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Pros: "Super good crew."

Pros: "I like the crew members"
Cons: "Entertainment selection and food could be better"

Pros: "Very cramped seats"

Pros: "Amazing services and foods"
Cons: "The business class seat was great"

Pros: "Excelent"
Cons: "I recomended yo my friend"

Pros: "Average flight"
Cons: "Seats on this aircraft have very upright seats. Not very comfy"

Pros: "The crew was terrific. Always smiling and helpful."
Cons: "If you need more space economy is a tight fit. It would be better to upgrade."

Cons: "Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO."

Pros: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"

Pros: "Nothing."
Cons: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."

Pros: "Food was good"
Cons: "Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!"

Cons: "The hot food was dry and lost my appetite"

Cons: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."

Pros: "Customer service, food, seats"
Cons: "N/A"

Pros: "Seating was spacious, crew was attentive. Boarding was efficient."
Cons: "The food choice was not pleasing to me."

Pros: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."

Pros: "Great service and very very comfy"

Pros: "Excellent"

Pros: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Cons: "would like regular water bottles to be available for drinking"

Pros: "The lunch and dinner menu was excellent"
Cons: "more bathrooms."

Pros: "The trip was horrible we have to sit separately three places."

Pros: "Very attentive and super awesome crew."
Cons: "Nothing"

Pros: "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
Cons: "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."

Cons: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."

Pros: "Very good service."

Pros: "Great entertainment system for a short haul fl flight"
Cons: "Terrible food"

Pros: "Service by the crew was great"
Cons: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."

Pros: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Cons: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"

Cons: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."

Pros: "More leg room than other airlines, superb service and excellent food!"

Pros: "Modern Aircraft , good seat ,Crew friendliness"

Cons: "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."

Pros: "Food was good"

Pros: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Cons: "Nothing"

Pros: "The entrainment was amazing!"
Cons: "Seats were a little cramped"

Pros: "Overall service, good leg space."
Cons: "We were seated in the same section with four babies."

Pros: "Upgraded to biz class, which was fantastic"

Pros: "Punctuality"
Cons: "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."

Pros: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Cons: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"

Cons: "cramped uncomfortable seats freezing cold"

Pros: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Cons: "Segment Delhi to Singapore."

Pros: "The hot towels, the legroom in economy, exceptional service. The helpful crew who don't hesitate to help with luggage. The choice of entertainment. The convenience of a direct SFO to SIN flight with a fast connection to Indian cities."

Cons: "Business cabin is not as good as the Air France one"

Pros: "Overall very good."
Cons: "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."

Pros: "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"

Pros: "Crew was outstanding"
Cons: "No sound on my entertainment system"

Pros: "Everything"
Cons: "I have no complaint"

Pros: "Staff were very friendly, helpful and attentive. Good movie selection. Food was above average for airplane food. Nice modern plane."
Cons: "Headphone buds weren't great. We were delayed two hours taking off, but thankfully my connecting flight was held so no further delay."

Cons: "Flight was delayed, but other than that, flight was great."

Pros: "Crew was nice and they tried to board the plane back to front, a strategy I appreciated even if it wasn't entirely effective given the slowness of some passengers"
Cons: "The light colored seats really showed the stains and wear and tear, giving the appearance of uncleanliness even though I'm sure the staff work hard to maintain the aircraft."

Pros: "Excellent airlines, clean and comfortable. Excellent staff and service."

Pros: "Nothing"
Cons: "Long delay and more delay in boarding"

Pros: "The food was good and the crew was nice"
Cons: "I can’t think of anything!"

Cons: "You could stand a fork up in scrambled egg. Could have built a house with it."

Cons: "Food should improve. Just rice and lentils. Bread had no butter."

Cons: "Food was very bad, to say the least. Overall quality is decreasing ever since we started flying Silkair in 2016-17"

Cons: "Seats were a little uncomfortable."

Cons: "Singapore Airlines the best."

Pros: "Nothing. Seat was so uncomfortable that we somehow wanted to reach our destination ASAP."
Cons: "Better seat, better food. Little bit spacey toilet."

