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Pros: It was very comfortable and pleasant.

Cons: Could be a little better the service, the dinner was late

Cons: The craft is a bit old. Harsh landing.

Pros: Everything! The service was exceptional!

Cons: I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight.

Pros: YES

Pros: I love having a legrest! Food was good, staff pleasant!

Cons: A little hard to hear the movie, music playing on the plane competed with the movie audio.

Cons: Uncomfortable seats on newer aircraft. Polite staff, but food sketchy (crew did not know what they were serving- How does Shepherd's Pie become Lasagna?), blankets were seemingly only given to couples, water rationed? and announcements were randomly given in Arabic, Thai, English, German. Et cetera

Pros: the new plane was clean and good, and the food was decent.

Cons: The flight was delayed from JFK without warning for no apparent reason, the crew from JFK to Kuwait seemed always irritated when we asked for anything like warm water, or headphones.

Pros: Seat was comfy and spacious for economy class

Cons: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Pros: The crew were excellent and seats were comfy.

Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.

Pros: Great crew, comfortable seating with enough leg room.

Cons: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Pros: Great plane and staff

Cons: Delayed

Pros: The coffee was excellent and the crew was very professional.

Cons: The boarding was unorganized, the seat was uncomfortable, the flight was delayed 3 times and we almost missed our connecting flight, the luggage did not make it to my destination until hours later.

Pros: Entire flight was excellent crew very helpful. We had great experience definitely will recommend

Pros: The crew was very professional and the coffee was great.

Cons: Boarding was unorganized and late, the bus drive to the plane took 15 minutes to get to, the seats and cabin looked old and frayed, the flight departed late, one of my luggage did not make it to my destination. This is the worst airline I have traveled on.

Pros: Nothing

Cons: Saudia always delayed always

Pros: Every seat taken, but with a 2/2 configuration, it was fine. Didn't even have long lines for the toilet. Both landings were super smooth, and one was extremely skillfull - we had been bouncing around in a storm, and the pilot still put us down smoothly.

Cons: Don't like boarding by bus.

Cons: No individual screens for movies for an Intl flight. I'd be better to fly Turkish Air instead

Pros: TV screens on every seat

Cons: Food

Pros: Thank you for having enough legroom for someone taller. Makes life much easier

Cons: Weather delays, however nothing anyone can do about that

Cons: Train staff to be more responsive to customersn need

Cons: Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay.

Pros: Quick departure

Pros: is nice flay

Cons: they are ok

Cons: Late departure

Pros: Lag space was okay

Cons: Lines at check in counters were too long and there were less number of CSRs available.

Cons: The entertainment system doesn't work at all.

Pros: Boarding was a mess. Stood in line for over 90 mins. They don’t have Airport checkin kiosks. Flight delayed over 2hours without information to the passengers! Seats are beat up. Lavatories dirty within 3 hours of flying, and this was an 18hour non stop!

Cons: Please don’t book Air India

Cons: The entertainment system was horrible.

Pros: Seats were superb. Competitive price

Cons: The connection time between these two flights that you sell as a package is not enough. It is a 30 Min journey to do in a 45 min transfer, and the gate closes 30 mins before departure. Then if you’re first plane is delayed even by ten minutes (as mine was) you are more unable to catch your flight

Cons: Poor service Not adhering to time Very bad air conditioning

Pros: Comfortable seats, nice entertainment and food

Pros: The crew was nice, and there was sufficient overhead space for my bag.

Cons: I've flown hundreds of times, and this was the most most unpleasant flight I've ever taken. My seat didn't recline, the entertainment console was not working properly, and I had almost no legroom due to the design of the seat. The temperature was unbearably hot. And I didn't get my special meal.

Pros: Everything

Cons: Really, nothing

Pros: The counter workers upgraded my seats to window and a better boarding group.

Pros: Crew were helpful and friendly, but not as good as SAS.

Cons: Boarding delays and heavy air traffic at Heathrow were a hassle. No free tea and coffee like SAS

Pros: The crew was very helpful. Made sure I was comfortable.

Cons: Seats and entertainment

Cons: My bags were delayed, and ten days later, I still don't have them.

