Daily cleaning, installation of cabin HEPA filters on flights from New Delhi to Europe
Air India, Delta and American Airlines have all waived their change and cancellation fees on flights from New Delhi to Europe. Confirm policies on booking site.
Delta and Vistara do not allow booking a middle seat on flights from New Delhi to Europe.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 6h 15m
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Scores according to KAYAK customer reviews
Pros: "Seat was very comfortable."
Cons: "Everything was good, one little thing, just had to wait for crew member to respond to the bell."
Cons: "I do not find anything to complain. My first choice will be Emirates."
Pros: "Flight crew were excellent."
Cons: "Best flight ever. Everything was perfect . Best crew ,"
Pros: "Good like always"
Cons: "All perfect"
Cons: "During checkin process they weighed my laptop bag along with my hand baggage a small suitcase. Laptop is considered as personal item. The combined weight exceeded 7 kg and hence I had pay for excess baggage even though my checked in Baggage were close correct 23 kg limit. This was an issue with most"
Pros: "Crew was very nice"
Cons: "Seat was very uncomfortable (in comparison to the other emirates flights I’ve taken), and the bathroom was very dirty (trash was full and towels were piled up on the sink)."
Cons: "Laptop bags are not allowed at New Delhi Airport. Only one carry on is allowed with no laptop bag. These are not Emirates policies. New Delhi airport has its own policies. Highly frustrating at that moment because these are not the baggage allowances anywhere else in the world"
Pros: "Nice and clean flight good crew"
Cons: "Nothing as such"
Cons: "Crew was a little less cooperative than my usual Emirates experiences"
Pros: "I like the dealing of staff members"
Cons: "Didn’t like behavior of Dubai airport’s staff. They were too rude and Newark wheelchairs helper were asking for too much tips. Are they allowed to ask for tips and speak rudely with senior citizens. Please give attention towards these problems"
Pros: "Good overall service."
Cons: "Domodedovo sucks in all aspects. Baggage, taxi pick up, total bs"
Cons: "We asked them to provide us with assistance as we had 3 infants with us but no one helped us from check in to boarding gate. Even though we called emirates customer care to afd oyr name in assistance when we booked the ticket but at airport they said we cannot privide any assistance . Moreover one of our family member had wheel chair assistance they never provided wheel chair at Dubai airport reason being they said they have shortage of wheel chairs. Such a bad experience we had !! I will never recommend anyone to travel with Emirates."
Pros: "Good, entertainment & comfort"
Cons: "Crew not bad"
Pros: "Food, Service, entertainment"
Pros: "I liked the service provided."
Cons: "Would like to see decent vegetarian food options. Also please introduce some variance in your menu. the menu has been the same in the last 3 flights."
Cons: "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("
Pros: "No commutation no help for transit"
Cons: "I am a women no help first time fling with them"
Pros: "Food was good"
Cons: "Crew was not so great"
Pros: "Everything except food"
Cons: "Nothing as such."
Cons: "Had to wait 5 hrs to get my boarding pass"
Pros: "Cheap tickets. Airplane is A380. Good timeschedule. Good list of alcohol and drinks. Sky bar at the upper desk."
Cons: "I have maiden upgrade from economy to business and I can’t use Emirates business lounge. Stewards forgot my starter and drink. No cosmetics set - just 3 tubes of hand cream in toilet. Services was very slow. Emirates, is it you?! No more business class in Emirates."
Cons: "Food was not tasty or interesting."
Pros: "Services and schedule and on time departures and arrivals."
Pros: "It was comfortable and efficient."
Pros: "Service Gluten free food provided."
Pros: "All is good"
Pros: "The in-flight entertainment was good, with many, many options to choose from. The headphones provided were certainly more comfortable than anything I have experienced on other airlines."
Cons: "The boarding process is chaotic. Especially so in Dubai. Moreover, they do not allow a laptop bag in addition to the normal carry-on baggage. Every other airline I have flown allows this. What is even more frustrating is that a women's purse is allowed, so I saw women carrying giant bags with their laptops, etc. in those bags, whereas I had to stuff mine into my carry-on briefcase. This is not normal (as in, other airlines allow it), is not mentioned in the ticket, not mentioned while given the boarding pass, BUT is strictly enforced at the very last minute right before entering the plane."
Pros: "The Airbus was very good -as comfortable as possible in Economy."
Cons: "It was a little noisy in our seats (we were next to one of the crew areas). But the biggest gripe was about the way we were treated when queuing. We all expect to have to wait our turn but it's incredibly frustrating when 1) the system isn't fair (eg splitting a queue into two then allowing those behind you to go to the front of a new line) and 2) treating us like second class by drawing a curtain in front of our faces so Business class people don't have to see us when they disembark."
Pros: "Everything Emirates is the best"
Cons: "No reason to complain."
Pros: "Overall ok, food n entertainment was good"
Cons: "You cannot request seat preference, did not help!!"
Pros: "I am sure I did this review on ce already!"
Pros: "Very organized boarding"
Pros: "Crew and service were good. Not a fan of Indian food. Ran out of alternatives. You are leaving India. Might want something other than Indian."
Cons: "Used 2 prong headphones so you couldn't use your own which was uncomfortable."
Pros: "The ground and on-board staff was courteous and efficient. The specious seating and clean men's room were added bonus."
Cons: "Coffee was ok, but could be better."
Pros: "service was excellent and crew was very polite"
Pros: "Leg room, seat comfort, crew, service"
Cons: "Food, stay at dubai hotel"
Cons: "Delhi to dbx was uncomfortable & they have changed our seat without any warning"
Pros: "My ankle was fractured and the crew (both at the desk and in the plane were very supportive. My experience was better in India (as Delhi airport) than in Dubai and Boston."
Pros: "Elegance in general"
Cons: "Nothing to complain"
Pros: "I am a frequent flyer for abt 10 years but airline does not give any advantage to regular custoners. As per IATA in case if stay more than 8 hoursin transit they should provide complementary rooms to aged people atleast. Very POIR customer service"
Cons: "Airlune doesnot differentiate between firime customercand its own frequent flyers customers. I prefer other airliness for better customer service."
Pros: "Children are happy with gifts. Responsive stewardess. Purely in the cabin."
Cons: "In the cabin cool. Strong working air conditioner. Long waited for a baby bassinet"
Pros: "The crew were nice, entertainment was very good"
Cons: "The Delhi staff were very rude, the baggage allowance was inconsistent in terms of inbound and outbound flights, was excessively charged!"
Pros: "Excellent 10"
Cons: "Good 8"
Cons: "Flight got delayed got new boarding pass of next day."
Pros: "the food was delicious and the flight was smooth, the crew was friendly"
Cons: "navigation for the tv was extremely difficult."
Pros: "Best crew, good entertainment system with lots of films, good food (including special food)."
Cons: "Low leg space. Unable to select seats with bigger space even for an additional price."
Cons: "Was never informed in advance by the airline of almost 9 hours delay. Airline staff was well aware but never made any effort to send emails or text messages. Highly unprofessional attitude."
Pros: "The only thing I liked in the entire trip was when an official at the Moscow airport gave me a front seat on the plane upon request since I had a bus to catch."
Cons: "Rude air hostesses."
Cons: "Food could've been a lot better. I ordered Asian vegetarian and I was amused at how much better some of the competitors are in terms of taste and variety"
Pros: "There is not a single thing I liked about my travelling with aeroflot"
Cons: "There were countless things I hated about aeroflot 1. Air hostesses have mediocre English speaking skills. I asked where the entertainment console was stowed at, the air hostess stared at me for like 10 min until she finally understood the question. 2. My flight from Moscow to New York got cancelled without any prior notification. They did not answered any calls. I had to go to their booking office to resolve the matter. I would highly suggest not to fly with aeroflot in future."
Cons: "Communication was bad. Flight was delayed and little to no information was provided to passengers."
Cons: "No wifi even thought it says there is"
Pros: "There was a change in the schedule and I received an update. The airline Aeroflot did a good job"
Cons: "Baggage took a while to show up. However may not be Aeroflot's fault."
Cons: "There was one economy counter to check in. It took very long"
Cons: "Every thing was perfect !!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Pros: "Very friendly and kind cabin crew on all 4 flights. Food was good and enjoyed the ice cream treat! Was upgraded to business class on one flight and that was such a delight. Thank you Aeroflot!"
Pros: "Nice, clean, in time"
Cons: "Boarding was halfhazardly handled."
Cons: "AIroflot is a very cheap airline. I'll try to avoid flying with them again"
Pros: "Only takeoff and landing"
Cons: "Everything I didn't like except takeoff and landing"
Cons: "There was a delay"
Pros: "comfortable seats with good leg room"
Cons: "Unexpected delay for initial flight from delhi to moscow and no information provided before reaching the airport."
Pros: "Price ."
Cons: "Long walk in Moscow to change terminals. Had to go through cumstoms and passport control twice."
Pros: "It was comfortable and good was ok, but the attendant refused to bring me coffee, and brought tea to others who asked them in russian"
Cons: "Staff were rude and expected me to speak Russian. When I couldn't and replied in English, they made inappropriate comments, as I was mocking them or something. I'm not Russian, for real! Will never choose this airline again"
Pros: "On time,new airplanes."
Pros: "Very quick boarding, painless check in."
Cons: "Sat in plane an hour before take off, as well as an hour late."
Cons: "Took so much time to issue boarding card."
Cons: "No english speaking staff. No english speaking instructions. No lotion in bathroom. Veg Food was poor. Poor service . No choice of have to drinks such as ginger ale. No pretzels given. air quality was poor in plane"
Pros: "Various food options available to select 36hrs prior to departure, few new movies available, considerable legroom in economy."
Cons: "Rude crew members."
Pros: "Lost My bag and they stopped me from making my connection with 45 min until plane left. Wtf Then they couldn't re book my flight. Made me re book online and pay again!!!"
Cons: "What's to like"
Pros: "food, plain, crew"
Cons: "Land steward who treated me and my partner were rude and did not do his job properly which caused us a delay and the need to return to check our handbags"
Pros: "from delhi to moscow the flight was teriable the legs space was so tight , the aircondition didnt work no interthinmant i wanted to finish the flidht so much ....... if you have an option do for yourself a bit more then this poor flight - dont use aerofloat"
Cons: "boarding was fast"
Pros: "Schedule and route was suitable to my needs, there was an outlet to charge me phone"
Cons: "Very small space, bad food and no entertainment. Some crew are difficult with English."
Cons: "the Business class seats are not in Business class standard, they are more like economy comfort, i feel like it was a rep-off: i paid for Business class but got economy in the price of Business. food was not good, service was very poor , it was not Business class service."
Pros: "Take off and landing were smooth with no delays."
Cons: "Both on the flight to Delhi from Moscow, and on the return flight there was a problem with the AC on the flight. The front part of Economy was hot and people were sitting and fanning themselves because of the heat. a walk to the back of the plane let me learn that the air there was more bearable, so I spent most of the flight standing in the aisle. Not comfortable at all!!"
Cons: "It was a bit unorganized and due to language barriers, you aren't able to communicate with staff"
Pros: "I could sleep very good."
Cons: "Only the food. I was'nt feeling good, and the only thing i could eat was'nt a littl role"
Cons: "It was delayed and very tiring"
Cons: "Not friendly stuarders.."
Cons: "i've seen better"
Cons: "So many delays"
Pros: "I did like everything, but last year they let us to have 2 luggage's for free, this year it was only 1. That's the main thing we did love on Aeroflot."
Cons: "My friends mother was flying with us, she did not received her luggage"
Pros: "Nice crrew and nice plan.nothing bad to say"
Cons: "The bread... my GOD, who can eat this??"
Pros: "Movies and tv on seat in front of me"
Cons: "Rude staff, cramped areas"
Pros: "Meals, snacks, slippers... and for economy!"
Cons: "plane from tel aviv to moscow could have been better"
Cons: "The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear."
Pros: "A350, very comfortable and quiet. Good crew and pleasant flight"
Cons: "cabin temperature was a bit too high through the night."
Pros: "It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly"
Cons: "Only the other trip by air with Finair"
Pros: "Crew was amazing, service was super attentive. Plane was new with plenty of space. P"
Cons: "Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!"
Pros: "blueberry juice, service and friendliness"
Cons: "no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back"
Pros: "There was room available."
Cons: "This was not business class!"
Pros: "Automated scanning for boardin* at gate area. Food in business was exactly what was needed( breakfast) Attentive staff"
Cons: "The slow boarding once entering the aircraft, it seems the passengers don’t know how to take their seats quickly."
Pros: "I really enjoyed the whole flight - Finnair is definitely one of the best airlines."
Cons: "I wish there was a bigger choice of classical music in the entertainment program."
