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Everything was good

This flight was decent apart from food. Everything worked, seats were comfortable, good selection of movies and shows to watch. But I will still never fly Kuwait again!

Food was stale.

Excellent carrier, modern planes and good food on board Also on european flight a proper meal and inflight entertainment

I had a connection from Istanbul to Frankfurt with Lufthansa . I was disappointed that TK airlines did not allow me to check the luggage through to Frankfurt because the flight was on a different ticket . As an Elite Plus member , I expect better cooperation among the star alliance member airlines . I had to check out and back again , took almost two hours of waiting in lines . Good that on this occasion I had sufficient time and did not miss the LH flight .

A member of the crew who was a hard worker.

Ordered a fruit platter. all the fruit was unripe and really hard and no taste. my headphones jack in the seat was broken so no sound.They were too busy to really care.entertainment for movies was really poor.The worst I have ever seen and I have traveled a lot over the years.And on different airlines.Air India had a better selection and still that wasn't great but at least watchable. To begin with jet airways international flights was much better.When I fly them Domestic in India they are great.International flights have really become something I am now thinking to avoid. Basically they need a upgrade.

Flight on time crew helpful

Food poor drinks seemed to be rationed

friendly personnel

boarding procedure

My seat..... No row in front of it. Crew were excellent. Friendly and professional Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk

Choice of films. I've seen a lot of them and the rest were awful Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example. Hot food boring, tasteless

Nothing about this flight. Will avoid Air India in the future!

Dirty and tired looking aircraft; unruly and downright rude passengers; cabin crew were unable to take control of the chaotic boarding; God knows how will they control the situation in the event of an emergency. This was my first and probably last time with Air India. I have always travelled Jet Airways on domestic routes in India and they are far superior.

Flight was on time. Boarding was not managed well by Ahmedabad Airport. Two toilets had faults. Faulty tap and toilet seat. Lacking choice in in-flight entertainment despite high quality system. Air India should offer free water at the seat every 2 hours instead it's a help yourself service which is less good. No wi-fi services.

Not friendly stuarders..

They had a snack even on such a short redeye flight!

No vegetarian snack option though.

Service Always late People are rude

The video did not work and there was no empathy from attendants.

Friendly and efficient

Bus boarding

Wow! An excellent airline! Superb service, great movies options and goid food!

flight was over 30 minutes late which is unacceptable for a 1:55 flight!!!!

90 minute delay on a 110 minute flight!

I was upgraded to Business class and had an awesome experience!!!

I found the crowded squashed seating very uncomfortable, , the 380 from Dubai to UK was wonderful, the relaxed atmosphere was great, more leg room, and the staff were extremely pleasant, not sure I want to fly in a 777 again terribly claustrophobic .

Prompt service

Tea was excellent on Chennai London flight but not that good between London and Chicago

I liked everything about the flight, very comfortable seats (Club World), great staff who were very thoughtful and helpful with our situation (disabled person). The check-in personnel at Chennai were very considerate and helpful, much appreciated. The wheelchair arrangements at Chennai were excellent. The food on the flight was very good and accommodated our dietary restrictions. Entertainment choices (movies) were quite good, too, and managed to get some pretty good sleep as well. The lavatories had green/red light system for availability, visible from our seats, which was very helpful. The lavs were quite well maintained and clean. The flight was on time. and it arrived safely, which is the main thing.

The transition from the flight to the terminal at LHR was not optimal, though the staff were trying their best. The "jetty" ramp way for normal deplaning was broken, they said, so they brought a set of steep aluminum steps instead. Navigating these steep steps was not possible for some passengers (difficulty walking and with steps), so finally they called a mechanical lift device (like a fork lift) to help those passengers, many in wheelchairs, who couldn't manage the steps. We had to wait for at least 30-40 minutes on the plane for the lift to arrive and stand outside on its platform up in the air, waiting to be ready to descend to ground level. This was pretty uncomfortable and it made our connection time very short. To compound matters, once on the ground, there was a wheelchair available for only one of us, though 2 had been requested, but as on other flights through LHR, there was unfortunately not enough staff to push it through Term. 5 to the connecting flight. So, I had to do that myself, along with managing my own luggage, which was a bit challenging, as I was tired by then. Our flight connection time, already much shortened by the deplaning situation, was evaporating steadily. Fortunately, there was an excellent staff member from Heathrow, who had been assigned to push someone else's wheelchair, who guided our group of wheelchairs, complete with hand luggage and children, though the maze of Term. 5, through very busy security and finally to our gate. We would have gotten lost and even if not, would almost surely have missed the flight without this guide facilitating this trek. We made the connecting flight with barely 5 minutes to spare.

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

nothing

for 4 hours flight the crew decided to give breakfast at the first hour instead of the last. everybody was asleep and in fact no body had breakfast. the boarding was late the aircraft was missing and cause additional delay... TERRIBLE

everything from the boarding and check-in process to in flight comfort.

Flight was delayed over 2 hours. They don't announce anything on the speaker to keep you informed so we almost missed the flight altogether The vouchers they gave us for our wait weren't offered until just before boarding so we spent cash and never used the vouchers.

Flight arrived on time. f

Food was for pay and no entertainment.

beverages were good crew service was very good

volume level on entertainment device

The crew. The pilot.

Passengers taking their seat back, right into my face The toilet wasn't clean . And a hour and a half delay !! Food was tiny and not tasty , too much sugar for just rice and beef. They must lower the sugar in 100%

Newer Airplane, Nice crew members

food

My parents and in-laws travel in 17th from Ahmedabad to NYC. The service was terrible, especially at kuwait no wheel chair was provided they had to stand up walk at the last boarding announcement. Moreover, people from kuwait were preferential treatment in boarding and in flight service. The staff was terrible and didn't care about my parents, multiple request of food, sandwiches or drinks were neglected.

My parents and in-laws travel on 17th April 2016 from Ahmedabad to NYC. The service was terrible, especially at kuwait no wheel chair was provided, they had to stand up and walk at the last boarding announcement. Moreover, people from kuwait were given preferential treatment in boarding and in-flight service. The staff was terrible and didn't care about my parents, their multiple request of food, sandwiches or drinks were neglected. I will not fly kuwait and will recommend paying extra bucks to go in Qatar to all my families in states.

New plane and all the amenities (tv) worked.

My parents are 70+ and they not provide wheel chair at kuwait airport.

Friendly staff good service.

The grill chicken served for dinner was cold.

فى رحلة الذهاب فقدنا شنطة وكان الفطور جدا ضعيف لأ يلق بطيران وصلنا مطار اسطنبول تعامل سيئ جدا من الموظفين. هناك مشكلة في الدولة صحيح لاكن تعامل جدا سيء

Even for a 50 minute flight, drinks and sandwich was provided

Even for this short flight, drinks and sandwich was provided staff were efficient and friendly