Daily cleaning, installation of cabin HEPA filters on flights from Mumbai to London Heathrow Airport
Delta, Iberia and Virgin Atlantic have all waived their change and cancellation fees on flights from Mumbai Chhatrapati Shivaji Intl to London Heathrow. Confirm policies on booking site.
Most visitors from Mumbai will not be allowed to enter London Heathrow Airport.
Read more about travel restrictions for London Heathrow Airport
Visitors from Mumbai will need to quarantine for 10 days upon entering London Heathrow Airport.
Visitors from Mumbai must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to London Heathrow Airport.
Mandatory passenger locator form
Submit the form any time in the 48 hours before arriving in the UK. Show the form when checking in your plane, train or ferry to the UK.
Managed quarantine package for Scotland
All travelers arriving directly to Scotland are required to book their Managed Quarantine Package prior to travel.
COVID-19 testing package
All travelers must book and pay for a COVID-19 Testing Package prior to travel to England and Scotland.
Masks: Required in public spaces, enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
The average direct flight takes 9h 25m, covering a distance of 7213 km.
There are 42 (direct) flights between Mumbai and London Heathrow Airport per week, averaging 6 per day.
In the past 3 days, the cheapest one-way tickets were found on British Airways (₹ 4,761) and Multiple Airlines (₹ 20,385), and the lowest round-trip tickets have been found on Etihad Airways (₹ 43,597) and Virgin Atlantic (₹ 46,201).
Air India flies 9 times weekly (Tuesday, Thursday, Friday, Saturday, Sunday), Delta flies 9 times weekly (Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday), Virgin Atlantic flies 9 times weekly (Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday).
For Mumbai to London Heathrow Airport, Friday is the cheapest day to fly on average and Saturday is the most expensive. Flying from London Heathrow Airport back to Mumbai, the best deals are generally found on Monday, with Saturday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Mumbai to London Heathrow Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to London Heathrow Airport from Mumbai is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to London Heathrow Airport with an airline and back to Mumbai with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to London Heathrow Airport from Mumbai up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Nothing really"
Pros: "Entertainment and helpful staff"
Cons: "Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin"
Pros: "Most of it was of a reasonable standard."
Cons: "Plane was full"
Pros: "The crew was maybe average, that was still the best point."
Cons: "Extremely tight space. The food was almost inedible. Awful."
Pros: "The crew were very attentive, they tried hard to help me with comfort, drinks etc. I didnt have food as it was so good in the Virgin Clubhouse!"
Cons: "The bed! When you flip it flat its rock hard, and the matress they provide is useless! Need foam matress to really make it more comfotable. If the seat reclined another few inches i wouldnt bother flipping it."
Cons: "They have to uptade the airplanes"
Pros: "I like the professional approach of the airline and the staff. Seats are really comfortable and i did not need my sleeping pillow at all as the headrest of my seat was already so comfortable."
Cons: "There is not much which i did not like about this airline. Just like other airlines, now have started feeling that Economy class travellers are being approached with bit biased approach in hospitality though they have major contribution in meeting flight running expenses. All airlines should start considering this fact and improve the overall approach."
Pros: "The airplane was quiet My seat did not recline, but was seated in a different place where the seat reclined Bathrooms were clean and plenty"
Cons: "The remote controls for the entertainment system That you can’t reach the vents when you have to be buckled"
Pros: "A smoothtrip run by great staff."
Cons: "Thé food was rather stodgy overall."
Pros: "Top glass airline"
Cons: "I lake food and good service crew"
Pros: "Although we were badly delayed the cabin service was excellent in every way. Good meal , cheerful staff and well turned out."
Cons: "I did not like the fact that my seat was between 2 small children that belonged to a family sitting behind me .It was ridiculous to put a stranger on a 10 hour flight with a 3yrar old on one side and a 5 year old on the other"
Pros: "Staff on this flight were excellent"
Cons: "The plane seemed to be a little bit old, especially entertaining equipment"
Pros: "Overall comfortable journey"
Cons: "No option to book food option 24 hours before as could check in could not been done earlier than 24 hours before flight. I logged exactly 24 hrs before filled in details which took a few minutes by that time said too late to book special meal."
Cons: "It was terribly late. No one had a clue on when flight would depart."
Pros: "The entertainment selection was good, though I didn't need to see the blurb about having vloggers available before every movie. One of the very few airlines to use boarding by rows, which speeds up the boarding process."
