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Due to delayed flight we missed our connection flight to Amsterdam. Though Emirates have rebooked in next day's morning flight, to get the hotel voucher etc could have been improved. We have waited for nearly 2 hours to get the hotel arrangements. Even some Emirates officials were asking why hotel voucher was not provided at the embarking point. However the hotel and food was excellent.Due to lot of flight disruptions huge crowds were present in front of Dubai connect as everybody was asked to contact Dubai connect office. Some better arrangments are to be thought of

Worst kayak is worst ill never ever use kayak ever again !!

Seat did not recline at all, wi-FI did not work at all. Those are both very unfortunate for a 14 hour flight. Crew and food was of course very nice as always.

Delayed and missed connecting flight. But Emirates took care until next day flight. Thank you

Better boarding process at Hyderabad airport Better time management by air hostesses in providing the meals

Very bad !! My confirmed ticket got canceled with out notifying me in hyd airport , crew didn’t help us out !! They were very rude!! They made me pay for the confirmed ticket again !! Can you please let us know how I can get the refund for the ticket I paid

Quality and tasty Food and service, bigger seat comfort and leg room, etc.

Crew in Hyderabad could have been more helpful they were only focused on ripping customers.

My parents travelled through emirates for the first time. They were happy with the service provided and the travel.

Good could have been better. Emirates used to have really good food and lately it’s been sub par

I was mislead in the booking thinking I was purchasing via kayak however underpricer was the ticket vendor and I did not have access to seat selection, wifi or the lounge at the airport with my business class ticket for this reason. I did know know these issues were going to occur when I bought the ticket, I was very displeased

Over all good experience. Cabin crew should have been more attentive and the food quality should improve.

Crew from ground is great but the aircraft is small and last 3 rows luggage section was occupied by crew so no space for travelers. Food was OK

From Chennai to abu dabhi Abudabhi to Chicago Both flights are good , good service too

Air hostesses were great. Food was good. Flat bed is not that flat or comfortable.

Seats were very comfortable and the staff too was very friendly.

Flight got canceled due to Middle East conflict. Just fly hasn’t refunded me the money

Business class ticket should include lounge access and seat selection. The food quality and varieties should be more. It was surpirise that no dessert was offered.

Used to Etihad employees are very rude and unprofessional but now better than before over all is okay now

Very unfriendly team. It was very difficult to get a cup of coffee. Legroom was extremely small. Old, dilapidated plane.

Paid for the seat 17D. I found that that seat has no lean back facilities

Flight was short but turbulent giving uneasy feeling :( ; although views were mesmerising ;)

Flight boarding experience with journey was smooth; can describe it as a less to minimal turbulent flight!

I paid 675£ for LHR-BOM-BKK (return flight). They charged so much money but provide very less food/drinks as compared to another airlines. Never ever fly with Indigo.

Just fly from point a to b. rest holds zero stars. And with zero competition, what do you expcect

Flight was delayed 110 mins.. Crew on Ground or in Air had no regrets.. No apologies... Very poor boarding process... Awful food and beverage choice.

Crew members forgot to serve sandwiches after serving the coffee. Worst was the handling of bag. One of wheel was Broken making it useless. Though a complaint was registered and assured of compensation voucher equal to part cost of the new bag.

Please don’t send survey questions on Indigo flights. 90% of booking, check in, Boarding work is done by the passenger. So those questions are irrelevant

There was inordinate delay without any plausible reason. This has become a normal feature of Indigo now a days.

Yeah yesI have n yeah traveled on this flight yaa this flight yeahfrequently yeahrescheduled yeahor canceled this was very bad experience I yeah will never forget this Airlines have h yeahave not to do so

There was a delay on departure. Seat configuration is horrible. BA should not fly this confirmation any longer until the new seat conjugation is installed. Your competition is beating you. Food was poor to average. Not many choices. Arrival was delayed at the gate due to another plane being at the gate. You would think after the delay at the departure, BA and ground control would figure out how to ensure you passengers wouldn’t be late and running to their next connection. Overall, BA continues to be very low on satisfaction. If I had an other choice, I would choose another airline.

Worst customer service I've ever experienced on a flight. They downgraded my seat without giving me any other options, then sat in a seat with an arched back for 10 hours. I was not able to get ahold of any customer service representatives to understand what alternatives I might have, or how they will be handling a refund for the difference in fares between business and premium economy that I was downgraded to.

Missing 3 out of 10 checked in bags.Transfers in London and Chicago are chaotic.

My bag stayed in London - it didn't arrive in JFK and I was informed it would arrive at my address next day. I'm still waiting for my bag and it has not been delivered. I have an air tag, my bag arrived at JFK airport around 12pm and it has been moving between terminals since then. Now they said it may arrive 1 am or tomorrow. I'm jet lagged from my flight from India, without my suitcase and may need to miss a work day (Monday) because my suitcase was not delivered at the time it was promised (today, in the afternoon). The suitcase delivery service is not reliable and I'm not happy waiting around the entire Sunday to hear that it may or may not arrive today.

Limited entertainment. Music - very limited variety of music. Suggest more options in Hindi, Telugu, English for flights leaving from Hyderabad.

Staff except one has poor attitude. No cabin crew seen for several hours during the flight in business class. It felt like I was traveling in economy Drinks bad in business class Flight was late for no obvious reasen and I missed my flight to Miami I was put in a 3 star hotel in London although I was traveling in business class. Dinner was aweful at the hotel Overall very poor experience

They damaged my check in bag and when I filled complaint they gave some minimal amount which is not even sufficient to buy new bag. Vey unhappy with this experience.

Very Stress free Lounges were superb. Crews were caring. I loved it.

The layover time was barely 1.30 hrs and the security clearance sucks. I almost missed my flight but for the help of a manger. She held the flight for me. My baggage did not arrive. The entertainment did not work, I had to switch my seat 3 times for different issues. The travel was not fun

Great and pleasant service and smooth flight with wonderful and clean amenities.

The quality of service in AI Express was much better than Air India

I don't think there were entertainment options (short flight) - which is why I gave the 'ok' sign. Didn't make a diff in my flight experience either way, however

The planes did not have charging jacks for phones or lap tops and there are no monitors for movies. On the flight from Delhi to Hyderabad I was the last person in First asked for a meal choice and only one meal was available so I had no choice.

Entertainment screens were either broken nor did not work. Also seat back did not work. Definitely not comfortable journey

Everything was bad and entertainment did not work and no landing cards and overall done with Air India

Bathrooms were horrible. No cleaning and floor was full of tissues. Understand that passengers responsibility to keep it clean but crew should check if tissues are there or not. Also, they announced that baggage will be at one carousel but came to a different one.

Bad. Screens didn't work, faulty trays, unclean bathrooms, etc.

worst airlines I have traveled to so far. On my round trip to India, not even once did the entertainment console work, the seats wouldn't recline, Some of the air hostesses were rude and not helpful. Not planning on using Air India till they have new planes and improved inflight service

No in flight entertainment 2 toilets were out of service Crew was good, food is also good

It was less packed. Food was good.Ac was controlled and neatness ok.