Find cheap flights from New Delhi to the United Kingdom

Pros: "Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again."

Pros: "Entertainment and helpful staff"
Cons: "Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin"

Pros: "Most of it was of a reasonable standard."
Cons: "Plane was full"

Pros: "Crew were great! Neck cushions on chair aren’t adjustable and not comfortable."

Pros: "The crew where awesome and catered to every need and requirement."
Cons: "need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights."

Cons: "Nothing"

Pros: "The crew was maybe average, that was still the best point."
Cons: "Extremely tight space. The food was almost inedible. Awful."

Pros: "The crew were very attentive, they tried hard to help me with comfort, drinks etc. I didnt have food as it was so good in the Virgin Clubhouse!"
Cons: "The bed! When you flip it flat its rock hard, and the matress they provide is useless! Need foam matress to really make it more comfotable. If the seat reclined another few inches i wouldnt bother flipping it."

Cons: "They have to uptade the airplanes"

Pros: "I like the professional approach of the airline and the staff. Seats are really comfortable and i did not need my sleeping pillow at all as the headrest of my seat was already so comfortable."
Cons: "There is not much which i did not like about this airline. Just like other airlines, now have started feeling that Economy class travellers are being approached with bit biased approach in hospitality though they have major contribution in meeting flight running expenses. All airlines should start considering this fact and improve the overall approach."

Pros: "Top glass airline"
Cons: "I lake food and good service crew"

Pros: "Although we were badly delayed the cabin service was excellent in every way. Good meal , cheerful staff and well turned out."

Cons: "I did not like the fact that my seat was between 2 small children that belonged to a family sitting behind me .It was ridiculous to put a stranger on a 10 hour flight with a 3yrar old on one side and a 5 year old on the other"

Pros: "2 bags each 23 kilogram each total 46"
Cons: "Coffee. I don't know what it was but the worst coffee I have ever had and I tried it 3 times"

Cons: "The plane seemed to be a little bit old, especially entertaining equipment"

Pros: "Overall comfortable journey"
Cons: "No option to book food option 24 hours before as could check in could not been done earlier than 24 hours before flight. I logged exactly 24 hrs before filled in details which took a few minutes by that time said too late to book special meal."

Cons: "It was terribly late. No one had a clue on when flight would depart."

Pros: "The entertainment selection was good, though I didn't need to see the blurb about having vloggers available before every movie. One of the very few airlines to use boarding by rows, which speeds up the boarding process."
Cons: "The legroom is very cramped, pretty difficult to eat your meal with the seat in front reclined. The crew were not very attentive: they completely missed me while I was waving the rubbish on their collection rounds. In the end I had to dump it myself in the toilet bins. The PA system is too loud compared to the rest of the entertainment, had to remove the headphones for each one of them."

Pros: "Check in was very smooth with very friendly staff. On board crew was very welcoming and service was excellent."
Cons: "Aircraft configuration of the 787-9 was very poor with 9 seats abreast making the seats very cramped and very poor leg room."

Pros: "Even it was a 12-13hrs flight, I had been my best flight ever in a long flight. Virgin really exeeced my expectations."

Cons: "given milk yoghurt with VGML breakfast"

Pros: "Efficient, friendly, on-time!"

Pros: "Seat is very comfortable"

Pros: "From the check in to the service on board was very good. Staff were polite and respectful."
Cons: "The food was small. There did not serve bread with the meal"

Pros: "I liked that the boarding went really fast and the staff at the JFK airport was super nice and helpful."
Cons: "I didn't like how rude the airplane crew was and how useless and unhappy they were. The sits were very uncomfortable and the food didn't have any taste."

Pros: "Everything!"

Cons: "One toilet not working"

Pros: "Nothing because I was given a middle seat"
Cons: "6'4 and I get a middle seat.."

Pros: "Food"
Cons: "Seat reclining happens even during meal time and landing! I had to ask crew to get passenger in front to put seat back upright during meal time!!! Crew should've noticed themselves and ask the passenger without my prompting!! So annoyed!! I complained to VA too"

Pros: "The food was surprisingly ok and the seats in PE were comfortable, plus there were two USB ports, perfect!"
Cons: "Being woken up to be asked if I wanted to eat, twice! If I wanted to eat, I wouldn't have a sleeping mask on my face, or be asleep! Plus, upper class and premium economy didn't board first."

Pros: "On time, everything normal."
Cons: "Seat space so small that my knees were up against the next seat, even without it tilting back."

Pros: "They were were very kind and helpful to all passengers"

Pros: "Genuinely pleasant cabin crew, good service, good food."
Cons: "Virgin Upper Class seats are cramped, with very limited stowage space. Turning the seat into a lay flat bed (and returning it seat at the end of the flight) takes some effort--not the simplest of processes. I'm not tall, but my feet protruded into the aisle so I was being disturbed whilst sleeping. Seat is also quite narrow--feels quite claustrophobic when sleeping."

Pros: "Still a more pleasant experience than BA but others have overtaken. Crew make a difference though."
Cons: "Limo service wasn't great in China - asked for address of hotel - a major international chain and confusion on booking details"

Pros: "New Dreamliner aircraft was very comfortable with loads of leg room for a tall person like myself at 1.76m"
Cons: "My seat was directly under the aircon and it was blowing very cold all night which made it quite uncomfortable. Fortunately I had an extra blanket which I could wrap over my head."

