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Cons: Not being 1 hour late

Pros: The crew and the timing were ok

Cons: The seats were uncomfortable

Cons: The plane is so old..,

Pros: Customer care was super supportive

Cons: Inflight sandwiches

Cons: Everything was good.

Pros: todo estuvo muy bien!!!

Cons: el desayuno o como quieran llamarlo es muy pobre

Pros: Crew were friendly and helpful.

Cons: Flight was delayed through no fault of the airline. Took a long time taxing due to the excess traffic.

Cons: This flight had the least legroom of any flight I've ever taken.

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: Newer plane, crew was amazing, seats were adjustable

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Pros: Crew was great and helpful despite oversight in my special meal.

Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Pros: Fast, one stop, better than three weeks on a boat

Cons: Broken entertainment center, no vegan meal although selected at booking, very cold.

Pros: Lot airlines crew is really friendly

Cons: Skopje airport is a disaster. Horrible service

Cons: Seat was not very comfortable, my audio was malfunctioning on tv, food was small portions

Cons: No vegan meal, although specified at booking, broken entertainment center, lost luggage.

Cons: Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled"

Cons: 70’ late on a 45’ flight

Pros: It was a normal flight with any extra confortable feature.

Cons: Not delay Treatment in the boarding Gate was ride, asking for visa despite I dont need it.

Cons: horrible dry croissant for breakfast

Pros: Excellent service from the crew and prices were good.

Cons: The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight.

Pros: Amazing crew and great comfort

Cons: Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems.

Pros: It was a normal flight with any extra confortable feature.

Cons: Not delay Treatment in the boarding Gate was ride, asking for visa despite I dont need it.

Pros: The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful.

Cons: The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes.

Cons: The KLM crew are always great serving and treating you. Well above many other airlines.

Pros: The aircraft

Cons: No overbooking next time!

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Pros: Yes

Cons: Everything was good

Pros: Good trip

Pros: it would be a lie to say i liked anything

Cons: everything by alot

Pros: Amazing crew

Cons: At check in

Pros: Overall good for economy.

Cons: Nothing really. Perhaps the food.

Pros: Customer care was super supportive

Cons: Inflight sandwiches

Pros: Onboard crew were nice and polite. Flight was on time (a rarity).

Cons: The boarding crew was rude and unpleasant, the plane was boiling hot.

Pros: Food and service

Cons: Working wifi would be good. Better A/C. More comfortable seats

Pros: Excellent crew, good food & movie selection.

Pros: the headrests in the AUH-MAD leg

Cons: the touchscreen inflight system didn’t work very well in the MNL-AUH leg of the trip

Pros: the staff was very helpful

Cons: the touchscreen didn’t always work

Pros: Efficient airline, friendly staff.

Cons: Can't blame the airline but getting through terminals is time consuming in Abu Dhabi. Seats are small and hard but I felt excellent value for money.

Pros: Nothing

Cons: Next time give money back to people for cancelling or changing flights. Never flying with Kayak again

Pros: I don't think I say anything I liked.

Cons: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Cons: More variety of movies

Pros: We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable

Cons: We were traveling with my 94-year-old grandfather who needed wheelchair assistance. And it took the 4th person I asked to get any assistance. The very first Alitalia person I tried to speak to was the very worst. Though her job was to check people in, she said she couldn't help me and to go to another counter. When I asked if she could please at least make a call to get a wheelchair (my grandfather was at the airport entry and couldn't walk) she made a terrible face, threw the papers on her desk around and said I had to go to another counter. When I went to the counter she pointed at, I was told again I would have to go to another counter. No offense to dog owners, but the animals that were traveling received better assistance.

Pros: comfortable seating, friendly helpful crew, good food

Cons: sometimes too cold sometimes too warm

Pros: Food was good and plentiful.

Cons: There was no way for us to reserve seats with extra leg room 48 hours before the flight. Had to sit in agony for a 9 hour flight because of height

Cons: Better entertainment for an 8 hour flight. Take under consideration that tall guys can’t be squeezed in for 8 hours.Give some space to people who really need it

Pros: Food was good .

Cons: Didnt turn on the AC until were in air, implying that everybody was sweating for 30min from boarding to ip in air. Crew refused Green Tea, saying it is only offered in Business class

Pros: crew was decent

Cons: everything

Pros: One of the air steward was super friendly and nice. Few others were a little curt sans smiles.

Cons: Good leg room but seats are hard as rock.

Pros: Nothing

Cons: Next time give money back to people for cancelling or changing flights. Never flying with Kayak again

Pros: the staff was very helpful

Cons: the touchscreen didn’t always work

Pros: The aircraft

Cons: No overbooking next time!

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Pros: The crew and the timing were ok

Cons: The seats were uncomfortable

Cons: On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!

Pros: Liked the time of the flight.

Cons: It left late.

Cons: The seats are small with very little leg room

Pros: comfortable seating, friendly helpful crew, good food

Cons: sometimes too cold sometimes too warm