Cons: "The legroom is very cramped, pretty difficult to eat your meal with the seat in front reclined. The crew were not very attentive: they completely missed me while I was waving the rubbish on their collection rounds. In the end I had to dump it myself in the toilet bins. The PA system is too loud compared to the rest of the entertainment, had to remove the headphones for each one of them."
Pros: "Check in was very smooth with very friendly staff. On board crew was very welcoming and service was excellent."
Cons: "Aircraft configuration of the 787-9 was very poor with 9 seats abreast making the seats very cramped and very poor leg room."
Pros: "Even it was a 12-13hrs flight, I had been my best flight ever in a long flight. Virgin really exeeced my expectations."
Cons: "given milk yoghurt with VGML breakfast"
Pros: "Efficient, friendly, on-time!"
Pros: "Seat is very comfortable"
Pros: "From the check in to the service on board was very good. Staff were polite and respectful."
Cons: "The food was small. There did not serve bread with the meal"
Pros: "I liked that the boarding went really fast and the staff at the JFK airport was super nice and helpful."
Cons: "I didn't like how rude the airplane crew was and how useless and unhappy they were. The sits were very uncomfortable and the food didn't have any taste."
Cons: "One toilet not working"
Pros: "Nothing because I was given a middle seat"
Cons: "6'4 and I get a middle seat.."
Cons: "Seat reclining happens even during meal time and landing! I had to ask crew to get passenger in front to put seat back upright during meal time!!! Crew should've noticed themselves and ask the passenger without my prompting!! So annoyed!! I complained to VA too"
Pros: "The food was surprisingly ok and the seats in PE were comfortable, plus there were two USB ports, perfect!"
Cons: "Being woken up to be asked if I wanted to eat, twice! If I wanted to eat, I wouldn't have a sleeping mask on my face, or be asleep! Plus, upper class and premium economy didn't board first."
Pros: "They were were very kind and helpful to all passengers"
Pros: "Genuinely pleasant cabin crew, good service, good food."
Cons: "Virgin Upper Class seats are cramped, with very limited stowage space. Turning the seat into a lay flat bed (and returning it seat at the end of the flight) takes some effort--not the simplest of processes. I'm not tall, but my feet protruded into the aisle so I was being disturbed whilst sleeping. Seat is also quite narrow--feels quite claustrophobic when sleeping."
Pros: "Still a more pleasant experience than BA but others have overtaken. Crew make a difference though."
Cons: "Limo service wasn't great in China - asked for address of hotel - a major international chain and confusion on booking details"
Pros: "New Dreamliner aircraft was very comfortable with loads of leg room for a tall person like myself at 1.76m"
Cons: "My seat was directly under the aircon and it was blowing very cold all night which made it quite uncomfortable. Fortunately I had an extra blanket which I could wrap over my head."
Pros: "The boarding and the overall flight experience was quite good."
Cons: "There were movie options such as Sully and Deepwater Horizon, which I think are unsuitable for flights. Overall, the movie options could have had more variety."
Pros: "Smiling and helpful staff Great FREE food and drinks good movies Free goodie bag of travel goods, blanket, pillow etc Free candy for landing descent"
Cons: "Leg room is a little tight"
Pros: "The crew,food and entertainment the food has improved, the ground and flight staffs was very pleasant and helpful"
Cons: "We were flying to Miami, then into a cruise,weighs restrictions,we were find a100 dollars for a couple more kg, we were on holiday for nearly three weeks"
Pros: "The crew left my breakfast in the sear next to me because I was asleep (unfortunately i didn't notice till I started to disembark...)"
Cons: "I couldn't get comfortable enough to sleep very well, even though I was in a window seat (which I can normally lean on)."
Pros: "Everything except the plane itself"
Cons: "Plane cramped"
Pros: "Everything was great ! The staff very nice and the plane is absolutely amazing .."
Cons: "We paid for extra leg but there was no difference between normal and extra .."
Pros: "Mostly everything was fine."
Cons: "Not really anything particularly that I didn't like."
Pros: "I loved wine and whiskey. Blanket and blindfolds, headphones helped me sleep. Care packet with toothbrush came in handy."
Cons: "The Sears were tight and thin. I felt pushes from behind. I could not recline the seat enough. I didn't get a window seat, which is my favorite."
