|Top route||Berlin Brandenburg to Frankfurt am Main|
|Top airport||Frankfurt am Main|
Not enough time to comfortably meet connecting flight. I had to RUN! not fun!!!
There was not enough time between connecting flights to be able to make them comfortably. I had to RUN to each one. The food on the United flight was deplorable for a 1st/business class ticket. YUKKKKK!
There was not enough time between connecting flights to be able to make them comfortably. I had to RUN to each connection. For a 74-year old that was very distressing. The food on the United Air from Frankfort to San Francisco was deplorable for a 1st/business class ticket. This really needs HELP!
Amazing flight and amazing crew
Great flight no food or entertainment
They don't serve food in "economy" just water
Had to wait 9 hours lay over in Frankfurt airport for a 2 hour trip the Albania.
The flight was delayed by 4 hours, we lost all our connection flights and what started as a 17 hour trip turned into 28 hour trip
Will never use Chicago as a connector again
Definitely would recommend and I will book again
The flight arrive to Sarajevo late and I was almost loosing the chance to catch my next flight to Dammam.
Deplaning by row groups due to covid was a joke - we were then crammed into a bus to the Munich intl terminal. Wifi did not work at all on the 9 hr flight.
Pros: The crew was amazing and very welcoming. Boarding was seamless. The business class seats were super comfortable.
Cons: The original business class seat I was sitting on deflated and it felt like I was sitting on a hard floor. Luckily the seat beside me was empty and I used that. Although the business class seats are very comfortable the controls feel very clunky and make a lot of noise when adjusting. The food could have been better. Lunch tasted a bit too salty for me. The second meal which was described as a not warm dish was cold as if it came straight out the fridge.
I have one comment for this trip, sardine, pandemic and everything, and plane was maxed. It was horrible. Staff was great but, this was horrible.
Pros: Everything went well and pleasant.
Food is dreadful Service is wonderful
Food is dreadful Service is top notch
There was a 2hr delay to an 8:40 departure. SUPER irritating. Had chosen an earlier flight so that these kinds of things wouldn't happen. Breakfast was poor a croissant and a yogurt. Not enough for an adult, I've had better on other international flights.
Not having 2hr delays would be great
Document check to verify our negative covid test was efficient. The supervisor at the Frankfurt gate to depart to SFO was not helpful when I asked with group I was boarding with. Dismissive and said it was on my pass. If it was on my pass I wouldn’t have needed to ask. Everything else about the flight was good- on time departure and good crew given circumstances with covid, masking etc.
Change the menu to include meat. Also no hard liquor is available even for purchase.
This flight was nearly empty so there was plenty of room and no problems. Everything on time or early.
There could be some more leg space in the economy class.
The staff at Frankfurt were incredibly rude telling passengers “I don’t have time for you”. I’ve never had a worse experience than with the ground staff Lufthansa in Frankfurt. Avoid at all costs.
The check in process was disorganized. The staff were rude. Once you get on the flight, there is no entertainment on board.
Crew was slow and infective… Didn’t collect trash after service.
Pros: Great short flight, friendly crew
Cons: Nothing negative
Trip was good
Trip was great
Well I guess more flexibility from terminal to terminal and close to the gates. Thanks
A premium carrier with a clear focus on hospitality and passenger comfort, Lufthansa became the first ever European airline to reach 5-star accreditation with Skytrax in 2017. With a highly respected recognition within the aviation industry, the German carrier joined a short list of superior airlines such as Qatar Airways, Singapore Airlines and EVA Air. In celebration of the achievement, they repainted two of their fleet with 5Starhansa lettering.
Growing to become one of the largest airline groups in the world, Lufthansa owns several subsidiaries, which include Brussels Airlines, Air Dolomiti, Austrian Airlines, Swiss International Air Lines, Lufthansa CityLine and Eurowings. In addition to these subsidiaries, which focus on flights within Central Europe, the airline offers services to more than 80 countries across the globe. This includes every inhabited continent other than Australia.
The airline has hubs in the major cities of both Frankfurt and Munich. These act as key links for the routes offered; however, a range of subsidiary hubs and Star Alliance hubs are also used. It was one of the founding members of the Star Alliance in 1997, which created a world focus alongside United Airlines, Thai Airway, Air Canada and Scandinavian Airlines. Codeshare agreements are in place with many members of the alliance as well as Cathay Pacific, Etihad Airways, Iran Air, and LATAM Brasil.
Lufthansa manages a combination of both Airbus and Boeing aircraft in its fleet. Short-to-medium range models like the A320 and A321 versions are preferred. Many of the aircraft are named after small German towns such as Sindelfingen, Langenhagen and Gummersbach.