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Pros: I did not like anything about the flight. I will never pick air India again!!!

Cons: The people working at the counter were very rude. The plane kept delaying. My flight got delayed til 530pm and I got the notification at 618pm. The plane was suppose to take off at 230pm and didn’t take off til 834pm. I missed my connecting flight. There was no accommodation for the people flying.

Cons: If it’s on time!!!

Cons: My chair didn't recline My TVs didn't work dispite rebooting Toilets always untidy Very cold

Pros: Nothing

Cons: Everything

Cons: Had booked wheelchair for my parents. The wheelchair staff left them in mid way on both sides. They were made to wait for almost 30 Min plus before we made a formal complaint and he came back. This is worst ever service.

Pros: Flight was cancelled

Cons: Flight was canceled

Pros: Crew was ok , seat was ok Thank you

Cons: Newark airport flight was delay about 45minutes. Also did not get luggage ( all three bags) Thanks

Pros: Crew was ok , seat was ok. Thank you

Cons: Newark airport about 45 minutes delayed, we did not receive our luggage ( all three bags) Thanks

Cons: Flight was delayed. The inside of the cabin is not kept up.

Cons: I had a business card on 01A but in the checkin I was told that the seat is no serviceable They gave a 17C economy seat and promised that if they will succeed to repair the seat I’ll will have my Haines seat 01A back On the gate I was told that seat 01A is ok but 01J is non serviceable bad compa

Cons: Late late

Cons: It was late and misssd my coknextin

Cons: Missed flight due to delay of previous flight. Got an update email from Air India for first flight, showing arrival in Bengalore at the same time our flight from Bengalore to Delhi was to depart. Not sure in what universe I can be in two places at the same time, both arriving and departing at once.

Cons: Flight delayed by 4 hours for mechanical issue, which would cause missed connection to Delhi, and missing onward flights to the US. We bought new tickets on SriLankan Air in order to make it to Delhi on time for our connection. Option to cancel Air India flight, but for a cancellation fee.

Pros: Flight not full, so I had the row to myself.

Cons: Seats are narrow and rows close together. Plane interior was dated and grungy.

Pros: Nothing really stands out, other than they did feed us. Similar flights in the US only offer complimentary beverage service and food for purchase.

Cons: Super tight seating, both in the space between the rows (my knees hit the seat in front of me), and in seat width. I am not a big person, and felt the seat was really narrow. Flight full, so no room to stretch out. Interior dated and grungy. Not a comfortable journey.

Pros: nothing. very poor service from crew. flight late. very dirty toilets in plane, no toilet paper. worst food.

Cons: everything

Cons: 3 hrs delay

Cons: 3 hours delay

Pros: The seat was fine for the aircraft.

Cons: Horrendous delays causing expensive rebooking of flights. Zero customer service when the delay was the fault of Air India. Horrible boarding process and no intervention by crew when passengers threw fits about their seats and tried to switch in complicated manners, when we were already delayed.

Pros: It was all average

Cons: No announcements or concern by ground staff that we were 2 hours delayed!

Pros: Very disappointed with my flight.

Cons: The staff was poor. Never responded when you called them. Entertainment was not working. Food quantity was poor.

Cons: Uncomfortable seats. No option to get out at Mumbai. Food as if stored for 48 hours.

Pros: Food was amazing.

Cons: Nothing works - the entertainment system, reading lights, hand sets are falling apart etc.

Pros: No

Cons: Both

Pros: Crew was very welcoming and helpful.

Cons: The plane was not clean and very little leg room.

Pros: 5 hours delay, top of the 6 hours connection

Cons: Shorten the delay

Pros: 5 hours delay in New Delhi

Cons: Shorten the delay

Pros: Short flight time

Cons: Better food. Serve fresh fruits as snack. Have more snacks. Dinner and lunch was too little and limited. Bath room was not cleaned. No toilet tissues. Crew gather in the back and talking to each other. No good service from them.

Cons: The entertainment equipment was not working. Food was never given on proper time. The crew had a attitude when asked about help with anything.

Cons: Consol provided with my seat 18C on 30th November 18 and 18 d on 6th Feb 19 I.e more than 2 months was no operational . Due to this no entertainment facilities was available during my to and fro journey. Such inefficiency is not tolerable. Pl take note of this.

Pros: The Boeing 777-300 Dreamliner

Cons: Entertainment Food Bathroom Cleanliness Cabin Crew could be more assertive in instructing other unruly passengers. Crew seemed timid and gave in to passengers who were disruptive to others.

Cons: The 777 Dreamliner did not have functioning window shades. Airline check-in counter staff were trainees and did not understand Visa requirements to and out of India. The check-in counter was open to passengers that had lined up but not manned. . It made the check-in process slow and tedious.

Pros: Seriously speaking nothing!!

Cons: A lot of things really..but most of all be on time!

My last trip with Air India

Pros: Nothing in particular

Cons: The cabin was freezing. People were wearing jackets, hoodies, scarves and hats but the flight attendants didn't do anything about that. The disastrous Rayanair at least realised how that was making them burn more fuel and now they are letting passengers melt with heat. When will Air India learn this?