Pros: "We were late arriving at the airport and the checkin desk people were SO nice putting us through. Otherwise we never would have made it on the flight. Also the extra legroom seats were well worth it!"
Pros: "Staff excellent - Inflight screen useful."
Cons: "Could not do online Check in - apparently as there were 4 separate legs on my Ticket."
Pros: "At JFK the lounge and service was the best I have encountered."
Pros: "Everything on-board was awesome...Great job guys!!!"
Cons: "My ticket was cancelled at the time I was standing in front of the airline counter to check my bag. I was so furious. The airline did not help me at ALL. In fact, they offer me to buy a brand new ticket at a new price!!!!!! I ended up re-bought the ticket from United airline as my husband has United card (chase) and we ended up paying over 1900 for the ticket that should have been about $911. The priceline number is not helping. I have trip insurance but no. nothing worked. I will never fly Virgin Atlantic again."
Cons: "My luggage didn't arrive at my destination until 2 days after I did. And after I checked my luggage, a leather satchel was stolen from my suitcase. I reported the theft to Virgin Atlantic and requested a report nearly a week ago and have heard nothing back. I am usually careful about packing luggage, and did not think the leather satchel would attract a thief working for the airline, but I will not make that mistake again! DO NOT TRUST VIRGIN TO HANDLE LUGGAGE."
Pros: "Best Airline and services"
Cons: "Best Airline and services"
Cons: "UNCOMFORTABLE SEAT IS BUSINESS CLASS, VERY OLD AIRCRAFT. LAZY CREW, ASKE FOR A BLANKET AND TOOK 2 HRS TO GET ONE ONA 4 HR FLIGHT"
Pros: "Crew was welcoming and considerate. Breakfast food selection was good and tasty. Entertainment system is great."
Cons: "Old old plane with the most uncomfortable seats - hard lumbar and head support. Good leg room. It was a 3.5 hour flight, so it was manageable. Had to use my next pillow during hour 3."
Pros: "The food was really good. Had the chicken sausage with pasta and mushroom."
Cons: "After travelling from the Maldives and our final flight home from Melbourne to Brisbane, several people had their luggage sopping wet due to rain at Melbourne. Everything inside the luggage was wet. Qantas Customer Service was not empathetic. They said it was only water and bad luck."
Pros: "Lots of leg room"
Cons: "Food. Screens weren't working properly"
Pros: "Boarding and landing"
Cons: "Food should be made With less spice more blend."
Pros: "Excellent flight apart from the delay!"
Cons: "Leave on time!"
Pros: "Had more room than on BA flight to London"
Cons: "Poor selection of entertainment. Some features, such as the flight tracker, didn’t work"
Pros: "In economy class good enough leg space when compared to other airlines."
Cons: "Head phones connections does not work most of the time."
Pros: "Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food."
Cons: "I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka."
Pros: "Inflight Entertainment and seats."
Pros: "It was all positives from the time we check in until we arrived in Kindon."
Cons: "They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals."
Pros: "Plenty of leg room."
Pros: "All crews they are helpfull"
Cons: "Food same going and coming times"
Pros: "Uniform of the crew is nice."
Cons: "The service specifically the transfer service. They weren’t helpful at all. I’m so turned off how the staff treated me. It is also not clear that I need to book a hotel thru the airline during my 13 hours transit. I was thrown back & forth like a ball. No help was done. How come an airline imposed such rule?! Worse part during flight I feel cold & asked for a blanket. We reached destination No blanket ever!! Not recommended. First & last!!!"
Pros: "Crew was very nice"
Cons: "Food was with a lot of chilli and very spicy"
Pros: "Friendly crew and great food"
Cons: "Delay to take off"
Pros: "Acceptable but not exceptional as expected"
Cons: "Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it."
Cons: "The airline needs to work on the human touch(crew). I did not understand why the immigration were questioning foreign travels for no reason. Lastly can’t reach the customer care number always gets disconnected."
Pros: "Friendly crew"
Cons: "Despite requesting children’s meal, they were not available. Chicken meatballs were disgusting Overall, if it isn’t curry then it’s not worth having. Their curry was very nice Limited movies"
Pros: "The food & beverage selection"
Cons: "Seats were cramp and in illrepair."
Pros: "Generous with alcoholic drinks and exceptional service. I'm an Irish man who likes to drink, so this was a big one for me. The staff were super friendly as well and were always doing something to help. 5 stars!"
