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Pros: Planes were good with good leg room

Cons: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Pros: Crew and hospitality

Cons: Wifi

Pros: Helpful staff

Cons: Bigger and more comfortable seats

Pros: Yes seats were comfortable

Cons: Food needs to be better

Cons: The plane was delayed

Pros: Canceled and not rebooked untill 4 days later

Cons: Still waiting to fly

Pros: Air hostesses was rude in flight from India. I have notice lots of passengers couldn’t speak English and they probably thinks everyone is like that.

Cons: Tell Air Hostess to be polite if any one asking for something it’s part of their job

Pros: Efficient boarding, friendly crew, nice range of entertainment options.

Cons: An economy seat is an economy seat ....

Cons: The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay.

Pros: Just the cabin crew being nice

Cons: Punctuality KLM is always late

Pros: The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)

Cons: A lot of delays, on both flights. We spent twice as much time waiting than flying.

Pros: yes

Cons: not really

Cons: Lost all our bags so couldn’t ski

Pros: Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome.

Cons: Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me.

Pros: Crew were friendly and helpful. Moved me up front in the plane so I could make my connection.

Cons: Not having to walk outside in Edinbur4gh to board the flight.

Pros: KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful.

Cons: There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats

Pros: Crew was attentive and overall I enjoyed the flight

Cons: Food could have been better

Pros: Awesome business class seat, or rather throne

Cons: Limited selection of movies

Cons: Swiss precision

Cons: The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port

Pros: KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful.

Cons: I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib

Pros: The flight arrived a few minutes early.

Cons: The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor.

Pros: the crew was nice

Cons: Seat confort on long flights, leg rooms,

Cons: Need more leg room!!! Larger meals needed.

Pros: Just the cabin crew being nice

Cons: Punctuality KLM is always late

Pros: The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight

Cons: The earphones could have worked!

Cons: Lost all our bags so couldn’t ski

Cons: Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child.

Pros: Helpful and kind crew

Cons: I wish there was WiFi

Pros: great crew and comfortable flight.

Cons: sceens in the plane to show map and direction of travel

Cons: Quality of on board food and courtesy of flight attendants really needs improvement. Etihad wasn't like this a decade ago.

Pros: The fact that I was not able to fly due to ethiad trying to make extra money was something I will Never forget

Cons: No airline has ever treated me this poorly. I hope this never happens ever again to anyone

Pros: On time

Cons: Lack of leg room

Pros: Main meal (Singapore noodles) was actually ok.

Cons: The cabin crew had a very difficult time dealing with the annoying passengers, who were mainly tourists returning from Abu Dhabi. They had a tough job, but it was all very negative and stressful.

Pros: most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement

Cons: the seats are small and very small space in comparison to Lufthansa

Pros: The crew

Cons: Boarding by rows and not like cows all at one time

Pros: Crew was attentive and overall I enjoyed the flight

Cons: Food could have been better

Cons: 45mn late

Pros: quick/efficient boarding - good staff - good food - easy flight !

Cons: the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -

Pros: the crew was nice

Cons: Seat confort on long flights, leg rooms,

Pros: Like the overall KLM experience

Cons: Food could have had better quality and the stewardess served it all at once versus in the various courses.

Cons: Long haul flight made pleasant by KLM

Cons: Smooth & a v.comfortable flight!

Pros: Crew and hospitality

Cons: Wifi

Pros: Yes seats were comfortable

Cons: Food needs to be better

Pros: Flight was on time and arrived a bit early. Seat was comfortable.

Cons: Check-in process could be better. I was in the baggage drop off line which was much shorter line yet it took a long time to get to the agent. Need more agents at the counter. Boarding could be more structured and efficient. Boarding by zone was not followed. Food was mediocre.