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Planes are little bigger..more leg room...requested special meal was provided. Pretty Decent for the money.

They must carry more blankets...on one plane it was so cold and they were out of blankets!!! Air hostess are not that friendly. We had booked round trip, there were delays on both the sides. No much selection for kids entertainment.

We asked for wheelchair access. At the Kuwait airport the crew was not very interested to help though. They kept on saying go there. I will not recommend kuwait if you have difficulty in walking and all.

Good to go....

Terrible service, poor communication from crews, no blankets given because they ran out after giving to some, crews ignore to attend, overall a terrible experience.

I was rerouted entirely to fly with Austrian Air, and only landed 2 hours later than scheduled, which was nice.

My Gulf Air flight from Bangkok to Paris was delayed 7 hours which would make me miss my connection to Paris in Bahrain...and they wanted to put me on a new flight that would have me layover in Bahrain for more than 18 hours, and landing in Paris 24 hours later than planned. I politely said no and asked them to find me something else, and they did--so that was good. But the suggested alternative for a 7 hour delay was absolutely ridiculous. Also, the 7 hour delay was never explained and no other flights were delayed, so I guess it was something wrong with the plane?

The crew wasnot welcoming and helpful

Crew

The Food Choices

food it could be better

Nothing

Nice Service. On ground is ok. At least people are not rude. In flight is also ok. Nothing special. That's ok for me as long as they are not rude or obnoxious.

Entertainment options are limited. This is such a short flight I normally watch series. Their selection is not the best. Boarding in Muscat Airport is always a mess.

1. Waiting in a closed doors transfer bus w/o AC 15+ min just in front of the plane because it wasn't ready for the passengers. (Unaceptable) 2. Flight attendant unable to pick an organized trashbag politely given to her(unaceptable) ; next time all trash will be left in the seat like all passengers do.

Better options in A/V meal

Food.

surprise Unnecessary delays and the travel time increased from 8 hours to 14 hours with unknown delay time for the connecting flight

Crew were excellent Food was also good.

Providing free wifi on board which amde senior people like could not sleep. Must provide headphones like ETIHAD

The Captain flew us through some very difficult conditions - there was lightning and thunderstorms for about 35 minutes during our flight - but the Captain avoided the turbulence and gave us a smooth flight. Really well done.

My undercooked vegan meal, no leg room, and poor cabin service.

No air-conditioning for half hour on getting in plane

Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!

Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.

Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!

On time.

No negative

Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again.

KLM Flying Blue App ( which I didn't get to use because they switch to Alitalia at check in)

KLM switched to Alitalia right at online check in time, which made things very confusing. Even the flight number changed. It would have helped if KLM would have let customers know this in advance.

The helpful crew on the ground in athens

Delay, change of gate, crew on ground helpful but crew on board was not polite at all.

The flight departed one hour late.

The crew very professional and nice

Having to wait over 1 hour for my luggage also at checking in long lines and very slow should open more counters th

I feel good to travel with Saudi airlines, the departure and arrival is on time onboard the facilities provided is good, the crew is good

more international movie choices - too many Hollywood movies.

Nothing

Flight is delayed too much!!!

Flight was 1 hours delayed and poor services.

Good to go....

Flight was on time

Cabin crew did not check for seat belt or seats in upright position, they asked us to stow the tv while two seats away the tv had not been stowed throughout the flight Several times we put on the help light the response was not prompt specially we needed help for our enfant

We asked for wheelchair access. At the Kuwait airport the crew was not very interested to help though. They kept on saying go there. I will not recommend kuwait if you have difficulty in walking and all.

Flight was 1 hours delayed and poor services.

passenger's were stinking may be they never heard about deodrent.to many I dians.i will never fly in Kuwait airways.

Terrible service, poor communication from crews, no blankets given because they ran out after giving to some, crews ignore to attend, overall a terrible experience.

