Find Cheap Flights from Mumbai Chhatrapati Shivaji to London Heathrow (BOM - LHR)

Flight cancelled

Not much - perhaps that we had booked the last row and only had two seats together

The seats were minuscule...the depth was narrower than when Id previously used different airlines. The space between rows was also compromised. I think that the Dreamliner is even more streamlined with less space so they can put more passengers on! The toilet kept flushing when seated on it! The food was repetitive - ordered Asian Veg and got almost the same food for 3 meals. The dessert was exactly the same 1 piece of melon and 2 cubes pineapple. The male crew member did not want to be there. He grunted at the passengers. He was annoyed and when clearing food trays dropped it and aI wore custard all over me and the armrest of my seat. Fortunately I had a blanket covering me so it all landed on that. He was more upset that it also splattered him.

Very limited food served at inappropriate times with no flexibility. No information provided on what meals would be served at what times. Very limited entertainment. Very long uncomfortable flight compounded by crew hawking duty free goods like vendors at a fish market, waking many of those who had been fortunate enough to fall asleep.

Used their larger A380 plane Good boarding and inflight service

Crew was nice and helpful. Plane was well taken care of, and food was a pleasent surprise.

We were delayed over an hour and a half waiting on passengers and baggage

Lots of delays. Transiting via Kuwait was a mess and uncomfortable. I had also paid extra for my seat and they changed it without any explanation. I went for on 11J front of economy to four rows down in a center seat. Again no explanation.

Aircraft was new and comfortable.

Boarding was a mess. They had delays but there was inadequate communication on what was wrong.

Good food and service.

nothing

good food and support for wheelchair but have to wait longer then expected

- Leg room in emergency exit seat (pre-booked and paid for) - Overall service - On-time departure - Far improved customer service levels

- IFE is poor, very limited selection (in English at least) - multiple document checks every time I moved! Approx 6 people needed to see my boarding pass before I got on the flight....

Air India says it all

No entertainment

Very limited food served at inappropriate times with no flexibility. No information provided on what meals would be served at what times. Very limited entertainment. Very long uncomfortable flight compounded by crew hawking duty free goods like vendors at a fish market, waking many of those who had been fortunate enough to fall asleep.

All of the above

None

We were lucky to get the last row where there are just 2 seats.

Width and depth of seats - very small. I especially noticed the depth - very narrow. As usual bearly room between row in front. The food was very average. I ordered Asian vegetarian and got 3 meals almost identical. For dessert I also got a piece of melon and 2 cubes of pineapple 3 times. The bread roll was stale at best. Unfortunately on the long 13 hr leg we had a male staff member who wasn’t happy in his job and basically grunted at the passengers...He was also clearing the food trays and was very rough with it and I wore a container of somebody else’s custard all over me (luckily I had a blanket wrapped around Mel). He was more annoyed that zig also got the bottom of his trousers and shoes.

Crew tried to make the best of the situation. Food

How do you seat my wife, my 2 year old daughter and me all seperatly from each other and since our first flight from London refuse to change our seats for us. Knowing that we couldn’t choose our seats when checking in initially!!! We were not the only ones separated on this trip and we all had to sweet talk each other so we could swap and sit together. This makes the life of the crew so hard as it is not their fault and clearly many people were affected!! Lastly stop using small planes for your Brisbane flights!!!!!!! We pay good money and deserve better. This is not the first time

Flight attendants were very friendly and helpful. Food was plentiful. Tea was hot!

Movie selection was limited. Could not find post cards at the airport.

Aircraft was new and comfortable.

Boarding was a mess. They had delays but there was inadequate communication on what was wrong.

Food

Tv not work

Crew was nice and helpful. Plane was well taken care of, and food was a pleasent surprise.

We were delayed over an hour and a half waiting on passengers and baggage

I like it

Seat upgrade in response to complaint

Etihad website did not allow check in and seat allocation until arrival at the airport. This meant that, despite having booked months before and making numerous attempts to complete web check in, my wife and I would have been placed in the centre two seats of a block of 4 seats. The check in process makes Ryanair look excellent!

Crew tried to make the best of the situation. Food

How do you seat my wife, my 2 year old daughter and me all seperatly from each other and since our first flight from London refuse to change our seats for us. Knowing that we couldn’t choose our seats when checking in initially!!! We were not the only ones separated on this trip and we all had to sweet talk each other so we could swap and sit together. This makes the life of the crew so hard as it is not their fault and clearly many people were affected!! Lastly stop using small planes for your Brisbane flights!!!!!!! We pay good money and deserve better. This is not the first time

Short Leg, Crew Happy, pilot very informative, food was good, until the next flight (long haul) I got the same food. 2 seats together at the very back row. Checkin and boarding were fine

The toilet flushed when I was still on the toilet seat. Happened again on the long haul sector. The take a very long time to switch on the entertainment and turn it off as soon as decent commences- so if you have air traffic problems - it could be off for an hr before and after takeoff and landing. unnecessary as most people have their own headsets as well. We

No entertainment

Air India boarding and connections at New Delhi are awesome. City checkin counters, express metro to terminal, easy through connections.

The planes are dilapidated, with broken electronics, and uncomfortable seats (though great legroom for these times); decor is tired and depressing.

The flight crew was awesome. Very friendly and welcoming. Served well even in between the scheduled service

Flight was delayed by 5 hours. No reason given other than operational issues. What does that mean? All airport staff sucked at both airports. SFO more so. They broke my bag. There was no agents around for an hour.. Then they said 40$ is the maximum they pay for a broken bag!

Nothing about service

Bad hygiene Poor taste of food

Everything

Not really

the new plane was clean and good, and the food was decent.

The flight was delayed from JFK without warning for no apparent reason, the crew from JFK to Kuwait seemed always irritated when we asked for anything like warm water, or headphones.

Good food and decent service.

Kuwait Airways staff at Lahore airport was horrible.

Aircraft was new and comfortable.

Boarding was a mess. They had delays but there was inadequate communication on what was wrong.

Crew was nice and helpful. Plane was well taken care of, and food was a pleasent surprise.

We were delayed over an hour and a half waiting on passengers and baggage

Good food and service on the airline.

Second security screening unnecessary.

Everything

Not really

the plane seemed new and clean. The food was okay.

This one had a better crew but again the flight was delayed for no apparent reason and we had to wait with a 14-month-old for over 5 hours