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Pros: Everything

Cons: Time management

Pros: Landing was very smooth. I got window seat as requested.

Cons: My bags were mistagged and almost sent to Lagos instead of Nairobi. The agent noticed the error after the second bag was tagged. He went to search for my first bag that already went down the ramp. Although I gave him the exact description of the bag (purple hard case), he retagged the wrong one (red soft case). Good thing he took a photo. Third try was the charm but shouldn't have happened in the first place. Agents need to be more diligent with where they are sending bags and to double- and triple-check before he luggage is sent down the ramps.

Pros: Crew members are extremely polite and friendly. Flight was delayed leaving Kigali captain spoke to each passenger and apologise - great professionalism.

Cons: Entertainment was limited.

Pros: New airline. Left 20 mins early.

Cons: Nothing.

Pros: Friendly and helpful flight crew Good food Free movies to warch

Pros: Nothing

Cons: Boarding, crew, seating, bus gate

Pros: Excellent experience overall.

Pros: Food about average.

Cons: First plane was late boarding and flying. No time made up, so second flight was also late. We lost our hotel reservation because they heard flight was late.

Cons: No separate boarding line for business class passengers; Staff was clueless in muscat airport and theee was no priority boarding for business class passengers

Pros: Evrything about it i loved

Cons: No comment

Pros: Cheap airfares, direct flights

Cons: Flight crew did not clear cabin at takeoff and landing. Tables left down, seats reclined. Did not enforce standards resulting in restricted egress in case of emergency. Allowed passengers to get up, collect thier bags from overhead compartments immediately after landing and during taxi. Clogged asiles. Poor air con during flight. Extremely cramped seating. Low budget and lax attitude. Consistently late flights On a positive note, direct nonstop flights to major destinations at good rates. You get what you pay for though.

Pros: New Muscat terminal is lovely. service very attentive and food v. Nice.

Pros: Crew very polite

Cons: In B222, Headphones didn't fit well in the audio plugs on the sides of the seats thus making very poor quality sounds while listening to music or videos. That wasn't an issue in B149. Just to let you be aware. Thanks.

Pros: Super great crew and super great seats

Cons: Nothing! It was great!

Pros: The crew was great, as always. Unfortunately, my seat mate was very overweight, pushing into my space. No fault of BA except that bigger seats would help the "growing" population of travelers.

Cons: Bigger seats for bigger travelers. Especially on long flights. Those of us that are less full figured would be more comfortable. Go back to the system that includes one checked bag and one carry on as included in the advertised price. I know that airlines need to be more competitive, but the ala carte for luggage is not acceptable. Instead, offer an opportunity for customers t donate to offset the carbon impact. Thanks

Pros: Service and drinks

Pros: nothing

Cons: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight

Pros: The crew were professional and courteous

Cons: Nothing, as it’s a short flight!

Pros: Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice.

Pros: On time

Cons: Free bags under Corbin

Pros: Nothing

Cons: Everything starting from the check in to on board restrooms

Pros: We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!

Cons: Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough

Cons: They know better than me

Pros: Seats weren’t comfortable

Cons: Seats

Pros: I went to get my ticket at the airport unfortunately they said your ticket has been cancelled But i have no information about that Please contact me on +966502263227

Cons: Please contact me on my phone number +966502263227

Cons: Departure on time

Pros: Please contact me on +966502263227

Pros: Good legroom! And nice planes

Cons: The boarding at JFK was a disaster. No organization and no instructions from the crew. Felt like a free for all.

Pros: The seats in business class were great!

Cons: Once I arrived in Kuwait, there were no instructions by the crew on where to go to catch the connecting flight. I got lucky by asking somebody 2 hours later, and then they informed me I needed to take a bus to another Terminal, which was never explained by anybody.

Pros: I love having a legrest! Food was good, staff pleasant!

Cons: A little hard to hear the movie, music playing on the plane competed with the movie audio.

Pros: The crew were really nice and kind and the comfort with the seat was also very good but if your aisle is not window it's really not easy for sleep

Cons: The entertainment with movies and shows were outdated except a few. If only they had more options it would've been a great experience

Pros: Seats were comfortable and staff were helpful when approached.

Cons: Crew should have been proactive in determining passengers' needs, etc. Film choices were poor-- lots of violence, few family-orientated options.

Pros: 787 no one cannot love it

Cons: Maybe bigger seats with better privacy

Pros: The seat were comfortable.

Cons: Crew was cold and and very matter of fact. The food was very so-so. The food items have to be purchased other the food trays served unlike Turkish Airlines and Kuwaiti Airlines.

Pros: Luxury and spacious toilets

Cons: Amount of food was not enough from Hong Kong to Abu Dhabi.

Pros: Great service and good food, comfortable seats that reclines to a bed (not quite fully flat). Polite and attentive crew.

Pros: Good service

Cons: No individual entertainment system

Pros: Hot towel, candy, nice flight attendants.

Pros: The flight was on time, the plane was new, the crew was polite.

Cons: Nothing really.

Pros: more decent food

Cons: seats are not comfortable considering the length of the flight

Pros: The flight was boarded and departed on time as always

Cons: The plane is really not clean as it should be from within, meal is only a sandwich

Pros: Boarding & departure were fast when the plane came

Cons: Flight delay for almost 3 hours

Pros: Nothings to like

Cons: They have to change the airline management.

Pros: Professional and on time. 2 best things about Indigo

Pros: Efficient check-in and boarding.

Cons: Wanted something from onboard catalog. I asked Air hostess for it and she didn't bother to bring me the item.

Cons: cost of the seats can be reduced or it can be free

Pros: Promptness and efficient management of time. Nice staff!

Cons: The food is too ready-made and processed. They incorrectly market it as fresh. They need to have better and genuine food

Pros: Crew was awesome

Cons: Food quality need to improved

Pros: Crew was amazing

Cons: At CKG, mobile boarding passes for international are not accepted by the security screening authority, which says only boarding passes printed at the counter are acceptable. The QR counter opens approximately 3.5~4 hours ahead of the departure of the airlines only flight from CKG.

Pros: My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight

Pros: The easy procedure of website check in

Cons: The tickets price

Cons: You should flag that the luggage is not included in price when selling tickets.

Pros: Loved the food in the business class and the crew was awesome.

Cons: Boarding was chaos, overcrowded. They at least should give priority for business class ticket holders, and have some form of boarding criterial

Pros: as normal the crew were great!

Pros: Friendly service.

Cons: Boarding process could improve

Pros: Crew was great. Lots of leg room

Cons: Many screens weren't working properly

Pros: Boarding and landing

Cons: Food should be made With less spice more blend.

Cons: Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps.