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Pros: Pleasant crew.

Cons: Nothing.

Pros: Nice flight

Cons: The flight should be on time and not late.

Pros: Wonderful crew - flight good

Cons: Business customers going to Jeddah should have special counters and transport Boarding for business class should be with better treatment

Cons: Excellent

Pros: Very improved customer service from previous years.

Cons: Huge delay with no prior notice, missed our connectiing flight and caused another huge delay. Stuck at airport now because of the first delay

Pros: The seat was comfortable

Cons: The food

Pros: Punctuality and professional service.

Cons: All good.

Cons: Flight delay was not communicated timely

Pros: On time schedule

Pros: 6E Prime was value for money. But food promised was not given as a part of it despite asking.

Pros: Spacious seat.

Cons: Food.

Pros: Food and crew

Cons: Toilets didn’t work, they were dirty and no water!

Cons: Seats and entertainment system and programs can be better.everythibg is old in air india. They need to upgrade.

Cons: There is a lot of difference between flights experience from San Francisco to Delhi and Delhi, India to San Francisco. India to San Francisco was little better. Service was very poor. Food was not on time and quality and quantity was poor. Get your own stuff to save yourself from starving.

Pros: in flight entertainment

Cons: dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked

Pros: The entertainment kept the kids happy

Cons: The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm

Pros: Nice flight and Comfortable

Pros: The entertainment kept the kids happy

Cons: The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm Our luggage came out damaged and the airline would accept no liability

Pros: Great seat and staff.

Cons: It was great!

Cons: There was a delay of more than 1 hour.

Pros: Good trip

Pros: The seat were comfortable.

Cons: Crew was cold and and very matter of fact. The food was very so-so. The food items have to be purchased other the food trays served unlike Turkish Airlines and Kuwaiti Airlines.

Pros: Breakfast was good; the first meal was average

Pros: Crew were amazing, superb.

Cons: Food verity, seat comfort ability, wider range of entertainment.

Cons: Everything

Pros: Overall experience was good!

Cons: Keep the good work up.

Pros: Nothing

Cons: A problem in adjusting my return flight caused a cancelation of the return flight, customer service was not available at night time (flight was early morning ) a visit to there airport office had nothing to offer but by a new overinflated ticket and then discuss the rest with HQ or use the phone nearby for technical support that took me 20 minutes to understand that it is going to be busy for the rest of the night (time was 1:30 am) approximately

Pros: Comfortable flight. Food was amazing

Pros: I like the outgoing flight but i found worst flight ever when i came to karachi i was sick and saudia airline contineously changing their flight schedule and no airport meal offered for the people of karachi so i and other passengers decided that we never ever book saudia arabia airline in future

Pros: The name

Cons: boarding. Food. Crew. Climate. Clean cabin . .

Pros: Yes

Cons: Food needs improvement

Pros: Seat was not comfortable TV and the hand set was not used friendly Scrambled eggs on the breakfast was really not good ...., sorry !!! Finally the smell of the J class area was bad Like old shoes smell !!!!! Sorry to say that but it was like that Next time please take care of this

Pros: I' not sure which flight this relates to. I've taken economy and business class and clearly the business class is better but economy is fine. The crew were good in both classes and whilst the food in business was better I didn't have a problem in economy either.

Cons: Check in was fine and very friendly but boarding could be better particularly in business. At Heathrow it was a bit chaotic as all classes seemed to be mixed up so it was difficult for priority passengers such as disabled to get through everyone crowded up to the desks and the same applied for business class as well. The IFE wasn't too bad but it could be better. Bahrain airport is a mess and the boarding gates seem to be more like corridors with seats in them so it's difficult again when they call for business class passengers as unless you are already at the front you have to try to work your way through. I believe the airport is being rebuilt. If so then things will probably improve. I'm not sure why there needs to be 2 security checks within a few yards of each other when transiting between flights. they don't have this problem in Doha.

Pros: Meal options and snacks, good crew staff. And relatively comfortable seating. The plane waited for us because of the earlier delayed flight, though we prefer to have been given the option to stay the night and catch the next morning flight.

Cons: The flight got delayed from Alexandria and the staff at Manama airport directed us to a counter to get our onward boarding passes but another senior member of staff asked us "what are you doing here" and asked us to go straight to the gate, then when we arrived at Abu Dhabi the baggage did not arrive with us and we had to go back to the airport later to pick them up.

Pros: Liked the short flight period. That is all!

Cons: Crew service is terrible. Food is rubbish.

Pros: I just like long international flights so everything was great

Cons: Only issue I had was how cold it was

Pros: Seats weren’t comfortable

Cons: Seats

Pros: Crew, and timing of flight

Cons: Improving the food and beverage selections.

Pros: Clean airplane and friendly crew

Cons: No Problem

Pros: I got a business class upgrade and it was amazing!

Cons: They canceled the flight that I booked from muscat to Manama at 1245 and booked to me at 745 am flight, and they keep me waiting for six hours to catch my flight from Manama to Riyadh, They did not offer me a hotel to stay during the waiting period.

Cons: If there was no bus to the aircraft.

Pros: Flight in Time

Pros: I like just the greeting

Cons: Service of the crew

Pros: Notjing

Cons: Many of the seat monitors did not work. Mine did not work going to or from Delhi. For a 14 hour flight that is ridiculous. The beverage cart came around once. All you got was water and tea or coffee with the meals. Some of the flight attendants had attitudes and were throwing temper tantrums.

Cons: There were no fans or AC running before takeoff and we had to sit in a hot plane for an hour. My seat wouldn't stay reclined. My child's entertainment system froze early on and no one fixed it. One of the toilet seats was broken. Airport checkin lines were very poorly managed.

Pros: food was ok and ample.

Cons: window seat bad for me as I stand frequently. Cramped leg room Seperated from my wife

Pros: New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service.

Cons: Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding.

Pros: Price was really good

Cons: Flight was late then I missed the my next flight and there was not any other flight till morning and I have to stay at hotel was Oman arrange it but it was to much Hassal I faced and the people who was there to pick me from air port

Pros: Crew quiet experienced and courteous.

Cons: Legroom would good

Cons: I wish Indigo flight get in-flight internet.

Cons: .

Pros: Seats very uncomfortable

Cons: Separate counters for wheel chair passengers as well as bus transport. There were several unruly travellers and it is not fair that ground staff should have to remind passengers of protocol. Separate transport will help.

Pros: Ok time

Pros: The seat was comfortable

Cons: The food

Pros: I and other passengers of karachi decided that we will never book saudia arabia airline outgoing flight was quit better but inbound flight was worst than ever even saudia arabia refused to give airport meal in 6 hours stay to the people of karachi

Cons: Arabia air should fly on time and give same services as western cities to the flight of karachi Bording must be efficient all the girls are bad mannered on boarding counter

Pros: Onboard services improved dramatically since last for same route ✅

Pros: Everything was excellent .

Pros: Smooth

Cons: All was well

Pros: Good flight with good crew

Cons: None

Pros: Comfortable flight. Food was amazing

Pros: I just like long international flights so everything was great

Cons: Only issue I had was how cold it was

Pros: Smooth

Cons: The offerings of the snack is very cheap

Pros: Nothing

Cons: Everything

Pros: Smooth trip

Cons: All is well

Cons: Departure on time

Pros: Smooth and good.

Cons: Flight was delayed by an hour.

Cons: The runway lights at lucknow airport caused the plane to turnaround

Cons: The entertainment system does not work.

Pros: Everything is good, just the food is not that great...

Cons: Healthy food would be nice..

Pros: Smooth trip

Cons: The electricity plug was not working so I couldn’t charge my mobile although it is a new plane and the hostess tried his best but no luck

Pros: Nothing

Cons: Everything

Pros: Smooth trip

Cons: All is well

Pros: I went to get my ticket at the airport unfortunately they said your ticket has been cancelled But i have no information about that Please contact me on +966502263227

Cons: Please contact me on my phone number +966502263227

Pros: Nothing in particular.

Cons: No inflight entertainment. Old plane - no facility to charge phones, not even a bag to keep things. flight crew could smile more.

Pros: Flight in Time

Pros: Great

Cons: There is a lot of difference between flights experience from San Francisco to Delhi and Delhi, India to San Francisco. India to San Francisco was little better. Service was very poor. Food was not on time and quality and quantity was poor. Get your own stuff to save yourself from starving.