Pros: "Great service by crew members Had good number of meals and beverages"
Pros: "Liked the food, the service from the airline, the timings and the pricing of the ticket which was very reasonable given the time of the year."
Pros: "Good quality Airbus planes."
Cons: "The Seat-Belt ON sign lit for many hours in the plane. Because of this, all Toilet door were ALSO locked for many houre as well."
Pros: "Awsome service and on time flights"
Pros: "Good, I intend to fly again with SriLNkan Airways"
Cons: "The food and the seating was plenty good enough, given that the ticket is economy."
Pros: "Boarding by seat row, the cheats who tried to board ahead of their seat row were manoeuvred to the back of the queue. Splendid tactics!"
Cons: "Food and seating were reasonable for economy, that’s what I paid for."
Pros: "Business class makes all the difference. Service excellent."
Cons: "Gate area. Flight delay due to air traffic issues. Use of remote gate stand at Colombo."
Pros: "the vegetarian food on the second flight Colombo to Bangkok was really nice, good taste, comforting."
Cons: "only two toilets, long queue"
Pros: "Very polite and courteous Service Attitude by crew although it was a short flight."
Pros: "The staff were nice."
Cons: "Everything except the staff"
Pros: "The food was good. The service was friendly. I enjoyed my flight"
Pros: "Everything is perfect. .. excellent food"
Pros: "Everything is perfect. ... excellent food"
Pros: "It was on time, good collection of movies."
Cons: "The menu was not good."
Pros: "Nice flight, attentive crew."
Cons: "My bags were screened three times. Really? Once through security, we were told the gate wasn't open so we were escorted back out. And then had to go through security again. Chaos. No lines just pushing and shoving, people crawling under the rope and cutting the line. No matter the flight, the airport over shadows every thing."
Pros: "Comfortable flight; good seats, good service by attendants."
Cons: "Rude passengers who ignored the rules."
Pros: "Very good crew"
Cons: "Food needs improvement"
Pros: "Service and timely"
Cons: "Nothing bad"
Pros: "The staff, the entertainment, the food!!!!"
Pros: "The flight attendants were excellent. Very attentive."
Cons: "Older Airbus A320, okay comfort in Business Class seating. Entertainment was on a portable tablet. Food was fair. Nothing to write home about."
Pros: "left on time, landed on time, no hassles"
Cons: "early departure meant VERY early trip to airport."
Pros: "Friendly and efficient"
Cons: "Bus boarding"
Pros: "There was no entertainment as it was a short flight.had to report quite early in the morning because of airport renovation.otherwise the flight , journey and food were Good"
Cons: "Had to wait for one and half hours to get our luggage from the belt as all gulf transit passengers who checked in later than us got theirs first and since we checked in first our luggage came last.I had onward journey for eight hours by bus and with lack of sleep the previous day it was quite tiresome."
Pros: "Every thing was fantastic"
Cons: "No thing"
Pros: "Old air crafts with lots of leg space."
Cons: "Horrible customer care.they booked a horrible cheap hotel instead of what they promised for my layover which was 1 day in colombo."
Pros: "Crew was professional and food was very good. Entertainment was really good."
Pros: "The crew was friendly and courteous."
Cons: "Make seats more comfortable and food more tasty"
Cons: "All the food is halal."
Cons: "The food was of very poor quality and no alternatives. Went hungry the entire flight."
Pros: "Good value for money."
Cons: "Slow processing at boarding with unnecessary additional bag search."
Pros: "Seats near me were empty"
Cons: "There was no vegetarian food. This is a big thing. The stewardess walked past me although I was waiting to buy from duty-free."
Cons: "They upgraded me to business since I am gold member"
Pros: "I had a really good asigned seat"
Cons: "Still no Harry Potter films"
Cons: "No sweets were served in any meals. Not even a chocolate candy."
Pros: "Breakfast was slightly better than dinner choice"
Cons: "Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements"
Pros: "The crew were pleasant and visible."
Cons: "Food quality was pretty poor. It used to be so good. I had sea bass which was so dry. There were a group of 30 people travelling together. They monopolised the lobby bar and were rowdy and noisy despite requests from the crew. The flat bed is so hard, it needs a mattress."
Cons: "Unusually the crew were quite stand off. Normally cheerful and accommodating this crew gave you the feeling you were in the way and tiresome"
Pros: "Despite being nearly full it was comfortable. A fair choice on entertainment. Pleasent professional crew."
