Flights arrive in | London Heathrow |
---|---|
Flights depart from | New Delhi Indira Gandhi Intl |
Flight price | ₹ 34,107 |
Distance | 6,731 km |
Airlines | Kuwait Airways, Finnair, Etihad Airways, Qatar Airways, Ethiopian Air, Air India |
Pros: Airport hotel was well organized, efficient with good food
Cons: Flight: - very delayed to leave with no updates - host and hostesses were very rude to both ourselves and other passengers when asked questions - ran out of chicken and veg options by the time reached the back of the plane and only had had lamb options left. Abysmal service considering a lot of Asian people don’t even eat lamb! Staff not helpful at all - sarcastically said ‘enjoy your meal’ and walked off - horrified by this remark! - freezing cold flight, when asked for a blanket they said they would give it to children first only and an hour later they still refused to give us one. Also it seemed like the louder you shouted the more likely you were to get what you want, terrible service Overall - not comfortable, small leg room, cold flight, no appropriate food options which can all be forgiven but foremost the staff were rude which is plain unacceptable. Dr P
Pros: Flight attendants were very friendly and helpful. Food was plentiful. Tea was hot!
Cons: Movie selection was limited. Could not find post cards at the airport.
Pros: Crew were great, seats were comfortable, Kuwait’s airport employees were really bad
Cons: Personal attitudes of airport services
Pros: Arrived on time!
Pros: The crew was nice
Cons: Our arrival time to Delhi got delayed for more than 28 hours. First they canceled our flight and gave us no other option than to take the same flight the next day. Then, the second flight was delayed for more than three hours.
Cons: Unwashed pillow and blankets, stains on the pillow
Cons: My headphones didn’t work
Pros: Overall pretty good. Newer plane, business class is well configured.
Cons: Food was good, not great. Seats when flat are quite hard.
Pros: It was on one of their newer planes which meant that we had decent comfort and entertainment!
Cons: The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.
Pros: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki
Cons: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...
Pros: Planes were good with good leg room
Cons: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.
Pros: I enjoyed the quick flight and friendly staff
Cons: I ordered Jain food and the whole trip from Chicago to Mumbai I’ did not have Jain vegetarian food. I did not eat for 18 hours
Cons: If a flight was delayed you should arrange something to enhance the security check procedure for the passengers of connecting flight. Qatar airways had done that for the passengers.
Pros: Well, it got me from Point A to Point B I guess
Cons: You cannot book seats in advance which is fine but one would expect that if you have 3 seats on one reservation, you would at least be seated together - nope 3 window seats all over the plane. Boarding was delayed for no reason. Bags took (no exaggeration) about 1.5 hours to come. And it is a hot mess with no carts
Cons: Clogged sinks
Pros: Efficient, and courteous,seats too were comfy, neat amd clean
Pros: amazing
Cons: better food
Cons: Long trip
Pros: Yes
Pros: Qsuite is the best flight experience I've ever had by a long, long way.
Pros: Crew was friendly. Food somewhat better than prior leg but far from business class standard.
Cons: Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc.
Pros: The staff
Cons: We were delayed for extremely long
Pros: Food and leg room were great
Cons: Entertainment was average
Cons: It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on
Cons: Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers.
Pros: Staff was polite and courteous. Counter service was efficient as well.
Cons: Nothing this time.
Pros: Crew was nice and helpful. Plane was well taken care of, and food was a pleasent surprise.
Cons: We were delayed over an hour and a half waiting on passengers and baggage
Pros: Hi, We had experienced a huge delay (over 8hrs) from JFK & transit in Kuwait was horrible. Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation.
Cons: Customer care & poor management
Cons: Changed my previously selected seats. Kids were seated separately..
Pros: To be honest nothing
Cons: Flight was canceled because of technical problem and they delayed us for arround 11 hours till next flight. Though they have arranged for hotel stay but the manegement if the icedent was so poor in communication, transportation, and Timings.
Pros: The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us.
Cons: We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes.