Cons: "The flight from India was delayed and as a consequence I missed my connecting flight to Miami. I had to put up in a Hotel at Helsinki and take a flight to Miami the next day via London."
Cons: "my plane to NY flew off without me and 11 people."
Pros: "good service in spite of rather crammed conditions and short flight, UK newspaper was available, plenty of leg room (biz class consisting of one row in the front:))) - the lucky 4 in that 1st row were the only ones to get food, and also drink for free, it seems... and yes, the flight was short and otherwise uneventful, I was the 1st to walk off the plane."
Cons: "The plane was a tiny oldish commuter jet with 2 seats on each side of the aisle. In "biz class" you still had to rub elbows with your neighbor, something other airlines with newer planes have sorted out, but allowing extra space between seats.... but overall, for a short flight (not much longer than an average subway commute in NYC), it really was not a huge deal...."
Pros: "Crew was very friendly and efficient"
Cons: "Food menu from Finland to Chicago could use a few more choices"
Cons: "Lack of snacks"
Pros: "Great service, staff and punctuality"
Cons: "They changed the plane & seats"
Pros: "I loved the colors of the flight.light blue and green. Gave a peaceful ambience. The flight attendants were very courteous and smiling. Especially the women flight attendants. The food was excellent. It was interesting that the flight from Helsinki to Chicago served a Indian style dinner comprising of lentils, rice and chickpeas. I liked that too, though I prefer the meditarranean fare. I liked the boarding as they were very strict about families with children and gave them priority before other passengers."
Cons: "I did not find too many indian films which I would have liked, especially in a flight because Indian movies are 3 hours long and help to pass the time quickly :). I would have liked more variety in the Hollywood movies as well. They mostly had much older films and hardly any of the new releases while Emirates flight had lot many more new releases and oscar winning movies. They served the Indian amul cheese which is not worthy of serving on a flight, and they could have served some better cheese."
Cons: "They can't even tell me where the bag is supposed to be."
Pros: "Crew was pleasant and accommodating, Food was decent (for airline food). Delay in take off not fault of Finnair"
Cons: "General airplane room issues"
Pros: "Plane was clean and overall the service was good. The new terminal and gate at Helsinki are very nice."
Cons: "Boarding was disorganized and chaotic. The seats could have been more comfortable for a tall person. Finnair also likes to nickel and dime."
Pros: "was on time. Small airport, convenient transit without passport control,"
Cons: "Small flight, longer flying time. Almost no service."
Cons: "Toilets were gross."
Cons: "Wasn't given vegetarian option for food and don't eat meat."
Cons: "Seats were too closely spaced. Like a coffin. Will probably not fly Finnair unless the price is next to nothing."
Cons: "Hi I try to cancel my flight to tel aviv bat no bady Will to help me Bad castomer Service for kayak app I hope you help me to get my many back Malki"
Pros: "The crew was friendly."
Cons: "The seats are cramped and the most uncomfortable I've ever sat on. An 8 hour red eye flight made it unbearable. The food is pretty terrible too. This is the last and only trip I'll be flying Finnair."
Cons: "Food, no option asked just served from Helsinki to Miami. Entertainment system was not working and later had only limited options."
Cons: "business class was empty and not able to upgrade at an affordable price"
Pros: "Great service, great food, and comfortable seats."
Pros: "The crew was great! Very friendly, very accommodating!! It was a great flight overall!"
Pros: "Friendly and competent crew, on-time performance, clean and pleasantly appointed cabin, non-stop service always beats transfers!"
Cons: "Cramped seating (A330) for such a long (8.5 hrs) flight. U.S. catered food was mediocre at best."
Cons: "I have to use code-shared flight because of the schedule. Otherwise, always try to have pure Finnair flights. Get a better schedule!!!"
Pros: "Good movie selection, frequent water refills, boarding was quick and easy with ample overhead stowage"
Cons: "Seat recline was broken, non-adjustable headrest, older flight crew less tolerant of passenger disrespect, not quite enough bathrooms, food had my stomach in knots"
Pros: "Food was good for airplane food."
Cons: "Plane only had screens for the movie in the center aisle and only every five rows or so."
