|Flights arrive in||London Heathrow|
|Flights depart from||Chennai|
|Flight price||₹ 39,365|
|Airlines||Air India, Emirates, SriLankan, Jet Airways, KLM, Etihad Airways|
Cons: They are even overbooking international flight We were bumped off our flight on day one despite having confirmed seats We arrived at the airport 3 hrs before but were still bumped from our confirmed seats Staff did not provide adequate info about this overbooking procedure and we had no idea about it Other than us there were 30 more passangers who had no info about it also
Pros: On boarding was very quick. I was happy to get a meal on a short flight.
Cons: I do not recall any entertainment. The off boarding was slow.
Pros: 5 hours delay in New Delhi
Cons: Shorten the delay
Pros: same, crew is amazing
Pros: The crew was awesome, seating is never comfortable for a long flight.
Cons: I do not recall any plane departing the dock on time. All Airlines need to work on boarding quicker and leaving on time.
Pros: Cabin crew services
Cons: Food could have better
Pros: Great crew, especially Emma from the US and Amanda from Canada.
Pros: Overall flight was good.
Cons: Flight attendants were helpful but didn’t smile much as I see with other airlines.
Pros: Good value
Pros: Super on time
Pros: Friendly service.
Cons: Boarding process could improve
Pros: Crew was very nice
Cons: Food was with a lot of chilli and very spicy
Pros: Inflight Entertainment and seats.
Pros: Day before departure I booked my seat through jet airways webcheck in & when I enter to the flight the changed my seat & when I spoke to the crew members they said we can’t do anything so my experience was very bad even though seats were so congested I was very uncomfortable through out the whole journey
Cons: The food could have been better. Also, we didn’t receive our bags upon arrival in SFO.
Pros: Quick check in Check in staff at Changi was helpful. Quick boarding
Cons: One of the crew members literally threw the water bottle at me when I asked for it. Lack of courtesy.
Cons: No tv. Crew seemed unorganised. Luggage did not arrive . All my clothes in my bag did not arrive. Are you goingto reimburse for clothes purchases?? My trip is for 4 days and I paid close to $1900 for the ticket and still need to deal with this!!
Pros: On time and friendly crew
Cons: Boarding needs improvement
Cons: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.
Pros: Good food, friendly service
Cons: More trash pickup; only one round of beverage service
Pros: Once aboard the plane, all went well and I experienced excellent service from the cabin attendants.
Cons: The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!
Pros: Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options.
Cons: Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler.
Pros: I had a really good asigned seat
Cons: Still no Harry Potter films
Pros: Good quality overall from Etihad
Cons: Selection of movies/tv was pretty dire and the wifi was awful.
Pros: Helpful staff
Cons: Bigger and more comfortable seats
Pros: Departed on time. Seat was ok.
Cons: Check-in and boarding was too long and confusing. Too much to walk between one place to next. Overkill on security and baggage check. Food was terrible. Second full meal was chopped up to just a salad and main dish...no bread or dessert. Air hostess could be more pleasant. Flight was late 1 hr.
Pros: Same as above
Cons: Same as above
Pros: Timely take off and landing
Cons: Very old plane. Entertainment did not work so I sat for 16 hours on the flight with nothing to watch. Crew not responsive. Dirty. Seats uncomfortable with not enough padding
Pros: Flight timing, booking and boarding staff very helpful, decent service by inflight staff.
Cons: Broken entertainment system
Cons: For my return journey I had to contact the airlines for change of date. It was a nightmare experience. Each time I called, I had to spend minimum of 45/60 minutes on hold while I was repeatedly pushed to new agents. This might be the only airline which would require an international passenger to visit the booking office personally to claim exemptions from date change penalty. ( my mother passed away and I wanted exemption because of bereavement)And to top it, no one knew the location of the booking office...
Pros: On time on both ends, good tea; very calm
Pros: Nothing in particular
Cons: The cabin was freezing. People were wearing jackets, hoodies, scarves and hats but the flight attendants didn't do anything about that. The disastrous Rayanair at least realised how that was making them burn more fuel and now they are letting passengers melt with heat. When will Air India learn this?
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