Flight was on time

Cabin crew did not check for seat belt or seats in upright position, they asked us to stow the tv while two seats away the tv had not been stowed throughout the flight Several times we put on the help light the response was not prompt specially we needed help for our enfant

Nice crew and good service

In general, good and clean.

The crew wasnot welcoming and helpful

add phone outlet to your seat

Straight to my destination

The worst food you could ever have in a expensive flight. Just pretzels and water. And the plane is really old & the chairs are really stiff that hearts the back

Better options in A/V meal

Food.

The airport is conjugated.

Service was outstanding

The headphones didn't work

We asked for wheelchair access. At the Kuwait airport the crew was not very interested to help though. They kept on saying go there. I will not recommend kuwait if you have difficulty in walking and all.

passenger's were stinking may be they never heard about deodrent.to many I dians.i will never fly in Kuwait airways.

Food , variety of restaurants

No system, no respect for travelers, specialy women. The airport is old and chaos.

Flight was on time

Cabin crew did not check for seat belt or seats in upright position, they asked us to stow the tv while two seats away the tv had not been stowed throughout the flight Several times we put on the help light the response was not prompt specially we needed help for our enfant

All but planes were good

Nothing

More movies And good food Pls have working charges of iPhone on Bahrain airport

I was rerouted entirely to fly with Austrian Air, and only landed 2 hours later than scheduled, which was nice.

My Gulf Air flight from Bangkok to Paris was delayed 7 hours which would make me miss my connection to Paris in Bahrain...and they wanted to put me on a new flight that would have me layover in Bahrain for more than 18 hours, and landing in Paris 24 hours later than planned. I politely said no and asked them to find me something else, and they did--so that was good. But the suggested alternative for a 7 hour delay was absolutely ridiculous. Also, the 7 hour delay was never explained and no other flights were delayed, so I guess it was something wrong with the plane?

The crew wasnot welcoming and helpful

Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!

On time.

No negative

Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.

Nothing

Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke

The Captain flew us through some very difficult conditions - there was lightning and thunderstorms for about 35 minutes during our flight - but the Captain avoided the turbulence and gave us a smooth flight. Really well done.

My undercooked vegan meal, no leg room, and poor cabin service.

surprise Unnecessary delays and the travel time increased from 8 hours to 14 hours with unknown delay time for the connecting flight

Service

Food

On arrival they used the bus even though many aerobridges were empty , and so took 18 minutes after landing . Also the entertainment does not work for Windows Phones don't

Better options in A/V meal

Food.

Service was the best

Everything was perfect

Nothing

Bad, flight was delayed by an hour without announcement. Further another 10 mins wait due to some problem at aero bridge. Overall poor.

The crew treated well on airplane

The employee treated the board very badly in (jeda -ksa) his name ali algamdi. Flight time has changed twice. 3 bags were lost. The package is not shipped to the last transit station

Nothing

Flight is delayed too much!!!

Treatment of the Crew

Small airplane, food there is no entertainment .

Nothing

They rescheduled my flight from Jeddah to Abha without letting me know. Even being at the gate an hour before departure they declined to take me on the flight due to the fact that I had checked in luggage. After a 16 hour flight from LAX to Jeddah this was horrible to make my layover even longer . Asked for a voucher to use their lounge and they refused...

Terrible service, poor communication from crews, no blankets given because they ran out after giving to some, crews ignore to attend, overall a terrible experience.

Planes are little bigger..more leg room...requested special meal was provided. Pretty Decent for the money.

They must carry more blankets...on one plane it was so cold and they were out of blankets!!! Air hostess are not that friendly. We had booked round trip, there were delays on both the sides. No much selection for kids entertainment.

Good to go....

Someone took my bag at Munch airport.

In general, good and clean.

The crew wasnot welcoming and helpful

Food and Crew

seats not comfortable

food it could be better

No chargers or tv on planes

At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!

The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful.

The entertainment was quite dated and didn't have new movies etc

Nothing

Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke

The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination.