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Pros: I didn’t

Cons: I was a business class passenger and the flight might as well have been economy, with the exception of the food. There was no personal entertainment, the seat foot rest did not work — it was an old plane — the seats recline all the back to the lap of the person behind you — so when the guy in front of me was done eating he proceeded to lay back — however I wasn’t done eating — and it knocked over my glass of sparkling water —- typically even if a passenger is still eating there is still room for the person to lay back — I had to push the persons seat quickly before my whole tray was wrecked.

Pros: entertainment, good movie choices

Cons: here is where they get you, yes, super cheap flight and 2 checked bags included, but you are only allowed 15kg a bag! you have to buy 20kg bags!

Pros: Seat were amazing ,plane was clean

Cons: Train your staff to be more polite and smiley

Pros: Seats were superb. Competitive price

Pros: Super comfortable economy seats

Cons: Add more movies to the tv

Pros: Legroom was good. Aircraft was nice. The crew was very helpful

Pros: Crew, Food, seat

Cons: Seat cushion

Pros: The seat in Business Class was comfortable with lots of options. The food is good although we expected better for Business Class.

Cons: My entertainment system console wasn’t working and a flight attendant wasn’t helpful. One particular flight attendant wasn’t friendly and seemed to have a sort of an attitude.

Pros: Everything was fairly comfortable. Staff was friendly and attentive.

Cons: The entertainment system could have had more options. Announcements do not come through head phones and are not easy to hear.

Pros: Crew was very accommodating of my needs.

Cons: The flight left 2 hours late. This is a problem in the bigger picture of air travel. The process of boarding, the service, and actions of the crew were all great.

Pros: Crew was great

Cons: No legroom or entertainment

Pros: The thing that i could come back home

Cons: The attendants missed me in every serving including meal and giving out documentation forms. No idea how to skip passengers within their sight...

Pros: Helpful crew and flight was comfortable overall

Cons: food quality used to be better. Need to keep the quality up

Pros: Onboard services improved dramatically since last for same route ✅

Pros: I just like long international flights so everything was great

Cons: Only issue I had was how cold it was

Pros: Very limited (basically 2 times) food were provided over 16:40 hrs flying time. Kids were hungry. No tea/coffee were provided. After distributing warm clothes, we got food almost one hour later.

Cons: They should add one more meal and drinks more frequently.

Cons: The food needs to improve and the movies are old. The actual flight was nice.

Pros: Friendly and helpful flight crew Good food Free movies to warch

Pros: The best airlines ever.

Cons: The ticket price is costly .

Pros: yea

Cons: the bouth

Pros: Ok flight, but not happy how customers are being treated in flight.

Cons: No online check in facility via app or web Boarding passes for connecting flight weren't provided at origin. BOM-TAS Nobody attends to the host/ess call button, had to go and get water twice for my coughing wife. TAS-LHR Impolite ground crew in Tashkent. We were provided different seats in different locations for a family of 3 members. Ground crew does don't care attitude.

Pros: Easy flight on time, overall professional team

Cons: No good Entertainment and crew doesn't speak good English.

Pros: Everything

Cons: Nothing

Pros: It was quite pleasant to fly with HY to Bangkok. The service was excellent.

Cons: Due to extra security it took longer to get into boarding area.

Pros: Nothing. I will never fly Air India again.

Cons: The food was terrible and I got food poisoning. When I collected my luggage at the baggage terminal, someone in charge of food or luggage had spilled curry sauce ALL OVER my suitcase - I had to throw it away. Many of the in-flight screens didn’t work, and the stewardesses were lazy and inattentive.

Pros: On board crew service, and the meal.

Cons: Lot of things: 1. Flight was delayed about 3 hours, 2. Boarding was chaotic, 3. Disembarkation was more chaotic and delayed, 4. Checked bags took about half an hour to reach the belt.

Cons: The plane was not cleaned appropriately. The staff did not arrive to open the plane when we arrived in Mumbai

Cons: There is a lot of difference between flights experience from San Francisco to Delhi and Delhi, India to San Francisco. India to San Francisco was little better. Service was very poor. Food was not on time and quality and quantity was poor. Get your own stuff to save yourself from starving.

Pros: Leg room fantastic

Cons: Provide power outlets at seats. The remote control provided at the seat isn't at all user-friendly. I finally figured it out, but more people than not would have trouble using it. Also, basic features like turning on/off the reading light or calling a flight attendant shouldn't be on this complicated remote. Finally, the seating in economy plus or whatever this class is called needs to be rethought. (aircraft: Boeing 787)

Cons: staff Attitude could be better. Also no milk for toddlers but free vine for people to get drunk, be loud on overnight flight, then snore and stink drunk. My table was all in some snort when I opened it to put my meal on. Dirty lavatory floors.

Pros: The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good.

Cons: I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again.

Cons: Chicken was undercooked. No power outlets.

Pros: nothing really

Cons: entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed

Cons: Better seat

Cons: Ethipian Airlines overbooked my return flight and did not offer me an alternate return flight so I could return on my designated date. They instructed me to come back the following date to fly. I was not compensated nor offered at the very least an apology. The ticketing staff was unprofessional and attempted to blame me for not flying. Do not fly Ethiopian Airlines out of Accra ever!!!