Pros: "The fact the plane didn't crash"
Cons: "Couldn't check in online- extremely slow at counters to get my checked bags, forced a meal of curry since I was in back of plane and there were no more 'non-vegan meals'- smelled NASTY! Ignored a lot by attendants bc rushed to get to back of plane attendant area and chat. Tv could barely be seen from window and then volume/distortion was awful while flying. The attendants were gaga about a screaming baby but ignored the rest of us"
Pros: "The Iberia plane had a new interior, and possibly was a new plane. The new thinner padding on plane seats was not a problem at all. The crew was friendly and let me switch to a different seat that had an empty one beside it so I could stretch out more. A great flight."
Cons: "I liked everything. They exceeded my expectations."
Pros: "I like the Airbus A330 model's that AA flies from Charlotte on European destinations. They are the former USAir A330's and they are nice both in business and economy. There are no premium economy seats on this version. And Charlotte is an excellent airport to fly from/to."
Cons: "I wish there was a premium economy offering on this plane. The first row of economy is sold as such but is really nothing like prem economy apart from additional legroom."
Pros: "The crew was incredibly helpful and accommodating when we discovered that I was not registered for a vegetarian meal. Bebe crew make sure that was taken care of and we're very very friendly in the process"
Pros: "Courteous attendants on board! Food not bad!"
Cons: "Flight was delayed by more than an hour and there was on one announcement unril we boarded! It would have been nice after half an hour to get an update."
Pros: "It was a quick, smooth flight."
Cons: "The chicken for dinner was horrible. The call buttons for assistance sounded constantly the entire flight.. Not sure if it was a malfunction."
Cons: "15 hours before the flight, I was locked out from the website to check in and secure seats. I then called British airways to do so and after 15 min of the agent trying to get seats, she told me that there was a shutdown and no passengers were able to do so and everyone had to book seats at airport. When I got to Heathrow, the agent told me that was not true and everyone was able to book online.. Misleading!"
Cons: "Plane was not even parked at a gate. hat to be shuttled from plane to terminal"
Pros: "The plane was not full"
Cons: "I wish it truly were Finnair instead of American: The seat, the legroom, the fact that you have to pay 20% more to have the same rotten seat 12 rows further up front, the food that's barely fit for human consumption, the presence of 20 year old cathode screens that can't be watched but do prevent the cabin being dark, etc."
Cons: "There was a very poor selection of movies to watch:( Last tim ei flew AA, and there was an absolutely huge choice . . . Would love to see that improved . . I think you have to cater for all tastes . . . and that definitely was not the case on my flight"
Pros: "Everything was top class!"
Pros: "Nice company with good personnel."
Pros: "Everything was simple, straightforward, even a bit old fashioned. The crew was friendly, and the service was quick."
Cons: "No complaints!"
Pros: "Crew politeness"
Cons: "Food is only average and not enough good movies to watch"
Cons: "The food was terrible , the flight was canceled from Paris to phila , i didn't know til 8 pm . It was very hard to have an other flight from London to phila. A lot of souffering for me ."
Pros: "I am not sure why when i bought my ticket on kayak just fly was the company I had to deal with. They are extortionist. They should be deleted from your website."
Cons: "Tried to change my flight, line got disconnected, when I called back the fees went from 500 to 1100 - they couldn't justify why. I will never use kayak again if these kind of people is who I have to deal with coupled with awful customer service they hung up on me three times."
Pros: "Spanking new dreamweaver aircraft."
Cons: "Non working usb ports, stale entertainment fare need to be addressed urgently"
Cons: "I had a business card on 01A but in the checkin I was told that the seat is no serviceable They gave a 17C economy seat and promised that if they will succeed to repair the seat I’ll will have my Haines seat 01A back On the gate I was told that seat 01A is ok but 01J is non serviceable bad compa"
Pros: "On time on both ends, good tea; very calm"
Cons: "For my return journey I had to contact the airlines for change of date. It was a nightmare experience. Each time I called, I had to spend minimum of 45/60 minutes on hold while I was repeatedly pushed to new agents. This might be the only airline which would require an international passenger to visit the booking office personally to claim exemptions from date change penalty. ( my mother passed away and I wanted exemption because of bereavement)And to top it, no one knew the location of the booking office..."
Cons: "Everything is bad"
Cons: "Nothing exceptional"
Pros: "New aircraft"
Pros: "Clean plan with extra seating space. Attendents were also very welcoming"
Pros: "Req.,desciplin manners in staff AirIndia"
Cons: "Each and everywhere missmanagement"
Pros: "All good"
Pros: "put more sevices from Kerala Airport"
Cons: "Tv screen did not work during entire journey."