Pros: "Crew was awesome"

Cons: "Delayed 1.5 hours and no communication as to why until we boarded (airport had been closed for Thai king to land...)"

Pros: "free tour"

Pros: "Crew great but some don’t realize didn’t give enough time to clear the plates Seems to be in a hurry"
Cons: "The flat bed could be straight rather than to sleep in a angle"

Pros: "Not much apart from the fact that we made it to our destination without suffering deep vein thrombosis."
Cons: "Being treated like a sardine. I mean, this trend is becoming ridiculous! How long before we're piled in standing up, like in the subway at peak hour? Two rear toilets for 180 people....poor."

Pros: "The airline was fine, it’s Kayak who charged my card $170 more than the advertised price for the flight. I just want to be reimbursed for their mistake."
Cons: "That the flight was advertised for $252 and my card was charged $422. Hoping someone contacts me regarding this case via email as I can’t get in touch with anyone as I’m abroad. My info should come up and someone in the team can see that this gets remedied."

Pros: "What's the point"
Cons: "You get the idea"

Pros: "Crew were nice"
Cons: "No in-flight entertainment."

Cons: "At Singapore our flight from ICN landed at Terminal 3, our next flight to BLR said Terminal 2 on our boarding pass, we had less than 45 mins to get there but the shuttle was too far from our exit gate at T3. When we still managed to get to T2, we were tills to go to T1, another shuttle - again quite far away, we Ran & made it to our gate on time. Not impressed with the layout and lack of transportation."

Pros: "Space to move around within the seating as it wasn’t a full flight"
Cons: "All good"

Pros: "Nothing to like,we travel with infant,there is no air conditioning in front of the taxi,it's too hot and rear end is ok,cabin crew persons are arrogant not responding,all the infants are exhausted in the taxi...a lady in the board can't breathe properly because of hotness,poor maintenance..."

Pros: "Flight was delayed.by 30 minutes"
Cons: "This is our third flight with SilkAir which was delayed"

Cons: "No complaints. Excellent service. Need daily flights from Singapore to Visakhapatnam."

Pros: "All of them"
Cons: "No one"

Pros: "Food and service was good. SilkAir is always our first choice in the region"
Cons: "It would be good if seats had somewhere to hang a tablet"

Cons: "not many snack options"

Pros: "Good services from crew."
Cons: "Nil"

Pros: "Good crew"
Cons: "No individual entertainment like behind the seat TV."

Pros: "Everything was so flawless."

Pros: "Staff were efficient and boarding was quick"
Cons: "Bad food and no individual entertainment. Worse none of the check in staff offered to help us get through security despite a long line and we nearly missed our flight"

Cons: "Plane outdated and small not very comfortable."

Pros: "We were travelling with twins and the crew was very helpful."

Cons: "when fly is cancel, your on your own."

Pros: "Nothing, steward and stewardess were nice"
Cons: "Food, seating, aircraft"

Pros: "I liked the check-in in cairns, the crew was helpful, and very friendly., The lovely lady told me what to do. I am not an experienced traveler"
Cons: "Short delay in boarding but no real problem. I didn't know that there was no on fight entertainment, I didn't know I had to have app on my ph."

Cons: "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."

Pros: "The staff was very responsive and the food was great."
Cons: "It would be great it the seats were leather so that plane would feel more cleaner."

Cons: "Business class seats did not recline back far enough. Very uncomfortable, did not sleep."

Cons: "Nothing"

Pros: "very comfortable . I love to in Singapore"

Cons: "Kolkata airport service. They did not bring the wheel chair"

Pros: "Flight was speeding down the runway at 6:45 as scheduled. Very punctual. Easy boarding."

Pros: "Plane was clean. Staff was super attentive. Enjoyed it."
Cons: "Very basic airplane food. Nothing much"

Cons: "For the four-hour flight, there was no individual entertainment system -- in the old aircraft used, only the archaic drop-down screen that keep showing the same old comedy strip. The seats were also rather old. Food could have been better. In general, does not compare well with the entertainment and aircraft offered by the middle-east airlines such as Quatar, Emirates, etc."