Pros: "The boarding and the overall flight experience was quite good."
Cons: "There were movie options such as Sully and Deepwater Horizon, which I think are unsuitable for flights. Overall, the movie options could have had more variety."

Pros: "Smiling and helpful staff Great FREE food and drinks good movies Free goodie bag of travel goods, blanket, pillow etc Free candy for landing descent"
Cons: "Leg room is a little tight"

Cons: "Crew"

Pros: "The crew left my breakfast in the sear next to me because I was asleep (unfortunately i didn't notice till I started to disembark...)"
Cons: "I couldn't get comfortable enough to sleep very well, even though I was in a window seat (which I can normally lean on)."

Pros: "Everything except the plane itself"
Cons: "Plane cramped"

Pros: "Everything was great ! The staff very nice and the plane is absolutely amazing .."
Cons: "We paid for extra leg but there was no difference between normal and extra .."

Pros: "Mostly everything was fine."
Cons: "Not really anything particularly that I didn't like."

Pros: "I loved wine and whiskey. Blanket and blindfolds, headphones helped me sleep. Care packet with toothbrush came in handy."
Cons: "The Sears were tight and thin. I felt pushes from behind. I could not recline the seat enough. I didn't get a window seat, which is my favorite."

Pros: "Staff excellent - Inflight screen useful."
Cons: "Could not do online Check in - apparently as there were 4 separate legs on my Ticket."

Pros: "At JFK the lounge and service was the best I have encountered."

Pros: "Everything on-board was awesome...Great job guys!!!"

Pros: "nothing"
Cons: "My ticket was cancelled at the time I was standing in front of the airline counter to check my bag. I was so furious. The airline did not help me at ALL. In fact, they offer me to buy a brand new ticket at a new price!!!!!! I ended up re-bought the ticket from United airline as my husband has United card (chase) and we ended up paying over 1900 for the ticket that should have been about $911. The priceline number is not helping. I have trip insurance but no. nothing worked. I will never fly Virgin Atlantic again."

Pros: "The ground staff at Delhi was very helpful in giving us a new flight ticket for the next day for free eventhough they maintained that it was actually Air India's responsibility."

Pros: "Everything."
Cons: "I think James Bond movies would be appropriate."

Cons: "The worse experience ever. I booked the flight and then they canceled it, i tried changing the dates but the website was giving me an error so i called them, after being on the phone for 2 hr some guy answered who seemed very tired and not thrilled working for LOT. Rood and not helpful, told me to try FB messenger and online changing again. Failed to get a voucher, refund or change the dates online, was still getting an error. on messenger they answered and told me i can get a voucher, i told them i don't want it and after that they stopped replying all together. good thing i got my money back by filing a dispute with my CC company."

Pros: "I like that the boarding was delayed mid-way for some unknown reason (thus, the take-off was 15 min delayed), and I was able to get on the plane with my short connection not being the last passenger. :)"
Cons: "Food could have been better."

Pros: "Everything was meh"
Cons: "There are other airlines"

Cons: "Plane was delayed"

Pros: "Plane was newer and the cabin crew were courteous."
Cons: "Gate people suck. I can’t even describe how rude and useless they were. There was a lot of them and none of them would have been better. I also was almost bitten by a large pit bull while waiting to board the plane."

Pros: "Good crew."
Cons: "Install AirShow for flight tracking."

Cons: "Short term for the transfer"

Pros: "Crew was ok"
Cons: "Short connection time. Missed my next flight so they send me from Warsaw to Vienna and then to Belgrade. Entertainment screen was freezing every 10 min"

Cons: "Din’t be almost 4 hours late No explanation, no apology"

Cons: "Polish airline Should not be allowed to fly tomUs"

Pros: "Crew was great!"
Cons: "Selection of complimentary beverages is very much lacking."

Cons: "The Odessa airport is confusing for departure but good arrival area"

Pros: "The aircraft."
Cons: "First and last time on LOT!Boarding and flight crew rude, unhelpful. Flight late, no communication, no info at the gate. No standard communication, no info from the pilot during the flight. When the crew spoke in english or polish it was unclear. No help no info with connecting flight, missed it!"

Pros: "Everything was excellent"
Cons: "The check-in opened a bit late from Israel and I did not plan on it at all but I look at what I had better things so I think there were a lot of good things here so I do not look at check-in"

Pros: "everything"
Cons: "keep providing the same great experience!"

Pros: "Seat comfortable. Entertainment great"

Pros: "The crew was as if it didn’t exist and the seat was anything but comfortable."
Cons: "The seats could have some cushioning, they could have offered some water to passengers, they could have kept the boarding gates the same to save confusion and they could have honoured my choice of seating...what’s the point of giving me a choice when they are going to seat me wherever they please?"

Pros: "Arrives on time. Speedy boarding. Polite staff. Smooth flight."
Cons: "Leg space in the seat is very tight."

