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Actually my flight from Hing Kong to Kuala Lumpe has been cancelled and I don’t see the refund of my airfare. Thats my comment of your Company and please follow up。

It was a very disappointing result. I couldn't automatically board the plane on the phone at all. I went to the counter the first time, and the person at the counter told me that I couldn't board the plane! Very unsatisfactory and a waste of our time now I would like to refund my ticket!!!! Very irresponsible!!

It was a very disappointing result. I couldn't automatically board the plane on the phone at all. I went to the counter the first time, and the person at the counter told me that I couldn't board the plane! Very unsatisfactory and a waste of our time now I would like to refund my ticket!!!! Very irresponsible!!

The crew is good, but the flight delayed and there is two passengers keep talking during the flight

I don’t fly also same as previous no refund even it’s airlines or agency mistake

I don’t travel I need my ticket back until now am with so many communication daily to get my refund

100% dislike due to last minutes flight cancellations and terrible customer service experience. Do notice us early at least 24 hours before departure time.

Pros: I was not accepted by the airline and I didn't get any assistance aside from getting out of the airport. Tried calling and all they can say is we cannot do anything

Cons: Travellers should be informed about the restrictions and guided on what should be done.

Pros: Could not board due to flight restrictions

Cons: Would suggest providing an email to let travelers know if the flight restrictions

Pros: Nothing I like

Pros: No and No! Seat was cramped. Crew was ok

Cons: If they weren’t always on the PA. I was trying to read and someone was always talking

Cons: Need to cleanup the cabin.

Cons: Flight delayed.

Pros: Efficiency

Cons: Attentiveness and comfort passenger for any incident.

Cons: Not too much delay as usual

Pros: Checking in goes well

Cons: after booking, air asia changed the flight schedule back teo hours. Then on travel day the flight was delayed another hour. So we arrived around midnight. Air Asia Is somewhat annoying as they’re always trying to sell you something during the flight

Cons: No wifi as advertised

Pros: NOTHING

Cons: GROUND STAFF LETTING ME CHECK IN AS I HAD NO BAGS AND WAS GIVEN HALF HOUR TO GET ACROSS 4 TERMINALS TO MAKE FLIGHT. MISSED BY 5 MINUTES AND GROUND STAFF VERY UNACCOMODATING

Pros: Nothing.

Cons: If seats could recline or have a pillow maybe.

Pros: Smooth boarding

Cons: Leg room

Cons: The AC created so much smoke that I couldn’t see the stewardess during the safety instructions