Cons: "Poor quality airline airport staff in Kolkata - Not helpful Filthy dirty seats"

Pros: "Everything was okay -- nothing was standing out."
Cons: "I expected better Indian food. It was okay, but inferior to Quatar airways and Indian Airlines food we had recently."

Pros: "Great service, food quality was good and the seats were comfortable enough for larger foreigners."
Cons: "Lack of entertainment"

Pros: "Everything"
Cons: "None"

Cons: "One thing that really dissapointed me was the boarding at Chiangi airport for the leg to Bangkok. It was like a second class budget airline treatment. having to go to the silkair plane shuffled on and off a bus, how many air bridges are there at Chiangi? and it is singapore airlines main hub, quite dissapointing after a long flight on the first leg and a five hour stopover at Chiangi."

Cons: "The flight was delayed and the gate was changed. The change of gate announcement was also not very clear (because of their accent)"

Cons: "More food variety"

Pros: "Very smooth and easy process boarding and taking off"
Cons: "No entertainment"

Cons: "delayed landing because of chinese reasons"

Cons: "delayed 2 times."

Pros: "A nice experience overall. Flight was quiet so plenty of personal space."

Pros: "The crew are ok. They should find jobs with other, better airlines."
Cons: "Flight delayed on both legs. Delay management horrible, call centre was worse."

Pros: "Average flight"
Cons: "Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!"

Pros: "Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient."
Cons: "Flight wasn't on time to and from HKG."

Pros: "The staff were very kind, the seat had a great amount of leg room."
Cons: "There was no alcohol on the flight."

Pros: "Getting out of the plane"
Cons: "getting in the plane. No working tablet. Poor food."

Pros: "Crews are nice."
Cons: "Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad."

Cons: "The airline"

Pros: "The service is good in general."
Cons: "The boarding process could be improved."

Pros: "The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance."
Cons: "The food is rather meh, does not stand out"

Cons: "The flight was over 5 hours delayed and they offered no compensation or extra meal."

Cons: "Cramped seats"

Pros: "The seats are more comfortable compared to the other budget airlines."
Cons: "The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies."

Pros: "I have flown Malindo before and I have been happy about tbeir customer service."

Pros: "In flight meal."
Cons: "Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again."

Pros: "Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty."
Cons: "The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight."

Pros: "Service and comfort with blanket, and entertainment movies."
Cons: "Luggage collection rather late in Bali."

Pros: "Same as previous, no fuss."

Pros: "No fuss, well organised."

Pros: "Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!"
Cons: "Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!"

Pros: "Ease of booking and 30kg baggage allow all included in quoted flight cost"
Cons: "Food quality appears to be falling down in variety and quality"

Cons: "Turbulence"

Pros: "Good service and good plane."

Pros: "food, service"
Cons: "nobody replaced the toilet paper in the bathrooms, when it was finished. Checking in started later than normal."

Pros: "You can check-in luggage for free. Not like Airasia"
Cons: "Delays, of course."

Pros: "The best thing is the free luggage allowance of 30kg each. They had some snacks and entertainment as well."

Pros: "I was very impressed given it is a budget airline."

Pros: "somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again."
Cons: "my expectations were more than met."

Pros: "Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost."

Pros: "Malindo Air impressed me above and beyond with their services, from start to finish! I don't think I've had a better experience with an airline before - keep up the amazing work Malindo!"

Pros: "Read trip advisor Will never use them again They will have an accident and it will be their fault"

Pros: "something"
Cons: "something"

Pros: "Comfortable and modern plane with good services and good communication. We had a minor delay due to poor weather but pilot and staff communicated the situation well and took safety precautions. Good entertainment options and food."

Pros: "The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well."

Cons: "There are small snack & water given previously, but now only water."

