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Cons: No individual screens for movies for an Intl flight. I'd be better to fly Turkish Air instead

Pros: It is very nice

Pros: TV screens on every seat

Cons: Food

Pros: The plane was nice.

Cons: 6 hours late. No explanation. No apology from any Air Astana employee.

Pros: Delicious food Comfortable seats Great service And good films!

Cons: Nothing

Pros: Not much

Cons: Everything

Pros: Crew and food

Cons: Too long bag drop line and it took 1 hour 30 minutes just to drop bags at Mumbai (Transfer).

Pros: Food served!

Cons: No leaky fluid from bin top.

Pros: Nothing

Cons: Everything.

Cons: Boarding was chaotic. In seat entertainment had great selection, but dated screens.

Cons: Train staff to be more responsive to customersn need

Pros: The most impressive service found was the baggage arrival on time despite the short transient time in Abu Dhabi. In most airline this would be missed and will arrive the next flight.

Pros: Check in agent extremely helpful and friendly.

Cons: Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible.

Pros: Crew was attentive. Timings were spot on.

Cons: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.

Cons: This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving.

Pros: Not much, seats are super uncomfortable

Cons: Better code sharing with KLM

Pros: The crew was excellent

Cons: Boarding delays, delayed departure.

Pros: The seat in Business Class was comfortable with lots of options. The food is good although we expected better for Business Class.

Cons: My entertainment system console wasn’t working and a flight attendant wasn’t helpful. One particular flight attendant wasn’t friendly and seemed to have a sort of an attitude.

Pros: Services

Cons: The staff was very rude and incorporative.

Cons: Take care of hygiene & control work under pressure.

Pros: Price was really good

Cons: Flight was late then I missed the my next flight and there was not any other flight till morning and I have to stay at hotel was Oman arrange it but it was to much Hassal I faced and the people who was there to pick me from air port

Pros: Movies in the entertainment screen.

Cons: At the boading, just when we were putting our luggage we were around 5 kg more, in a bad way the turkish lady there asked us to reduce or pay. We reduced the luggage and 2 kg more were left but her and her boss isisted in a rude way to pay or to remove more luggage. We asked her boss to help us in lifting one big bag since we were all girls and couldnt lift it but he refused to help as a gentleman would do and said quick quick put the bag quickly. For sure I wi never chose turkish airline again.

Cons: Business class should hv full flat beds

Pros: Going on time and arriving in time

Cons: Offering a simple snack

Pros: Paris/jeddah is always better than Frankfurt/jeddah (in food service, plane size and entertainment... etc)

Cons: Chicken meal was not cooked well, but the flight attendent was nice and switched it to a beef-meal

Pros: everything

Cons: Pilgrims respecting people who are in flight

Pros: I don’t like the delay

Pros: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible

Pros: The crew was nice

Cons: Our arrival time to Delhi got delayed for more than 28 hours. First they canceled our flight and gave us no other option than to take the same flight the next day. Then, the second flight was delayed for more than three hours.

Pros: the plane seemed new and clean. The food was okay.

Cons: This one had a better crew but again the flight was delayed for no apparent reason and we had to wait with a 14-month-old for over 5 hours

Pros: Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation

Cons: Poor customer management

Pros: Yes

Cons: Everything was good

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Cons: The plane is so old..,

Pros: Nothing

Cons: To begin with they checked our boarding pass a minimum of 7 times, it makes one feel like they are in the wrong place. Secondly the seats offer leg room as an LCC, but charging non LCC money for them. Overall poor airline, staff wasn’t kind at all.

Pros: Nothing

Cons: Back to back delayed flights, no entertainment, no food or drinks, slow luggage delivery, etc

Pros: It was only a short trip from Doha to Muscat to Dubai but it went very well. The flights were on time, the plane was comfortable and the staff were very helpful.

Cons: My only concern was that unless I caught the 4.00 pm flight I had to wait until the 7.30 pm (4 hour layover) or 9.30 pm (2 hour layover) flights from Doha both of which do not get to Dubai until 3.30 am. I could not catch the 4.00 pm as it was a work day. The flight timings are not good.

Pros: Good flight and really comfortable. Rate 5 star

Cons: Very satisfied on my travel from London to Muscat

Pros: Good flight crew

Cons: No

Pros: Seats were not comfortable.

Cons: Switching to business class for better comfort

Pros: I like just the greeting

Cons: Service of the crew

Pros: Crew was amazing. They are very active.

Pros: Everything

Cons: Nothing

Pros: The crew is amazingly kind. The seats on the flight have a good amount of recline and the entertainment system is good, though you can't turn off Arabic subtitles.

Cons: I would not recommend flying through Jeddah. Any time there is terrible. The airport is not equipped to handle the volume. There is only one restroom for 3000 people, no seats. An attendant was using the bidet hose from the pit toilet to spray down the floors and the entire bathroom was wet.

Pros: Paris/jeddah is always better than Frankfurt/jeddah (in food service, plane size and entertainment... etc)

Cons: Chicken meal was not cooked well, but the flight attendent was nice and switched it to a beef-meal

Pros: Crew is great

Cons: Transport through buses to planes sucks big time. They know it. Not sure it'll change anytime soon.

Pros: Hi, Everything fine except the reserved food option was not available. We specifically asked for Jain food and booked it via manage booking on kuwait airways website. We saw the confirmation but it was not provided.

Cons: Layover time for flight time to JFK from Kuwait is very short. It was chaotic and especially with kids.

Pros: The crew was nice

Cons: Our arrival time to Delhi got delayed for more than 28 hours. First they canceled our flight and gave us no other option than to take the same flight the next day. Then, the second flight was delayed for more than three hours.

Cons: As always it's going to be jetlag but the entertainment system program, if they only provided more options then it would've been great but the shows and movies were outdated except a few and it was a boring, tiring flight but overall with the crew and comfort was a great experience from Kuwait.

Pros: Food

Cons: Waiting time

Pros: Boarding on time

Cons: No healthy food options

Pros: Movies in the entertainment screen.

Cons: At the boading, just when we were putting our luggage we were around 5 kg more, in a bad way the turkish lady there asked us to reduce or pay. We reduced the luggage and 2 kg more were left but her and her boss isisted in a rude way to pay or to remove more luggage. We asked her boss to help us in lifting one big bag since we were all girls and couldnt lift it but he refused to help as a gentleman would do and said quick quick put the bag quickly. For sure I wi never chose turkish airline again.

Pros: Very good value for money.

Cons: If you sit near the back, the choice of main dishes may be limited as they may run out. Not sure how this can be addressed well. But the food was quite good.

Pros: Evrything about it i loved

Cons: No comment

Cons: Cancelled my flight and changed my schedule to next day with out intimating me till last minute which is very rediculous.

Cons: Never ever travel by this airline. The flight was delayed by three hours and no one at the at airport was available from Air India to at least tell us when it going to fly.Despite having a business class ticket we were made to stand for three hours and no reason was given for the delay. No question

Cons: The entertainment system does not work.

Pros: Crew was helpful and seat was very comfortable

Cons: Entertainment system