
SpiceJet information
IATA code | SG |
---|---|
Routes | 471 |
Top route | Mumbai Chhatrapati Shivaji to New Delhi Indira Gandhi Intl |
Airports served | 63 |
Top airport | New Delhi Indira Gandhi Intl |
SpiceJet traveller reviews
Pros
Cons
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
3.6
Cons: Cramped seating. No recline Ended up with sore leg after only 01:10 flight. Security at PNY ludicrous. They tie your luggage with plastic ties. Once at the hotel you need scissors or a knife to open it, and guess what, because of security, your sharp objects are inside the luggage! I understand that it creates jobs, but frankly I cannot see the added value of this procedure in terms of security... On the light side, there is a very formal notice listing people excluded from security procedures, including the President, [...] former prime ministers and their spouses (!), and .... the Dalai Lama!
review from -
6.0
Pros: The flight was on time
Cons: The boarding could have been swifter.
review from -
4.8
Pros: Nothing much - just value for money.
Cons: Seat in front of mine was broken - too leaned backwards to me. Though they notified to prepone the flight time by 15 minutes but in reality it was delayed by 20 minutes!
review from -
3.6
Pros: No use of booking spicemax .. you are treated just like another passenger. No priority on anything.
review from -
2.6
Pros: The flight was short.
Cons: The legroom was amusing at best. Had an exit row seat that wasn’t as wide as even a normal economy seat. It was a cheap and short flight, but I won’t choose to fly this airline ever again.
review from -
7.3
Pros: Flight on time
Cons: Legroom
review from -
7.5
Pros: The crew was friendly and professional.
Cons: The check-in staff at the counter give the first impression, and my impression was that they were stressed. Perhaps they need more support. The cabin crew was very pleasant and professional. The aircraft was clean. We arrived in Delhi without complications. The luggage was quickly delivered. Will fly with them again.
review from -
10.0
Pros: Flight wasn't full and overall service was excellent.
review from -
8.0
Pros: Price and schedule
Cons: Ability to use international credit card to pay for extra services when checking in online
review from -
8.0
Pros: Crew service.
Cons: Seats cramped enough to cause cramps.
review from -
9.5
Pros: On time, smooth flight
review from -
3.3
Cons: Flight was delayed by 7 hrs
review from -
3.3
Pros: The only thing I like was the friendliness of the crew.
Cons: Starting at check in it was an absolute hassle and I cured many unforeseen costs. I was not able to book my golf clubs as travel equipment beforehand and was charged an exorbitant amount at the airport. I also had to pay for my carry on bag which was also unknown. And the plane was old.
review from -
5.5
Pros: The crew was professional. It was an ATR - which are not known for their comfort.
review from -
7.5
Pros: Seats and the airplane, in general, was very dirty. Some of seat parts were falling and my back rest wouldn't rest straight, it can only be in the reclined position.
Cons: A clean airplane would go a long way.
review from -
2.0
Cons: Rude unresponsive and uncaring. I will never fly SpiceJet again.
review from -
3.5
Pros: Direct flight to Delhi
Cons: Flight crew was almost rude. No communication from the flight deck to the passengers
review from -
2.0
Cons: Flight was canceled and I was given no notice. I was not offered another flight till almost a week later, was forced to buy a more expensive flight and will not be reimbursed the difference.
review from -
6.6
Pros: Good crew
Cons: Hygiene
review from -
3.0
Pros: Except that it was a cheap flight, I cannot say if I liked anything.