Cons: "Terrible call centre. No reply on the list luggage phone number. Absolutely terrible service"

Pros: "Nothing"
Cons: "Flight had a new schedule without prior notice We're unable to take this flight. Did not get any refund"

Pros: "Proactively checking the boarding pass to shorten que of the boarding process."
Cons: "Delayed"

Cons: "Cabin very hot. Aircond broken??"

Pros: "Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air."
Cons: "Nothing"

Pros: "Nothing"
Cons: "Evrything"

Pros: "Pretty on time"

Pros: "Good legroom and friendly crew"
Cons: "They said that they provided best quality beverages (they gave example as Starbucks), but just mineral water coming out"

Pros: "Every thing in the flight was excellent."
Cons: "Except at the airport service at Kuala Lumpur.You have to make sure to announce , when you change the gate."

Pros: "Boarding process was great, who went in first just as supposed to be so minimizing crowded in the cabin alley."
Cons: "No on-flight meal available to purchase. It's lunch time and the airline expected everyone had lunch before?!? 15 minute delay, understandable. Seat pocket was not cleaned, someone spilled chocolate drink before and the cleaning service missed to do the job."

Pros: "It was on time there was plenty of space for carry-ons"
Cons: "The staff yelled at passengers and at two points hig me (hard) in the head with luggage and an elbow)"

Pros: "The lower level cabin attendant did her best to make a better impression than her supervisor. I am grateful to her."
Cons: "The purser was not even polite. Was it because she was veiled and I was wearing a cross? I really hope not. The normal economy seats are cramped to an unacceptable level. I will avoid flying MH economy again. Malindo, a low-cost flying the same routes (SGN-KUL and KUL-CMB) I often fly, has a much better level of service than MH, supposedly a full service airline."

Cons: "Supper was very average , one slice of pizza , that’s it"

Pros: "Terrible airline company. It’s a ripoff!"
Cons: "Honesty. Ripoff!"

Pros: "Different seat location for family of five Missing luggage"

Cons: "Sitting arrangement Was poor. Five of us had five different seat. Missing luggage."

Cons: "Business class boarding could have been more organized. Was sent to the gate too early from lounge"

Cons: "The plane was old but the flight was inexpensive"

Pros: "Good seats and crew."
Cons: "Choice of movies"

Pros: "Because I had missed my original connecting flight, the airlines booked me at an overnight hotel and my new flight seat number was premium economy. This was fine in the end, but in the moment I practically cried."
Cons: "Again, not being delayed and having to miss my original connecting flight would have been best."

Cons: "I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me"

Pros: "Crew are nice,but the seat need to improve"
Cons: "The seat need to improve"

Pros: "Everything was good about this flight"
Cons: "They need to have at least 5 to 10 vegetarian meal on board."

Cons: "I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!"

Cons: "It will be nice if there’s choice for vegetarian meal"

Cons: "No seat back entertainment. Very old plane."

Pros: "Crew and food was amazing"
Cons: "Landing could be more softer"

Pros: "All of the ground staffs at Johor Bahru provided attentive and observant service. Cabin crew greeted with pleasant smile, friendly and provided excellent service."
Cons: "maintenance work not manage well"

Pros: "Everything was really good"
Cons: "But the flight left and arrived 30 minn late!"

Cons: "I haven't even made it to my destination yet."

Pros: "Excellent crew. Good food. Comfortable seats even in coach."

Pros: "Pleasant steward"
Cons: "Delayed and waste time at Jakarta airport"

Pros: "Hard landing which gave passangers a shock."

Cons: "This is the second time - once on the way to Kuala Lumpur and on the way back that we boarded late and thus missed my connecting flight. Sadly Cathay and Malaysia air (which was the airline Cathay used for the return leg of this trip refused to help and put me on an earlier flight forcing me to stay an extra 6 hrs at the airport while being sick."

Pros: "Attendants were kind."
Cons: "Frequent delays to flight timings, and it was hard to find where the flight gate was as I couldn't find one on the screen. It was a little bit crowded. No food was given (probably because it's only 50mins flight but I wished there were snacks or drinks given for us)"

Pros: "Efficient"
Cons: "Food was lousy"

Pros: "Attendants were very good"
Cons: "12 hrs in the air!!!"