Cons: "There was a disagreement about my hand luggage. At check in it was agreed I coukd take it on board even though it was 8.9 kilos. Just before security they said no. After going back and forwards it was agreed. No fault of the airline there were several infant children close to my seat. At times it was annoying"
Pros: "Travelled in Airbus 380 for the firstvtime and I was impressed by size of the plane and comfort in economy class. Enough of leg space to bend my leg and avoid bad blood circulation. Overall comfortable flight."
Cons: "Again I found behaviour of few Crew Members a bit rute for instance i asked hor headphone from one of the attendant and she immediately told me that it cannot be missing as she put the headphone there by herself making me feel like as if i stole the headphones. I was bit speechless though i really wanted to reply to her but it would have been rude. Second thing I did not like about flight was foir serving. In our over 7 hour flight, we were just served breakfast in the morning just 2 hours before landing. Its not healthy to keep customers hungry what if the customer is diabetic. Airline need to understand that up in the sky we are dependent on them for our basic needs and it should be respected."
Cons: "Too much waiting in queues... Minimum of 2 hours of waiting, Too few counters."
Cons: "Delayed by 2.5hrs in Abu Dhabi due maintenance....better to find it on the ground than in the air, I guess!"
Pros: "They did not took us at team lunge having silver card and kept waiting at general lunge. Not cooperative officer."
Pros: "Had the front seats with legroom on a 380, significantly quieter there than in Business on a 777 Was out of Heathrow within 40 mins of landing, usually a lot longer!"
Cons: "Food was minimalistic, bkfst and then a chicken sandwich on a 7 hour flight..."
Pros: "Multiple delays which was due to poor management on the airlines side"
Cons: "Maybe if me and my son was Muslim we would have been treated with dignity and respect but will not and wasn't"
Cons: "total commute time"
Pros: "Great all round experience - good flight, nice plane, comfortable and well equiped with lovely staff."
Cons: "A380 was an excellent plane. Quiet, great entertainment... decent leg room. highly recommended."
Pros: "The service was very efficient and warm. The food was tasty. The team was throughout helpful and prompt."
Pros: "US pre clearance"
Cons: "Crew was very rude. Food was not good. Meals were served late. No adequate snacks on board"
Pros: "excellent quiet A380 plane. Enjoyed the flight even in economy"
Pros: "Is very nice is on time on everything ...."
Cons: "Everything is good"
Pros: "CREW SERVICE TIMELY NATURE OF FLIGHTS"
Cons: "THE LEG SPACE 1 OF THE MEALS"
Pros: "Just average flight, nothing so special"
Cons: "the flight was so overbooked that I had to stand in the queue for an hour for check-in, All the overhead compartments were full and I could not put a small bag in it, the crew even did not bother to help me with it. Ultimately I had to stow it beneath the seat. The seats were so cramped"
Pros: "Cleaniness , food , entertainment"
Cons: "Air hostesses, my daughter asked 3 times for something . They kept saying will give and eventually no manners to come and reply also .. Asked for an extra bun for my 3 year old I was said will come back after the round but again no one came .. Never experienced this with any other flight .. Boarding also with kids was a little difficult when going by bus to the aircraft .. No priorities .. Only pushing .."
Pros: "The A380 aircraft is an absolute delight to travel in. Makes the flight very comfortable."
Cons: "The crew was quite unfriendly and refused to provide any additional snacks or drinks after 1st service. Very limited food menu and very little in quantity."
Pros: "Good entertainment options although the screen/controller seem outdated and unresponsive. I would suggest not shutting off the entertainment while on the ground or too early (shut off an hour before landing)"
Cons: "My biggest complaint would be that we waited on the plane for over an hour and a half in Mumbai for late passengers. This caused a ripple effect which made us miss our arrival spot and have to wait an additional 30 min on the plane once we landed. You should never make 400+ people sit on an airplane for 2 additional hours (for a 3 hour flight) because a few passengers did not plan well and were late. That logic was insane to me and incredibly frustrating. That is my only complaint that would actually make me think twice about flying Etihad again. The crew seemed annoyed anytime I'd ask for water. A more western food option would be nice rather than just 3 options of rice and curries. Also the food timing did not line up well (eating fish at 9am)."
Pros: "Everything was lovely."
