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Pros: The price was right and the aircraft are new B737s.

Cons: The snack provided was a pack of 3 oreos and some water. They had other snacks and meals available for sale.

Cons: The air conditioner on this flight does jot okay

Cons: No immigration documents were passed out on the flight from Singapore to BKK causing a bottleneck on arrival. Only one Thai Lion rep. processing entries and passing out docs. Very slow, jepordizing an onward connecting flight.

Cons: I was in line for the flight and they closed the gate without notifying me

Cons: The aircraft was very cold and chilly.

Pros: Smooth boarding

Cons: If they could serve a light snack would be good

Pros: Amazing crew, very nice and helpful.

Cons: Boarding was delayed for 25 min and was no information for that. Otherwise everything was good

Pros: Entertainment was good.

Cons: Sadly one passenger in front of me talked loudly, for 7 hours straight, took an hour to sleep then talked again for the remaining 5 hours. Not airline fault

Pros: First time on Malaysian. At least we didn’t disappear. All was okay except for the meal on the flight to Saigon. I’m not one to complain about airline food but the “meal” served was execrable, possibly the worst in 65 years of flying. And no alcohol on an international flight was niggardly in my estimation.. The flight from Penang to KL they had the cheek to serve a tiny cup of fake orange juice. I will avoid Malaysian in the future.

Cons: Please see what above.

Cons: The plane was old but the flight was inexpensive

Cons: The entertainment unit was constantly malfunctioning

Pros: Great crew in business class!

Cons: Wifi was terrible, entertainment is below average and angle seats for a 12 hour flight is sub par. The food was so so

Pros: Overall, flight, crews, services, airplanes were better than expected

Pros: Lie flat seats in business class are very comfortable. Got a nice 10 hour sleep on the flight across. Bathrooms are clean and clean smelling and large. Crew pleasant and efficient.

Pros: Great flight. I’m typically a Delta flier but China Eastern definitely impressed. I will fly with them again soon.

Cons: Plane was too cold. Asked staff to adjust but still to cold.

Pros: Inflight Entertainment and seats.

Cons: None

Pros: Good seats with leg room.

Cons: None

Pros: Food was good, boarding efficient. Crew managed other passengers so there wasn't crazy baggage issues. Crew was friendly and very helpful.

Cons: Seat was crazy small! Couldn't even cross my legs.

Pros: Crew amazing.

Cons: Food variety should be increased.

Pros: yes

Cons: food

Cons: They fed us expired food. Expired ice cream and expired yogurt. They could not put my wife and me together and I believe that it violates a new law passed by Senator Chuck Shummer. It made it difficult for me to get her medicine to her. On a short flight it wouldn’t matter as much. But we had to endure it for 15 hours. They only fed us two meals instead of 3. Other airlines put a sticker in front of you if you slept through the meal time.

Pros: The crew was very nice

Cons: Softer seats more wholesome videos

Pros: Flat bed is wide and comfortable. Cabin crew was excellent.

Pros: Fast boarding. Early arrival. Comfortable seat.

Cons: I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines

Pros: Just ok

Cons: The crew and the service

Pros: Flexible seating due to only very few passengers. On time departure and arrival

Cons: No immigration documents were passed out on the flight from Singapore to BKK causing a bottleneck on arrival. Only one Thai Lion rep. processing entries and passing out docs. Very slow, jepordizing an onward connecting flight.

Pros: Just a normal service. You got what you pay. But Thai loin air better than others low airlines is free load baggage 15kg and free assigned seat

Cons: On time

Pros: The ground staff service was really poor, the air-cond on-board was warm instead of cold, when arrived Singapore, the body sweaty.

Cons: The pre-book luggage service and check-in ground staff service in Bangkok airport. It's really disappointed.

Pros: I like the crew members

Cons: Entertainment selection and food could be better

Pros: Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!

Cons: Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans.

Pros: The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals.

Cons: On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage.

Pros: Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch.

Cons: In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue.

Pros: Just ok

Cons: The crew and the service

Pros: Flat bed is wide and comfortable. Cabin crew was excellent.

Pros: Amazing staff and service!

Cons: None!

Pros: Plenty of leg room.

Cons: NA

Pros: Boarding and landing

Cons: Food should be made With less spice more blend.

Pros: Good seats with leg room.

Cons: None

Pros: Short flight

Cons: Coffee wasnt an option! The staff looked tired and bored.

Pros: everything, the crew was efficient

Cons: more African entertainment to be added on the Johannesburg route

Pros: Nothing special.

Cons: Meal was disappointing. Beef was overcook and hard. Service quality is just okay.

Pros: The crew was excellent, respectful and helpful.

Cons: Boarding by bus is poor

Pros: The crew service is good. Not great, but still above average from other flagship carriers.

Cons: The seat (B787-10) is so cramp!!!

Pros: Luggage allowance.

Pros: Crew are nice,but the seat need to improve

Cons: The seat need to improve

Cons: I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me

Cons: The selection was rather dated as I travel very frequently I noticed it. Otherwise it would probably be fine for most

Pros: Fast and efficient.

Cons: NA

Cons: Everything

Pros: Good seats with leg room.

Cons: None

Pros: Boarding on time

Cons: Better onboard service

Cons: More storage space in business

Pros: Friendly staff. Both two meals were awesome.

Cons: Already done.

Pros: The crew was friendly

Cons: In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating.

Pros: They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them.

Cons: They are well trained crews so I have no better ideas about improvements

Cons: There were no vegan options available. I think that was my fault though because I did not set one up in advance. Would be nice if they offered one anyhow.

Pros: Crew were good. Good food.

Cons: For some reason, the seat was very uncomfortable. Rather hard with little cushion.

Pros: Boarding was easy even though it started late, it was organized. Once I got on the plane I wasn't waiting a long time to get to my seat because they seated the people sitting in the back of the plane first. There is a huge selection of movies, tv shows, and music.

Cons: They have 2 food options and they're just ok. There wasn't very many drink options either.

Cons: Food need to be improved

Pros: Boarding on time

Cons: Better onboard service

Pros: food

Cons: spray

Pros: Crew was excellent as always with the Sri Lankan hospitality.

Cons: It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating.

Pros: Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food.

Cons: I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka.

Pros: I like the crew members

Cons: Entertainment selection and food could be better

Pros: crew was pushing , no time in an rush all the time

Cons: service level

Pros: The crew members were really nice and accommodating.

Cons: Need more entertainment selections.

Pros: The service, foods , sack ,

Cons: MH hospitality has gone down. Those days they were the best of the best. Now, there is hardly any hospitality at all. Very disappointing.

Pros: we had extra legroom travelling with an infant

Cons: the staff could have been a little considerate when serving food to you while you're holding a sleeping baby

Cons: If the assigned seat reclined. I had to Move to a different seat which Worked.

Cons: The flight attendants didn't ask me if I need ice cream or any drink but they asked another seat of passages. It's not fair...

Pros: Flat bed is wide and comfortable. Cabin crew was excellent.

Pros: I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally

Cons: The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms

Cons: Boarding was delayed for 25 min and was no information for that. Otherwise everything was good

Pros: Crews sympathy’s

Cons: Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time