Daily cleaning, installation of cabin HEPA filters on flights from Kolkata to Japan
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 14h 10m
The cheapest ticket to Japan from Kolkata found in the last 72 hours was ₹ 24,365 one-way, and ₹ 44,744 round-trip. The most popular route is from Kolkata to Tokyo, and the cheapest round-trip airline ticket found on this route in the last 72 hours was ₹ 24,365.
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Scores according to KAYAK customer reviews
Pros: "Great crew and amazing food."
Cons: "Delayed flight meant missed connection and had to stay overnight. Very little communication from the airline about what arrangements were being made. Was also unable to check in online on either leg."
Cons: "My baggage got missing"
Pros: "Crew was excellent. Really helpful people."
Cons: "Seats are so tight and close to each other."
Pros: "Most of the crew was really nice and the entertainment choice was great."
Cons: "Asian Vegetarian meal was so-so. Dessert is never good for special meals. Boarding was particularly annoying as there was a document verification line and then the actual check-in. Even if you've done online check-in the document verification people will shout at you and tell you to line up."
Pros: "Crew as very helpful"
Cons: "passenger seated next to are rude"
Pros: "1. All flights were on time. 2. The aircrafts were clean and tidy. 3. The choice of entertainment was plentiful. 4. Possibility to connect to internet provided on outbound leg, not on inbound."
Cons: "1. The boarding process, in general, could be improved. 2. The "official" transit time was one hour, but passengers were made to wait while the business class disembarked, reducing actual transit time to 30 mins. Considering distance to departing gate, and security checks, this was stressful."
Pros: "Entertainment system, crew responsiveness"
Cons: "Quality of main dish (lamb with rice). Portion of lamb is very small."
Pros: "Nice airplane, great crew."
Cons: "Beef stroganoff was terrible"
Pros: "The crew was attentive and polite. The flights were on time, and the entertainment options were good. The Doha airport is quite nice, with many eating and retail options. although everything is very expensive, even by airport standards."
Cons: "My wife and I personally don't mind a selection that leans heavily toward Indian food, but I imagine others will not. The main courses were mediocre and the "sandwich" offered between meals on the 13+ hour flight was cold, soggy and inedible. The seats on our A350 were hard and not very comfortable, and the recline function was difficult to operate. Security at the Doha airport was confusing. We had to go through 3 separate checkpoints for our transfer, each with different rules and procedures. The final check at our departure gate was the worst, with impatient officials giving hurried instructions in heavily-accented English, and scolding if passengers didn't understand. I was sent back through a second time to remove my camera from the bag (and to be scolded by the agent), and was patted down a second time coming back through the x-ray, which had green-lighted me both times. It made me wonder if this was a reaction to the extra scrutiny that Arab passengers receive from our airport security in the USA."
Pros: "The groynd services in US and Doha are excellent and quick. The check in process in India is very slow"
Cons: "Our first time traveling on Qatar. Will definitely love to travel again if the fares are reasonable."
Pros: "Food was excellent and the crew updated us through out the flight"
Cons: "That fee for overweight was excessive"
Cons: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."
Pros: "Excellent service..!"
Cons: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."
Pros: "Crew were great and sincere"
Cons: "Qatar gave problems changing flight for emergency purpose and had produced all documents but they wanted further documentation which could not have access because at,a foreign country. Felt they don't care and it was all to do with money which had to pay."
Cons: "- Leg Space is challenge"
Cons: "Extremely small leg pitch"
Pros: "Not much except the on board crew are nice."
Cons: "The first flight from KTM the TV didn't work and I didn't fit into the seat. The most uncomfortable seat in a long time. The second flight from Doh to JFK was not good. I was put through 3 security checks when I already went through security in KTM. On the 3rd check my Dutyfree whiskey was taken from me because they would not let me take it in my carry on. They said I could take it if I checked my carry on bag (one backpack). My carry on has everything I need for a 16 hour flight. Plus, I had my very expensive camera gear in there too so I could not do this. This was unfair and Qatar needs to step up and return my Dutyfree whiskey and reimburse for the flight without TV. I will never suggest Qatar to anyone."
Pros: "Good legroom, friendly crew."
Cons: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."
Cons: "The flight crew had no control over the passengers on this flight! Kids running around when the seat belt sign on, called fro assistance TWICE and no one came to my seat and I held my trash for a whole hour and not ONE person stopped by to get it from me!"
Pros: "Good attitude from staff"
Cons: "The online check in system was down so we all had to line up to check in."
Cons: "Dirty old plane"
Pros: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Cons: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."
Pros: "crew were all very nice & eager to please. they did keep refreshing the bathrooms which was needed."
