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There was a lack of air and no possibility for individual airing your seat, during our flight we had to stand in the back because we were almost passing out of overheating 30 Celsius plus heat in our row. We asked for a cooler temperature and only the last 20 minutes it started cooling but then to ice cold. My audio was not working properly, at max it was still unclear. We have had better flight experiences.

Arrived ahead of time Crue

Sales on board

1. Cheaper fare compare to other flights

1. Food is tasteless 2. Headphone plug- in not working. Requires maintenance and happened during flight going to Paris as well. 3. The middle upper baggage area rattles during touch down. Requires maintenance

Even though it is a short a fligh, the snacks provided is good.

no comment

Excellent Service

As Platinum Member of QR Privilege Club I booked on the Qatar Airways website a Qatar Airways flight and got confirmed a Qatar Airways flight number. What else than as cheating the customer, the refusing of an upgrade with the excuse that this flight is an Cathay Pacific flight, can be understood. Very much disappointing.

food is good, and boarding might also be ok. that is it :/

services in board the plane was very bad. This includes: (seats, bad smell and not function bathroom, crew service is bad when flight is off the ground, broken sealing). in general the airplane is very old as usual.

- USB charger - new movies - hot food

- the usb charger is broken - the announce that stop the movie

Service is not good

The food served was nice.

The KLM staff that were assigned to this flight were incompetent. After telling them I was flying with Etihad and I had a 30kg limit the told me to unpack my bag to reduce them to 23kg. I did this 3 times, and then at final weighing they figured out I was right and that I could board with 30kg. Morons!

The food was not good

The efficiency and helpfulness of the staff who got us on the next available flight after the one we missed due to the long wait at customs.

Old plane, odd food & disappointing airport conditions at both Abu Dhabi & Pune

Postponed by 7,1/2 hours jeopardising the entire night.

Nothing about this flight. Will avoid Air India in the future!

Dirty and tired looking aircraft; unruly and downright rude passengers; cabin crew were unable to take control of the chaotic boarding; God knows how will they control the situation in the event of an emergency. This was my first and probably last time with Air India. I have always travelled Jet Airways on domestic routes in India and they are far superior.

Dreamliner comfort.

Air India did not inform us that check in was at the international counters. Luggage took about 35 minutes in Delhi.

The cabin service was great ! Great meals in economy, nice package of socks, earplugs etc, friendly staff !

To my surprise the airport procedure was bad in SFO as well. Not that bad as in Istanbul, but still they've managed to create a 20 mins delay and create a discrepancy between what was announced and what was on the screens during boarding.

I missed my flight and no-one was competent enough to help me. The reason I missed my flight was too short connection time but also ignorant staff who did hear my requests to use fast track. I will never fly Turkish Airlines again.

Bag lost in Bahrain

Plenty of room, courteous staff, good food, new in flight entertainment system.

Brand new aircraft. Usual high standard of BA crew

No closets in economy and premium cabin to hang the jackets. IFE kept on freezing as soon as you switched to the map mode.

Brand new aircraft. Usual high standard of BA crew

No closets in economy and premium cabin to hang the jackets. IFE kept on freezing as soon as you switched to the map mode.

1. Limited waiting areas before boarding 2. Shuttles to airport from plane can be bothersome

1. Cheaper fare compare to other flights

1. Food is tasteless 2. Headphone plug- in not working. Requires maintenance and happened during flight going to Paris as well. 3. The middle upper baggage area rattles during touch down. Requires maintenance

The meal time was a bit odd and there was no snacks served in between midnight full meal & breakfast which lasted for about 8hours

Nothing

I booked this trip thinking it was with a European carrier - I had specifically wanted to avoid an American carrier. I was unable to confirm my flight online and had to ring because at NO POINT was I sent info that it was AA and not Finnair. I was charge almost $60 for this service because I did not have the right references sent with my confirmation email. T he seats were cramped and uncomfortable, I was unable to pick my seat on any flight and despite my request could not change it. Boarding at Chicago was a farce, none of the ground crew seemed to be in charge and we barely started boarding with 20 mins to takeoff. Needless to say the flight left late and we had to wait to take off, and of course had to wait to land in London.

Staff was accommodating and friendly.

Aircraft condition, smelly.

Delay weather, not their fault

Even though it is a short a fligh, the snacks provided is good.

no comment

1. Limited waiting areas before boarding 2. Shuttles to airport from plane can be bothersome

We waited quite a while to check in our luggage at the Birmingham airport. Staff showed up at the counter only 2 hrs before the flight.

the staff's courtesy and efficiency.

The food was pretty awful. My main complaint is the four and a half hour wait at Customs in Atlanta. 4 officials aren't enough to service around a thousand passengers. That meant we missed our connection. While I know it's not the airline's responsibility, it is part of the experience and meant we were exhausted.

Boarding, Staff all great; comfortable, full meal and good entertainment;

Film selection wasn't as extensive as on way out. Crew not around as much as on way out.

friendly crew flight on time

really bad smell! stank of vomit entire journey!

The staff and everyone was very nice and organized

Nothing

ground staff respectful of people with special needs and the elderly

overall disinterested and unenthusiastic cabin crew

Friendly and courteous staff. Very helpful

Nothing

We spent 55 minutes on the ground taxiing the length and breadth of Istanbul airport waiting for a disembarkation slot. The bus back the terminal took 20 minutes. The immigration queue to 90.

The food is first class

Somehow the seats (business) are not quite horizontal and they remain very lumpy.