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Pros: "Smooth boarding"
Cons: "If they could serve a light snack would be good"

Pros: "Same as above on SIN-BKK"
Cons: "Next time in B787 Dreamliner"

Cons: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."

Pros: "I like everything in Singapore airlines"
Cons: "Nothing"

Pros: "Perfect timing"

Pros: "Extra touches and super pleasant and courteous staff."

Pros: "Boarding. Timely departure"
Cons: "Entertainment selection."

Cons: "Very tight space"

Pros: "Everything"

Pros: "lot of turbulence, uncomfortable ride"
Cons: "entertainment system was good"

Pros: "Customer service, food, seats"
Cons: "N/A"

Pros: "They treated you like you were important and really took care of my every need"
Cons: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"

Pros: "Excellent crew, service and food"

Cons: "1 hour delay of departure"

Pros: "They were polite."
Cons: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."

Pros: "Everything else"
Cons: "Food was less than marginal"

Pros: "SIA service and food is always good. The flight went by quickly which is good."
Cons: "The entertainment system for the 777 did not have a touchscreen which I have been accustomed to on other SIA flights, but the main issue was the brightest setting for the screen was very dim. I think the screen is just old and not as bright as before."

Pros: "All"
Cons: "Too much stop over"

Pros: "Ok"
Cons: "Delayed"

Pros: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Cons: "Reclining seats tend to make me caustaphonic with the limited space"

Cons: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."

Pros: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Cons: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"

Pros: "Nothing"
Cons: "Poor service."

Pros: "I like everything about Singapore airline service."
Cons: "Nil"

Cons: "leg space."

Pros: "Business seats were excellent"
Cons: "All was good!"

Pros: "Service was great especially the food"

Pros: "Crew members were very friendly n helpful."

Pros: "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
Cons: "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"

Pros: "Modern aircraft , nice crew"

Pros: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Cons: "Nothing bad to say about this flight. Great airline."

Pros: "Food was ok"
Cons: "Entertainment system are old age and poor quality TFT screen"

Cons: "Too salty Hindu non veg meal"

Pros: "Best Inflight Service Best Inflight Food Best Lounge"

Pros: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Cons: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."

Cons: "Foods serving were too slow for economy class. Not enough selections for entertainment."

Cons: "Particularly asked for aisle seat during checking in and I was told I was allocated aisle seat, but my seat was in the middle all the way to Brisbane. Person who checked me in did not seem like who wanted to be on the job beside being not too busy at all."

Pros: "None"
Cons: "Crew"

Pros: "The aircraft was clean, new, spacious and quiet. The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it. Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery."
Cons: "The crew lacked its usual pep and cheer. For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. Also, only the supplied two prong headphones could be used with the entertainment system, I would have preferred an option to use my high end ones -- this was the main reason I chose to just work and listen to my own music/podcasts instead of watching a movie. We boarded and disembarked through the business sections and the aisles were too narrow. The announcements were hard to hear and the temperature was set too low for half of the flight (to kept fluctuating requiring constant adjustment of blanket/jacket). Having said that will keep flying them."

Pros: "Punctuality"
Cons: "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."

Pros: "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."

Pros: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Cons: "Segment Delhi to Singapore."

Pros: "To be fair, my rating will be very high due to it being the first time flying Business Class on Singapore Airlines. Unfortunately it was a short flight so I didn't et a chance to experience the whole service properly as I needed. I felt like royalty with the service offered by your staff who consistantly came to check if everything was in order without making a nuisance. Fantastic food and beverage options too. Overall a great experience, but would have liked it to be a 12hr experience instead of 5."
Cons: "Flight was over too quickly."

Pros: "Good seats, personal TV with movies and good shows. They gave us socks, blamkets, pillows headphones, etc."
Cons: "The crew was chronically rude to me. They would skip me when handing out beverages to everyone. I was lied to and passed down the beaurocracy over issues with my Stopover Holiday packages. They lost my bags. In Hong kong, I was told the designated smoking area in the terminal was close and the steward encouraged me to go...I almost missed the flight even though I didn't even make it to where she directed me. It was not close, she was a liar. They lost my bags. They kept calling me sir despite my corrections and obvious female anatomy. They had no remorse or apologies for their errors"

Pros: "Friendly staff, excellent customer service, great food"

Pros: "The staff were great, very efficient."
Cons: "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."

Pros: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Cons: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."

Pros: "Clean ,on time"
Cons: "The movies were not updated"

Pros: "Attentive Staff - Fabulous"

Cons: "Food need to be improved"

Cons: "All four flights with Malaysia Airlines were delayed, no reasons and no information. Appalling."

Pros: "ok"

Pros: "Crew are nice,but the seat need to improve"
Cons: "The seat need to improve"

Pros: "Direct flight"
Cons: "Bigger aircraft"

Pros: "The timeliness of the boarding and flight takeoff"
Cons: "The landing. Seemed a little rough"

Pros: "Everything was good about this flight"
Cons: "They need to have at least 5 to 10 vegetarian meal on board."

Pros: "Some staff were good others could not be bothered."
Cons: "Nicer staff"

Cons: "Flight delay announcement could have been made much earlier"

Pros: "On time"
Cons: "2 times flight per day"

Pros: "Everything was really good"
Cons: "But the flight left and arrived 30 minn late!"