Cons: Seats are very uncomfortable and small. Food is not good at all.
review from -
3.3
Cons: Very unhappy with baggge policy as Spicejet made me pay Rupees 1600 for three kilos
review from -
8.0
Pros: Amazing crew
Cons: Free orange juice
review from -
4.5
Pros: Friendly but brisk crew on time arrival in Malé
Cons: Hectic boarding, tiny plane (Q400) on an international flight, when going from COK To MLE, fly indigo bc better boarding and more comfort bc A320. SpiceJet used a bus gate, had terrible legroom,
review from -
2.0
Pros: Cancelled the flight
Cons: Airline needs to stick to their time table.
review from -
9.6
Pros: Everything was great
Cons: Food
review from -
2.0
Cons: I was denied boarding the plane with my voucher/eticket. The gate agent said that I had to produce a MasterCard ending in 6794 to board the flight. I do not own a MasterCard
review from -
10.0
Pros: Only Allows just 15kg check-in bag will not work if traveling internationally as then the charge huge fees if over 15kg. My bag was 24kg and cost me an additional 3000 rupees. I have not given the option to check in online .
review from -
4.0
Cons: Reclining seats not working
review from -
3.5
Pros: It was an instrument of torture with so little leg room, I thought it was a joke at first. This, like other scummy budget airlines ram as many rows of seats in as possible, to make more more money. Pure greed scumbags; another airline on the no fly list for me.
Cons: STOP RAMMING THE AIRCRAFT WITH AS MANY ROWS AS POSSIBLE. It’s torture for anyone without midget legs. DO NOT fly with SpiceJet if you have the nerve to have been born tall. It should be illegal
review from -
10.0
Good
Pros: Good flight
review from -
2.0
Cons: There was an hour delay which the ground staff nor the airlines bothered to inform the passengers
review from -
2.0
Pathetic service by Spicejet
Cons: The flight was already delayed by 2 hours than its scheduled time despite that there was an additional delay of 60 mins and the reasons provided by the ground staff were absurd, none of the Cabin crew members are courteous, they seem to be frowning or in a mourning as if lost some one
review from -
2.0
Watch out for flightnetwork.com!
Cons: When you order ticket through flightnetwork.com, apparently you pay to them, but they pay to the airline. In India, some airlines like Spicejet asks you if you actually carry the credit card by which it was paired to the airline. If not, the airline will make you pay the entire fare again. The flightnetwork gets refunded, and you will be paying for it twice!! Watch out!
review from -
2.0
would not accept International Baggage fee.
Cons: We had to pay 14,000 rupees more
review from -
4.0
20 options for food, but only 2 available on board
Pros: Upgraded to Spice max. So front row seats, priority check in, fast track luggage and preboked meals.
Cons: They only had 2 options for meals on board. And both were bad. With 20 options in their menu, they had kept only 2 options and both were bad. Those too were only snack items.
review from -
5.0
Bottom of the barrel
Pros: Nothing
Cons: Check-In in Bangalore was a long tedious process. Boarding process was alright. Onboard service was at par with indigo and go-air. Luggage came out late at Pune airport. This experience was good enough to never fly spice jet again.
review from -
7.3
Check in experience could be better
Pros: . Cabin crew were excellent.
Cons: I had priority check-in with my ticket only to be told there is no priority check-in desk available
review from -
6.0
Review
Pros: Comfort, cleanliness ,check in.
Cons: I was refused food as the stewardess did not have change for ₹500:- & cost of food was ₹200/- odd. Being diabetic I had to go without my insulin.. Luggage arrived quite late in Kolkata.
review from -
5.0
Pros: Flight was good
Cons: Poor service by the airline desk staff. They have no consideration for international passengers on baggage weight.
review from -
2.3
Cons: The gave us hard time :( first they were not issuing us the boarding passes. They when I call kayak i have been told rebook our tickets. It was the worst day for us :(
review from -
2.0
They will get every single penny they can get by fake advices
Pros: Any other airlines but not SpiceJet
Cons: Long story. Have international flight with 2 pieces of 23 kgs luggage from Bangalore from Hyderabad. But at Hyderabad this guy who is not quailed to print boarding passes made me to check in my carry in bag because they won’t allow a laptop bag and charged me 6,000 rupees. Ridiculous. Their website misleads. They just rip you off. Worst airlines and shameful for airline industry. If Indian government don’t regulate these scams, will loose lot of tourist
review from -
10.0
Pros: Good
Cons: Enjoy
review from -
2.0
Cons: Spicejet didn't except my payment through Kayak and I had to pay twice. Because the travel agency paid with a different card than mine. It was a very unpleasant experience.
