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Pros: Crew was friendly and caring towarda a patient.

Cons: Delayed by 30 mints

Pros: The cabin crew behaviour

Cons: Boarding experience, boarding gate staff behaviour

Pros: Nothing

Cons: Checkin staff was very rude and had pathetic attitude

Delayed

Pros: The flight was delayed & we were not informed over announcement or SMS. We were kept waiting standing in Que for 45 minutes assuring every 5 min that we will board. I am a senior citizen & diabetic. My medicine & insulin routine was upset. If I would have known earlier of the delay I would had my meal & insulin in Airport.

Cons: The crew, Cleanliness

Very delayed but flight ok

Pros: Clean comfy seats Attentive and polite staff

Cons: Very delayed. Refreshments were offered after we had already bought them ourselves!

Flight delayed by 4 hours! No more travel by indigo.

Cons: Promises free meal was not provided in lounge- reason cited no mail communication received from indigo

Cons: Flight delayed and no info

Horrible

Pros: Worst service

Cons: Bad. I had paid for seats in row 1 and they allocated seats in row 29 and no explanation given

Cons: Lost my luggage due to mistake at check in desk

Cons: Luggage lost. No apologies, no compensation

Cons: Check in was terrible. They had so much trouble with international credit card!!! Almost made me miss my flight.

Cons: Announcements should be in local language primarily. Crew was not friendly. No smiles on any of the crew members.

Seats allocation with children

Pros: Flight Stewart’s Response

Cons: Ground staff highly untrained & indifferent

Terrible aeats

Cons: Very uncomfortable seats. Small and hard

Cons: Boarding process can be improved. Clarity of announcements from crew needed as well

Pros: the airline manage the well UPTU issuing boarding pass.

Cons: Airline doesn't provide inflight meals moreover they do not accept Indian currency, the currency half the country from which they are operating. They were accepting credit card to be charged in US dollar or cash in Qatar Riyal for the food amount. I offered to pay through credit card but two cards has failed while third was accepted. There were many passengers who were not carrying case in Qatar Riyal and their cards work not successfully swipe,therefore they remained hungry. This is in human and no airline on international route is allowed to do so

Cons: Seats do not recline at all. Worst seats I’ve had in an airline.

Good for the price

Pros: The crew and the boarding was sufficient.

Cons: Seats were not comfortable, the snacks were marginal.

E Ticket with fake credit card picture a very bad idea.

Cons: When you people send a copy of the E Ticket you place a picture of a fake credit card at the bottom of the page. There were three of us travelling independantly through India and each time we presented the appropiate copy of the E -Ticket they wanted to see the credit card pictured on the ticket. Of course this was impossible because you guys made it up for some unknown reason. If you ever want us to use your service in future you're going to have to stop doing this practice.

Cons: delay

Expensive food choices and limited selection

Pros: I flew from Kolkata to Bangkok on 14D. The service was on time.

Cons: LImited selection on their menu, and what they have were very overpriced, even more expensive than on European low-cost carriers

Cons: We are foreign students and when we purchased our ticket we were not given the option to buy a student price ticket in Kayak or at the indigo counter at the new delhi airport. We were charged 3000rps each for overweight luggage and the staff at the check in counter in Jaipur were really rude about it. After having paid an extra 3000 rps which was almost like buying another flight ticket to new Delhi for just a 35 min flight, our flight was 1 hour delayed!! Definitely we will NEVER fly with indigo again!!!

Pros: The people

Cons: The seats, it was too warm. Being herded into busus like cattle.

Cons: Flight was two hours late