Cons: "aircraft a bit old and my remote control was broken, lunckily my next seat was not occupied, so I can move to next seat and the seat a bit old and decline angle so limit. if compare with business class seat of other airlines, it's a bit not up to standard."

Pros: "Everything was smooth. MAS staff attitude has changed to the better tremendously. Friendly staff, orderly boarding, pilot announcements were clear with good command of English."
Cons: "BKK to KL flight food needs some improvement. Presentation and taste. I had the fried fish with rice. But it was really tasteless."

Pros: "The boarding process was really fast and efficient."
Cons: "No IFE was provided on this flight, so sad. There was a headset port in my seat but the airline didn't provide the headset so it is useless. Well the only thing that I can do on the plane was just sleeping."

Pros: "Check in was super easy, flight left on time , arrived early baggage was delivered in 10 minutes."

Pros: "Gotta love seats in business class that lie flat and even give you a little bit of a massage. Superb crew."

Cons: "They changed my seat without telling me and the new seat has a faulty video monitor and also a faulty USB port.. no compensation received.. terrible airline"

Pros: "Friendly check in staff, thingking with the customer for aeat options."
Cons: "A very long queue, while only 2 counters were open."

Pros: "Friendly crew. Comfortable and quiet flight"
Cons: "Dinner service slow"

Cons: "Similarly delayed departure and arrived at HongKong over 11/2 hour later- poor service!"

Cons: "Ok flight but so cold on board"

Pros: "The crew were nice and good entertainment"
Cons: "Got delayed in kuala lumpa for nearly 5 hours with Not many updates fir us to know what’s happening then they left my luggage there and still don’t have it 15 hours later"

Pros: "The cabin crew."
Cons: "Again, incorrect information of boarding gate."

Pros: "Retested additional blankets and got them."
Cons: "The crew was in a hurry to provide drinks and remove trays; ttrays were no hot drinks provided; overall, the crew seemed cold and not approachable."

Pros: "Nothing"
Cons: "Staff still very grumpy.. food is bad but much than flight leaving from Malaysia."

Pros: "Staff onboard were good"
Cons: "Many hours delay at Miri, MAS staff abandoned posts so they didn't have to deal with passengers. Apalling service"

Pros: "Friendly & attentive crew"
Cons: "Departure delay (10 minutes)"

Cons: "The Business class seats are very uncomfortable. There's just no leg room space when the seats are flat and its very suffocating."

Pros: "Crew was accommodating enough to provide for us during this cancelled flight."
Cons: "Better and open communications with what's going on. They were helpful and efficient but needed a clearer and more concise communication line to get us mobilized and ready to go."

Pros: "Quick on and off boarding."
Cons: "Food was average at best."

Pros: "Fast boarding"
Cons: "Forced to check a carry-on used all over the world for years. Then they lose it"

Pros: "Excellent,"

Cons: "Why did the entertainment get shut off more than 30 minutes before landing?"

Pros: "The service"
Cons: "The food"

Pros: "Over all flight experience ok, lack of boarding information and ran out of menu choice but rest ok."
Cons: "Arrived in one piece but my luggage didn't; flew from Auckland to Singapore via KL with a 2 hr layover; how luggage didn't make connecting flight is beyond me; maybe they just lose things"

Pros: "Good was great."
Cons: "Flight was late approx 1 hour. Seems like a regular occurrence which is not good"

Pros: "Smooth flight with usual good in flight service. No issues during flight. check in very smooth and baggage collection very quick"

Cons: "Very uncomfort flight, very bad timing, Food is not good"

Cons: "Both outbound and inbound flights were delayed for hours. Terrible."

Pros: "The flight surprisingly arrived ahead of schedule :)"
Cons: "The food, at least it was better than the food out of KUL"

Pros: "Newer B737-800 aircraft Improved entertainment system Drinks"
Cons: "Seat pitch is a measly 30 inches Entertainment system USB has very low current - very slow to charge phones Food taste is very poor"

Pros: "Nothing"
Cons: "Lost baggage took 24 hours to arrive. Rude staff."

Pros: "On time departure system works"

Pros: "Routing convenience if you are heading to Kuala Lumpur."
Cons: "Business class service falls short of other comparable airlines. Extensive auction of business class seats packs the cabin resulting in full fare passengers not getting a service representative of the class fare. Wines offered could be better."

Pros: "Nothing."

Pros: "The crew is friendly"
Cons: "Check in counter not enough resulting in very very long queue and check in time"

Pros: "On Time"
Cons: "No newspapers"

Pros: "First experience with Malaysian. Really good. On time both boarding and take off. Food to my liking, perhaps spicy to others. Crew were polite and did their job well. Over all good and service and experience more than expected."
Cons: "Was looking forward to see and experience new KLIA. Had heard about it, perhaps, 10-15 years back. Not that great, bit crampy. Open seating near gates is current style. Toilets are bad, truly Asian!"

Cons: "Lost baggage on direct flight"

Pros: "Although I only gave it 4 for comfort, that is mainly because it wasn't a fully reclinable seat which I don't think it's available on a 737. Otherwise the level of service from the staff was excellent."
Cons: "Relatively little to complain of. As noted above the lack of a fully reclining seat is due to the aircraft type in general. Otherwise no complaints."