Pros: "The crew remained polite and we were given a bottle of water each during at 2.5 hour delay."
Cons: "We had a two and half hour delay on an evening flight on a Sunday from WAW to Paris. This was during the UNFCCC COP24 when there was extra heavy international traffic through Warsaw. It was not clear why the plane was delayed for so long. It meant in the end that we got to Paris after midnight when the RER train had stopped running and the airport was functionally closed. This meant instead of a train ticket, rather a 55 euro taxi to get home. This was an expensive delay."

Pros: "I DIDNT TAKE A FLIGHT TO LONDON DONT KNOW WHAT YOURE TALKING ABOUT"

Cons: "Every time Lot plane delayed!!!"

Pros: "Food best airline food I have had in a long while."
Cons: "Checkin...they charged me 120USD for 2nd bag because my roll on was 3kg over. I then see all the carry on other people had was ridiculous. I got delayed by 30 odd hours 2 weeks ago by Lot airlines with no compensation, I then get charged extra 120...."

Pros: "Brand new plane, very smart albeit plasticy and clunky. Professional staff. Very helpful when I had a specific personal request at the booking office. Flight crew were not constantly trying to force us to buy things or making announcements every 5mins like some budget airlines I could name. Flight was 30mins early so no problems there."
Cons: "Warsaw Airport is terrible. Not enough seats in the departure longes. Not enough choice for shops. Not enough toilets for the volume of passengers."

Pros: "The crew"
Cons: "Change gate"

Pros: "Food was great and aircraft was new Fast track lane in WAW was really fast - saved a lot of time"
Cons: "No online checkin offered No lounge offered, even for a fee Luggage was not tagged priority No priority boarding offered Service quality onboard was a bit variable"

Cons: "no seat assignment"

Cons: "The ticket agent was really grumpy, they were late taking off, I am not crazy about prop planes, too much vibration."

Cons: "Delayed flight from Toronto to warsaw by 2 hours, then delayed flight from Warsaw to Rzeszow by 7 hours due to no room on the plane."

Pros: "The plane was on time, friendly crew, food was pretty good as well"

Pros: "Service is good, flight crew are helpful and attentive, meals are good. Entertainment is good."
Cons: "Unfortunately the flight was delayed by an hour so boarding became frantic and stressful. We had already left the gate and the plane was taxiing and some people were still not sitting in seats - I suppose that's fellow passengers for you - and they were told by flight attendants to get into their seats. Economy seats are very cramped so it's an uncomfortable and probably not healthy experience for that long. The flight delay meant that there was high stress in Warsaw to make the connecting flight. Why transit passengers need to be subjected to security checks and clearance I do not understand. We have just got off an international flight - transit passengers surely aren't combined with new passengers who have not been through security in Warsaw."

Cons: "There was no food. Only for a money."

Cons: "2 hour delay and no baggage when I arrived. LOT has some serious problems!"

Pros: "Pleasant crew"
Cons: "On warsaw to tel aviv for 3 1/2 hours no movie, music, complementary food or snack."

Pros: "They was in time what I was like"
Cons: "The other passengers didn’t stay at the seat they change the seats, and the seats was dirty"

Pros: "The flight was fantastic! LOT is ROCK! Thanks much!"

Cons: "Personal entertainment is buggy"

Pros: "Food and staff was amazing"
Cons: "TV didn't work good"

Pros: "the flight and service was decent"
Cons: "The check in process lacked. I unexpectedly had to check my bag, they charged me 70 Euro ($85) which required I go to two separate counters. One to check the bag and a second (upstairs) to pay. Both attendants lacked a sense of urgency. In fact, they acted like it was their job to go as slowly as possible. Even after I mentioned I was starting to feel stressed about the time. I overheard other attendants complaining about customers who check in late and expect them to move more quickly. I found their apathy offensive. To add insult to injury, they lost my bags. Having paid $85, which I think is outrageously and obscenely expensive, I'd at least expect my bag to be well taken care of. Sadly, it wasn't. The lost luggage counter was also apathetic, though I realize they are not LOT/Luftansa."

Pros: "."
Cons: "."

Cons: "This plane is never on time. Count at least 45 min delay. I avoid this airline. Take their tickets only if they are significantly cheaper than the competitors."

Cons: "The flight was delayed two hours and I missed my next flight because of that"

Pros: "service was good"
Cons: "stron delay (more then 2 houres)"

Pros: "The crew was ok"
Cons: "LOT planes were late to both directions to the place and 2 weeks later from the place. When we flew with my little daughter - toddler to the destination the plane was late and as a result we were late to another plane, so they sent us to the same destination country but to the different place and then I had to find out were to go further while our luggage was lost (found in 3 days). When we flew back, the plane was late once again and I was told that we might will be left until next day morning, so lots of nervous and stress. The food provided was very poor as well - basically just small chocolate bar and water, tea or coffee, so if you are hungry it would not really help you."

Cons: "Please note that Economy class requires separate luggage fee (70 EUR in airport) even if customer service confirmed by phone that your class includes it."