review from -
4.4
Not comfortable
Cons: No food, low leg space. Very long boarding (back seats first, inaudible announcement of which rows should go now, and still very long).
review from -
3.6
Needs lot of improvement
Pros: Flight attendants friendly nature
Cons: Boarding annoucenrs, Hot inside the plane Because AC was not turned on till after flight take off
review from -
3.3
Cons: The flight was delayed. The luggage took too long.
review from -
4.0
Cons: Delayed.
review from -
10.0
Great value and time saving flight
Pros: Faster than driving from Chandigarh to Delhi Great value for price for flight Great service
review from -
3.6
Uncomfortable
Pros: The Airconditioner was not working.
Cons: Confort
review from -
4.3
I’ll mannered staff. No announcements as to why the flight was delayed
Cons: Staff was rude. On asking why the flight was delayed, she replied back very badly that it’s the ATC’s fault. The tone was so bad. I felt like lodging official complaint. She misbehaved with another passenger and when he asked about complaint box she said go on site and report us. She hardly cared what we would do. I guess their must be rules to make sure staff does not misbehave with passengers.
review from -
2.0
Cons: Had to wait for check in Luggage for 45 minutes. Aircraft crew were rude. Ground staff had no clue about delay in getting luggage
review from -
9.3
Pros: Very courteous service and yummy onboard food
review from -
8.0
Pros: Healthy snacks
review from -
2.0
worst airline ever
Pros: The best thing about this airline was getting off it at the destination
Cons: Everything! Aircraft seating poor! Cabin crew poor! Slow on board service! Bar service not stocked didn't even have soft drinks
review from -
8.0
Pros: The staff were very pleasant and helpful. Boarding was efficient and the flight departed and arrived on time. It was a smaller aircraft so I did not expect there to be much legroom but it was more comfortable than I expected. reasonably priced ticket. Overall it was a very pleasant and smooth journey. Regarding the review which mentions paying for additional baggage with Kiwi.com - I also tried to book additional baggage with them. I paid for the service but was then sent an email and told I could not book additional baggage through their website and should use the Spicejet website. I contacted Spicejet customer service who were very helpful and efficient and booked the additional baggage with them without any problems. The issue is with Kiwi.com and not Spicejet. Based on this experience I would definitely fly with Spicejet again.
review from -
5.6
Slightly delayed flight, but got a good seat
Pros: I got a seat in the exit row, so was fine with leg room. Checking a bag, even though I had not pre-paid to do this, was easy and didn't cost anything.
Cons: Give out free water - the air inside the plane was stagnate and dry.
review from -
10.0
Pros: Food not ordered No entertainment so cannot scorej
review from -
8.3
Pros: Efficient and orderly.
Cons: Boarding should start only when the plane is ready to board. A very l9ng queue could be avoided.
review from -
4.4
Cons: The catering magazine gives a lot of food choices but in reality I could not get any of the 3 options I asked for. The boarding is very haphazard. The queue of people is not controlled at all.
review from -
5.6
Mixed reaction
Pros: Friendly cabin crew, specially Ms Nandini. Food was okay.
