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The cabin service was great ! Great meals in economy, nice package of socks, earplugs etc, friendly staff !

To my surprise the airport procedure was bad in SFO as well. Not that bad as in Istanbul, but still they've managed to create a 20 mins delay and create a discrepancy between what was announced and what was on the screens during boarding.

I missed my flight and no-one was competent enough to help me. The reason I missed my flight was too short connection time but also ignorant staff who did hear my requests to use fast track. I will never fly Turkish Airlines again.

I was upgraded to Business class and had an awesome experience!!!

I found the crowded squashed seating very uncomfortable, , the 380 from Dubai to UK was wonderful, the relaxed atmosphere was great, more leg room, and the staff were extremely pleasant, not sure I want to fly in a 777 again terribly claustrophobic .

Check in queue at BHX very long. Delay departure from Moscow. 5 hour wait at Moscow. Excess baggage charged. Could not choose seats for Aeroflot legs of the journey. Lost luggage.

Aeroflot is good as always -- relatively spacious seats, good meal, friendly staff

Nothing

We spent 55 minutes on the ground taxiing the length and breadth of Istanbul airport waiting for a disembarkation slot. The bus back the terminal took 20 minutes. The immigration queue to 90.

The food is first class

Somehow the seats (business) are not quite horizontal and they remain very lumpy.

Better food than long haul business on most airlines Nice big seats, not just an extra empty seat, loads of legroom

Flight cancelled, clearly to consolidate two less than 50% full flights Changing at Istanbul is clearly a big risk, I was bumped off my connecting flight on the way out and spent 25 hours there

The landing was very bad

I was upgraded to business class and it was such an amazing experience! Glad I was given the chance to be upgraded!

Everything we want to fly business class next time

The planes were more recent models than I expected, and the entertainment system was quite full of interesting movies - not just the usual array of hollywood films that did not quite make it at the box office

Check in is a little dicey. I knew in advance that they are very strict about weight and size limitations, so went well under. Saw a lot of people opening up their luggage and desperately trying to re arrange to meet requirements. Also had trouble trying to get a proper receipt.

Not a lot... the landing was a relief

uncomfortable seating, bad food, unresponsive entertainment system

Service is great, food is tasty and seating comfortable. Turkish also seem to have a more comfortable cabin temperature than many rivals who adopt the we have powerful aircon and are going to show you approach. If they keep this up they will win business from more expensive rivals

Some of the breakfast a bit bland

Good filling food choices in economy & films from the world over

Boarding using the bus, despite it being a long haul international flight & there being little place to stow our carry-on because it was used for headphones & blankets

I can't even choose what did I like the most about this flight, I was in economy but felt like I was traveling in business... The crew was excellent, the flight was quiet and calm, great food,..... And so on.

The attitude of the crew, not friendly, the lady next to me had to ask 3 times to get her glass of water Very average, I was dissapointed as Emirates is the best company I flew with and Qantas does not have the same quality and service standards

Food is bland and meal options not changed for at least 3 months. For a frequent traveller that is bad. Also same for entertainment. The entertainment should be update at least monthly. I have exhausted all the media choices.

Not a great deal

Everything

Appreciated the movie selection, especially the Eisenstein and Tarkovsky.

I don't expect much from airplane food, but this was particularly bad. They also served drinks a half hour before the meal (typical) but not during the meal! Also generally dislike the entertainment systems that use the dual pin earphone jacks, since I want to use my own earphones. Brought an adaptor, but it broke mid flight, leaving me with only their cheap headphones as an option. Also dislike boarding by bus from the gate. Would expect the flagship airline to get a proper gate at their hub for a large flight on a major route.

Individual light did not work properly: impossible to read a book

Chreck inn staff is not polite to younger student guest. Particularly not to young female guests. I feel the airline is biased.

Excellent

Excellent