Cons: "Touch genital no good food rude air hostess and staff"
Pros: "Seats where just roomy enough,let's face it,you can always use more room right. Staff was very friendly and attentive . I absolutely loved flying Etihad !"
Cons: "I would still like a roomier seat,again though, I think anybody would . I probably should have perchased first class,hmmm, should the whole plane be that comfortable?And not too much more cost . I say that would be wonderful !"
Cons: "movie selection poor."
Pros: "Food , service"
Cons: "Too cold in the airplane"
Pros: "nice plane"
Pros: "Courtesy of crew, food and cleanliness"
Cons: "Good in all respect"
Pros: "Staff in business very attentive and friendly. Food and beverage choices very good. Presentation excellent. Staff in economy nice enough."
Cons: "In business on the 380- where has the massage option gone on the beds?? Those awful hot sandwiches served after breakfast in economy. Greasy, fatty and more like pastries. They have been serving them for years. I've spoken to tens of people and not found one who likes them! Toilets not checked very regularly for clean ups/ tidy ups and replenishments. Online duty free showing 'not available' but when they came around it was."
Pros: "Ample room and privacy provided by the tastefully done seating pod arrangement"
Pros: "Aircraft fleet and airport is good. Good infrastructure."
Cons: "The cabin crew is not at all courteous. When you start travelling in US, you realize how different the crew's attitude is. When you want to say no to the customer, atleast make an effort to accommodate the needs of the customer first. Minor requests made by the passengers should be accommodated. You just rudely say No. Learn something from American customer service!!"
Pros: "The seat was really comfortable, food was alright."
Cons: "Staff, I've missed my snack when I was sleeping nobody awake me"
Pros: "Etihad's cabin crew were superb; very attentive and nothing too much trouble. Food and wines delicious, cabin immaculate, seat/bed very comfortable. A great flight on their fabulous A380."
Cons: "Punctuality, No break fast"
Cons: "Bathroom floors were wet most of the time."
Cons: "Small plane and crowded and services was not good. I had to take two buses to get to the international terminal. I had to wait for a wheelchair for an hour."
Pros: "Did not fly."
Cons: "Kayak should have canceled my ticket"
Pros: "The fact that there was no one sitting by me was fab. Through man on priority check in desk was very helpful getting me the assistance I needed"
Cons: "More choice of meal. Getting special.assistance.upon arrival at.Istanbul airport first outbound flight was hard. I nearly fainted as I had to stand for so long."
Cons: "Enternteiment and seats"
Cons: "More entertainment options"
Pros: "Very nice crew"
Cons: "The boarding process, better seats, outdated entertainment system, & slow Baggage delivery ."
Pros: "Free service Food and coffee"
Cons: "Free service Food and coffee"
Pros: "It's like Air India the crew is old and cant serve the aircraft. Nothing I liked. Flight was very old. Waste if money."
Cons: "Change the aircraft. Give us new aircraft or at least inform passengers this is old aircraft so we don't book. Premium economy price was very high. No service. Entertainment tv 4inc which doesn't work. Seats uncomfortable. It's better to travel will Emirates.i have no words why did I travel in BA."
Pros: "It was incredibly quick!"
Cons: "price and reliability"
Pros: "I travel 70 times a year and I try to avoid BA the f I can. This flight 2 hrs late and they ran out of food as hey got to me I’m tge back. The toilets ran out of water 3/4 of the way through the flight so people couldn’t use the toilets. Not good. Zz"
Pros: "Helpful and Friendly Crew. Did their best to help during the delay. Able to take hand baggage on board (unlike our kid journey when forced to check it in at the gate)"
Cons: "Sat on plane for an hour waiting to depart, so delayed landing. The BA feel is no different to budget airlines now."
Pros: "The aircraft seemed new or renovated and it was fairly clean."
Cons: "The crew was talking with a passenger at the end of the corridor while laughing very loud. This caused many passengers to wake up from their sleep or just disturb them from their reading. Instead of telling the passenger to keep it down they were all cracking jokes to each other while the whole cabin could hear them."
Pros: "Good service and crew."
Cons: "Seats were very very narrow."
Cons: "More latest movies in the inflight movies"
Cons: "Loved the flight however wished the food selection was better in business call. On the way to Mumbai the option and choice was better and tasted good. I was not impressed with selection and taste it could have been better."
