Daily cleaning, installation of cabin HEPA filters on flights to Kota Kinabalu
Kota Kinabalu Airport is 6 kilometres from the centre of Kota Kinabalu. View on map.
Kota Kinabalu is served by Kota Kinabalu Airport, also commonly referred to as Kota Kinabalu, Kota Kinabalu Intl. The airport code is BKI.
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Scores according to KAYAK customer reviews
Cons: "All four flights with Malaysia Airlines were delayed, no reasons and no information. Appalling."
Pros: "Crew are nice,but the seat need to improve"
Cons: "The seat need to improve"
Pros: "Direct flight"
Cons: "Bigger aircraft"
Pros: "The timeliness of the boarding and flight takeoff"
Cons: "The landing. Seemed a little rough"
Pros: "Everything was good about this flight"
Cons: "They need to have at least 5 to 10 vegetarian meal on board."
Pros: "Some staff were good others could not be bothered."
Cons: "Nicer staff"
Cons: "Flight delay announcement could have been made much earlier"
Pros: "On time"
Cons: "2 times flight per day"
Pros: "Everything was really good"
Cons: "But the flight left and arrived 30 minn late!"
Cons: "aircraft a bit old and my remote control was broken, lunckily my next seat was not occupied, so I can move to next seat and the seat a bit old and decline angle so limit. if compare with business class seat of other airlines, it's a bit not up to standard."
Pros: "Everything was smooth. MAS staff attitude has changed to the better tremendously. Friendly staff, orderly boarding, pilot announcements were clear with good command of English."
Cons: "BKK to KL flight food needs some improvement. Presentation and taste. I had the fried fish with rice. But it was really tasteless."
Pros: "The boarding process was really fast and efficient."
Cons: "No IFE was provided on this flight, so sad. There was a headset port in my seat but the airline didn't provide the headset so it is useless. Well the only thing that I can do on the plane was just sleeping."
Pros: "Check in was super easy, flight left on time , arrived early baggage was delivered in 10 minutes."
Pros: "Gotta love seats in business class that lie flat and even give you a little bit of a massage. Superb crew."
Cons: "They changed my seat without telling me and the new seat has a faulty video monitor and also a faulty USB port.. no compensation received.. terrible airline"
Pros: "Friendly check in staff, thingking with the customer for aeat options."
Cons: "A very long queue, while only 2 counters were open."
Pros: "Friendly crew. Comfortable and quiet flight"
Cons: "Dinner service slow"
Cons: "Similarly delayed departure and arrived at HongKong over 11/2 hour later- poor service!"
Pros: "The crew were nice and good entertainment"
Cons: "Got delayed in kuala lumpa for nearly 5 hours with Not many updates fir us to know what’s happening then they left my luggage there and still don’t have it 15 hours later"
Pros: "The cabin crew."
Cons: "Again, incorrect information of boarding gate."
Pros: "Retested additional blankets and got them."
Cons: "The crew was in a hurry to provide drinks and remove trays; ttrays were no hot drinks provided; overall, the crew seemed cold and not approachable."
Cons: "Staff still very grumpy.. food is bad but much than flight leaving from Malaysia."
Pros: "Staff onboard were good"
Cons: "Many hours delay at Miri, MAS staff abandoned posts so they didn't have to deal with passengers. Apalling service"
Pros: "Friendly & attentive crew"
Cons: "Departure delay (10 minutes)"
Cons: "The Business class seats are very uncomfortable. There's just no leg room space when the seats are flat and its very suffocating."
Pros: "Crew was accommodating enough to provide for us during this cancelled flight."
Cons: "Better and open communications with what's going on. They were helpful and efficient but needed a clearer and more concise communication line to get us mobilized and ready to go."
Pros: "Quick on and off boarding."
Cons: "Food was average at best."
Pros: "Fast boarding"
Cons: "Forced to check a carry-on used all over the world for years. Then they lose it"
Cons: "Why did the entertainment get shut off more than 30 minutes before landing?"
Pros: "The service"
Cons: "The food"
Pros: "Over all flight experience ok, lack of boarding information and ran out of menu choice but rest ok."
Cons: "Arrived in one piece but my luggage didn't; flew from Auckland to Singapore via KL with a 2 hr layover; how luggage didn't make connecting flight is beyond me; maybe they just lose things"
Pros: "Good was great."
Cons: "Flight was late approx 1 hour. Seems like a regular occurrence which is not good"
Pros: "Smooth flight with usual good in flight service. No issues during flight. check in very smooth and baggage collection very quick"
Cons: "Very uncomfort flight, very bad timing, Food is not good"
Cons: "I was having 10hrs of layover in Malaysia, the airline neither facilitates with any transit lounge, room, and lunch. I am very disappointed."
Cons: "Both outbound and inbound flights were delayed for hours. Terrible."
Pros: "The flight surprisingly arrived ahead of schedule :)"
Cons: "The food, at least it was better than the food out of KUL"
Pros: "Newer B737-800 aircraft Improved entertainment system Drinks"
Cons: "Seat pitch is a measly 30 inches Entertainment system USB has very low current - very slow to charge phones Food taste is very poor"
Cons: "Lost baggage took 24 hours to arrive. Rude staff."
Pros: "On time departure system works"
Pros: "Routing convenience if you are heading to Kuala Lumpur."
Cons: "Business class service falls short of other comparable airlines. Extensive auction of business class seats packs the cabin resulting in full fare passengers not getting a service representative of the class fare. Wines offered could be better."
Pros: "The crew is friendly"
Cons: "Check in counter not enough resulting in very very long queue and check in time"
Pros: "On Time"
Cons: "No newspapers"
Pros: "First experience with Malaysian. Really good. On time both boarding and take off. Food to my liking, perhaps spicy to others. Crew were polite and did their job well. Over all good and service and experience more than expected."
Cons: "Was looking forward to see and experience new KLIA. Had heard about it, perhaps, 10-15 years back. Not that great, bit crampy. Open seating near gates is current style. Toilets are bad, truly Asian!"
Cons: "Lost baggage on direct flight"
Pros: "Although I only gave it 4 for comfort, that is mainly because it wasn't a fully reclinable seat which I don't think it's available on a 737. Otherwise the level of service from the staff was excellent."
Cons: "Relatively little to complain of. As noted above the lack of a fully reclining seat is due to the aircraft type in general. Otherwise no complaints."
Airlines flying to Kota Kinabalu have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Kota Kinabalu
Masks required on board, masks provided on flights to Kota Kinabalu
Social distancing seating
Middle seats unavailable to book on flights to Kota Kinabalu
Testing for antibodies, testing for symptoms for flights to Kota Kinabalu
Waiving of change fees. Search flexible flights to Kota Kinabalu