Pros: "Nice flight crew, decent food available for purchase."
Cons: "I purchased my ticket through Kayak on priceline.com In the description of the fair it was specifically stated that I'm allowed 1 checked in bag. The airline did not send me the standard check in and flight information email, so when out of concer for my flight, I logged in a few hours before to find out that all the good seats were already taken. When I then proceeded to online check in, I was dumbfounded to find out that I do not have any luggage allowance. When I called their English language help line I was connected to a prerecorded message and then promptly connected to a Polish speaking person. Lucky for me I speak some Polish, but if you do not you would have a problem. The person then proceeded to inform me that the flight from Poland to London that I was taking is considered by the Polish airlines as a local flight and for that reason I'm not allotted a free checked in bag. I fly a lot all over the world and this is the first time something like this has ever happened to me. I will now permanently stay away from Lot. They shouldnot be considered a major airline, but a cheap flight air. This way when booking a flight you would know to not expect much from them."

Pros: "Well air conditioned plane. Prompt service"

Pros: "Very comfortable"
Cons: "N:a"

Pros: "I liked every thing the crew was exelent"
Cons: "Dislike to crowded"

Cons: "Crew hospitality"

Cons: "Free drinks please"

Cons: "On time"

Pros: "There was a special needs boy that sat behind me and he had some issues (long flight, understandable) and the crew were AMAZING with him. Not everyone has common or even human decency. These people were rad, and it was lovely to see."

Cons: "We went to Gatwick(75.00 Uber) to reschedule in person and we were told there were no refunds and if we wanted to change it would be 250 pounds. It is my wife’s and my 35 year anniversary and this wants a mood dampener"

Pros: "Nothing really"
Cons: "Politeness during check-in, timeliness in providing gate information, having a person at the BA desk to help, being on time"

Pros: "For the most part the people and workers were very nice"
Cons: "Couldn’t add baggage with the ticket bought online. Once I did it cost $100 to add 1 bag. Checking in process was the worst, as many kiosks didn’t work and the software seemed buggy."

Pros: "BAc- great brand and very professional."
Cons: "Nothing for me"

Pros: "Fab flight in every way"

Cons: "Transit time should be calculated reasonably."

Pros: "Flight screens showed info"
Cons: "Bring back free food ba"

Pros: "Yea the crew members were very polite and nice"
Cons: "There was no charging point in the plane in my returning flight so that was a bit disappointing"

Cons: "A 2-hour layover was too short. We experienced crazy long lines for: the bus between terminals, immigration passport review; passport review before the metal detector, and detailed tests on permitted volumes of shampo, and toothpaste. The agent forced me to check a normally permitted carryon bag, then the bags took 45 minutes to be placed on the turnstile after the flight. Not an efficient airport."

Pros: "This is a no frills BA flight, but I'd rather do fly with BA than the other options. You have to pay for food and drink, the quality of crew far exceeds the usual low cost dross."
Cons: "Nothing for the price. Although my preference would be BA via London City."

Cons: "Bit of delay."

Pros: "Quickness of flight."
Cons: "Came round collecting cups etc within minutes of being served. No sky shop. And I was sitting in 3rd row (by choice) but didn't know I would have a curtain inches from my face for most of the journey."

Pros: "Good for leg room and nice and the seats are comfy and wide too. Still get a free drink and snack on this flight and the service was friendly and efficient throughout. We were very quick to board and flight landed early, so very happy."
Cons: "I'm guessing this plane was stopping in EDI for the night, so it parked way, way away from the terminal, so we had an extra 15 minutes none of us had been expecting to wait for the bus and transfer."

Pros: "Much quieter than Heathrow so a more relaxed environment to travel. Flight left slightly late but made up time and landed ahead of schedule."
Cons: "Having to pay for a cup of tea. No issue with BA charging for alcolhol in a 1 hour flight but still think drinks like tea/coffee should be provided free."

Pros: "Staff and Crew amazing and very friendly on this trip"
Cons: "Nothing negative to report best flight for some time"

Cons: "Left late. Everything was unorganized."

Cons: "As requested checked my bag in and it took an absolute age to get my bag in Edinburgh. I ordered a toastie it was lukewarm"

Pros: "Amazing service in club Europe"
Cons: "Nothing to say"

Pros: "Cabin crew"
Cons: "Boarded on a bus"

Pros: "Last minute flight (booked 4 hours before departure), one way, economy, for €99 from Amsterdam to Edinburgh via Gatwick. Long layover at Gatwick (around 3 hours), but I had much work to do anyway, so time went faster than I realised. Not sure if this was the case at Schiphol, but at Gatwick had priority security queue as a BA customer."

Pros: "Flight from Delhi got delayed thus missed connection to Montreal . Put on flight to JKF - Montreal , which didn’t made any sense as we live in USA . Thus requested to be placed on flight JFK- BTV. Then that flight was missed by 5-10 mins , plane was still attached to gait as we reach at gait & it was 2240 pm & flight time was 2250. So spend the night At airport floor with two kids & seven people total in party . No compensation was given at all . BA is the only carrier that charge money to pick up seat assignment in advance more 24 hrs ."
Cons: "Everything mentioned in above section ."

Cons: "my ticket was suspended for no reason, asked me get another ticket book , can't board, later a lady ( Sonam ) there in check in counter resolved. The check in Staff Mr. Gaurav at India airport was rude and over smart while talking to me, he pretended he was busy , but who is FREE in this world. Poor experience at the time of check in. and yes Thanks to Sonam who walked extra mile to talk to customer care of british airways and resolved for my ticket. Finally I could board. Even if ticket was suspended why it was not informed me to take any pro active action, why I had to wait in long queue to know that my ticket was suspende, IS IT NOT RESPONSIBILITY OF BA ???"

Pros: "Nothing"
Cons: "Overpriced and outperformed by the Budget Airlines."

Pros: "Comfortable enough seats"
Cons: "Not even drinks were served"

Cons: "Got sick with the food I had on flight from Del to London and was puking through my next flight from Lon to Van"

Pros: "Staff at Heathrow was professional and efficient. Staff on board was professional and friendly as well."

Cons: "could not even get water to drink without purchasing"

Cons: "security in Heathrow was AWFUL. There was only ONE person working to screen luggage AND check luggage that was questionable. There wee 15 people waiting for luggage who almost missed their connections. I sprinted through the airport and made my connection with 2 minutes to spare."

Cons: "No hay entretenimiento"

Pros: "Everything was great"

Pros: "Seating was roomier and much more comfortable. More leg room."
Cons: "No free snacks or drinks."

Pros: "Luggage delayed."

Cons: "Did not get the seats I paid for"

Pros: "787 is new. boarding was mostly efficient, although i was prevented from boarding even though there was nobody in queue due to some rules. food was good. entertainment was pretty complete. crew did well, but their command of english was not as good as one might expect."
Cons: "787 had issues with the window tinting. although it was a day flight, it felt like a night flight, with the expected effects on jet lag and fatigue. also, in premium economy, my seat was in the very last row, next to the toilet with no window, even though it is a window seat. to call a seat the 'window' seat, and then have no window is deceptive."

Pros: "Was not made aware of baggage policy. Their regular policy allows one checked baggage but not our ticket. Was not prompted when doing online check in and led to me paying almost 200 pounds for luggage. Just ridiculous!"
Cons: "Baggage policy not clear - good way to force customers to pay more and help their revenue!"

Pros: "Inflight crew was good and polite."
Cons: "Made me go in economy class que to enter the aircraft inspite of I having paid the 3 times more expensive business class ticket. Business class seats were too small and uncomfortable compared to the other airlines. Loos and facilities were not in accordance compared to the other airlines."

Pros: "Comfort of plane"
Cons: "No indication given of delay. kayak knew before ground staff. On arrival parked at cargo terminal and had to get bus. Then stuck on bus for 10 minutes as could not get terminal fooors open. They turned heating up at full blast with no air. Surprised nobody passed out"

Pros: "Individually the crew was quite nice and tried to do their best to their best."
Cons: "Dirty toilets. No toilet seat covers. Ran out of toilet paper. No oversight to basic hygiene given a 12 hour flight."

Pros: "I was travelling alone with a baby and a toddler and found most of the staff very helpful - stowing my bags, helping to carry my buggy, helping with seat belts etc."
Cons: "A member of staff at the gate referred to my 2 year old daughter as "a difficult child" to another member of staff because she didn't like having her photo taken. I felt it was very rude and unfair, particularly as I had to lift her to an awkward height (whilst also holding a baby) as the camera was in a fixed position. It was clear the staff member didn't have children herself!"

Pros: "I received an email cancelling the flight before I left home."
Cons: "Last minute cancellation of the flight by BA meant I was unable to attend the event I was booked on. Have found service has definitely declined on recent BA flights I've travelled on. Check in staff are good though."

Cons: "Old aircraft on sector"

Pros: "The seats were comfortable and the crew helpful."
Cons: "More than an hour late in taking off, and the food is almost inedible - get the Air Canada chef on board!"

Pros: "Slept most of the way. Cabin looked new, so that was nice."
Cons: "Having to gate check my bag even though it fit in the overhead bin."

Pros: "Food"
Cons: "Nothing"

Pros: "Nothing. At. All."
Cons: "This was a nightmare. BA had no flights available to Edinburgh. Booked on 3 separate flights at 2 different airports. Last one was canceled outright. After being awake for 28 hours and traveling for 15, we finally were given a hotel room for the night in London. Still trying to get to Edinburgh."

Cons: "Couldn't say as the flight was cancelled on arrival in LHR. Took 5hrs and 8 seperate question to discover what was going on and to be offered a flight to Glasgow as an alternative. The flight to Glasgow also took of late arriving at 2310 local. Europecar were great hired a Mercedes E220 with a gps to complete the journey to Edinburgh, at a cost of 600GBP for 3 1/2 days including fuel. Arrived 8hrs late, seriously affecting sleep patterns and ruining an already tight schedule. BA could have met us exiting ac from LAS in T5 explained situation, new boarding cards etc, total fail, should have booked flight with Lufthansa to EDI via Frankfurt for 600USD less. BA Staff comments such as " I'm sorry I haven't been trained for this situation, I can't help you after 40 minutes" etc Total lack of staff available and able to assist, super poor knowledge, massive queues not moving."

Pros: "Nothing"
Cons: "BA is the national flag carrier, operating from the newest terminal at the country's top airport. You would think that they could manage, in the 21st century, to get us to our flight on time, using an airbridge instead of 30 year old buses. Said buses were also too few in number so boarding took the thick end of 40 minutes as they shuttled back and forth. BA are a complete and utter joke. There is no excuse for this level of penny-pinching inadequacy."

Cons: "Lost luggage"

Pros: "Spanking new dreamweaver aircraft."
Cons: "Non working usb ports, stale entertainment fare need to be addressed urgently"

Pros: "Nothing. I would never ever fly with Air India."
Cons: "They need to work on everything. Super crappy customer service, crappy food quality etc"

Cons: "There were no fans or AC running before takeoff and we had to sit in a hot plane for an hour. My seat wouldn't stay reclined. My child's entertainment system froze early on and no one fixed it. One of the toilet seats was broken. Airport checkin lines were very poorly managed."

Cons: "Proper meal for lunch but for dinner we were given snack foods (croissant, fruit salad and chocolate cake). Also my bag got left in Delhi as I had a fast transfer - Got it back but it was quite stressful!"

Pros: "Arrived early . Really rude air hostess told me to go and sit down .I was standing because my feet were swollen .So rude ."
Cons: "On the ay out broken seat no TVs no choice of food poor service . Return better seat , vegetarian option was potatoes curry with rice ,fruit with ? A bug in it ( yet to go under microscope ) and a rice based desert !! Poor choice of films . No service between meals unless you went and asked for"

Cons: "Seats and surroundings could be cleaner."

Pros: "Nothing in particular"
Cons: "The cabin was freezing. People were wearing jackets, hoodies, scarves and hats but the flight attendants didn't do anything about that. The disastrous Rayanair at least realised how that was making them burn more fuel and now they are letting passengers melt with heat. When will Air India learn this?"

Pros: "Timeliness"
Cons: "Nothing exceptional"

Pros: "Excelente"

Pros: "New aircraft"

Pros: "i have never flown before so i was very surprise that all the staff was very good and very helpful. i have told my family and friend what a good Experience i had"

Pros: "Pilot was perfect"
Cons: "Food should be good"

Pros: "Clean plan with extra seating space. Attendents were also very welcoming"

Pros: "Req.,desciplin manners in staff AirIndia"
Cons: "Each and everywhere missmanagement"

Pros: "All good"
Cons: "None"

Pros: "put more sevices from Kerala Airport"

Cons: "Tv screen did not work during entire journey."

Pros: "Nothing in particular!!!"

Cons: "The food"

Pros: "I liked nothing. Starting from bagage transfer from SpiceJet in Delhi"
Cons: "Behavior of customer service in Delhi Airport. Absolutely unethical behavior from an agent called Vikash who claimed to be a manager in transfer disk in Delhi."

Cons: "It was late"

Pros: "Boarded fast; on time"
Cons: "Seat did not recline; food poor quality"

Cons: "Everything"

Pros: "Aircraft comfortable Crew helpful"
Cons: "Flight delay not announced till queuing up for boarding Text from Air India to arrive 4 hrs before boarding Flight delayed by 1.5 hrs due to fog but no intimation till after queuing at gate! No announcements re extent of delay. Crew got on with doing their job Lack of info - ? Down to Delhi Airport but distinct lack of Air India ground support But in their defence all flights were Delayed maybe this was just one of those things but to not let passengers know - this could do with improvement."

Pros: "Nothing as change of aircraft took two hours and no facility to passengers was provided by the management . Lot of harassment to passengers especially to seniors ."

Pros: "Liked everything"
Cons: "Liked everything"

Cons: "Jyotsna"

Cons: "luggage transfer should be taken care in case of international to domestic transfer"

Pros: "What a wonderful surprise to have sat in first class! My first experience...amazing, friendly staff!! Thank you"

Pros: "All"
Cons: "None"

Pros: "Good"

Cons: "The fruits served was bad and got spoiled. No proper response from the cabin team"

Pros: "Nothing to complain about"
Cons: "Entertainment sucks. Looks like display from the 90s."

Cons: "The tv screen I'm front of my seat didn't work .41C I suppose was my seat number . 14 hours were so tough to pass by"

Cons: "Entertainment sockets were broken in my both flights!"

Pros: "Nothing really."

Pros: "Flt was on time. It was enjoyable.."
Cons: "Lost my sleep !!!"

Pros: "That it could fly!!!"
Cons: "The staff are awful - no sense of customer service. The food was frozen and distasteful! They should get sued over health and safety! No drinks service, all self service. Broken seats and TV - third grade airline!! Should not be allowed to operate in developed countries. Crew were pathetic! The only good thing was it could still fly - thank GOD for that!"

Pros: "Flight experience was overall very good..Everything went smoothly.....food was OK...had seats in H row and these were very comfortable...could sleep for 6 hrs..In flight entertainmemnt was fine..But didn't require much of it...as I slept through most of the flight...above my expectations...4.5/5"
Cons: "Crew behaviour could have been better"

Cons: "One of the passengers threw-up in the aisle near the restroom and the airlines staff simply threw some news paper on top of it rather than actually cleaning it up so we all sat there smelling it for another 5 hours."

Pros: "There is nothing which was good"
Cons: "Every thing"

Pros: "Smooth boarding, on-time arrival, courteous staff"

Pros: "Plane was right on time and the crew was very nice. They took really good care of us on both ways. I was bit spectic first but the over all leg room and the seats were comfortable. For the money and the direct flight option, I would recommend Air India. Keep up the good job. I also like the fact, they take security very seriously."
Cons: "The entertainment system is bit outdated and could use a nice upgrade."

Pros: "Nothing really."

Cons: "Seat 52E was broken. I had to pad the exposed metal bar with blankets and sit on it for 15 hours. It has given me back ache."

Pros: "everything except entertainment was good"

Cons: "Overall, the wheelchair experience in Calcutta airport was bad. My parents were heckled by the wheelchair carrier for money. This could be improved so that elders did not face such challenges."

Cons: "Very uncomfortable back rest, I could feel the iron mesh on my back. There is no cushioning at all."

Cons: "Missed connection. AI didn't give accommodation. No response from customer services at DEL airport"

Cons: "The bathrooms were very messy and dirty."

Pros: "Yes, very comfortable."
Cons: "It’s Ok enough. Thanks."

Pros: "The crew was ok"
Cons: "The temperature in the plane was freezing, and there were no blankets. The crew couldn't control passengers that did not follow the flight rules."

Pros: "Nothing"
Cons: "Not paying for food"

Pros: "boarding and flight was on time, no delay at all"
Cons: "everything else, nicer crew, newer aircraft with comfort seats, entertainment, more free food and drinks and not only water and some poor sandwich. making problems of every small bag even when the bags are from the duty-free in the airport people had to pay extra for the bag size"

Cons: "Very long check-in line which went very slow because they charge for printing boarding passes and many people did not have theirs printed, leading to confusion. The fact that they charge for this is pretty ridiculous and scammy--I'm pretty sure they do it just to pull money from people who don't know any better. This information should be more readily available."

Pros: "<3"
Cons: "<3"

Pros: "Fast boarding"
Cons: "Connection times food and service need improvement"

Pros: "Make sure you check in online. You will be charge if you are not ."
Cons: "The food wasn’t the best and they ran out of some food"

Pros: "Crew"
Cons: "Entertainment and comfort"

Pros: "All fine"
Cons: "Nothing"

Pros: "No real complaints here. Went on 4 flights in total and all were relatively decent. The planes are old, but 3 of 4 of my planes had upgraded seats with tv screens built in, where you can plug your phone to charge. The seats are of regular comfort, nothing outstanding, but not too bad (I’ve definitely had worse). Cannot regulate AC, which is somewhat annoying, but once again, not a big deal. Did not take food options so can’t comment on that. Flight staff is more or less polite, always smiling, and will make sure you have what you need. Would probably book again with UIA if it were an option."
Cons: "No AC regulation, planes are old, and very cramped waiting spaces for bathrooms."

Pros: "I got a great deal with Kayak.com A+"

Cons: "Airplane seemed outdated, with no individual televisions, and some strange movie selections, which I could not see over the seat/hair in front of me. The flight was very long, so individual entertainment would have made the time pass a little more quickly. The main meal entree was okay, but the bun and brownie was stale. The snack was inedible, despite being quite hungry (stale bun with very little chicken, no seasoning or lettuce or mayo, very dry). Did not see the crew very much after the initial meal was served, but that was okay as I did not require assistance."

Pros: "Nothing actually"
Cons: "That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else"

Pros: "The flight left and arrived on time."
Cons: "We fly a lot. But this was our first time flying UIA. Thank goodness it occurred to me to do the online check-in (which, by the way, did not work from my phone; I had to ask the hotel lobby to lend me a computer) because they charge you a fee if you do not arrive with a printed boarding pass. They also weigh your hand luggage and if it is over 7kg (which is nothing!) they force you to pay 70 euro to check it in. We had to pay 140 euro for our 2 check-in bags anyway, because apparently the tickets we bought did not include check-in luggage. Mind you, when I booked our flight nowhere did it indicate I would need to pay for luggage, and when I did the online check-in it also did not state I should or could pay for luggage. Other passengers said that their flight to Lviv included their checked bags, but they got charged for the luggage when flying back out of Lviv. One young man who was already ready to board was told to go back out to check in his hand luggage because it was too heavy (although he had already been allowed through to security with his hand luggage)... and the “scientific” method for showing it was too heavy was the man at the gate simply lifting it and deciding it was past the limit. The lady at the info counter, when we had to pay for our luggage, was extremely rude; in my husband’s words, she was “uniquiley unqualified for a position involving customer service”. So... the ticket itself from Lviv to Kraków might have been affordable, but the airline finds creative ways to make you pay through your nose. We would have actually saved money (and stress) by booking a direct flight with a different airline (or taking the train!). Hopefully UIA will ”get with the times” and become more transparent about their charges, as well as find more qualified customer service representatives. Ukraine is a lovely country and many of the people coming through are seasoned travelers. If the airline continues to make it difficult for flyers, many may choose not to return. This was a short flight, but not even drinks were served."

Cons: "They changed my flight to a different airline!!"

Cons: "Unexpectedly long delay in Kiev for the flight to London. The plane from Kiev was boarded by bus which was both very slow and inconvenient."

Pros: "Great food and service .Very friendly personnel"

Cons: "Everything was excellent,thank you Ukrainaian ai."

