Traveller reviews
Overall rating
8.7
Excellent
Based on 3,731 reviews
Boarding
8.9
Comfort
8.5
Crew
9.0
Entertainment
8.7
Food
8.4
Singapore Airlines information
| IATA code | SQ |
|---|---|
| Routes | 150 |
| Top route | Sydney Kingsford Smith to Singapore Changi |
| Airports served | 67 |
| Top airport | Singapore Changi |
Recent reviews
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- Neutral
- Negative
Find reviews that mention:
flight attendants
business class
economy class
hot towels
good food
great service
flight crew
best airline
entertainment options
touch screen
good entertainment
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7.6
Pros: Crew were amazing and great entertainment
Cons: Boarding could be better
review from
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9.3
Pros: Plane was super clean and comfortable. A long flight but we'll cared for by host.
review from
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7.3
Cons: Entertainment and access to Wifi
review from
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10.0
Pros: The service was excellent
review from
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10.0
Pros: The service, foods , sack ,
review from
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9.6
Pros: They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them.
Cons: They are well trained crews so I have no better ideas about improvements
review from
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10.0
Pros: The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people.
Cons: I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work
review from
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10.0
Pros: The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat.
review from
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10.0
Pros: Overall, the staff was amazing, so as the food and cleanliness
Cons: The space between the seats in economic seat
review from
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5.3
Cons: In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue.
review from
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10.0
Pros: Food, service
Cons: The space
review from
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6.3
Pros: The crew was friendly
Cons: In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating.
review from
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10.0
Pros: Flat bed is wide and comfortable. Cabin crew was excellent.
review from
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10.0
Pros: everything, the crew was efficient
Cons: more African entertainment to be added on the Johannesburg route
review from
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7.6
Pros: Super good crew.
review from
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8.8
Pros: Very comfortable; excellent service
Cons: Food
review from
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4.8
Pros: The crew service is good. Not great, but still above average from other flagship carriers.
Cons: The seat (B787-10) is so cramp!!!
review from
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8.0
Pros: I like the crew members
Cons: Entertainment selection and food could be better
review from
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7.0
Pros: The crew members were really nice and accommodating.
Cons: Need more entertainment selections.
review from
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8.3
Pros: Great inflight entertainment
Cons: Have WiFi that is working
review from
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10.0
Pros: Amazing staff and service!
Cons: None!
review from
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10.0
Pros: What can I Say. It's Singapore Airlines
review from
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8.3
Pros: I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!
Cons: I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay.
review from
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6.3
Pros: Nothing special.
Cons: Meal was disappointing. Beef was overcook and hard. Service quality is just okay.
review from
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10.0
Pros: Great seating
Cons: Free internet in long flights
review from
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9.3
Pros: Amazing crew. Seat needs more padding.
Cons: Memory foam seats
review from
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7.0
Cons: Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning.
review from
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9.3
Cons: Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though
review from
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7.6
Pros: The crew professional and friendly
Cons: The food was rather bland and did not live up to my expectations
review from
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5.0
Cons: We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent.
review from
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9.6
Pros: Entertainment system was new and easy to use. Seats in premium economy were quite comfortable.
Cons: A vegetarian / pescatarian option on the menu would have been nice but other than that, all good.
review from
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7.3
Pros: The crew is usually really good.
Cons: The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times
review from
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10.0
Pros: Superior standard
review from
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8.3
Pros: Crew very attentive but not intrusive. Food very good.
Cons: I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair.
review from
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10.0
Pros: I liked the size of the cups for drinks: smaller than usual.
Cons: You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews.
review from
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2.0
Cons: Terrible
review from
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8.3
Pros: Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with.
Cons: The food was not too attractive, better variety of main meals
review from
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10.0
Pros: Wonderful trip, Super nice Crew , perfect meal , great entertainment system
Cons: Can not be topped up
review from
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8.6
Pros: Serve customers with a smile
Cons: Better tasting meal packages served at economy cabin
review from
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7.3
Pros: When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat.
Cons: Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu.
review from
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10.0
Pros: Crew , amenities and food
Cons: None
review from
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10.0
Pros: Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah.
Cons: I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached .
review from
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8.0
Cons: Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow
review from
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7.0
Cons: Raise the cabin temperature
review from
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8.0
Cons: Food
review from
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5.6
Pros: Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual
Cons: Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask.
review from
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10.0
Cons: On time would be better.
review from
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10.0
Cons: 20 min late but acceptable for a 15 hr flight
review from
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10.0
Pros: Crew was amazing
review from
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8.0
Pros: They were very generous with food and drinks. It was a pleasant flight.
