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Cons: Generally, it was just good.

Cons: My seat was dirty. Gun like material on the seat. I had to put a blanket on my seat. Cold in the back rows. Later, it was adjusted. If you asked for a second travel size bag of Pretzel, I had to wait until they completed the distribution for all travellers. Give me some. Real. Have we gotten that

Pros: The Dubai Red-Eye. Crew always ready with more fluids through the flight.... only proviso... being able to walk disembarking.....

Pros: crew was nice

Cons: no air vent in my row. no complimentary food and drinks

Pros: ㅇ

Cons: ㅇ

Pros: Service was great and flight landed safe. Korean food was delicious.

Pros: Preference given for those requiring extra help boarding

Cons: Very narrow seats with very very limited leg room. I’m only 5’4” tall and had no leg room. My sister is 5’11” and had leg cramps from the 4.5 hour flight because of the lack of leg room. Probably time to replace this plane.

Pros: Service was great and flight landed safe. Korean food was delicious.

Pros: One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline

Cons: If I knew how to recline my seat earlier. I did try several times

Cons: Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child.

Pros: The flight was smooth, the service was friendly, and the food with plentiful.

Cons: Too much activity in the cabin during the flight.

Pros: My seat at the window was great and the staff really friendly and courteous!

Cons: My pillow was so dirty that I didn’t dare use it. It’s a long high flight, and thus very cold. The blanket was much thinner than SLC—> AMS

Cons: no wheel chair was provided for my husband and crew did not bother. have complained to the singapore office and jet airways complain no. yesterday. so far no one has called back nor any apology. he was struggling to walk as he s an asthama patient at changi general hospital

Pros: Friendly crew

Cons: Amount of knee room in seat, quality of food wasn’t great either

Pros: Amazing crew. Excellent food and beverages. On time departure and arrival.

Pros: Limited numbers in the top deck, silence, service and deplaning first.

Cons: Food has to much of an asian slant.

Pros: As usual, punctual flight with friendly crew.

Cons: Pity the wifi in international flights isn't complementary (or at least a basic connection like on domestic flights).

Pros: Fabulous flight, light on passengers, so excellent service given by the crew. Virgin goes the extra mile on service and little perks. 747-400 planes also very comfortable, compared to the Airbus 320,

Cons: Nothing. Trip both ways were outstanding.

Pros: They didn't serve any refreshments or even water

Pros: Crew and hospitality

Cons: Wifi

Cons: My Baggiage is extremely damaged which is so disgusting and there is no way to report it

Cons: Clogged sinks

Pros: Seats were comfortable.

Cons: Worst ground staff in Abu Dhabi and in LA. Will never fly them again. Were very unhelpful when boarding the flight in Abu Dhabi. In fact they encouraged us to not board and take another flight the next day!!! Worst flying experience ever. Will never fly them again!!!

Pros: Comfortable seats and entertainment

Cons: Food even for short flights

Pros: All gud

Cons: Extra things like toothpaste etc must have been provided to all

Pros: Friendly, super efficient crew, great, comfy seats and a smooth landing made for a fantastic trip.

Cons: Could have been longer so I could get more sleep!

Pros: Reverse herringbone seating is always one of my business class seating favorites. The crew was quick and efficient. We arrived on time for both the outgoing and return flights.

Cons: Food was lacking. Our outgoing flight had much better food than our return. For example, they provided two or three snack options on the outgoing flight. They only had an asian soup for our return. Since we left at 1:00 am, I slept through the dinner and woke up about six hours later quite hungry.

Pros: Entertainment

Cons: Entertainment

Pros: Everything

Cons: Nothing

Pros: Entertainment

Cons: Food

Pros: Everything

Cons: Nothing

Pros: Seat was very comfortable.

Cons: Everything was good, one little thing, just had to wait for crew member to respond to the bell.

Pros: I am tall and was very happy with the leg room in economy class. Food was tasty.

Cons: Nothing really. Was completely satisfied.

Pros: nice people, good food

Cons: the process in Dubai for boarding is strange, first they make you go into a smaller room where there aren't always enough chairs, then you have to wait there until your section is called. Why not just do it all at the same time?

Pros: All good.

Cons: None

Pros: Good

Cons: Food

Cons: Be aware! "When customers purchase tickets they are paying for transportation for the specific class designated on their ticket and not for specific seat assignments. Seat assignments can never guarantee." This is what they emailed me when they did that to me on my pre-selected & confirmed seats!!

Cons: Great

Cons: Refund my ticket

Pros: Crew was attentive. Entertainment

Cons: WiFi didn’t work but I expected as such. Being on time but I had seen records of consistently inconsistent

Cons: Seats on plane were small and uncomfortable. Checking in to flight was awful.

Pros: First time doing China southern. Their lay flat beds are more narrow and getting in and out was tight. I ain't that fat but my beer belly made it tight. Food outbound was better than return flight.

Cons: Beds could be more comfortable. They don't lay 100% flat.

Pros: short (3 hours) flight. food is okay as airplane food. seats are pretty big.

Cons: The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東) bound.

Pros: Friendly and helpful crew. Efficient heck-in.

Cons: Airplane food and overpriced extra baggage.

Pros: Smooth ride. Slept most of the way

Cons: No charger ports for iPhone. Sound on the movie was broken and spotty so shut it off Boarding was fine but the line to get Into the gate area was long and erratic and was a combo of like 6 different gates

Cons: Crowded seat. But what do I expect with the price I pay?LOL. Otherwise the crew made our flight safe and that’s the number 1 important. Thanks.

Pros: Crew was great again.

Cons: I had 0 options for entertainment on the flight from NYC to Beijing. No Wi-fy and the TVs in my section of seats didn't work.

Pros: A comfortable flight, with fine service.

Cons: The connectioning flight was slightly late, but just enough to make it a mad dash through customs and to the furthest possible gate on the opposite end of the terminal. Not within the airlines control, but unnecessarily hectic

Pros: Comport seating

Cons: Food quality needs to be improve

Pros: Service was great and flight landed safe. Korean food was delicious.

Pros: crew was amazing and movie selection was good

Cons: poor business class seats and small screens