Pros: clean planes, timely service, nice flight attendants
Cons: no power outlets narrow selection of juices/water on the plane
Pros: I enjoy my flight
Cons: Again no complains
Pros: The crew was great!
Cons: I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience.
Pros: it was on time
Cons: it was a poor food choice again.
Cons: 2 hr delay
Pros: Very enjoyable
Cons: I have no complaints
Cons: I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience.
Cons: Unwashed pillow and blankets, stains on the pillow
Pros: Flight was delayed cabin crew was of no help Kuwait airport sucks only has two stores and they are expensive Arabs ogle at single women Spent 20 1/2 hours at Kuwait airport due to flight delays Will not fly with them again, pay $100 more and fly another airline I am sitting at jfk for another 10 hours because I missed my flight
Cons: Flight delay caused me to miss connecting flight and overall bad customer experience. Ground staff was rude did not want to make up for their delay - wanted to blame me. I was stranded for another 12 hrs
Pros: Crew polite
Cons: Blankets rationed, crew guessed at food, announcements in any of many languages, blankets shortage. I could go on.
Pros: Arrived on time!
Pros: It was wonderful
Pros: The capin crew,, the chairs was comfortable,,
Cons: Nothing
Pros: Crew was very nice. Seats were comfortable.
Cons: One bathroom was leaking water and came out of bathroom on the carpet. One more bathroom had no bath tissue. In that bathroom sink was chocked.
Cons: Fix the tv screens on the seat none of them worked in my section. Sat 15 hrs 30 mins without any entertainment.
Pros: Crew was very welcoming and helpful.
Cons: The plane was not clean and very little leg room.
Pros: On boarding was very quick. I was happy to get a meal on a short flight.
Cons: I do not recall any entertainment. The off boarding was slow.
Cons: The bathrooms were very messy and dirty.
Pros: I liked everything !
Pros: Everything! I never knew that Finnair was such a great airline.
Cons: Honestly, nothing could have been better.
Cons: Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear.
Pros: The crew were helpful, pleasant and professional
Cons: There wasn't anything we actively didn't like. It was a good flight.
Pros: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki
Cons: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...
Pros: The crew was nice
Cons: Our arrival time to Delhi got delayed for more than 28 hours. First they canceled our flight and gave us no other option than to take the same flight the next day. Then, the second flight was delayed for more than three hours.
Pros: Everything was excellent but Dhaka airport service worst..
Pros: Offered vegetarian meal which wasn't on the previous flight from New Delhi to Kuwait City.
Cons: Customer service wasn't too responsive.
Pros: Services
Pros: Nothing
Cons: I was injured and unable to fly. I spent over an hour on hold trying to adjust my flight and never spoke to a rep. I emailed customer service in the US and at the airline’s point of origin. Yeh up have still not responded. Poor poor form.
Cons: Flight delayed, had to stay in an airport hotel like a prison. You cant go outside the hotel.
Pros: Very nice staff on flight.
Cons: Airport was short of sky tunnels so we had to embark via stairs.
Pros: Good food and service.
Cons: nothing
Pros: Good food and decent service.
Cons: Kuwait Airways staff at Lahore airport was horrible.
Pros: Check in service was good and time was fair Also when interring to the plane, good reception and crew welcoming the passengers
Cons: No one helps on weighing the luggage’s specially with families as they have more luggage Also one of the crew was upset and was serving people unhappy
Pros: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible
Pros: Yes
Cons: Nil
Pros: The crew was nice
Cons: Our arrival time to Delhi got delayed for more than 28 hours. First they canceled our flight and gave us no other option than to take the same flight the next day. Then, the second flight was delayed for more than three hours.
Pros: Nothing
Cons: I was injured and unable to fly. I spent over an hour on hold trying to adjust my flight and never spoke to a rep. I emailed customer service in the US and at the airline’s point of origin. Yeh up have still not responded. Poor poor form.
Cons: Changed my previously selected seats. Kids were seated separately..
New Delhi Indira Gandhi Intl (DEL) India
London Heathrow (LHR) United Kingdom
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