Cons: "seat was next to bathrooms which were used constantly & the noise made it difficult to sleep. seat did not recline & seemed to be at an uncomfortable angle. flight was full so nothing could be done. entertainment very out dated as far as movies & you do need them on a 16 hour flight!"
Pros: "I liked the organized boarding prosecution, everyone was seated by the boarding zone so there were no mess and no fight over who gets to go first in the plane. the food was good too, again vegetarian options and very good quality. I"
Pros: "Some how it was a good experience"
Pros: "Good entertainment choices"
Cons: "One of the rudest check-in staff I have ever dealt with"
Pros: "Crews behavior was amazing"
Cons: "Menu/food Less choice"
Cons: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"
Cons: "The layover was too long"
Pros: "I liked the schedule was on time and smooth plane ride."
Cons: "I did not like the room in the plane. The seats where to close and u I couldn't sit back because person behind u would complain. Flight attendants did not really going around to see if we were good r needed drinks or even smiled they looked very upset and had some attitude when I did ask for something. Customer service needs more improvement."
Pros: "Decent leg room. New plane."
Cons: "Only one meal was served in about a 6 hour flight. By the end of the flight I was famished."
Cons: "There is nowhere in the airport to go for long layovers. The ticket counter didn't open until closer to the flight, without it I couldn't get inside to the Travelers Lounge, and spent most of my time in the entry area. I also was assigned a middle seat, which is even less fun than usual when you've been in India and your bowels are acting wonky."
Pros: "I like everything about Qatar Airways"
Pros: "a wonderful experience to travel with Qatar airways, recommended for others as well."
Pros: "Very comfortable, great staff, entertainment options were huge! New aircrafts with comfort in mind."
Pros: "Everyone on board was pleasantly and helpful and that goes a long way."
Cons: "Food is not up to the standard. They make announcements that there will be snacks like sandwiches and ice creams, but they don't offer that openly. You have to ask for snacks. Now we, US citizens don't like to ask for food just so you know. The crew should offer. if we don't need the food, we can always say no."
Pros: "The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money."
Cons: "Song selections"
Cons: "The customer service of your company is the worst."
Cons: "Was told to move seat up and down repeatedly"
Pros: "New planes, Excellent Service"
Cons: "Meals could have been better"
Pros: "The crew was wonderful. The food was excellent.the seats was comfortable."
Cons: "The whole boarding process was lengthy and totally unnecessary with the extra steps"
Pros: "Entertainment, punctuality, helpful crew"
Pros: "Friendly crew"
Cons: "It was okay"
Cons: "flight left very late. couldnt make up time on the way. had to struggle to make it to the connection."
Pros: "Overall good experience, could have been better if we had got seats of our choice."
Cons: "If we could have got seats of our choice."
Cons: "The food, leg space, the drink, and more hospitality, specially towards the aged people like us."
Cons: "Handling and boarding at Schiphol was pathetic"
Pros: "amazing customer service. great seats and interior. well on schedule."
Cons: "no window seats were available just some time after check in was open(at least when i got notification). Got airplane ears- pressure issue. This has never happened to me before."
Pros: "Crew was amazing. There is always someone from emirates around to help."
Cons: "Little more room on a 14 1/2 hour flight would be nice"
Cons: "food was average"
Pros: "Staff, food and service Dubai to Islamabad"
Cons: "Arrogant staff on Houston to Dibai"
Pros: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Cons: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"
Pros: "For other people it seemed to work."
Pros: "The size of seats , the food and the service"
Cons: "The entertainment system had few glitches but workable ( flickering banners of the channel or sound, volume"
Cons: "Seat is not comfortable."
Pros: "The a380 business class was the greatest flying experience I ever had. Second to NONE! Must try and book if possible. I fly a LOT and this was just absolutely amazing."
Cons: "Nothing really! Although they do run out of food options so sit as far in the front as possible."
Pros: "Comfortable seat, good service and food, and a very comprehensive on board entertainment selection."
Cons: "A lot of background noise when using the supplied headphones"
Pros: "Crew was excellent but seemed stretched ."
Cons: "Overall ICE was great but didn't seem to have many new films"
Cons: "They changed my pre reserved seat without telling me and I was by the bathroom. Super uncomfortable the entire flight."
Cons: "My seat would not go back. The person in front put his seat back and therefore I couldn’t watch my TV. No choice for food."
Pros: "Wonderful airline, great movie collection, ended up leaving one of my bags behind in Dubai but they were delivered to my home in one pice"
Cons: "The time between flights was so little and with a big airport, literally had to run from one end to the other"
Pros: "Check-in , immigration and security experience at Dubai was very efficient via the business class terminal."
Cons: "Old business class arrangement for this route seems very outdated conpared compared to the newer fleet; was not worth the extra upgrade fee."