Cons: Tightly packed 737-800 with189 seats! Seats 1A-C were right next to the front door, and I couldn't stretch my legs in 1A. Narrow cabin luggage space.
review from
-
10.0
Pros: Flight wasn't full and overall service was excellent.
review from -
9.5
Pros: On time, smooth flight
review from -
9.6
Pros: Everything was great
Cons: Food
review from -
10.0
Pros: Only Allows just 15kg check-in bag will not work if traveling internationally as then the charge huge fees if over 15kg. My bag was 24kg and cost me an additional 3000 rupees. I have not given the option to check in online .
review from -
10.0
Good
Pros: Good flight
review from -
10.0
Pros: Good
Cons: Enjoy
review from -
10.0
Great value and time saving flight
Pros: Faster than driving from Chandigarh to Delhi Great value for price for flight Great service
review from -
9.3
Pros: Very courteous service and yummy onboard food
review from -
10.0
Pros: Food not ordered No entertainment so cannot scorej
review from
-
7.3
Pros: Flight on time
Cons: Legroom
review from -
7.5
Pros: The crew was friendly and professional.
Cons: The check-in staff at the counter give the first impression, and my impression was that they were stressed. Perhaps they need more support. The cabin crew was very pleasant and professional. The aircraft was clean. We arrived in Delhi without complications. The luggage was quickly delivered. Will fly with them again.
review from -
8.0
Pros: Price and schedule
Cons: Ability to use international credit card to pay for extra services when checking in online
review from -
8.0
Pros: Crew service.
Cons: Seats cramped enough to cause cramps.
review from -
7.5
Pros: Seats and the airplane, in general, was very dirty. Some of seat parts were falling and my back rest wouldn't rest straight, it can only be in the reclined position.
Cons: A clean airplane would go a long way.
review from -
6.6
Pros: Good crew
Cons: Hygiene
review from -
8.0
Pros: Amazing crew
Cons: Free orange juice
review from -
7.3
Check in experience could be better
Pros: . Cabin crew were excellent.
Cons: I had priority check-in with my ticket only to be told there is no priority check-in desk available
review from -
8.0
Pros: Healthy snacks
review from -
8.0
Pros: The staff were very pleasant and helpful. Boarding was efficient and the flight departed and arrived on time. It was a smaller aircraft so I did not expect there to be much legroom but it was more comfortable than I expected. reasonably priced ticket. Overall it was a very pleasant and smooth journey. Regarding the review which mentions paying for additional baggage with Kiwi.com - I also tried to book additional baggage with them. I paid for the service but was then sent an email and told I could not book additional baggage through their website and should use the Spicejet website. I contacted Spicejet customer service who were very helpful and efficient and booked the additional baggage with them without any problems. The issue is with Kiwi.com and not Spicejet. Based on this experience I would definitely fly with Spicejet again.
review from -
8.3
Pros: Efficient and orderly.
Cons: Boarding should start only when the plane is ready to board. A very l9ng queue could be avoided.
review from
-
3.6
Cons: Cramped seating. No recline Ended up with sore leg after only 01:10 flight. Security at PNY ludicrous. They tie your luggage with plastic ties. Once at the hotel you need scissors or a knife to open it, and guess what, because of security, your sharp objects are inside the luggage! I understand that it creates jobs, but frankly I cannot see the added value of this procedure in terms of security... On the light side, there is a very formal notice listing people excluded from security procedures, including the President, [...] former prime ministers and their spouses (!), and .... the Dalai Lama!
review from -
6.0
Pros: The flight was on time
Cons: The boarding could have been swifter.
review from -
4.8
Pros: Nothing much - just value for money.
Cons: Seat in front of mine was broken - too leaned backwards to me. Though they notified to prepone the flight time by 15 minutes but in reality it was delayed by 20 minutes!
review from -
3.6
Pros: No use of booking spicemax .. you are treated just like another passenger. No priority on anything.
review from -
2.6
Pros: The flight was short.
Cons: The legroom was amusing at best. Had an exit row seat that wasn’t as wide as even a normal economy seat. It was a cheap and short flight, but I won’t choose to fly this airline ever again.
review from -
3.3
Cons: Flight was delayed by 7 hrs
review from -
3.3
Pros: The only thing I like was the friendliness of the crew.