Cons: The craft is a bit old. Harsh landing.

Cons: We had a short delay

Pros: Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am.

Cons: Explain me to take the bag on time.it was almost left in the airport.

Pros: Entertainment system failed repeatedly.

Cons: Entertainment system failed repeatedly.

Pros: The seats in business class were great!

Cons: Once I arrived in Kuwait, there were no instructions by the crew on where to go to catch the connecting flight. I got lucky by asking somebody 2 hours later, and then they informed me I needed to take a bus to another Terminal, which was never explained by anybody.

Pros: Boarding time, crew was smart, and food was good !

Cons: Maybe more movies in French or just the subtitles.

Pros: Airport hotel was well organized, efficient with good food

Cons: Flight: - very delayed to leave with no updates - host and hostesses were very rude to both ourselves and other passengers when asked questions - ran out of chicken and veg options by the time reached the back of the plane and only had had lamb options left. Abysmal service considering a lot of Asian people don’t even eat lamb! Staff not helpful at all - sarcastically said ‘enjoy your meal’ and walked off - horrified by this remark! - freezing cold flight, when asked for a blanket they said they would give it to children first only and an hour later they still refused to give us one. Also it seemed like the louder you shouted the more likely you were to get what you want, terrible service Overall - not comfortable, small leg room, cold flight, no appropriate food options which can all be forgiven but foremost the staff were rude which is plain unacceptable. Dr P

Pros: Crew, Food, seat

Cons: Seat cushion

Pros: Slow service.

Cons: Better communication!

Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Cons: Crew members in Amsterdam were very rude and disrespectful

Pros: Yes

Cons: Everything was good

Cons: They pretty much got it down right already. The embarking experience with the shuttle at the Hajj Terminal could be a whole lot better.

Pros: Nice and smooth

Cons: NA

Pros: Nothing

Cons: Everything

Pros: Coffee was excellent.

Cons: My luggage could have been on my same flight. There were 3 notifications about the flight being delayed for no reason. A computer glitch delayed the flight from departing as the crew had to manually check the passenger manifest. We arrived late into Jeddah and almost missed our connecting flight.

Pros: The crew was very friendly.

Cons: No wifi on a 9 hour flight. Takes a long time to get another round of coffee.

Cons: See above.

Cons: I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight.

Pros: Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!

Cons: Provide another blanket when needed, was wearing shorts and a short sleeve shirt.

Cons: As always it's going to be jetlag but the entertainment system program, if they only provided more options then it would've been great but the shows and movies were outdated except a few and it was a boring, tiring flight but overall with the crew and comfort was a great experience from Kuwait.

Pros: Food

Cons: Tv not work

Pros: Hi, We had experienced a huge delay (over 8hrs) from JFK & transit in Kuwait was horrible. Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation.

Cons: Customer care & poor management

Pros: Yes and Clean

Cons: Timing

Cons: Delay more than 3 hours

Pros: Crew is great

Cons: Transport through buses to planes sucks big time. They know it. Not sure it'll change anytime soon.

Pros: I like the outgoing flight but i found worst flight ever when i came to karachi i was sick and saudia airline contineously changing their flight schedule and no airport meal offered for the people of karachi so i and other passengers decided that we never ever book saudia arabia airline in future

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: The crew were excellent and seats were comfy.

Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.

Pros: Great crew, comfortable seating with enough leg room.

Cons: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Cons: The runway lights at lucknow airport caused the plane to turnaround

Pros: Well organised and systematic

Cons: Food

Cons: Working entertaining systems

Cons: We missed the connecting flight because of late departure in Chicago In india we are kind of staying the airport for our Chennai connecting flight We are here to attend my nephew’s wedding but we will miss part of the event due to this

Pros: Lounge in Abu Dhabi was great!

Pros: The most impressive service found was the baggage arrival on time despite the short transient time in Abu Dhabi. In most airline this would be missed and will arrive the next flight.

Cons: The plane (A330) was parked at outer parking position away from the terminal building. They kept us waiting inside the bus for almost 30min with barely working AC at 40+ degC. Once the bus arrived to the plane embarking was done via roofless staircase.

Pros: Wonderful trip

Cons: A little rough air, but all was good