It took almost 4 hours to collect the luggage from the belt in Lagos. Really pathetic. Flight attendents from Dubai to Lagos were very busy and were not responding at all.
Worst kayak is worst ill never ever use kayak ever again !!
The flight was delayed and the service was not good. All the new serve was beef and we don’t eat beef so we ended up buying our own meals at the airport twice.
It went well except at delhi airport they told me that my flight is canceled and only after talking to manager they were able to find seats for me and my wife
Seat did not recline at all, wi-FI did not work at all. Those are both very unfortunate for a 14 hour flight. Crew and food was of course very nice as always.
Always enjoyed flying with Emirates, flown with others but they don't really measure up. The others are cheaper without a doubt, but not as good as Emirates
Food was great. More vegetarian options on menu would be great!
Mostly good and consistent of Emirates service. Christmas menu was great initiative and tasted good. Taking the bus from terminal to the plane spoilt the experience a little.
The main issue was that the flight from trivandrum to Dubai was delayed which resulted in arriving late in Dubai. Coincidentally the flight leaving out of Dubai to jfk was also delayed for different reason. Despite we reached the gate ( through wheel chair assistance) along with 10 other passengers we were not let in. The gate was open and yet was refrained from entering. We were then requested to flight the next morning. Meal vouchers were provided but the hotel reservations were not made and took a lot longer to receive that. If Emirates knew about the delay and was certain the passengers will not be able to board the next flight shouldn't they have prepared these ahead of time?
I would have liked less packaged snacky stuff, more fruit. The crew was great.
Flight was cancelled due to maintenance issues. It was a nightmare to get an alternate flight back home.
I ordered Hindu meal and expecting a vegetarian food. Instead I got Chicken. Also entertainment system was so bad and slow I was never able to use it
I liked crew, always smiling and provided the best services.
Layover time was not sufficient as the gate was too far, I had to literally run and was out of my breath. This was main drawback. The crew was wonderful and so is their service. I loved interacting with them.
They didn’t have my special meal I requested. It seemed like they just put a sticker on a veg meal for me. I had a little bit of it but it didn’t taste good and I got sick from eating it by the time I boarded my Frankfurt to NY flight
The food from Delhi to Frankfurt went bad or something cause I got sick after I ate the meal and felt ill the rest of my travel back to NY
From HYD to FRA - plane (787-9) seating in economy was so terribly cramped. There were tons of empty seats but we were ordered (by Lufthansa's crew) that we cannot change seats even after we reached cruising altitude, ostensibly because of "safety reasons". So what could've been a nicer experience was totally soured. Food was good. Flight was punctual. From FRA to LHR - for some strange reason ("totally full flight") they asked us to check in our cabin bag! We told them that there were medicines and delicate items inside al we'd like to keep it with us in the cabin. Then they VERY rudely *ordered* is to unload our delicate items and meds and the. Check in the bag. We complied. On the way into the plane we saw many others (whites, of course!) rolling in similar bags happily into the plane. This, this leg of the trip was completely ruined for us by Lufthansa's crew. Bottom line: I am never traveling Lufthansa again!
Flight was great. Smooth flying, movies good. Open seats allowed for good stretching.
Not enough veg food for passengers. I actually did not get veg food and starved the entire flight duration.
Crew was very courteous, friendly and professional. Caring and attentive.