Cons: Starting at check in it was an absolute hassle and I cured many unforeseen costs. I was not able to book my golf clubs as travel equipment beforehand and was charged an exorbitant amount at the airport. I also had to pay for my carry on bag which was also unknown. And the plane was old.
review from -
5.5
Pros: The crew was professional. It was an ATR - which are not known for their comfort.
review from -
2.0
Cons: Rude unresponsive and uncaring. I will never fly SpiceJet again.
review from -
3.5
Pros: Direct flight to Delhi
Cons: Flight crew was almost rude. No communication from the flight deck to the passengers
review from -
2.0
Cons: Flight was canceled and I was given no notice. I was not offered another flight till almost a week later, was forced to buy a more expensive flight and will not be reimbursed the difference.
review from -
3.0
Pros: Except that it was a cheap flight, I cannot say if I liked anything.
Cons: Seats are very uncomfortable and small. Food is not good at all.
review from -
3.3
Cons: Very unhappy with baggge policy as Spicejet made me pay Rupees 1600 for three kilos
review from -
4.5
Pros: Friendly but brisk crew on time arrival in Malé
Cons: Hectic boarding, tiny plane (Q400) on an international flight, when going from COK To MLE, fly indigo bc better boarding and more comfort bc A320. SpiceJet used a bus gate, had terrible legroom,
review from -
2.0
Pros: Cancelled the flight
Cons: Airline needs to stick to their time table.
review from -
2.0
Cons: I was denied boarding the plane with my voucher/eticket. The gate agent said that I had to produce a MasterCard ending in 6794 to board the flight. I do not own a MasterCard
review from -
4.0
Cons: Reclining seats not working
review from -
3.5
Pros: It was an instrument of torture with so little leg room, I thought it was a joke at first. This, like other scummy budget airlines ram as many rows of seats in as possible, to make more more money. Pure greed scumbags; another airline on the no fly list for me.
Cons: STOP RAMMING THE AIRCRAFT WITH AS MANY ROWS AS POSSIBLE. It’s torture for anyone without midget legs. DO NOT fly with SpiceJet if you have the nerve to have been born tall. It should be illegal
review from -
2.0
Cons: There was an hour delay which the ground staff nor the airlines bothered to inform the passengers
review from -
2.0
Pathetic service by Spicejet
Cons: The flight was already delayed by 2 hours than its scheduled time despite that there was an additional delay of 60 mins and the reasons provided by the ground staff were absurd, none of the Cabin crew members are courteous, they seem to be frowning or in a mourning as if lost some one
review from -
2.0
Watch out for flightnetwork.com!
Cons: When you order ticket through flightnetwork.com, apparently you pay to them, but they pay to the airline. In India, some airlines like Spicejet asks you if you actually carry the credit card by which it was paired to the airline. If not, the airline will make you pay the entire fare again. The flightnetwork gets refunded, and you will be paying for it twice!! Watch out!
review from -
2.0
would not accept International Baggage fee.
Cons: We had to pay 14,000 rupees more
review from -
4.0
20 options for food, but only 2 available on board
Pros: Upgraded to Spice max. So front row seats, priority check in, fast track luggage and preboked meals.
Cons: They only had 2 options for meals on board. And both were bad. With 20 options in their menu, they had kept only 2 options and both were bad. Those too were only snack items.
review from -
5.0
Bottom of the barrel
Pros: Nothing
Cons: Check-In in Bangalore was a long tedious process. Boarding process was alright. Onboard service was at par with indigo and go-air. Luggage came out late at Pune airport. This experience was good enough to never fly spice jet again.
review from -
6.0
Review
Pros: Comfort, cleanliness ,check in.
