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Pros: Flight in Time

Pros: Everything is good, just the food is not that great...

Cons: Healthy food would be nice..

Pros: We didn't like anything. We booked the ticket in advance, and they didn't inform us about the time change (plane departed 2 hours earlier than the mentioned time in the ticket). On top of that, the staffs were rude and blamed us for missing flight. After a lengthy discussion, they booked for the next flight. For the next flight (1 am), we waited for the wheelchair after getting the ticket to get to the TSA clearance area before boarding the aircraft. After 2 hours wait, one of the airport staff asked to walk to the security area (several senior passengers had difficulty walking) because it was too close to the boarding time, and no one came with the wheelchair. Very disappointing experience with Air India!

Cons: Everything from the basic! The staff surely needs a prompt training in customer service and teach them how to communicate courteously with customers. Need more training to handle issues similar to what we faced, learn how to escalate to their supervisors rather than standing and smiling, and saying that "we cannot do anything at this time." Teach them how to offer free upgrades in this situation, even for the next flight or future flights.

Pros: Nothing!

Cons: Everything!

Pros: Friendly crew

Cons: It was okay

Pros: The crew were very friendly and accommodating.

Cons: Most long flights giveaway a personal kit. They didn't.

Cons: Allway i am traveling in emirates. My favvorite travels.food alway gpood.and comforts.

Pros: Seats were comfortable

Cons: The travel was cancell for orbiz fail

Pros: Crew was very nice in business. Very helpful and catering to every need.

Cons: The entertainment. Hollywood movies were not working.

Cons: It was too hot in the cabin. The flight attendants were mostly inattentive. At one point three of them were feeding a baby to the exclusion of all of their duties to the rest of the passengers.

Pros: Short and sweet.

Pros: Nice flight and Comfortable

Cons: Business class should hv full flat beds

Cons: The entertainment system was horrible.

Pros: Seats were superb. Competitive price

Pros: Gave us a hot snack sandwich and drink for a short less than 2 hour flight.

Pros: The first leg from Bangkok to Almaty was amazing. A great crew, a nice airplane and overall a nice flight in economy.

Cons: The second leg was the total opposite. An old plane and a less than ideal flight. That airplane has to be taken out of service or upgraded. Its like we were flying on a plane that hadn't been upgraded since the day they bought it 30 years ago.

Pros: Great service and good food, comfortable seats that reclines to a bed (not quite fully flat). Polite and attentive crew.

Pros: Punctual, comfortable, good service on-board.

Cons: Like Astana Airport, the domestic to international transfer at Almaty is also not well signposted and even though it's the same building, requires going outside in the cold and then back inside. Also Almaty Airport is crowded, the toilets are poor and it really needs to be refreshed. Air Astana is a great airline but is really let down by the poor transfers at both Astana and Almaty.

Cons: At Islamabad airport they asked to show authority latter of the person who purchased the ticket. Islamabad Airport they always bother if you are traveling by Saudi airlines.

Cons: Departure on time

Cons: More professional flight attendants.

Pros: The seat was comfortable

Cons: The food

Pros: The crew was super friendly and the plane itself was nice, but the seats were uncomfortable and there was no inflight entertainment.

Pros: TV screens on every seat

Cons: Food

Pros: New plane, comfortable, good food and attentive crew.

Cons: Airport in Kazakhstan is very basic - dead when you are stuck for 7 hours overnight.

Pros: Crew was friendly, flight was relatively empty so comfortable.

Cons: The flight was delayed two hours... three and a half separate times. Finally left around 7 hours late.

Pros: Budget Indian airline so was good. Good crew .Bus on and off tarmac , Basic food and paid for but fine. Good legroom in XL seats and std seemed ok too compared to some Australian airlines .Was on time so thats all that really mattered

Cons: Good airline. Flight was delayed due to weather

Pros: Ground reservation and check in crew were amazing.

Pros: Punctuality, cleanliness and the professionalism.

Cons: No comments.

Pros: Absolutely nothing.

Cons: They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad...

Pros: Amazing crew and excellent food and beverage choices

Pros: nothing

Cons: THEY GAVE ME A BROKEN SEAT AND THEY GOT ANGRY AGAINST ME, EVEN THOUGH IT WAS UNSAFE

Pros: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Cons: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

Pros: Good flight with good crew

Cons: None

Cons: More professional flight attendants.

Pros: My seat was just fine, it was only a 1.4 hour flight

Cons: The food was not great, however I want to say thank you very much for having something

Pros: Liked the short flight period. That is all!

Cons: Crew service is terrible. Food is rubbish.

Pros: Smooth

Cons: The offerings of the snack is very cheap

Pros: I went to get my ticket at the airport unfortunately they said your ticket has been cancelled But i have no information about that Please contact me on +966502263227

Cons: Please contact me on my phone number +966502263227

Pros: Everything

Cons: Nothing

Pros: I just like long international flights so everything was great

Cons: Only issue I had was how cold it was

Pros: Got 3 seats so I could sleep

Cons: everything ok

Cons: Air craft very small was full with passengers ac was not good before takeoff. No baggage arrived to lahore i am really depressed due to baggage .please help to find baggae

Pros: I didn’t

Cons: I was a business class passenger and the flight might as well have been economy, with the exception of the food. There was no personal entertainment, the seat foot rest did not work — it was an old plane — the seats recline all the back to the lap of the person behind you — so when the guy in front of me was done eating he proceeded to lay back — however I wasn’t done eating — and it knocked over my glass of sparkling water —- typically even if a passenger is still eating there is still room for the person to lay back — I had to push the persons seat quickly before my whole tray was wrecked.

Pros: The entertainment kept the kids happy

Cons: The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm

Pros: Nothing

Cons: Food and Seats

Cons: The food option can be better.

Pros: Nothing. I will never fly Air India again.

Cons: The food was terrible and I got food poisoning. When I collected my luggage at the baggage terminal, someone in charge of food or luggage had spilled curry sauce ALL OVER my suitcase - I had to throw it away. Many of the in-flight screens didn’t work, and the stewardesses were lazy and inattentive.

Cons: The flight was delayed 1.5 hrs. Causing me to barely make it to my transfer. Air India is notoriously bad on punctuality

Cons: Caboj crew were unfriendly and bordering on being rude. The basic rule of any service is to smile but when you've cabin staff whi look grumpy on a 7h flight that speaks of poor training of cabin staff. Etihad needs to do much better to retain customers on this hot segment.

Pros: Business Class Seats were comfortable

Cons: Sure

Pros: Reasonable comfortable

Cons: Wider seating would be great

Pros: Friendly staff, business class upgrade.

Cons: No priority boarding at the Lufthansa lounge.

Pros: Last half hour was through storms. I doubted we would be able to land. Not only did we land, but it was one of the smoothest set-downs I have experienced. These guys/gals know how to fly in winds.

Cons: Absolutely full place, slow boarding.

Pros: It is very nice

Pros: Gave us a hot snack sandwich and drink for a short less than 2 hour flight.