Pros: "Nothing in particular!!!"
Cons: "It was late"
Pros: "Nothing as change of aircraft took two hours and no facility to passengers was provided by the management . Lot of harassment to passengers especially to seniors ."
Pros: "Liked everything"
Cons: "Liked everything"
Cons: "luggage transfer should be taken care in case of international to domestic transfer"
Pros: "What a wonderful surprise to have sat in first class! My first experience...amazing, friendly staff!! Thank you"
Cons: "The fruits served was bad and got spoiled. No proper response from the cabin team"
Pros: "Nothing to complain about"
Cons: "Entertainment sucks. Looks like display from the 90s."
Cons: "The tv screen I'm front of my seat didn't work .41C I suppose was my seat number . 14 hours were so tough to pass by"
Cons: "Entertainment sockets were broken in my both flights!"
Pros: "Nothing really."
Cons: "Air conditioning was much too cold."
Cons: "One of the passengers threw-up in the aisle near the restroom and the airlines staff simply threw some news paper on top of it rather than actually cleaning it up so we all sat there smelling it for another 5 hours."
Cons: "Entertainment very poor with no WIFI old movies"
Pros: "There is nothing which was good"
Cons: "Every thing"
Pros: "Smooth boarding, on-time arrival, courteous staff"
Pros: "Nothing really."
Cons: "Seat 52E was broken. I had to pad the exposed metal bar with blankets and sit on it for 15 hours. It has given me back ache."
Pros: "It took off and landed safely."
Cons: "Baggage restrictions cost travelers $100s of dollars if India is only a stopover when visiting other near countries. One light check in was all that was allowed. Our group was on a medical mission and had to have a bag for our clothes and one for medical supplies. It cost over $800 for 6 of us to have the medical come with us to Nepal. As humanitarian volunteers, that money comes out of our pickets. There is no reimbursement from the sponsoring charitable foundation. We could check both bags for free from the US to Nepal, but because we had to have a layover in India, Air India charged for one of the bags. There was no other airline option available to avoid this cost."
Cons: "Too expensive overweighted luggage"
Pros: "everything except entertainment was good"
Pros: "Counter staff need better software and training Learning to type would help"
Pros: "All flights were on time."
Cons: "there was no announcement at gate."
Cons: "Overall, the wheelchair experience in Calcutta airport was bad. My parents were heckled by the wheelchair carrier for money. This could be improved so that elders did not face such challenges."
Cons: "Very uncomfortable back rest, I could feel the iron mesh on my back. There is no cushioning at all."
Cons: "Why would you partner with them? In spite of being an Indian I would never take that airline."
Cons: "Missed connection. AI didn't give accommodation. No response from customer services at DEL airport"
Cons: "The bathrooms were very messy and dirty."
Cons: "Restroom Not clean after 10 hour fly"
Cons: "It was terrible. Two and half hours late.many people like me travel from long distance"
Cons: "The airline said I dont have a reservation and the booking i had from kayak its not valid. took me an hour to resolve this."
Pros: "Hospitality Overall at home feeling"
Cons: "Seat width"
Pros: "The crew was ok"
Cons: "The temperature in the plane was freezing, and there were no blankets. The crew couldn't control passengers that did not follow the flight rules."
Cons: "The company requires 15 Euro for a hand luggage even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere)."
Pros: "boarding and flight was on time, no delay at all"
Cons: "everything else, nicer crew, newer aircraft with comfort seats, entertainment, more free food and drinks and not only water and some poor sandwich. making problems of every small bag even when the bags are from the duty-free in the airport people had to pay extra for the bag size"
Pros: "The ticket was not expensive, the carry on luggage allowance is 7kgs and 5kgs for a laptop etc with 23kgs check-in"
Cons: "The aircraft is getting old and looking a bit run down inside ie the seat back moved freely and hard marks in the handle - minor things"
Pros: "Not very much at all"
Cons: "More seat room, better food, drop the damn Russian from announcements"
Pros: "Not much to like. Two days before my flight I went on UIA website to choose my seat. There were many seats to choose from, ranging in price from $10 up to $50. I choose seat 26B, a $50 seat, it was near an emergency exit and has plenty of leg room. I get to JFK and received my boarding pass and didn’t notice the seat was 31A. I board the plane, and see someone is in my seat, look at my ticket and see the seat number isn’t as I requested and paid for. So I take my seat in 31A and wait patiently for the stewardess."
Cons: "I didn’t like how the situation was handled. I had paid for seat 26B, and someone else was in my seat. The stewardess says there’s nothing she can do, the flight is full. I told her that I was fine sitting where I was, but I would like to be refunded for the seat that I reserved. Unfortunately for both of us, there was little that either of us could do to rectify the situation. I would have been satisfied with an explanation of whom I need to contact to ask for my refund, or have the situation brought to a managers attention that could help me. Overall it was poor customer service."
Cons: "Never on time"
Cons: "unexpected fees to print boarding pass. very strict about bag size and fees. flight significantly delayed at boarding area because staff insistent on checking every size of every bag even if you only had one item."
Cons: "Seat was changed during boarding"
Pros: "The price was great, the flight was comfortable, crew was very friendly."
Cons: "The airport check-in was probably the most chaotic I've ever experienced anywhere, but the people - travelers and staff - were all very nice."
Pros: "Nice friendly crew, fresh aircraft model, good ticket price"
Cons: "Boarding was sooooo long and slow. Bad shape of seats, I had really back ache while flying for 3 hours. I Had long trip through up the ocean for 9 hours right before that and I had no same problem"
Pros: "We waited in line and on the aircraft after boarding for an hour because we were waiting for flight documentation or something??? This should not happen, everyone knew when the flight was leaving and the airline should have all of this taken care of ahead of time."
Cons: "Is not comfortable plane also old .I never had again Ukrainem airlenes"
Pros: "Flight was good"
Cons: "I went to desk for check in and they told me l have to pay 15 euro because that l didn’t check in on line before l get to the airport. They wouldn’t check and give me boarding pass till l paid 15 euro. Horrible airline. After that they wanted to charge us for food and drinks on a international flight. Never again !!!!"
Cons: "The flight was delayed for almost 8 hours. I did not get any notification in advance, and no explanation of why it was delayed. I spent 8 hours at the airport. When I got to New York, it was 10 pm, I missed my connecting flight, and I had to spend all night at the airport because the next available flight was only in the morning."
Cons: "They never told me that my next flight was delayed for over 6 hours, even though they knew it already. They could have told me that and offer some options to get to my destination on time, but instead they worried more about my luggage being a little overweight And what is totally ridiculous, they charged me over $30 per person to check-in! They said if I did not check-in online in advance, I have to pay the fee to be checked-in at the airport."
Pros: "Crew members were very nice and professional"
Cons: "Seats, food, drink option( I had to pay for a coke), entertainment system all these were terrible. Plus we're delayed 7 hours on top of 3 hours layover it was just a bad airline company"
Pros: "The UIA crews were very kind and attentive, responding to passengers in a matter of time :-)"
Cons: "Nor meals niether snacks of any kind, it was understandable due to extra expenses and economical issues the Airline faces. But I am sinserely appreciated UIA, its kind crews as well as Airport Boryspil Airport. Wish them all the best and success! I hope see you all on board soon :-)"
Pros: "Crew friendly I like Ukraine Airlines"
Cons: "Nothing compared to most Airlines I know"
Pros: "Free water on board,"
Cons: "Luggage fees. I email notification about checking in options."
Cons: "Flight was delayed"
Cons: "Both legs of the trip were delayed for more than an hour. One of the boarding staff was very rude and hate forigners ."
Pros: "The plane was reasonably close to on time both ways"
Cons: "On the return leg, we had to pay an extra $85 luggage fee, that we didn't have to pay when we left. And no it wasn't overweight charges."
Cons: "Very hot and stuffy Crazy cramped seats"
Pros: "It got me to my end destination and was pretty on time. Typical plane for a short flight."
Cons: "You had to pay for everything that was not water (even coffee cost extra). Staff were not very friendly and plane not well kept."
Pros: "The crew was attentive and professional, the flight was on time and I can't think of a single thing that wasn't excellent"
Cons: "They dont even have a plug that we can charge our phones .Also they dont have a tv .It was a long trip so i must sleep because there was no other option."
Pros: "Boarding and comfort are good. The plane was big and comfortable."
Cons: "Just a cup of warm water is not acceptable for an international fligjt. Shame."