Cons: I was refused food as the stewardess did not have change for ₹500:- & cost of food was ₹200/- odd. Being diabetic I had to go without my insulin.. Luggage arrived quite late in Kolkata.
review from -
5.0
Pros: Flight was good
Cons: Poor service by the airline desk staff. They have no consideration for international passengers on baggage weight.
review from -
2.3
Cons: The gave us hard time :( first they were not issuing us the boarding passes. They when I call kayak i have been told rebook our tickets. It was the worst day for us :(
review from -
2.0
They will get every single penny they can get by fake advices
Pros: Any other airlines but not SpiceJet
Cons: Long story. Have international flight with 2 pieces of 23 kgs luggage from Bangalore from Hyderabad. But at Hyderabad this guy who is not quailed to print boarding passes made me to check in my carry in bag because they won’t allow a laptop bag and charged me 6,000 rupees. Ridiculous. Their website misleads. They just rip you off. Worst airlines and shameful for airline industry. If Indian government don’t regulate these scams, will loose lot of tourist
review from -
2.0
Cons: Spicejet didn't except my payment through Kayak and I had to pay twice. Because the travel agency paid with a different card than mine. It was a very unpleasant experience.
review from -
4.4
Not comfortable
Cons: No food, low leg space. Very long boarding (back seats first, inaudible announcement of which rows should go now, and still very long).
review from -
3.6
Needs lot of improvement
Pros: Flight attendants friendly nature
Cons: Boarding annoucenrs, Hot inside the plane Because AC was not turned on till after flight take off
review from -
3.3
Cons: The flight was delayed. The luggage took too long.
review from -
4.0
Cons: Delayed.
review from -
3.6
Uncomfortable
Pros: The Airconditioner was not working.
Cons: Confort
review from -
4.3
I’ll mannered staff. No announcements as to why the flight was delayed
Cons: Staff was rude. On asking why the flight was delayed, she replied back very badly that it’s the ATC’s fault. The tone was so bad. I felt like lodging official complaint. She misbehaved with another passenger and when he asked about complaint box she said go on site and report us. She hardly cared what we would do. I guess their must be rules to make sure staff does not misbehave with passengers.
review from -
2.0
Cons: Had to wait for check in Luggage for 45 minutes. Aircraft crew were rude. Ground staff had no clue about delay in getting luggage
review from -
2.0
worst airline ever
Pros: The best thing about this airline was getting off it at the destination
Cons: Everything! Aircraft seating poor! Cabin crew poor! Slow on board service! Bar service not stocked didn't even have soft drinks
review from -
5.6
Slightly delayed flight, but got a good seat
Pros: I got a seat in the exit row, so was fine with leg room. Checking a bag, even though I had not pre-paid to do this, was easy and didn't cost anything.
Cons: Give out free water - the air inside the plane was stagnate and dry.
review from -
4.4
Cons: The catering magazine gives a lot of food choices but in reality I could not get any of the 3 options I asked for. The boarding is very haphazard. The queue of people is not controlled at all.
review from -
5.6
Mixed reaction
Pros: Friendly cabin crew, specially Ms Nandini. Food was okay.
Cons: Tightly packed 737-800 with189 seats! Seats 1A-C were right next to the front door, and I couldn't stretch my legs in 1A. Narrow cabin luggage space.
review from
Flight status
SpiceJet route map
Popular flight routes
Top flight routes
Top airports served by SpiceJet
- New Delhi Indira Gandhi Intl Airport (DEL)
- Mumbai Chhatrapati Shivaji Airport (BOM)
- Chennai Airport (MAA)
- Bengaluru Intl Airport (BLR)
- Hyderabad Rajiv Gandhi Intl Airport (HYD)
- Kolkata Netaji S. Chandra Airport (CCU)
- Ahmedabad Airport (AMD)
- Pune Lohegaon Airport (PNQ)
- Jaipur Sanganeer Airport (JAI)
- Vasco da Gama Dabolim Airport (GOI)
- Dubai Intl Airport (DXB)
- Guwahati Borjhar Airport (GAU)
- Surat Airport (STV)
- Bagdogra Airport (IXB)
- Patna Airport (PAT)
SpiceJet contact information
- SG IATA code
- +91 987 180 3333 Call
- spicejet.com Visit