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The flight was delayed by 3 hours, causing me to miss my connecting international flight. I then had to wait in the airport 18 hours for the next flight. The reason for the delay was a computer issue, not something outside of their control like weather. To add insult to injury, instead of trying to expedite the flight to make up for lost time, they ran a carry-on baggage check to verify every bag onboard belonged to someone on the plane, which took another 20 minutes.

झूठा है इंडिगो फ्लाइट में मील दिया नहीं जब शिकायत किया तो बोला आपको मिल चुका है

It took a lot of time to declare that the flight gonna be cancelled ☹️ very disappointed.

They denied my meal which was included in ticket and also damaged my bag completely and broke the wheel and still not accepting their fault

As budget airline everything was good. Except that - boarding process can be more organised. Then if entertainment systems are not operational. Its better to keep them switch off.

Flight cancelled after 4+ hour delay. Indigo created a nightmare scenario and showed the most callus attitude towards the passengers I will refer to them was IndiNoGo!

Very nice and pleasant. Boarding was quick and the crew were responsive

Foreign nationals are not permitted to check in online in advance. We can only check in at the airport, so choice of seat was limited. I was stuck in a very uncomfortable location. I would expect a meal included in a flight of this duration. The food options to buy are very basic. IngiGo are a very good domestic carrier, but if they are serious about operating more international, longer haul flights, they need to improve this service to match every other airline I know.

IndiGo is low cost and therefore no frills, but is always a pleasant experience. No mood lighting and fancy features but clean aircraft, professional crew and absolute value for money.

Very hard seats. No food service, even though price is not competitive.