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Cons: Flight was delayed and the airline lost my bag

Cons: You should reconsider your alcohol policy for comfort class traveler,and offer a variety of drinks except beer and basic wine. Moreover ,its not "reasonable" to serve wine in cartoon cups. You should improve your WIFI service,when it is offer.

Pros: Premium Economy has good seats. Staff OK.

Cons: The connection system at SVO Terminal D, International to International, is horrible, and dangerous. If any panic would have started during the 1 hour 15 the 1000 and more of us were squeezed in a small transit room, hoping to get to the two tiny security belts, people would have died. Shame on them

Cons: They list checked our stroller in at the gate but didn’t give it back at our layover in Moscow 6 hour carrying a baby. And when we went to their desk immediately after getting off our plane from Sofia to Moscow they wouldn’t even call the plane to see if it was there.

Pros: Friendly service.

Cons: Boarding process could improve

Pros: Friendly crew and great food

Cons: Delay to take off

Pros: Crew was that much friendly.

Cons: Not mine type food (just a suggestion please to have sri lankan varities)

Pros: Also perfect

Pros: Convenient!

Pros: It was quite pleasant to fly with HY to Bangkok. The service was excellent.

Cons: Due to extra security it took longer to get into boarding area.

Pros: Food was good

Cons: Very hot.

Pros: Caring about passengers

Cons: Nothing

Pros: Got 3 seats so I could sleep

Cons: everything ok

Pros: Very good value for money.

Cons: If you sit near the back, the choice of main dishes may be limited as they may run out. Not sure how this can be addressed well. But the food was quite good.

Pros: Quick boarding and disembarking. Polite crew members.

Cons: One bathroom was out of order so there were often long waiting times. Nor were the bathroom engagement lights working so it appeared to be vacant when it was occupied. Food and announcements were too frequent for a late night flight - only 2 hours to sleep on a 6 hour overnight flight.

Pros: Nithing

Cons: In Oman airs home airport there was no service desk. When the flight was delayed the sent 1 agent do deal with a full glitch’s worth of guests. Even though the delay was over 6 hours they gave no compensation besides lounge access to a lounge that is not fully functional. The next morning (yes the delay was overnight and they didn’t provide a hotel room) they called us all to the gate only to tell us they still were waiting for the plane to be repaired (the night before they’d Told us the flight would be in time as they’d flown another plane in). Again there was only one Oman air agent and just normal airport staff to handle the full flight. People were yelling and there was a lot of anger but no official announcements were ever made and only rumors passed from those who actually had a chance to talk to the on me guy. Finally when i arrived in Bangkok it seemed like they had there act together as there were many agents on the gangway to assist people to find connecting flights. Being so late there was only on flight for me and several others trying to get to Phuket. An agent took us to immigration and told us all he’d meet us in the other side to take us to the check in. HE DIDN’T SHOW UP. We couldn’t go back in the airport to find him or anyone from Oman air and were left to find an airport employee who graciously helped us find the booking office and just make the flight. I fly internationally regularly and this was by far the worst airline experience I’ve ever had or even heard about.

Pros: One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline

Cons: If I knew how to recline my seat earlier. I did try several times

Cons: Inflight was better than I expected. But needs upgrading air crafts.

Pros: I love the food

Pros: Friendly staff

Cons: Security check at gate; No priority

Cons: I didn’t make the flight to Antayla because the airport customs takes too long, kayak needs to let travelers know they need a visa and passport to travel through IST. Also tight connections are impossible.

Pros: Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films

Cons: Foot rest in economy, gluten free meal is poor (except bread).

Cons: The food was a little rough

Pros: The overall was a pleasant flight

Cons: It’s really difficult to figure out how to use the entertainment, specially how you can listen or watch a movie , for my parents that are not English speakers they just couldn’t use it so really boring!!!

Pros: Seats are very comfortable, easy boarding, good crew

Cons: Food - I wish you have healthy options

Pros: Much better than average meals

Cons: more cell phone charging stations at the airport

Cons: Great

Cons: Need to improve wheel chair service at Doha.

Pros: the plane seemed new and clean. The food was okay.

Cons: This one had a better crew but again the flight was delayed for no apparent reason and we had to wait with a 14-month-old for over 5 hours

Pros: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible

Cons: It's okay.

Pros: Crew was nice and helpful. Plane was well taken care of, and food was a pleasent surprise.

Cons: We were delayed over an hour and a half waiting on passengers and baggage

Pros: It was wonderful

Pros: It was awesome

Cons: Very good service

Pros: Flight attendants were very friendly and helpful. Food was plentiful. Tea was hot!

Cons: Movie selection was limited. Could not find post cards at the airport.

Pros: I love the crew. They go out of their way to make you as comfortable as possible, even though, I'm sure, they have other things to worry about.

Cons: New aircrafts please. So I can charge my tablet or mobile and keep myself entertained. And since we are on entertainment, I think it is time for a review of your selection.

Pros: clean plane

Cons: power outlets, better food, more space between seat rows

Pros:

Pros: Crisp boarding

Cons: The legroom is appalling!

Pros: Nothing its was fast and no entertainment in board

Cons: Small seat

Pros: Wonderful crew - flight good

Cons: Business customers going to Jeddah should have special counters and transport Boarding for business class should be with better treatment

Pros: The flight was on time and everyone from the ground crew to cabin crew were making sure to secure an on time performance. Checking in and boarding was swift. The flight was short and sweet. De-boarding was quick and taken back to the terminal in a bus.

Cons: The cabin crew looked sad. Not a single one of them had a smile on their face. There was no welcome when I got on the aircraft, I was not woken up for food and was not asked later if I wanted something to eat.

Pros: Service. Crew - the on board "chef" was particularly attentive.

Cons: IFE very limited. Take a good book - or two. Old A330, but well maintained.

Pros: I am satisfied with my flight to Riga, especially with reservation and booking and smooth flight.

Cons: Lots of noise at the plane.

Pros: Caring about passengers

Cons: Nothing

Pros: Easy flight on time, overall professional team

Cons: No good Entertainment and crew doesn't speak good English.

Pros: It was quite pleasant to fly with HY to Bangkok. The service was excellent.

Cons: Due to extra security it took longer to get into boarding area.

Pros: I love having a legrest! Food was good, staff pleasant!

Cons: A little hard to hear the movie, music playing on the plane competed with the movie audio.

Pros: Everything

Cons: Not really

Pros: The capin crew,, the chairs was comfortable,,

Cons: Nothing

Pros: The connection

Cons: 1-the response towards my damage laggiage which happen During trip. 2- The food was not good. 3- in spite asking a gift for my child staff denied and said this is stopped. At the same time they said if I had booked meal for my child in advance I would have got a child gift . This sounds incorrect. 4- my bag was damaged and I found that only when I reached home after a long trip. Immediately I called Kuwait air ways numbers in india . No answers to my calls , then when finally got some one they gave me another number and kept on calling till some one answerd and simple reply was was Can’t accept your claim . You should have logged the claim at th airport when you arrived not after leaving the airport. I told them that I can on a long flight and I didn’t see that in the airport . My bags were handed by porter and as soon as I saw the bag on arrival home I stared calling. The answer was no you should have made your claim at airport . We can’t take your claim. I tried to explain the face to them but they were not ready to understand.

Pros: very attentive crew

Cons: Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese.

Pros: Like the overall KLM experience

Cons: Food could have had better quality and the stewardess served it all at once versus in the various courses.

Pros: I love the food

Pros: On time and friendly crew

Cons: Boarding needs improvement