Cons: Our seats were uncomfortable. We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight
review from
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10.0
Pros: The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great.
review from
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10.0
Pros: Amazing crew, great seating area and tasty menu.
review from
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8.0
Cons: This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me.
review from
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8.0
Pros: Very cramped seats
review from
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10.0
Pros: The staff was amazing
review from
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2.0
Pros: The help desk employees who helped me rebook my flight.
Cons: After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!
review from
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8.0
Pros: Flight time shorter than scheduled. Food good. Crew great.
Cons: Somewhat limited recent release movies compared to Emirates.
review from
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10.0
Pros: I always like Singapore Airlines. They should continue to be the best.
Cons: Some flexibility to select food choices even if we book the flight in short notice.
review from
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10.0
Pros: Amazing crew. On-stop flight. All premium economy for reasonable price.
Cons: Silk air
review from
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10.0
Pros: Newer Aircraft and very convenient
Cons: I dont see any thing to improve
review from
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9.3
Pros: Plane was super clean and comfortable. A long flight but we'll cared for by host.
review from
-
10.0
Pros: The service was excellent
review from
-
10.0
Pros: The service, foods , sack ,
review from
-
9.6
Pros: They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them.
Cons: They are well trained crews so I have no better ideas about improvements
review from
-
10.0
Pros: The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people.
Cons: I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work
review from
-
10.0
Pros: The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat.
review from
-
10.0
Pros: Overall, the staff was amazing, so as the food and cleanliness
Cons: The space between the seats in economic seat
review from
-
10.0
Pros: Food, service
Cons: The space
review from
-
10.0
Pros: Flat bed is wide and comfortable. Cabin crew was excellent.
review from
-
10.0
Pros: everything, the crew was efficient
Cons: more African entertainment to be added on the Johannesburg route
review from
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8.8
Pros: Very comfortable; excellent service
Cons: Food
review from
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10.0
Pros: Amazing staff and service!
Cons: None!
review from
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10.0
Pros: What can I Say. It's Singapore Airlines
review from
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10.0
Pros: Great seating
Cons: Free internet in long flights
review from
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9.3
Pros: Amazing crew. Seat needs more padding.
Cons: Memory foam seats
review from
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9.3
Cons: Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though
review from
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9.6
Pros: Entertainment system was new and easy to use. Seats in premium economy were quite comfortable.
Cons: A vegetarian / pescatarian option on the menu would have been nice but other than that, all good.
review from
-
10.0
Pros: Superior standard
review from
-
10.0
Pros: I liked the size of the cups for drinks: smaller than usual.
Cons: You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews.
review from
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10.0
Pros: Wonderful trip, Super nice Crew , perfect meal , great entertainment system
Cons: Can not be topped up
review from
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8.6
Pros: Serve customers with a smile
Cons: Better tasting meal packages served at economy cabin
review from
-
10.0
Pros: Crew , amenities and food
Cons: None
review from
-
10.0
Pros: Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah.
Cons: I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached .
review from
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10.0
Cons: On time would be better.
review from
-
10.0
Cons: 20 min late but acceptable for a 15 hr flight
review from
-
10.0
Pros: Crew was amazing
review from
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10.0
Pros: The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great.
review from
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10.0
Pros: Amazing crew, great seating area and tasty menu.
review from
-
10.0
Pros: The staff was amazing
review from
-
10.0
Pros: I always like Singapore Airlines. They should continue to be the best.
Cons: Some flexibility to select food choices even if we book the flight in short notice.
review from
-
10.0
Pros: Amazing crew. On-stop flight. All premium economy for reasonable price.
Cons: Silk air
review from
-
10.0
Pros: Newer Aircraft and very convenient
Cons: I dont see any thing to improve
review from
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7.6
Pros: Crew were amazing and great entertainment
Cons: Boarding could be better
review from
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7.3
Cons: Entertainment and access to Wifi
review from
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7.6
Pros: Super good crew.
review from
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8.0
Pros: I like the crew members
Cons: Entertainment selection and food could be better
review from
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7.0
Pros: The crew members were really nice and accommodating.
Cons: Need more entertainment selections.
review from
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8.3
Pros: Great inflight entertainment
Cons: Have WiFi that is working
review from
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8.3
Pros: I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!
Cons: I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay.
review from
-
7.0
Cons: Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning.
review from
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7.6
Pros: The crew professional and friendly
Cons: The food was rather bland and did not live up to my expectations
review from
-
7.3
Pros: The crew is usually really good.
Cons: The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times
review from
-
8.3
Pros: Crew very attentive but not intrusive. Food very good.
Cons: I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair.
review from
-
8.3
Pros: Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with.
Cons: The food was not too attractive, better variety of main meals
review from
-
7.3
Pros: When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat.