Pros: food was good, leg room was decent for economy

Cons: didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve.

Pros: Nice and attentive crew.

Cons: Seats not comfortable in premier economy.

Cons: Flight was delayed

Pros: More space in business class (777-300) than many other airlines.

Cons: Entertainment very limited. No adjustable air vents in this aircraft

Pros: Seat was very comfortable. Very helpful crew.

Pros: No comments

Cons: No comments

Pros: nothing

Cons: everything

Cons: Leg space and crews attitude

Pros: Nice clean plane

Cons: Snacks would have been better than a cheese sandwich

Pros: Nice flight and Comfortable

Cons: Business class should hv full flat beds

Pros: Price

Cons: Meals, Bathrooms.

Pros: food was ok and ample.

Cons: window seat bad for me as I stand frequently. Cramped leg room Seperated from my wife

Pros: Everything was smooth. Crew always smiling and helpful.

Pros: Nice clean plane

Cons: Snacks would have been better than a cheese sandwich

Cons: Hi flight Manchester to Muscat was good . Air craft Muscat to lahore was too old and very small . The main thing happed no baggage arrived they have lost it or will arrive after 2 / 3 days ... please help to find out my baggage.

Cons: Boarding & deplaning for Business class should be priority. Baggage claim also should be priority. Currently there’s no difference between business and economy classes

Pros: My seat was just fine, it was only a 1.4 hour flight

Cons: The food was not great, however I want to say thank you very much for having something

Pros: The seats on the plane are fairly comfortable and the meals provided are good. Vanity kits handed out were good too

Cons: It starts off with a chaotic luggage check in. No order, the staff take breaks on a whim and leave long queues of passengers waiting to check in their bags. The cabin crew looked rather annoyed at us boarding the plane and didn't bother to smile or greet as we came on board. Since the flight was at 1:30am, we fell asleep almost immediately however the cabin crew woke us up by vigorously shaking my shoulder to ask if we wanted food. The vanity kits were just thrown onto our laps while we slept. The on board entertainment system did not work on the entire plane for the duration of the flight.

Pros: The crew were extremely helpful and they did there best to keep us comfortable

Cons: The boarding process is a mess

Cons: Too hot in the plane - was far too hot. too late the drink...after I eaten.

Pros: Flight attendants were excellent, food service very good. If the service is so good in economy, I can't imagine how nice it would be to fly in business class. I would fly Qatar Airlines all the time if the price is right.

Cons: Economy row seats don't give you enough space for your legs between rows, but this is a systemic problem among airlines. You have to live with it or move up to business class.

Cons: Not a lot other than better choice of movies and music. Super airline as always

Pros: Nothing

Cons: Crew is very slow in serving and removing spiked plates. Food menu is very limited and not even asking for Tea or coffee, very poor service, feedback alone they ask verbally and thank to be positive. Late boarding not proper announcements

Cons: Boarding & deplaning for Business class should be priority. Baggage claim also should be priority. Currently there’s no difference between business and economy classes

Pros: Helpful crew and flight was comfortable overall

Cons: food quality used to be better. Need to keep the quality up

Pros: Timing

Cons: Seat comfort and leg space

Cons: Huge delay with no prior notice, missed our connectiing flight and caused another huge delay. Stuck at airport now because of the first delay

Pros: Nice flight

Pros: Comfortable

Cons: Nothing

Cons: There is no Priority for business class

Cons: Lovely new Dreamliners. Best TV screen but poor content/choice of shows. Rest good.

Cons: The remote was not working to use the TV at seat number 43E. We asked the crew staff to check but he never came back. Another thing is Baggage. It has been almost 45 minutes now but our luggage is not on the belt as well as a lot of other passengers.

Pros: Nothing

Cons: They delayed the flight hence my parents Mangalore flight got missed..air India timings are pathetic

Pros: On board crew service, and the meal.

Cons: Lot of things: 1. Flight was delayed about 3 hours, 2. Boarding was chaotic, 3. Disembarkation was more chaotic and delayed, 4. Checked bags took about half an hour to reach the belt.

Pros: Nothing

Cons: It was like flying a crowded bus with push and shove!

Cons: Chairs are small

Cons: The connection time between these two flights that you sell as a package is not enough. It is a 30 Min journey to do in a 45 min transfer, and the gate closes 30 mins before departure. Then if you’re first plane is delayed even by ten minutes (as mine was) you are more unable to catch your flight

Cons: I slept most of flight, boarding was okay.

Cons: My son has a DPNA for traveling - none of the airline staff was aware of it or what it even means. Traveling with children with disabilities is hard enough, airline and ground staff should not make it more difficult.

Pros: Flight was canceled without notice

Cons: Connecting in Jeddah is a mightmare.

Pros: Exceptional crew, as expected

Cons: Terrible customer service at the boarding gate. Plane was listed on time but we did not board until an hour after our scheduled departure time. We were not informed whether the flight was delayed or given an explanation for why we did not leave on time. There was no announcement and the gate team did not give any explanation to what was going on. Unexceptionable service. Very disappointed

Pros: The new Boeing airplane. Business class is truly business class.