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Cons: The multiple gate changes & technical delay caused us to miss our connection to Boston

Pros: First i will say thanks to almighty God for the journey mercy, and from the pilot, the co pilots and the crew members were so amazing, such a good hospitality.

Cons: Well everything thing was so amazing so far i cant even think of anything they can do better.. from my own view

Pros: The crew was the best! Excellent service... kind and caring as well as professional.

Cons: As always, more space but I was fortunate enough to get an exit row this time, which helped.

Cons: Nothing

Pros: General flight journey

Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Cons: Travelled business class and was ace experience

Pros: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Cons: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Pros: Cheap fair to Eastern Europe. Newer movies.

Cons: Crammed seats. Flight delayed, almost missed connection flight. Luggage didn’t make it to the final destination. Luggage was delivered to my hotel in 2 days, but noticed they have been opened (had tapes around my bags, the tapes were cut/altered). Some stuff was missing. Worst.

Pros: The entertainment selection

Cons: Seats were brutally uncomfortable. It was unbearably hot the entire flight because the air was not turned on. And there was not the advertised amount of legroom.

Pros: It was Ok.

Pros: Food was good

Cons: Plane left 2.5 hours late due to boarding system failure. Took 20 mins to get an assigned gate upon arrival at YYZ. Took one hour to get bags due to electrical failure to power baggage handling equipment.

Cons: I am disabled and the ground crew and flight crew were terrific in helping me board and getting me to my connecting flight.

Cons: Flight could not taken off in 7 hours delay

Pros: Overall good flight

Cons: Food

Pros: All went smooth bH

Cons: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....

Cons: I congratulate the KLM crew!

Pros: Just as I expected. And I made my last connection easily.

Pros: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can

Cons: the headrest is hard. Apart from that- all was fine

Cons: Flight was delayed and missed 2nd flight due to delay

Pros: Nice and attentive crew Big a330 plane with great business class

Pros: Swiss lost two checked bags for which we paid a supplement - while they’ve sent emails about them we still have yet to see the bags 36 hours later.

Cons: See above.

Pros: Seats very comfortable; real feather pillow! Everything was on time.

Cons: Breakfast consisted only of sweet items -- I didn't touch it.

Pros: Generous service, excellent vegetarian meals (my special order), excellent telephone help prior to flight.

Cons: Delayed boarding time with no information or updates provided, touch screen didn't work, bathrooms dirty toward end if flight.

Pros: Cheap fair to Eastern Europe. Newer movies.

Cons: Crammed seats. Flight delayed, almost missed connection flight. Luggage didn’t make it to the final destination. Luggage was delivered to my hotel in 2 days, but noticed they have been opened (had tapes around my bags, the tapes were cut/altered). Some stuff was missing. Worst.

Cons: flight was delayed 4 hours

Cons: It should better boarding organization, and my flight was late because LOT was waiting for the passengers from different flights which made me nervous about catching my next flight. How could they keep us inside of airplane with temperature outside of 35 degree C one hour to wait for late passengers

Cons: It would have better if the flight wasn’t 5 hours late.

Pros: fresh baked bread!

Cons: fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered.

Pros: I liked that it was a straight flight from SFO -ZRH. On board entertainment was great.

Cons: Seating is way to tight. Service from crew is nothing at all like it used to with Swiss. Nearly a smile from crew ( both legs of flight) mostly just hand motion when serving food. Food was a big disappointment too. It feels like all the good service is reserved only for business and first class !

Pros: crew

Cons: children entertainment

Pros: The seat was a little uncomfortable but the crew were amazing.

Pros: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Cons: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Cons: Travelled business class and was ace experience

Pros: Crew were great

Cons: Refreshments

Pros: Cheap fair to Eastern Europe. Many new movies.

Cons: Crammed seats. Flight delayed. Almost missed the connection flight. My luggage didn’t make it to the final destination. Luggage delivered to my hotel in 2 days. Noticed the bags have been opened (I put tapes around the bag, and the tapes were cut/altered). Some stuff were stolen. G.H.E.T.T.O.

Pros: Nice crew, great flight entertainment.

Cons: N/A

Cons: More cofffe

Pros: The seats and entertainment on the screen.

Cons: 2 hour flight delay in LA. Then had to stand in line for 2.5 hours for rebooking the following morning. Then my new connected flight was delayed 1.5 hours. Then they left my bag in warsaw and it's been 2 days and I can't get a hold of anyone for my bag

Pros: Crew was great and helpful despite oversight in my special meal.

Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Pros: Very friendly crew and on time with no problems.

Pros: Just as I expected. And I made my last connection easily.

Cons: Late departure. Rush to connect.

Pros: We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above.

Cons: Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time.

Pros: Seat more comfortable than most economy seats with other airlines. Smiling, attentive cabin attendants. Good food. Easy to get to next flight. Seems a bit more spacious than other airlines.

Cons: Free Wifi.

Pros: Crew was attentive, video selection was very good

Cons: Seat cushion was very hard for 7 hour fight. Bring a pillow!

Cons: seat comfort

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: Very friendly crew and on time with no problems.

Pros: The aircraft

Cons: No overbooking next time!

Pros: Just as I expected. And I made my last connection easily.

Pros: The crew made a bad decision concerning me and another passenger. I had extra leg room in front of him and he still insisted on crushing my knees with his reclining part of his seat. The stewardess choice to side with him because it was ok to crush my knees because he paid for a upgrade in seat,

Cons: I will be filing a complaint about this matter soon and request a refund for the total disrespect of me as a paying customer,which they did not value at all

Cons: They need to do better on food

Pros: Plane was fine

Cons: The bus took forever to reach the plane. Food quality was poor

Pros: The service was good

Cons: At abudhabi there was no sitting available, while waiting for connecting flight, and saw people spitting in the airport lounge, it was unsanitary. Why ethihad donot enforce cleanliness in the lounge.

Pros: Crew were great

Cons: Refreshments

Cons: Late departure. Rush to connect.

Pros: General flight journey

Cons: Fix the damn KIOSKS at Vienna!