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Cons: Wouldn't let us on the flight when there was plenty of time to get there. Manager was arrogant and slow - didn't care. Poor policies at that airport.

Pros: Couldn't get on the flight. Santo Domingo airport Delta crew wouldn't let us on. We waited in a slow check in line - then they said it was too late to get on. We had plenty of time to get to the gate. Had to wait until the next day to get home.

Pros: Crew was nasty. They acted like prison guards not like they supposed to act to customers.

Pros: HORRIBLE EXPERIENCE DO NOT FLY WITH AREOMEXICO!!!

Cons: The plane change in LA was confusing & not very clear.

Cons: No good on flight Crew don’t have any idea what day are doing on the flight Way the WiFi don’t work I don’t know

Cons: The exit row 12B kept making a high pitch squealing noise...very unnerving

Cons: The exit row door in 12B kept making a high pitch squealing noise...very unnerving

Pros: Clean safe comfortable plane seats. friendly staff.

Cons: A small credit for miles as the Wifi didn’t work.

Cons: We are just tired of spending a lot on tickets and receiving the most minimum of a snack and drink on flights.

Cons: Less announcements about masks we get it We don’t need instructions on hand washing Drink service needed

Pros: Seats were good

Cons: Flight was delayed on both ends

Pros: If they hadn’t of given my seat away, I’m sure there would have been something I’d liked.

Cons: I had been checked in since the day before my flight and for some reason, because I wasn’t at my connecting gate 30 min prior to when they started boarding, the gate agent gave my seat away. I had to wait several hours for the next flight.

Cons: It was the most mediocre flight I've taken in a long time. And I still had to pay $100 for an exit row instead of a regular seat. Really? $100 for no recline, no underseat storage, and nothing more than cliff bars and goldfish crackers? Delta.... You can do way better

Cons: Boarding announcements were hardly audible. We chose comfort seats for extra payment but that still did not turn out to be comfort class. Seat classes are confusing. No temperature was taken before boarding.

Cons: 40 minute flight delay and my luggage was lost/stolen.

Cons: I was really surprised that economy seats were not blocked off for COVID. They are tight enough as it is and I used SkyMiles to upgrade my seat and sat in a seat that was no different from economy and sat next to someone as well.

Cons: Our depart time was 1pm and our actual departure didn’t happen until 11pm. On and off the plane multiple times for mechanical failures for 10 hours. Delta had no plan and there were no hotel rooms. They diverted a NY flight through Atlanta waiving the covid restrictions to get us all on the plane. They Put us in a hotel In Atlanta, which was nice and convenient, but it was 2am when we went to sleep and backup at 6am to catch our flight. Not the way we wanted to end our amazing Key West vacation.

Cons: The wheel to my luggage broke off in deltas care so if that could have not happened it would have been way better.