Pros: "They provided us with a hotel to stay in until everything was arranged."
Cons: "No communications with KL that our flight was cancelled and marked me as a no show on my next flight. Which cancelled my next flights. I'm not too impressed."

Pros: "On time takeoff, landed early....everything was smooth"

Pros: "Crew"
Cons: "Lost bags"

Cons: "Entertainment system was old and food was so-so"

Pros: "Nothing other than the connection time and the airport was good."
Cons: "The flight was delayed 4 hrs then took them another hour to departure from JED to KUL. The airplane was an old 330 with shitty bathrooms, and I can't forget how one of crew keeped knocking on me in the toilet and he actually opened the door and said nothing at all which pissed me off,because I work for airline company and I had been in many once before but that behavior is amature once from supposedly experienced Crew member. Anyway save your money and time and avoid this airlines."

Pros: "Avoiding the huge queues (lines) in Asian airports is worth gold. Bz class travel on the KUL-BKK sector on Malaysian isn’t great but avoiding the queues at both ends makes it all worth it"

Pros: "Staff!!!"
Cons: "Bathroom line"

Pros: "Almost everything"
Cons: "Nothing i can think of"

Pros: "Second flight was quite empty and the plane was in much better shape"

Cons: "Initial flight was one hour late....almost missed my connecting flight, bags didn't make it to my destination. Not much help or info given about the late flight and how to connect to the next flight. First plane was old and beat-up."

Cons: "My checked bag did not arrive at my work city of Singapore. It took 2 days to be brought to my hotel despite my being told they would be on the next flight. I arrived back in Denpasar yesterday and, again, my bags are lost and I again I was told they would be on the next flight. I still do not have my bag. Seems to be a pattern with Malaysian Airways and I will avoid them in the future, Also, I left my Ipad plugged in at the Premier Lounge in Denpasar and realized it as I was boarding the plane. The Malaysian Air boarding staff got on radios and appeared to try to help by telling them to put aside for pick up upon my return. Yesterday, The Premiere lounge said they did not have it despite my name, email and phone number being written on the Ipad. Between Malaysian Air and the Lounge and their lack of concern and professionalism it was not a good trip. As One World Emerald member, I steer a lot of business towards these One World Airlines. I expect better treatment."

Cons: "Delayed"

Pros: "We like to thank you for all your staff are good taking for all of us. We would like to make recommends it to all our friends. May the Living Lord and our Almighty God bless you, your staffs and your business abundantly! Amen!"

Cons: "Very uncomfort flight, very bad timing, Food is not good"

Pros: "Latest informtion about the weither"
Cons: "Flight Costume"

Cons: "When they served satay they didn't ask which I prefer beef satay or chicken one even they asked it to other passengers. After finishing the dinner they took forever to clear a napkin so I couldn't find dinner was finished or not. It was midnight so I wanted to sleep as soon as dinner was finished. When boarding they do security check. It's OK. But why don't they use business class gate even there was the one?"

Cons: "Flight was delayed almost one hour. Food can be improved. Screen was broken."

Pros: "Nothing"
Cons: "Lost baggage took 24 hours to arrive. Rude staff."

Pros: "I actually thought the seats were pretty comfy. And they have in flight entertainment, no need to download an app or anything."
Cons: "Wish I had known there would be a meal on the short flight. I usually request a vegetarian meal so I couldn't do it this time."

Cons: "No alcohol"

Cons: "No food, No entertainment"

Pros: "Flight was on time, good value airline"
Cons: "Kayak did not book through airline, would prefer to use known site before paying $$$"

Pros: "The crews are friendly."
Cons: "Foods was not good for my standard. Below average."

Cons: "Check in counter personnel were very slow. They did not know proper immigration rules. They made me wait for 30 minutes while they verified with immigration on something I had already told them. I had to rush through immigration and security to ensure I made the flight on time. Added stress as a customer."