Pros: "nothing. not joking. apart from the fact that I got from point A to point B, there was nothing redeemable or positive about this experience."
Cons: "First, the last-minute 7 hour delay. An hour before we were due to board the plane we found out about the delay due to techical issues/ plane rotation, i.e. a problem entirely of UIA's own making. Second, zero customer service for our options as passengers to reschedule, re-route, or be reimbursed for our 7 hour delay (delays over 5 hours allow for full refunds according to UIA's own Air Passenger Rights on their website). Third a promised lunch during the delay was itself also delayed, this time by an hour an a half. Fourth, the flight experience itself. A 10.5 hour flight with no in seat monitors, no complementary beverages (only water), no pillow, horrible food, broken seats, no usb ports for charging devices, and freezing cabin conditions. I would hands down never fly with UIA again in my life."
Pros: "Pretty efficient boarding process (even in Odessa of all places). Price was very reasonable."
Cons: "Food options were pretty much non-existent."
Pros: "They compensated our wait with a sandwich and a drink."
Cons: "We boarded the plane to find out there were some technical problems. We then deplaned and waited several hours for a new plane. Little information was given to the passengers in languages other than Ukrainian. Re-boarding was not announced, it just happened. Seats were very uncomfortable and too close together."
Pros: "Not only was our flight cancelled but they didn't provide proper information or rebook us on a connecting flight from Kiev to Odessa..we ended up having to pay for a 5.5 hour taxi ride..the worst flying experience EVER"
Cons: "Not only was our flight cancelled but they didn't provide proper information or rebook us on a connecting flight from Kiev to Odessa..we ended up having to pay for a 5.5 hour taxi ride..the worst flying experience EVER"
Pros: "In business class there was excellent choice of food and beverages. Excellent meal presentation. Flight attendants were nice, very attentive and thoughtful."
Cons: "Outdated business class seats that do not recline to become flat and do not provide good rest. I had to put my bag and folded blanket under my feet to keep feet elevated above floor."
Pros: "The second flight (operated by both Ukraine and Turkish was good."
Cons: "nothing really."
Pros: "The sit was realy small . No entertament . Simple plain. Since it was less than 3 hours flight . Ok."
Pros: "They gave me the special meal i ordered. The crew was very kind"
Cons: "The condisions are poor, the chairs are old and not comfortable. It was lucky for us to preorder emergency exit"
Pros: "How the plane was boarded in the drizzly weather.Organized when loading people on the transport buses. Bag check was organized and extremely courteous. A service that I have not seen in the United States in years. Care was given to safety when the plane was boarded. Very well organized operation there in Dnipro for UIA. Fantastic team you have there."
Pros: "My seat mate"
Cons: "Rude staff. Old aircraft. Non-operational toilets on 10 hr flight. Need I say more?"
Pros: "There seemed to be more leg room in the economy class than usual."
Cons: "No outlets to charge electronics, in flight entertainment, or free beverage service."
Pros: "Service staff was friendly and understanding"
Cons: "Expensive food with nothing for free included, no entertainment counsel"
Pros: "Nothing everything bad, checkin girl fighting with the customers, boarding staff very bad"
Pros: "The direct flight."
Cons: "That they charge extra for luggage that comes with you on an international flight."
Pros: "Great crew"
Pros: "Room between seat rows. Courteous and helpful crew."
Pros: "2 checked in suitcases"
Cons: "Everything! I don't like Ukraine international airlines and I won't recommend them."
Pros: "very old plane"
Cons: "NEVER HAPPENED. READ ABOVE."
Pros: "I was warned and it was erified that the ground crew in Lviv is the rudest, least helpful most argumentative staff. And, suddenly, when you ask a question, they do not know English I will never fly this airline again, if I can help it."
Pros: "Crew was efficient and proper."
Cons: "The beverage service left a bnit to be desired. Also, I would have liked to have been offered at least water throughout the flight. I had to go to the galley and ask for water. Movies were old. Crew not very friendly. Cultural trait, perhaps?"
Airlines flying from New Delhi to Europe have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New Delhi to Europe
Masks required on board, masks provided on flights from New Delhi to Europe
Social distancing seating
Middle seats unavailable to book on flights from New Delhi to Europe
Testing for antibodies, testing for symptoms for flights from New Delhi to Europe
Waiving of change fees. Search flexible flights from New Delhi to Europe