.

Cons: Food and beverages are not free. Even water cost money so you might as well bring your own. Also they advertised free WiFi but as soon as logged in you have to pay.

Pros: The boarding was fast.

Cons: Self-service boarding didn't work fully, causing some delay for my wife even though everything was in order. The flight was delayed and no over-the-air announcement or explanation or apology was given.

Cons: Boarding pass and ticket did not specify terminal 2!!! Automatic check in not clear

Pros: Pilot

Cons: Boarding process Delayed flight

Pros: Nice aircraft, on time departure and arrival

Cons: reclining seats only in business class, not lay flat. pay for everything except the bathroom

Cons: The flight was delayed for over 30 mins.

Pros: Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.

Cons: Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.

Pros: Absolutely nothing !

Cons: The pilot were absolutely amateurs ! Altitude descend felt more like a nose dive ! Approach to mumbai airport was so rough and that we thought our lives were at stake !

Pros: The cabin crew behaviour

Cons: Boarding experience, boarding gate staff behaviour

Pros: the airline manage the well UPTU issuing boarding pass.

Cons: Airline doesn't provide inflight meals moreover they do not accept Indian currency, the currency half the country from which they are operating. They were accepting credit card to be charged in US dollar or cash in Qatar Riyal for the food amount. I offered to pay through credit card but two cards has failed while third was accepted. There were many passengers who were not carrying case in Qatar Riyal and their cards work not successfully swipe,therefore they remained hungry. This is in human and no airline on international route is allowed to do so

Cons: In hurry to turn around aircraft, the tray table and aircraft was not cleaned. Boarding started and passengers were made to stand in queue even before the aricraft was cleaned, causing avoidable inconvenience.

Pros: Nothing

Cons: Nothing

Pros: Nice and clean aircraft

Pros: quick boarding, flight duration and scheduled arrival Attracting fares since it’s a budget airline.

Cons: The seats didn’t even have a recliner.

Pros: Very good for the price I paid

Cons: Somehow I couldn't check in online, or at the kiosk. There was only 2 check-in desk for domestic flights in KLIA2. Long lines and waited 20 minutes. Thankfully the staff at the counter allowed me to check in, despite having only 50 minutes to spare.

Cons: Boarding wasn't comfortable

Cons: Food is disgusting, take off was terrible (not sure if was pilot or just a super old and terrible plane). They decided to go through all of our bags again as we went up stairs to board the plane. Of my hundreds of flights I have never seen something this idiotic and redundant. Completely ridiculous to open up every single passenger’s bag before allowing them to take their seat. And this happened an hour AFTER departure time, making me and half the plane miss connecting flights. Never book through them, pay the extra to save yourself the headache. They didn’t care that they made us spend an extra $1000 to rebook international flights, just a “we understand this inconveniences you” completely ridiculous.

Cons: not satisfactory from any angel!

Pros: Absolutely horrible! The airline canceled my flight and would not refund my money. My credit card company is disputing it now. I’ll never use this airline again and recommend you do the same...

Cons: They canceled my flight and kept my money!

Pros: There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that.

Cons: You can choose your seat but when you pay you can choose a seat and I don’t like this

Pros: Nothing. We had to sit on the runway for an 1 hour 40 mins. Staff didn’t even give away water, you had to purchase it... outrageous

Pros: Head rest not comfortable. Short distance okay not long one.

Cons: Plane is old i think. Take off and landing time plane some shaky and sound not pleasant.

Pros: The cabin crew behaviour

Cons: Boarding experience, boarding gate staff behaviour

Pros: Clean comfy seats Attentive and polite staff

Cons: Very delayed. Refreshments were offered after we had already bought them ourselves!

Pros: Very good cabin crew

Pros: Crew was friendly and caring towarda a patient.

Cons: Delayed by 30 mints

Cons: The AC created so much smoke that I couldn’t see the stewardess during the safety instructions

Pros: The crew was amazing!

Cons: provide accesible wifi

Cons: Delayed flight

Cons: For some unknown reason, Kiwi.com booked this as a self-connecting trip and now my luggage is missing (didn't connect). In addition, they CHECKED IN FOR ME and selected middle seats. I am incredibly unsatisfied with this service and disappointed in my kayak experience as a result.

Pros: Good service

Cons: Not enough leg space, cramped seats

Pros: Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.

Cons: Need more movie options. Presently 95% movies are one or more year old.

Pros: I have found Sri Lankan staff to be most friendly and accommodative.

Pros: They loose my luggage

Cons: They loose my luggage