Pros: "Staff were very helpful"
Cons: "Assistance was booked but not very helpful"

Pros: "Fast security check."
Cons: "Nothing"

Cons: "Food was the worst Ive ever had in any airline! Not fresh at all! Made me sick! the service very poor, flight attendants were very impolite, they cannot speak English well. The boarding process very unprofessional, chaotic and problematic. I will never fly with Ukrainian airlines again for sure"

Cons: "One of the worst flights of my life. It lasted 10 hours and the plane had no in-flight entertainment system. The plane is old and very uncomfortable. 5 babies cried THE WHOLE FLIGHT and neither the parents (impolite people, of course) nor the flight attendents did anything about it. Food was terrible, service is terrible and you have to pay for a SODA and for printing your boarding pass. Disgusting airline. I will never fly this again. And it wasnt cheap, just in case you are wondering."

Pros: "The plane was newer and less beat up looking"
Cons: "There were more delays with this flight as well. I ended up traveling for about 19 hours with all the delays instead of just 11/12 it was exhausting."

Cons: "Flight was delayed"

Cons: "Both legs of the trip were delayed for more than an hour. One of the boarding staff was very rude and hate forigners ."

Cons: "First, the security took about 15 extra minutes trying to decide if I was the person in the passport and on my work permit. Then they brought in another person who eventually agreed that I was the one. The second was I spoke to one of the crew that I was hungry and I would not mind eating something and she showed me the menu. I told her what I would want and she said I should hold on...Then She served, I waited for about 2 hours only to be told they are out of food!"

Pros: "On time departures despite snowy conditions."
Cons: "Only drinking water was provided on the shorter flight and food and drinks on longer flight were overpriced. Mobile check-in ap has very small text and zooming is not available to read it."

Cons: "Impossible to check in at the airport, can only be done online!!! I normally only use my phone for phone calls. Had to go on the web site to check in then get an email sent to me with boarding pass to be able to put my bag on a check in computer!!!all of this while I’m standing at the desk. This is now rediculous way to travel, hope the airline does not go broke with people avoiding travel with this company!"

Cons: "There was a belligerent passenger who in normal circumstances would be put in handcuffs but the staff continued to let him get out of control. Made the passengers very nervous. I was disappointed how they handled things."

Pros: "Everything was ok."

Cons: "Boarding pass extra charges made the tekits cost more than other's"

Pros: "Flight was ok"
Cons: "except seats too close together and the food sold wasn't very tasty. Or plentiful. Mostly bread. Be nice if they boards by rows"

Pros: "Attentive and helpful crew,great pilot. Despite of age of the plane smooth flight."
Cons: "It was very hard to fit into seat though I'm medium sized person. Was very hot in cabin wile boarding. Mediocre food."

Pros: "Boarding and comfort are good. The plane was big and comfortable."
Cons: "Just a cup of warm water is not acceptable for an international fligjt. Shame."

Pros: "Arrived in time to make connecting flight"
Cons: "Tight quarters, only 2 toilets, dirty without any toilet paper, several children seated without an adult behind us, kicking our seats and playing with tray tables"

Pros: "Nothing really, Luggage arrived to London after 3 days, had no clothes, chronic medication in luggage and had to see a dr to prescribe it for my 14 yr son, I had to spend over 100 pound to get by unlit I received the luggage"
Cons: "Small seats, no meals, no tv, no luggage until after three days Never again"

Pros: "The ladys was very good and help in all ways as I fly with Ukrainian airlines alot and I rate them 10 out of 10 siv"
Cons: "All was good as a very good airline to fly with and I will fly with you as much as I can"

Pros: "Staff very helpful and boarding excellent especially as there is advantages of being a Panorama member"
Cons: "Always a lack of space and flight hot"

Pros: "Not much to like it's convenient you don't get much for your money"
Cons: "The seats not to comfortable even after they tell passengers to shoot off their electronics they really don't enforced people have there laptops iPads and phones operating as the plane is taken off"

Pros: "Not sure why other reviews so negative? This was nice, well-managed, on time flight on modern (new?) Boeing 737-800, despite being completely full. Good, professional crew, cabin service. Friendly/multilingual."
Cons: "Minor point prior to flight: Initially got conflicting information/direction from UIA airport staff about where to check in. Lost time but eventually ok, helped me get checked/boarded in timely manner."

Pros: "I liked the crew, they were one of the best I've ever seen."
Cons: "The business class seats was terrible."

Cons: "Plane delayed. Missed my connecting flight because of this. Staff rude and unhelpful. No entertainment. Had to pay for food which was overpriced and poor."

Pros: "Staff was helpful and friendly (though were not updating anyone on the reasons for delay and how much time lef to wait.)"
Cons: "No pillows, no blankets, no entertainment, flight delays, no food though it was not a low-cost flight, no information about what is going on with the delays."

Pros: "The airplane seats were much more roomy and comfortable as well as soft. The plane was not too fully booked."
Cons: "This was the second flight of the evening that was significantly delayed by at least an hour."

Pros: "No food. Bad attitude at check in They had a delay and kept us 6 hours on the plane instead of deplane. Just horrible service. Avoid it if you can"

Cons: "Not related to the flight but many Airport taxi drivers are scammers. Especially the ones that approach you in the terminal."

Cons: "This airline is a SHAM!!!"

Pros: "2 boxes"
Cons: "Everything"

Cons: "in the bording from israel they make us pay for siutcase in lviv didnt pay the suitcase was 21 kg thay say in israel its low cost light so way in lviv didnt pay and in israel pay 60 dollar what is this"