Pros: "When i booked on kayak was from 8th August to 18th August when BA booked 8th August to 18th September it cost me extra to come back on monday 20th August £ 1400 extra"
Pros: "We could reschedule it. But only a week later."
Cons: "They lost our bags. Many of us on board. And they didn’t give us tracking numbers to follow-up. Argh"
Pros: "The on time arrival"
Cons: "That even non alcoholic drinks costs The gate agent provided misleading information"
Cons: "They were late by 2 hrs"
Pros: "Highlight of the trip was BA's inflight safety video."
Cons: "I took a BA flight after a while. I had stopped flying BA in flight service and comfort was poor. I travel business class. Seats were dated (seat cushions), plane was dated, inflight entertainment systems dated (compared to most other airlines). Crew goofed up on food. I had a seat change which I informed the Sr Purser who came to take food order, his colleague who came to serve drinks. Still the server gave my food to the other passenger who had requested to change seats. Which resulted in no food for me. They clamoured some meal fro economy class and served so shabbily (only a pic can show how shabby it was - unfortunately I can't attach one here). In spite of all this the purser showed no remorse or offered no apology. I think I made a mistake in choosing BA, should have never come back to them."
Pros: "Everything was okay, except....."
Cons: "I was not happy with the ground staff in Mumbai, for not sending my baggage directly to Toronto, which was my last stop. I had to go through the whole process of checking in again in Montreal, where I could have missed my connecting flight to Toronto. I think your BA staff in Mumbai should be trained better, thanks."
Pros: "Economy plus was great. Economy was a little rough for me as seating was much less comfortable"
Pros: "I feel safe and comfortable in British Airways."
Cons: "The ticket is too expensive ."
Pros: "polite crew"
Cons: "old plane, old entertainment systems, no updates"
Pros: "I like that they upgraded the seat. My other flights, however, were garbage. This particular one was pleasant."
Cons: "Dude with stank breath constantly burping in my direction. Not your fault, I know."
Cons: "Food quality was mediocre, choices limited"
Cons: "Old aircraft, mediocre entertainment display, food was sub par compared to previous flights"
Pros: "The room on plane to Heathrow, wouldn’t know about way back considering I had to rebook onto Air India..."
Cons: "Just the fact that BA decided to hold us in UK for 6 hours to get their full pay and the fact that Heathrow ground crew had not enough de icing equipment and resources were at an all time poor response. Three hour lines for checking on status of bags, status of flights, unable to book a hotel through BA and got nothing from them. I didn’t enjoy freezing and staying there in Heathrow freezing... plus I didn’t fly this flight home due to fears of them not being able to handle a coating of snow versus what loads of snow we recieve in the states. I had to take Air India home to the US AND HATED IT... thank you BA and especially Heathrow Number one for lack of response and total irresponsibility..."
Pros: "excellent, efficient, clean, professional"
Cons: "partnering with American Airlines is a crime and an offense."
Cons: "The boarding process could be better"
Cons: "The food was served twice on the flight, but was almost the same kind of menu."
Pros: "Service and food"
Cons: "No electric outlet for charging phone or laptop TV screen was very old and barely functional"
Pros: "We Arrived safely. The captain explained the situations well."
Cons: "We left late and arrived late. They ran out of one of the menu items."
Cons: "Has taken up mobility/special assistance while bookkong but didn't get any assistance after landing at London Heathrow airport. Entire transfer at Heathrow airport for catching up next flight to Phoenix, USA lot of struggle had done because of it."
Pros: "Staff was very professional and courteous. No much waiting time for check in. Separate area for security clearance for British Airways passengers was very helpful and noteworthy."
Cons: "Carry on baggage at Mumbai Airport shown different dimensions than traveling from London. No proper communications for delayed flight and boarding was not organized. In flight food from Mumbai - London route was very much unsatisfactory."
Pros: "Service onboard is always pleasant."
Cons: "Not a fan of British Airways business seats. It feels narrow, crowded (i counted 8 people per row?) and not private. You get much better seats on other airlines without having to pay first prices. Boarding was confusing for people that don't know that Club World means business. And food was bland."
Pros: "Spacious seating."
Pros: "Food was good"
Pros: "The original BA codeshare flight delayed by 19 hours, to the next day. They sent an email requesting not to come to the airport until the next day for the rescheduled time. After insisting on an alternative, we were put on Jet Airways flight at the last minute."