Cons: Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu.
review from
-
8.0
Cons: Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow
review from
-
7.0
Cons: Raise the cabin temperature
review from
-
8.0
Cons: Food
review from
-
8.0
Pros: They were very generous with food and drinks. It was a pleasant flight.
Cons: Our seats were uncomfortable. We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight
review from
-
8.0
Cons: This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me.
review from
-
8.0
Pros: Very cramped seats
review from
-
8.0
Pros: Flight time shorter than scheduled. Food good. Crew great.
Cons: Somewhat limited recent release movies compared to Emirates.
review from
-
5.3
Cons: In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue.
review from
-
6.3
Pros: The crew was friendly
Cons: In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating.
review from
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4.8
Pros: The crew service is good. Not great, but still above average from other flagship carriers.
Cons: The seat (B787-10) is so cramp!!!
review from
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6.3
Pros: Nothing special.
Cons: Meal was disappointing. Beef was overcook and hard. Service quality is just okay.
review from
-
5.0
Cons: We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent.
review from
-
2.0
Cons: Terrible
review from
-
5.6
Pros: Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual
Cons: Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask.
review from
-
2.0
Pros: The help desk employees who helped me rebook my flight.
Cons: After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!
review from
Flight status
Singapore Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
176
Singapore
SIN
Hanoi
HAN
479
Cape Town
CPT
Johannesburg
JNB
479
Johannesburg
JNB
Singapore
SIN
964
Singapore
SIN
Jakarta
CGK
998
Singapore
SIN
Yangon
RGN
931
Surabaya
SUB
Singapore
SIN
949
Denpasar
DPS
Singapore
SIN
107
Kuala Lumpur
KUL
Singapore
SIN
106
Singapore
SIN
Kuala Lumpur
KUL
616
Singapore
SIN
Busan
PUS
615
Busan
PUS
Singapore
SIN
181
Bandar Seri Begawan
BWN
Singapore
SIN
182
Singapore
SIN
Bandar Seri Begawan
BWN
237
Singapore
SIN
Melbourne
MEL
469
Colombo
CMB
Singapore
SIN
323
Amsterdam
AMS
Singapore
SIN
983
Bangkok
BKK
Singapore
SIN
503
Bengaluru
BLR
Singapore
SIN
266
Brisbane
BNE
Singapore
SIN
423
Mumbai
BOM
Singapore
SIN
851
Guangzhou
CAN
Singapore
SIN
335
Paris
CDG
Singapore
SIN
965
Jakarta
CGK
Singapore
SIN
403
New Delhi
DEL
Singapore
SIN
495
Dubai
DXB
Singapore
SIN
655
Fukuoka
FUK
Singapore
SIN
635
Tokyo
HND
Singapore
SIN
607
Seoul
ICN
Singapore
SIN
619
Osaka
KIX
Singapore
SIN
317
London
LHR
Singapore
SIN
529
Chennai
MAA
Singapore
SIN
238
Melbourne
MEL
Singapore
SIN
451
Malé
MLE
Singapore
SIN
917
Manila
MNL
Singapore
SIN
671
Nagoya
NGO
Singapore
SIN
801
Beijing
PEK
Singapore
SIN
216
Perth
PER
Singapore
SIN
833
Shanghai
PVG
Singapore
SIN
997
Yangon
RGN
Singapore
SIN
970
Singapore
SIN
Bangkok
BKK
502
Singapore
SIN
Bengaluru
BLR
245
Singapore
SIN
Brisbane
BNE
424
Singapore
SIN
Mumbai
BOM
850
Singapore
SIN
Guangzhou
CAN
336
Singapore
SIN
Paris
CDG
468
Singapore
SIN
Colombo
CMB
402
Singapore
SIN
New Delhi
DEL
942
Singapore
SIN
Denpasar
DPS
494
Singapore
SIN
Dubai
DXB
656
Singapore
SIN
Fukuoka
FUK
636
Singapore
SIN
Tokyo
HND
608
