Find cheap flights to Edinburgh Turnhouse (EDI)

You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights

Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority

2 hours delayed...

Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination.

Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared.

Getting there on time despite delay

entertainment had very old media and no recent additions. Crew was not very organized

The pilot was good and made a smooth landing. The seat was comfortable enough because I had a pillow.

My checked luggage got lost on a direct flight. That is unacceptable.

Staff was ok.

Very poor service at brussels airport. It took 15 minutes to connect the bridge and evenually we had to go down the stairs to take a bus that also took 15 min to start. We also left late frm malpensa due to late check-in but i thin rhe plane actually camw in late too.

To small of a choice to choose from. More options and also newer movies would have been better. Also the toilet flooded about an hour or so left in the flight and the cabin smelled pretty bad.

Late departure in Brussels with confusing and inaccurate information. The food was tasteless, my kids and I hardly ate anything because of it. The in-flight entertainment options were pretty limited. Once again, the flight crew was not very friendly or service minded.

Excellent crew

Nothing special

food and service.

Nothing

Nothing on this flight

Cleanliness of the bathroom

Breakfast was not good enough

Great people

It was an hour late

Arrived on time

Cattle car accommodations

Getting there on time despite delay

entertainment had very old media and no recent additions. Crew was not very organized

Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination.

Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared.

I enjoyed everything but

....the morning snack and audio of the movies. Also, wifi should be available (even if it's an additional cost)

Staff was ok.

Very poor service at brussels airport. It took 15 minutes to connect the bridge and evenually we had to go down the stairs to take a bus that also took 15 min to start. We also left late frm malpensa due to late check-in but i thin rhe plane actually camw in late too.

Delayed biarding then sat on tarmac for ages.

Checking in at Gothenburg was easy and staff was great. They went above and beyond to ensure that I could bring my hand luggage with me.

Flight crew could stand to learn some service tips from the ground and phone crews. No entertainment on a 2-hour+ flight with 2 kids...