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Pros: I got to destination. Baggage claim was quick.

Cons: Flight was delayed due to waiting for a tardy flight attendant. Landing felt a little hard. No announcement about baggage carousel prior to disembarking.

Pros: Nothing

Cons: I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor.

Pros: The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

Cons: The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

Uniformed Delays

Pros: They did eventually put out some small snacks and drinks (water and regular coke).

Cons: Small regional plane that was over 3 hours late in departing NY because of weather issues much earlier in the day. Delta did not permit any re-bookings to other delayed flights that were leaving in the intervening period, even though there were empty seats. Very frustrating.