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Pros: Crew was very nice and did a great job. Comfy seat. Smooth flight!

Pros: The meals were an experience in itself. It felt like I was at a 5 star restaurant.

Cons: The seat cushions in economy class could be softer. My rear end was feeling it after the long 11 hour flight from Chicago to Tokyo.

Pros: The food and legroom

Cons: More movies :)

Cons: Flight attendants

Pros: easy securityand boarding at kl

Cons: food bland

Cons: lost my luggage. after they found it, they took a week to deliver. no response to my claim for compensation

Pros: Wonderful Crew- friendly, professional, helpful.

Cons: Been on time departing.

Pros: Some staff were good others could not be bothered.

Cons: Nicer staff

Pros: Quick boarding, minimum queues.

Cons: Everything. What an absolute joke of an airline. 1) Flight attendant spilt a half a bottle of water on me and didn’t even apologise 2) Same tv shows and movies as 5 months ago. 3) no eye shades 4) entertainment turned off around 20-25 mins before landing and all headseats collected 5) staff

Cons: Very quick through immigration and customs. Then a short cab ride to city.

Pros: Good service

Cons: The airline staff Abu Dhabi were very unhelpful. They have our seats away to other people. Then they lost our bags. Horrible experience. Would never fly them again!

Pros: This crew was better that last flight overall

Cons: Better seating arrangements

Pros: crews are kind and help.

Cons: entertainment system sucks, no internet

Pros: My flight was exhausting zing eventually uncomfortable. The seats weren't clean as it irritated my skin. I didn't eat the food as I couldn't identify it. Passengers were told it was "chicken" but it didn't appear to be chicken. The flight attendants didn't know English so they weren't helpful at all

Cons: Cleanliness of plane. Better food and beverage quality. Bilingual flight attendants.

Cons: None.

Cons: package service. lost my package twice.

Pros: Good service. Feed you twice. Which is great. But on a red eye. You want to sleep.

Cons: Plane feels dated. A title tired.

Pros: Boarding process was all over the place. No one listened to the instructions the crew gave them. No special meal as requested as a friend of mine is vegan and allergic to several items so luckily she brought her own food on board. Crew was ok, nothing special.

Cons: The in flight movies/tv was not working. The customs situation is crazy. I appreciate the thoroughness but at points it was overboard. Constant scanning of ticket from the security "TSA" to just scanning your bags 2 feet later.

Pros: Nice cabin crews

Cons: Should serve more water because it's a long flight

Cons: Seat lacked good padding, very uncomfortable for 12 hour flight

Pros: The WHOLE flight was horrible. The crew in the airport extremely unhelpful. The boarding was horrible. The seats were not put together properly, the whole ride was extremely turbulent and we got stuck in the air for 45 mins NC of weather, I knw that's not the plane crew fault on that one

Cons: EVERYTHING. food was not good either

Pros: The price was amazing and the hard product is decent for what you pay.

Cons: Food and entertainment could use improvement.

Cons: No wheel chair service in Shanghai. Bus service to and from the airline is terrible and untimely

Pros: The flights were fairly punctual. We had a delay in landing at our destination but this was due to the airport, not the airline. The food was good for airline food.

Cons: The seats are small and have a strange design. I am not overweight but was unable to sit comfortably throughout the flight. The staff were fine, but not overly friendly.

Pros: Aicraft was decent

Cons: They downt know what customer service is all about!

Pros: The crew was very professional and the coffee was great.

Cons: Boarding was unorganized and late, the bus drive to the plane took 15 minutes to get to, the seats and cabin looked old and frayed, the flight departed late, one of my luggage did not make it to my destination. This is the worst airline I have traveled on.

Pros: Yes, cooperative and professional

Pros: Service was great

Cons: All seems great

Pros: I like all

Cons: Nothing

Pros: Arrived on time.

Cons: Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing.

Cons: For better leg room in business class go for the bulkhead seats

Cons: Change the food menu, boring with the same menu

Pros: The food.

Cons: The fight was late in leaving. One of Three suitcases were didn't arrive.

Pros: The crew this time was outstanding! Also, the food improved much from last time.

Cons: My entertainment screen did not work.

Pros: Plane didn't crash! :)

Cons: My issues were with the other passengers, not with anything the airline could've prevented. It's a budget airline, you get a budget experience, but I didn't have any huge problems with anything.

Cons: I missed the connecting flight because of the aircraft situation, but I had the following regrets. 1. There was not enough help from the ground. 2. The plane didn't wait for a minute. 3.Unfriendly transfer counter 4. It was too inconvenient to find and refit the luggage for about two hours.

Pros: Seat was comfortable, flight attendants were attentive and the food wasn't bad.

Cons: Satisfied service friendly staff overall satisfied.

Pros: Yes and yes

Cons: Not sure because I have never had a better experience.

Pros: Although business was full, it was quiet. Cabin chief was very helpfull and professional.

Cons: food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep.

Pros: The infotainment was good.

Cons: Be careful the officer at the plane door panicked when he saw that I have 3 miniature alcoholic drinks! He frowned, asked to take them and put my passport data on the computer. It would have been more professional to tell people when boarding that we need to dispose any alcoholic liquor

Pros: Positive and helpful crew. A few new movies recently released kept me entertained.

Cons: The food was not catered to my taste buds it was strictly Arabic cuisine. The software that shows the realtime flight map looked very outdated and complicated to use. No blinds or earbuds given for sleep. Not enough food given for long flight

Pros: Coffee was excellent.

Cons: My luggage could have been on my same flight. There were 3 notifications about the flight being delayed for no reason. A computer glitch delayed the flight from departing as the crew had to manually check the passenger manifest. We arrived late into Jeddah and almost missed our connecting flight.

Pros: Onboard crew , food

Cons: Work on timming (3 hrs delay),, plane is old do not reserved change seat , entertainment is not functioning

Pros: Everything was absolutely amazing experience

Cons: Free wifi access should be given to international passenger at Saudi Airport,

Cons: My flight was great

Cons: Catering could have been better

Pros: The coffee was excellent and the crew was very professional.

Cons: The boarding was unorganized, the seat was uncomfortable, the flight was delayed 3 times and we almost missed our connecting flight, the luggage did not make it to my destination until hours later.

Cons: We did order food vegetarian Jain but they didn’t provide that.

Pros: The food was good.

Cons: The legroom was inadequate.

Pros: Everything was excellent. The entertainment system was also excellent.

Cons: The flight had onboard wifi which was awesome to be able to be online during the flight but it did lack the level of service expected. Everything on the flight was fantastic except the wifi which kept dropping out

Pros: The flight entertainment system was fantastic.

Cons: The flight had onboard wifi which was awesome to be able to be online during the flight but it did lack the level of service expected. Everything on the flight was fantastic except the wifi which kept dropping out

Cons: Satisfied service friendly staff overall satisfied.

Pros: Seat was comfortable, flight attendants were attentive and the food wasn't bad.

Pros: The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats.

Pros: Crew were very good. Cabin was also much better than Qantas premium economy cabin.

Cons: Had premium economy seat. Not the most comfortable on the tailbone for some reason.

Cons: Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games

Cons: Great Airline. Great staff and service. Good food and drink.

Pros: Perfect timing

Pros: I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule.

Cons: I will not buy the air ticket from cheap ticket any more.