Singapore
SIN
Seoul
ICN
618
Singapore
SIN
Osaka
KIX
528
Singapore
SIN
Chennai
MAA
452
Singapore
SIN
Malé
MLE
910
Singapore
SIN
Manila
MNL
328
Singapore
SIN
Munich
MUC
672
Singapore
SIN
Nagoya
NGO
806
Singapore
SIN
Beijing
PEK
213
Singapore
SIN
Perth
PER
826
Singapore
SIN
Shanghai
PVG
186
Singapore
SIN
Ho Chi Minh City
SGN
930
Singapore
SIN
Surabaya
SUB
241
Singapore
SIN
Sydney
SYD
878
Singapore
SIN
Taipei
TPE
346
Singapore
SIN
Zurich
ZRH
242
Sydney
SYD
Singapore
SIN
877
Taipei
TPE
Singapore
SIN
345
Zurich
ZRH
Singapore
SIN
278
Adelaide
ADL
Singapore
SIN
175
Hanoi
HAN
Singapore
SIN
185
Ho Chi Minh City
SGN
Singapore
SIN
282
Auckland
AKL
Singapore
SIN
308
Singapore
SIN
London
LHR
288
Canberra
CBR
Singapore
SIN
281
Singapore
SIN
Auckland
AKL
324
Singapore
SIN
Amsterdam
AMS
288
Sydney
SYD
Canberra
CBR
279
Singapore
SIN
Adelaide
ADL
1
Hong Kong
HKG
Singapore
SIN
478
Johannesburg
JNB
Cape Town
CPT
327
Munich
MUC
Singapore
SIN
478
Singapore
SIN
Johannesburg
JNB
25
Frankfurt am Main
FRA
Singapore
SIN
11
Tokyo
NRT
Singapore
SIN
26
Frankfurt am Main
FRA
New York
JFK
2
Hong Kong
HKG
San Francisco
SFO
25
New York
JFK
Frankfurt am Main
FRA
11
Los Angeles
LAX
Tokyo
NRT
12
Tokyo
NRT
Los Angeles
LAX
1
San Francisco
SFO
Hong Kong
HKG
31
San Francisco
SFO
Singapore
SIN
2
Singapore
SIN
Hong Kong
HKG
12
Singapore
SIN
Tokyo
NRT
32
Singapore
SIN
San Francisco
SFO
26
Singapore
SIN
Frankfurt am Main
FRA
531
Ahmedabad
AMD
Singapore
SIN
530
Singapore
SIN
Ahmedabad
AMD
361
Stockholm
ARN
Moscow
DME
362
Moscow
DME
Stockholm
ARN
361
Moscow
DME
Singapore
SIN
362
Singapore
SIN
Moscow
DME
51
Manchester
MAN
Singapore
SIN
51
Houston
IAH
Manchester
MAN
52
Manchester
MAN
Houston
IAH
52
Singapore
SIN
Manchester
MAN
993
Phuket City
HKT
Singapore
SIN
992
Singapore
SIN
Phuket City
HKT
355
Milan
MXP
Singapore
SIN
337
Düsseldorf
DUS
Singapore
SIN
356
Singapore
SIN
Milan
MXP
338
Singapore
SIN
Düsseldorf
DUS
27
Seattle
SEA
Singapore
SIN
28
Singapore
SIN
Seattle
SEA
365
Rome
FCO
Singapore
SIN
366
Singapore
SIN
Rome
FCO
377
Barcelona
BCN
Milan
MXP
378
Milan
MXP
Barcelona
BCN
387
Barcelona
BCN
Singapore
SIN
388
Singapore
SIN
Barcelona
BCN
351
Copenhagen
CPH
Singapore
SIN
352
Singapore
SIN
Copenhagen
CPH
449
Dhaka
DAC
Singapore
SIN
448
Singapore
SIN
Dhaka
DAC
247
Melbourne
MEL
Wellington
WLG
298
Christchurch
CHC
Singapore
SIN
297
Singapore
SIN
Christchurch
CHC
21
New York
EWR
Singapore
SIN
37
Los Angeles
LAX
Singapore
SIN
22
Singapore
SIN
New York
EWR
38
Singapore
SIN
Los Angeles
LAX
391
Istanbul
IST
Singapore
SIN
392
Singapore
SIN
Istanbul
IST
517
Kolkata
CCU
Singapore
SIN
516
Singapore
SIN
Kolkata
CCU
248
Wellington
WLG
Melbourne
MEL
Top flight routes
Top airports served by Singapore Airlines
- Singapore Changi Airport (SIN)
- Jakarta Soekarno-Hatta Intl Airport (CGK)
- Hong Kong Intl Airport (HKG)
- Melbourne Airport (MEL)
- Sydney Kingsford Smith Airport (SYD)
- Bangkok Suvarnabhumi Airport (BKK)
- London Heathrow Airport (LHR)
- Shanghai Pu Dong Airport (PVG)
- Frankfurt am Main Airport (FRA)
- Tokyo Haneda Airport (HND)
- Tokyo Narita Airport (NRT)
- Manila Ninoy Aquino Intl Airport (MNL)
- Perth Airport (PER)
- Brisbane Airport (BNE)
- Denpasar Bali Ngurah Rai Airport (DPS)
Singapore Airlines contact information
- SQ IATA code
- +91 124 4310999 Call
- singaporeair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