Cons: "Very poor systems, as they manually communicated with Jet, and would not waitlist on the Jet system even though Jet requested it. Despite putting us on Jet, they changed the connecting flight to the next day, connecting with the rescheduled BA flight! On reaching London, had to ask them to rebook on the original connecting flight, as we had taken alternate JET flight!"
Cons: "No wifi"
Pros: "The staff were all very helpful and efficient."
Pros: "Everything is very comfortable"
Cons: "It’s perfect"
Cons: "The crew certailny could be more cheeful Perhaps they just were tired. The food was terrible despite the airline from nation of exqisite cuisine. The enternainment screens did not respond or work even with the remote. There should be better maintainance."
Cons: "It was pathetic wheelchair access in Dubai international Airport. They made passenger walk instead of providing wheelchair. It was a long walk for passengers, who could not walk well."
Cons: "The 777 Dreamliner did not have functioning window shades. Airline check-in counter staff were trainees and did not understand Visa requirements to and out of India. The check-in counter was open to passengers that had lined up but not manned. . It made the check-in process slow and tedious."
Pros: "Smooth flight"
Cons: "Delayed 35 mins."
Cons: "I was charged twice for luggage because i had a layover. That is a crazy policy. My extra weight ended up costing me 3 times the cost of my flight."
Cons: "1 hour late"
Pros: "good food and support for wheelchair but have to wait longer then expected"
Pros: "Timing was convenient."
Cons: "Refer above"
Pros: "Seat spacing was good"
Pros: "Everything was as expected"
Cons: "Every thing"
Cons: "Air India is worsted flights and checkin staff ."
Pros: "Satisfactory in every respect."
Cons: "Nothing that I can think of."
Pros: "The attendants were very helpful and the dinner was tasty."
Pros: "- Leg room in emergency exit seat (pre-booked and paid for) - Overall service - On-time departure - Far improved customer service levels"
Cons: "- IFE is poor, very limited selection (in English at least) - multiple document checks every time I moved! Approx 6 people needed to see my boarding pass before I got on the flight...."
Cons: "Same as above"
Pros: "Everything is perfect."
Cons: "Immediately come"
Cons: "They should upgrade/fix the broken devices."
Cons: "bad service by crew flight is late all the time no regrets by air india"
Cons: "Lots of smell. Needs more and deeper cleaning..."
Pros: "Over all it was good"
Cons: "Bad service poor service"
Pros: "Flt was on time. It was enjoyable.."
Cons: "Lost my sleep !!!"
Pros: "The window seat"
Cons: "Bathroom a mess"
Cons: "Everything was terrible"
Cons: "Poor service. Staff not just indifferent but mistreat passengers"
Pros: "It left close to on time"
Cons: "No movies"
Cons: "Not helpful at all"
Pros: "Flight experience was overall very good..Everything went smoothly.....food was OK...had seats in H row and these were very comfortable...could sleep for 6 hrs..In flight entertainmemnt was fine..But didn't require much of it...as I slept through most of the flight...above my expectations...4.5/5"
Cons: "Crew behaviour could have been better"
Cons: "No water in toilet sink throughout. Last two meals too close in timing."
Pros: "On time.."
Cons: "The screen from the front row was loose and fell on my leg which was painful. I felt I was treated as if it were my fault!"
Cons: "totly bakwas"
Pros: "Flight was on time. Boarding was not managed well by Ahmedabad Airport. Two toilets had faults. Faulty tap and toilet seat. Lacking choice in in-flight entertainment despite high quality system. Air India should offer free water at the seat every 2 hours instead it's a help yourself service which is less good. No wi-fi services."
Cons: "Not good"
Cons: "We are wheel chair passengers. We are made to mend ourselves."
Pros: "Nothing,you may better close this Flt."
Cons: "Every thing"
Cons: "Was excellent"
Cons: "no tv half bathroom broken and really poor management"
Cons: "was not ontime"
Pros: "Never going on an American airline again!"
Airlines flying from Mumbai to London Heathrow Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Mumbai to London Heathrow Airport
Masks required on board, masks provided on flights from Mumbai to London Heathrow Airport
Social distancing seating
Middle seats unavailable to book on flights from Mumbai to London Heathrow Airport
Testing for antibodies, testing for symptoms for flights from Mumbai to London Heathrow Airport
Waiving of change fees. Search flexible flights from Mumbai to London Heathrow Airport