Find Cheap Flights from Mumbai Chhatrapati Shivaji to London Heathrow (BOM - LHR)

I do not recommend anyone to use it.

Airlines Airport Employees are unprofessional, rude and untrained. Playing Quran on the Airplane!

Food is good, short flight can’t say much about it

My son was board cause no screen to watch

Dirty old aircraft.. crew was indifferent to passengers needs

The e-Ticket wasn’t bought. I had to stay at the airport for 2 hours and finally no ticket was issued. Very disappointed. It’s my last experience with you.

Helpful crew.

We had requested vegetarian meals, which were not provided on either leg of the Ethiopian Airlines flight. In addition, we had to pay an extra baggage fee and the payment process required us to wait for 45 minutes at the check in desk while the agents tried to sort out a problem wiht their computer system. They claimed that the problem was with the integration of their system with SAA's system.

Staff are friendly and pleasant. Seats are comfortable with more space than some airlines.Good choice of films.

This was probably the worst boarding I have ever seen. They called the Paris flight while people were still boarding for Frankfurt. It was chaotic, with people struggling to find which line to be in. There was no visible guidance from Ethiopian ground crew. Eventually got in line. One guy checking boarding passes for both business and economy. Very slow with again no crowd control. Children were not given priority. Eventually many people went through business queue while others had been waiting in economy. Ground staff were standing around watching and not helping or communicating. Poor show from Ethiopian!

Everything was great.

Nothing

The flight was excellent. Thank you.

Modern plane with wider than normal economy seats. Wide screens with a variety of new movies. Food was good. It’s still airplane food but it’s good. Easy process after all with booking m, checking in, onboarding etc

Nothing

Food and crew amazing..I guess Turkish airline going to be best

Everything was so great cabin crew was so nice and so friendly

Boarding was on time and the crew are very nice

There was a delay because airplane was waiting passengers from connecting flights which made us delayed half an hour

Late arrival of the plane. Seat not comfort, basic serviceS

The 20 yr old A330/200 was decided past its sell by ...

Very poor movie & TV choices. Business class seat very uncomfortable

Excellent new Dreamliner. Seat very comfortable

Extremely poor movie/TV choices Crew didn't smile much!

Seat was good.

We lost an iPad on the plane and I called and filled a o several times it absolutely no response. Very disappointing.

Entertainment and staff help

Seat was horrible. We suffered for 14 long hours. Our seat was next to the cooler and there was continuos noise. We could not sleep as wink and I was with 2 small kids. I booked ethiad for a good experience and suffered a lot. Never again.

Poor service

Nothing

Same issues as my trip to Chicago, but this was a shorter duration so issues not as problematic

Staff was polite and courteous. Counter service was efficient as well.

Nothing this time.

Changed my previously selected seats. Kids were seated separately..

I like to keep the flight on time not always delay and to scdule more flights not only 2 flights either in going to Kuwait and from Kuwait to Doha

I do not like flights always delay

Very nice staff on flight.

Airport was short of sky tunnels so we had to embark via stairs.

Excellent new Dreamliner. Seat very comfortable

Extremely poor movie/TV choices Crew didn't smile much!

Delay of 4 hours as connection was gone , costumer care not answering, transfer desk very un professional, very bad management of delay . Zero infos

The flight was on time and everyone from the ground crew to cabin crew were making sure to secure an on time performance. Checking in and boarding was swift. The flight was short and sweet. De-boarding was quick and taken back to the terminal in a bus.

The cabin crew looked sad. Not a single one of them had a smile on their face. There was no welcome when I got on the aircraft, I was not woken up for food and was not asked later if I wanted something to eat.

Boarding was on time and the crew are very nice

There was a delay because airplane was waiting passengers from connecting flights which made us delayed half an hour

Excellent new Dreamliner. Seat very comfortable

Extremely poor movie/TV choices Crew didn't smile much!

The flight was on time and everyone from the ground crew to cabin crew were making sure to secure an on time performance. Checking in and boarding was swift. The flight was short and sweet. De-boarding was quick and taken back to the terminal in a bus.

The cabin crew looked sad. Not a single one of them had a smile on their face. There was no welcome when I got on the aircraft, I was not woken up for food and was not asked later if I wanted something to eat.

Boarding was on time and the crew are very nice

There was a delay because airplane was waiting passengers from connecting flights which made us delayed half an hour

Late arrival of the plane. Seat not comfort, basic serviceS

Service. Crew - the on board "chef" was particularly attentive.

IFE very limited. Take a good book - or two. Old A330, but well maintained.

Late arrival of the plane. Seat not comfort, basic serviceS

The flight was on time and everyone from the ground crew to cabin crew were making sure to secure an on time performance. Checking in and boarding was swift. The flight was short and sweet. De-boarding was quick and taken back to the terminal in a bus.

The cabin crew looked sad. Not a single one of them had a smile on their face. There was no welcome when I got on the aircraft, I was not woken up for food and was not asked later if I wanted something to eat.

Was not a fan of the breakfast offered.

Crew was nice and helpful. Plane was well taken care of, and food was a pleasent surprise.

We were delayed over an hour and a half waiting on passengers and baggage

Staff was polite and courteous. Counter service was efficient as well.

Nothing this time.

The connection

1-the response towards my damage laggiage which happen During trip. 2- The food was not good. 3- in spite asking a gift for my child staff denied and said this is stopped. At the same time they said if I had booked meal for my child in advance I would have got a child gift . This sounds incorrect. 4- my bag was damaged and I found that only when I reached home after a long trip. Immediately I called Kuwait air ways numbers in india . No answers to my calls , then when finally got some one they gave me another number and kept on calling till some one answerd and simple reply was was Can’t accept your claim . You should have logged the claim at th airport when you arrived not after leaving the airport. I told them that I can on a long flight and I didn’t see that in the airport . My bags were handed by porter and as soon as I saw the bag on arrival home I stared calling. The answer was no you should have made your claim at airport . We can’t take your claim. I tried to explain the face to them but they were not ready to understand.

Aircraft was new and comfortable.

Boarding was a mess. They had delays but there was inadequate communication on what was wrong.