Traveller reviews
Overall rating
5.7
Okay
Based on 158 reviews
Boarding
6.3
Comfort
6.0
Crew
6.9
Entertainment
4.9
Food
5.6
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Travellers
18+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
AirAsia information
| IATA code | AK |
|---|---|
| Routes | 216 |
| Top route | Langkawi to Kuala Lumpur Intl |
| Airports served | 71 |
| Top airport | Kuala Lumpur Intl |
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Tiruchirappalli
Direct from ₹ 7,304
Kuala Lumpur
Direct from ₹ 20,538
AirAsia traveller reviews
Pros
"good budget airline"
(in 6 reviews)
Cons
"No entertainment or free food."
(in 16 reviews)
"Leg room is very small"
(in 8 reviews)
"Could not board due to flight restrictions."
(in 4 reviews)
Recent reviews
Traveller rating
23
4
5
22
0
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10.0
Everything was precise and well organised!
Reviewed Nov 2023review from
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8.0
A very good experience all round.
Reviewed Nov 2023review from
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10.0
Great flight. Achieve my objecttive of travelling with less hassle .
Reviewed Nov 2023review from
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10.0
Open earlier checkin counter at the airport
Reviewed Nov 2023review from
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6.0
They didn't have a single blanket for hire for a long haul overnight flight. This wasn't good enough even for a budget airline
Reviewed Nov 2023review from
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10.0
Kayak shares with you the best price! and in my case it was Air Asia flight. Air Asia flight was on time, the boarding was seamless with FACES technology at KLIA2 and the pilot made a great smooth landing upon arrival. Excellent trip!
Reviewed Nov 2023review from
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8.0
I left the city late and fortunately the flight was also delayed 50mins
Reviewed Oct 2023review from
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2.0
Air Asia’s standard has dropped tremendously post pandemic. The whole organisation feels ‘soul-less’
Reviewed Oct 2023review from
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6.0
By the time the “sell “ cart came around to row 17 they were out of several items. This happened both leaving and arriving in Kuala Lumpur. Poor planning.
Reviewed Oct 2023review from
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10.0
Crews could have been more friendly and helpful . One specific crew was a bit rude to some passengers
Reviewed Oct 2023review from
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10.0
Terbaik
Reviewed Oct 2023review from
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8.0
no interesting magazine,
Reviewed Sep 2023review from
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8.0
No complaints. Made it on time with a minimum of hassle. Some complementary soft drinks would have been nice tho.
Reviewed Jul 2023review from
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4.0
Better time management on flight delays.
Reviewed Jul 2023review from
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8.0
On time, and overall a comfortable short flight
Reviewed Jul 2023review from
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8.0
Ok, good price
Reviewed Jun 2023review from
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8.0
The flight itself was fine but we were a bit late on our flight.
Reviewed Jun 2023review from
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4.0
I regret flying air Asia everytime I fly them. Baggage policy is a joke and the fact they issue mobile boarding passes but you can’t ever use them?? A waste of everyone’s time (you can only use them flying out of bangkok or KL)
Reviewed Mar 2023review from
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10.0
Flight was 15 mins ahead of arrival time.
Reviewed Mar 2023review from
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2.0
Flight delayed
Reviewed Mar 2023review from
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2.0
Flight delayed for 1.15 hrs.
Reviewed Mar 2023review from
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8.0
Smooth
Reviewed Mar 2023review from
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2.0
The worst flying experience on an intrnarnional flight
Reviewed Dec 2022review from
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2.0
It’s THE worst international flying experience I have had. I will avoid this airline.
Reviewed Dec 2022review from
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2.0
Flight was delayed twice.
Reviewed Nov 2022review from
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2.0
Actually my flight from Hing Kong to Kuala Lumpe has been cancelled and I don’t see the refund of my airfare. Thats my comment of your Company and please follow up。
Reviewed Aug 2022review from
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2.0
The crew is good, but the flight delayed and there is two passengers keep talking during the flight
Reviewed Jul 2022review from
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2.0
I don’t fly also same as previous no refund even it’s airlines or agency mistake
Reviewed Dec 2021review from
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2.0
I don’t travel I need my ticket back until now am with so many communication daily to get my refund
Reviewed Dec 2021review from
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2.0
100% dislike due to last minutes flight cancellations and terrible customer service experience. Do notice us early at least 24 hours before departure time.
Reviewed Nov 2021review from
AirAsia FAQs
What is AirAsia's carry-on size allowance?
On board AirAsia flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the AirAsia assistance team will most likely ask you to pay extra for checked luggage.
Where does AirAsia fly to?
AirAsia offers direct flights to 71 cities in 19 different countries. Kuala Lumpur, Langkawi, and Kota Kinabalu are the most popular cities covered by AirAsia.
What is AirAsia’s primary hub?
AirAsia concentrates most of its flight operations in Kuala Lumpur.
How does KAYAK find such low prices on AirAsia flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including AirAsia.
Flight status
AirAsia route map
Top flight routes
Top airports served by AirAsia
- Kuala Lumpur Intl Airport (KUL)
- Kota Kinabalu Airport (BKI)
- Kuching Airport (KCH)
- Penang Intl Airport (PEN)
- Johor Bahru Sultan Ismail Intl Airport (JHB)
- Singapore Changi Airport (SIN)
- Langkawi Airport (LGK)
- Miri Airport (MYY)
- Sibu Airport (SBW)
- Tawau Airport (TWU)
- Kota Bharu Pengkalan Chepa Airport (KBR)
- Bangkok Don Mueang Intl Airport (DMK)
- Bintulu Airport (BTU)
- Sandakan Airport (SDK)
- Ho Chi Minh City Airport (SGN)
AirAsia contact information
- AK IATA code
- +91 80 4666 2222 Call
- airasia.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.