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Pros: The seats in business class were great!

Cons: Once I arrived in Kuwait, there were no instructions by the crew on where to go to catch the connecting flight. I got lucky by asking somebody 2 hours later, and then they informed me I needed to take a bus to another Terminal, which was never explained by anybody.

Pros: the new plane was clean and good, and the food was decent.

Cons: The flight was delayed from JFK without warning for no apparent reason, the crew from JFK to Kuwait seemed always irritated when we asked for anything like warm water, or headphones.

Cons: Lots of delays. Transiting via Kuwait was a mess and uncomfortable. I had also paid extra for my seat and they changed it without any explanation. I went for on 11J front of economy to four rows down in a center seat. Again no explanation.

Pros: Check in service was good and time was fair Also when interring to the plane, good reception and crew welcoming the passengers

Cons: No one helps on weighing the luggage’s specially with families as they have more luggage Also one of the crew was upset and was serving people unhappy

Cons: Too much money taken by the airline even though I had bought insurance

Pros: Everything went fine, no complains!

Cons: They canceled the flight that I booked from muscat to Manama at 1245 and booked to me at 745 am flight, and they keep me waiting for six hours to catch my flight from Manama to Riyadh, They did not offer me a hotel to stay during the waiting period.

Pros: Coffe

Cons: Have to wait along time to get the tickets of the connection

Pros: Flight was on time

Cons: foos service was terrible

Pros: All service and cresws are friendly

Cons: Just keep it up

Pros: Good aircraft

Cons: Check in could not be done earlier and was not enabled and helpdesk did not help. Seats kept changing till the last moment

Pros: Spacious flight. Helpful crew. Efficient boarding

Cons: More food options

Cons: In flight entertainment was broken. Crew clueless to solve issue. Seats very uncomfortable. Airline has deteriorated since previous flights I have taken with it.

Pros:

Cons: Very old aircraft- very cramped for international flight .

Cons: My pillow was so dirty that I didn’t dare use it. It’s a long high flight, and thus very cold. The blanket was much thinner than SLC—> AMS

Cons: 3 hrs delay

Pros: The seat was fine for the aircraft.

Cons: Horrendous delays causing expensive rebooking of flights. Zero customer service when the delay was the fault of Air India. Horrible boarding process and no intervention by crew when passengers threw fits about their seats and tried to switch in complicated manners, when we were already delayed.

Cons: The flight was overbooked. I paid extra for a window seat but someone else was also booked in that seat, so I was forced to move to an aisle seat in the middle. I will be asking for a refund for the upgrade. Not only was I denied the window seat, but the seat I was moved to had a broken screen.

Cons: 3 hours delay

Pros: The food initially given at 2:00am IST was really good and so I didn't even have to wake up again to eat.

Cons: The breakfast was not as appetizing.

Pros: Food and free WiFi. Ample seating space.

Cons: Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled

Pros: That there were not many people on the second leg and that the plane was clean

Cons: The fact that we had an itinerary change with an extra stop (unannounced until 15 minutes before I boarded the flight) that delayed us by 1+ hours, that we were delayed from leaving Kigali by 1.5 hours and none of the crew could explain what was going on, that the rwandair staff was rude. I mean... It's Rwanda so I didn't expect much customer service (they are generally particularly bad by African, European, Asian or American standards) and I definitely wasn't impressed

Pros: Rwanda air crew

Cons: Lagos international airport

Pros: All was great.

Cons: The airline has so many people from far away places waiting too long for their next connections

Pros: Entertainment and food are always reliably good on Turkish.

Cons: Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul.

Pros: Flight arrived on time.

Cons: Boarding was unnecessarily chaotic.

Cons: All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word.

Pros: Quick boarding

Cons: Crying baby

Pros: The plane and crew was very good

Pros: Nothing

Cons: Everything

Pros: Very poor airline.......never again

Pros: Good

Cons: Flight was late and because of that we missed adelaide flight

Pros: overall

Cons: seats are small but otherwise it is 5 star airline. love Srilankan.

Pros: Good value

Pros: I liked the professionalisim and food and hospitality, OUTSTANDING AND SURPRISING!!!

Cons: Saudi Airlines is developing rapidly and quickly, OUTSTANDING!!!

Pros: On time Cleanliness

Cons: Food

Cons: The actual boarding started only 15 minutes before departure, and the flight was 30 minutes late on take off. However, the captain made up the delay and we arrived 15 minutes before scheduled arrival time.

Pros: Nothing

Cons: Everything

Cons: Flight was shaky. Did not feel safe.

Pros: Safe flight clean airplane

Cons: Intertaimnet none of the tv in my row was working:-( no movie game or music for 12 hours of flight

Pros: They finally have 767 with at seat screens - Riga to JFK - but most movies Russian or Uzbek with extremely poor "English" spoken oven the dialog, not subtitles which would be more enjoyable. Would also be nice to have beer for purchase.

Pros: I am satisfied with my flight to Riga, especially with reservation and booking and smooth flight.

Cons: Lots of noise at the plane.

Pros: in flight entertainment was really good

Cons: checkin luggage was terrible with more than half an hour wait although web checkin was already made

Cons: Slow check in at Kathmandu

Cons: The entertainment system was horrible.

Pros: Ease of transfer and information

Cons: No option on dietary requirements

Pros: yes

Cons: yes

Pros: Crew was great

Cons: Not enough room for baggage

Pros: I really appreciated the upgrade

Pros: A380s are good aircraft. Emirates entertainment is second to none .

Cons: I'm the first leg 777 aircraft sat towards the back and my window seat was smaller than most seats. I had 1 hour 25 minutes connection in Dubai . But it was a VERY. Long walk from C3 to B14 . By the time for of the plane and reached my connecting gate t8gey were already boarding . Dubai is too big

Cons: I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got

Pros: KLM staff is great

Pros: very attentive crew

Cons: Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese.

Pros: Food provided, staff kind

Cons: Was several hours delayed and check in took 45 minutes because they somehow lost my reservation.

Pros: Crew was very accommodating

Pros: Yes crew was very polite and seat were comfortable. Roomy enough to stretch leg for height of people up to 5'7

Cons: overall everything was good. Toilet could have been little roomier. little cranked up. People with overweight would have tough time..

Pros: Much better than average meals

Cons: more cell phone charging stations at the airport

Pros: Everything

Cons: It could be better if they serve food from Doha to Islamabad.

Pros: Flight was on time.

Pros: I loved visiting Kiev and the friendliness and sincerity of the Ukrainian people in general and the aircraft crew in particular.

Cons: I didn't have any luggage but an associate that I met on the flight complained that it took too long to get his luggage and that the luggage was not labeled. I did not understand the English announcements during the flight. Either the audio system needs to be improved or the announcers need to speak without heavy accent or both.

Cons: Bad airline

Pros: The flight from Tel Aviv followed and I had to fly to Holland to continue to Beijing. I also ordered kosher food and had to pay € 30 when the site was available for free. But in the end I was not given a kosher meal from the Netherlands to Beijing.

Pros: crammed seats, meh food first experience with ethiopian, wasn't great

Pros: The food was good, seats were quite comfortable and the crew was awesome

Cons: The entertainment was not that great

Pros: the drinks

Cons: reduce on the spices in the food or provide different options.

Pros: Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this.

Cons: The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful.

Pros: Aircraft was new and comfortable.

Cons: Boarding was a mess. They had delays but there was inadequate communication on what was wrong.

Pros: Everything

Cons: Not really

Cons: It's okay.

Cons: Very good service