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The flight was on time. I upgraded to Premium Economy and it was comfortable. The food was very good. Staff were courteous.

Flight was delayed but no announcements were made. Till the boarding it was still showing original schedule time at the monitor and also on your mobile app. It left the gate half hour later than scheduled.

It’s really very nice experience with very nice behaviour respected crews n all Vistara members thankyou so much Vistara to give us humble hospitality

My wife with 5 month son were traveling. No proper support was provided for luggage handling. Although it was requested in prior. My wife sole manage everything and was not as expected.

This was an old 320 without a screen or USB charging port even in the business class. The food could have been better.

a real good flying experince. Everything was excellent right from check-in to baggage collection at destination.

Food is tasting bad, and it is a fusion but not authentic.

Excellent experience and now my preferred airline. Even a fantastic meal with dessert in a 2 hour flight.

off late the crew and the air in the flight is becoming that of a budget airline not the earlier Vistara .

It wasn't clear from where to board flight international or domestic Airport

The flight was 90 minutes late, but other than that no issues whatsoever. Boarding was quick and the flight crew were well-trained.

Really liked attitude of staff, particularly at the time of Check-In, though they were slow. and punctuality of the flight, In tie take-off and in-time landing.

Nice place and crew. Everything from checking bags all the way to arrival was excellent

AWFUL AWFUL AWFUL SEATS. I was on row 6 and they had put exit row seats (where the handrests don't move). I am 5 ft 2 and had NO space in front of me - the seat in front of me was touching my knees. Was the most claustrophobic 3 hours of my life. It was like being in a cage. I won't be traveling in Akasa ever again unless there's a must-go situation and no other options are available.

Considering their new step to aviation world , it didnt seemed like they doesn't know how to serve the guest on board and in ground . Super prompt services is really appreciating and on time rather before time arrival is something to applaud.

Overall experience has been festinating. your on ground staff at the check in counters are very special and they make a big difference on my opinion and hence rated them 10 out of 10. Well groomed, speak politely, guide well and give appropriate suggestions. During boarding also it is well planned and well managed. Overall a good job. just an issue with your Mobile app. while check - in from mobile app it dosent take the Auto assigned seats and then when done from a Laptop it takes place. This has to sorted out. I have faced this issue for the 7th time in last 40 days while travelling with Akasa Air.

My choice of food was not availabe for purchase, even veg cup noodle was not available and I had to settle for chicken. The Kombucha was great though The landing was very bumpy. Would not prefer to fly again

Worst checkin experience. Lot of delays. Checkin agents rude. Flight delayed. No regrets by the airline.

Level of service is definitely going down, cannot expect the same service as earlier

Crew was horrible. No greetings. Did not ask for any food. The crew seemed like they were forced on the flight against the wishes. Should be de-roastered.

Worst. Did not feel like it's an international flight.

Indigo attempts to make you pay for a seat during check in. I opted to not do this. The result - they allotted me and my minor son seats apart. In the interest of making maximum money, they seem to have lost common sense too. Similarly, even during the flight, the crew are busy trying to serve food to those who’ve already paid for it. By the time they’re done, it’s time to land and no one else is able to get anything. Sadly this seems to be what makes them profitable, customers just need to bear with it till a better airline comes along.

As usual invariably delayed Lots of time in getting chkd in baggage

Staff needs to be trained in managing customers better. Indigo appears to be a low cost airlines in all aspects.

Flight was delayed and also lots of mosquitoes on the flight

Two times the gate was changed and flight got delayed

INDIGO Never On Time & Always Prefer to Shuttle Passengers Like shuttle Corks

I have been an NRI living abroad for the last 35 years, but I had one of my worst experiences recently at the Dharbhanga airport, especially with the ground staff. Their behavior was very rude; one of the staff members almost abused me and charged me extra for my laptop and cable that I was carrying from Dharbhanga to Delhi, where I had an international flight. Despite being careful with the weight limits, the ground staff treated me very poorly, making it one of the worst flying experiences of my life.

Staff could have been helpful when traveling with kids and seniors. Not at all professional staff, just some janitors who do not understand hospitality. The food was horrible; the tomatoes tasted foul. The flight was small and the legroom was not good.

Flight was changed without proper monitor display. Boarding process was confusing with no announcements.

Flight arrived on time even though boarding and takeoff were delayed. No infant seatbelt provided. Crew was a bit indifferent. Baggage was damaged and representatives refused to write up a damage report.

IGI T-1 terminal is under renovation. So, the boarding and check in process took extremely long, due to reduced number of kiosks. Further, the flight was delayed by 1 hour 15 mins. The same was not being properly informed to the passengers because of which a feeling of slight chaos was evident amongst the passengers. All this further increased the discomfort, which was already in the menu due to the ATR aircraft. Lastly, the Spicescreen website wasn't working properly due to pathetic interface and poor wifi connectivity, which otherwise could have been a pass-time during the flight. Such issues were not expected from Spicejet and need to be taken care and handled in a better manner in future.

The flight 3 time delay I was so nervous and full tired

Flight cancelled without notice at the 11th hour, refund not done now one week passed

Timing Should be Accurate to Fly Flight was Delay By 3 hrs

Fly has been canceled 3 hours before departure. That happens after 2 delayed departures. No automatic compensation. Spicejet refused to give us compensation form. Bad service.

Landing at Delhi IGI AIRPORT was not smooth.It made us bit nervous. Then the rest was ok. Staff and the crew are very efficient.

The planes are dated and need upgrades. Seats are not comfortable and entertainment equipment doesn’t work

Direct Connection is the biggest advantages. Aircrafts are now better but food and beverages could be better and served more often in a ultra long flight

Poor behavior by ground staff in Mumbai. Very harassing. Initially they did not let me board with my little violin. They do not have the correct information. No concept of hospitality. The food on the flight was not good.

Information about when boarding would start was missing. Ground staff wasn't ready to provide any information with the answer being in the next 15 minutes any time we asked. (Took 2 hours)

Flies in the flight, broken seats, broken entertainment system and display - worst flight ever

We trusted KAYAK and Air India but no one is responds for the lost of baggage 🧳 2 (bags). My in laws are totally lost hope for this kind of situation to travel any more.

I don’t like air India seats are too small and staff are not that nice

Bags got damaged for multiple passengers, and they wouldn't even reimburse the depreciated price of the bag.

Everything from check-in, punctuality, working screens, food, service, baggage handing

The flight was dirty. The screens were not working and people were restless. Food and staff was okay.