Cons: "Cabin crew were reluctant offering passengers liquids on board we had to go and find them to ask for either water or juice as it was a long Flight which took 15 Hours on Air"
Pros: "Internet in boeing 777"
Cons: "Internet in airbus 380"
Cons: "Newark airport is depressing. Lighting in boarding area is simply awful. Also, cab fare to and from NYC is much too high. Midnight departure time of the flight to Greece is inconvenient. It is just too late. Getting through customs at Newark is a chore. There are not enough computers for passengers to report what they have to report. Also, many passengers I saw did not know how to use a computer."
Pros: "The overall experience was good."
Cons: "The non-veg food option was limited to a prawn dish only which may not be a good option for all. Should have a chicken or goat meat alternative."
Pros: "The crew and overall experience was great. Comfortable travel conditions and crew was very responsive and proactive in comfort."
Cons: "Food was mediocre, nothing special."
Pros: "Second legs entertainment system was brilliant."
Cons: "To offer only one meal on a 7 hr flight seemed quite stingy, although the quality was very good."
Cons: "I wasn't allocated the seats that I had pre booked by paying money. very annoying"
Cons: "Really small space. Airport crew was dismal. Boarding was more disorganized than in a poor African country and boarding is easy, I really don't understand"
Pros: "I like the confirt and the on time flight."
Cons: "As I'm pilot and being my first flight in a A380, I would like to visit the plane what was denied by a cabin crew."
Cons: "Hard to hear the announcements."
Pros: "Cleanliness of aircraft was excellent."
Cons: "Food selection was ok. Attendants are overall good but staff should be more helpful in asking individuals in manners of courtesy, such as closing shades at appropriate times. Many people these days are not very courteous and it helps to remind them."
Cons: "The boarding was chaotic. The public address at the gate was not clear and everyone seemed to line up randomly."
Pros: "As expected"
Pros: "Excellent entertainment system though headphones could be better"
Cons: "Dinner served at very odd time --- middle of the night! Some crew quite surly but some very nice"
Pros: "It was a smooth flight"
Cons: "It was ok"
Pros: "Boarding was fast."
Cons: "Internet was bad and slow despite i paid its price.. luggage take so long.. the bar on the 2nd floor can better be accessed with a paid fees and not enclosed for a certain seat level."
Pros: "Pretty spacious for economy, clean, well-lit, easy to navigate. I really liked the windows in the cabin on this flight compared to other planes. Crew was kind. Easy to use entertainment and movies. The temperature was moderate, which means very comfortable with the blankets that were provided."
Cons: "Ordered vegetarian meal, was served vegan meal with margarine. I specifically stated that dairy was ok, and the vegan meal was not good. Boarding was a bit of a disaster, unclear and hoards of people blocking aisles and visibility. We also got in late which is very problematic."
Pros: "The boarding was good, I needed a wheelchair as I had a heel problem , this service was very well done, the staff were helpful and obliging on the flight"
Cons: "The food was disgusting, I chose to have gluten free, the breakfast was the worse food I have ever eaten, the eggs were like rubber to eat, the fish was the same and the chips were grey and soggy with saturated stale oil, the bread roll was stale, as a result I didn't eat the breakfast and the main meal wasn't much better, I feel if the food was much more simple , fresh , and the fruit ripe instead of green , the meal would have been more appealing ."
Pros: "I like the ice from emirates"
Cons: "Crew members service"
Cons: "Food came before alcohol :)"
Pros: "The crew and leg room"
Cons: "Food was very spicy and oily. My 3 year old three up after consuming the fried rice. Boarding was veru chaotic."
Pros: "Crew behavior, boarding, entertainment channels,food,comfort"
Pros: "it was nice trip with emirates, You have excellent services Thanks"
Cons: "All good"
Pros: "This is the 4th times I use Emirates and they maintain their standards. The entertainment is very good, a lot of new movies and tv shows, in many languages. The quality of the plane is still amazing, I love Airbus even in economy class and I am 6'2 tall. So enough space for my legs, the plane seemed to be pretty new. Love it. No problem during the boarding. Staff very efficient at that time The same during the flight. they were there to provide us a high standards services. Thank you Emirates."
Cons: "The food portion were pretty small BUT there were some leftover that the crew agree to give if you asked for. So at the end not too bad."
Pros: "Service was great."
Cons: "Food was bland though it was Bengali cuisine from Kolkata one would expect a little more taste."
Pros: "Huge amount of leg room in economy. Great in flight entertainment. Accommodative flight attendants and enough space in the back of the double decker Airbus to stretch out throughout the flight A++"
Cons: "Boarding was a little sloppy and I think they over fed me!"
Pros: "Both the crew and the persons in reception were really helpful!"
Cons: "The bus connection from runway to dubai airport wasn't comfortable. It took 40 mins to get to the airport and still I didn't have a good support to hang onto during the journey (I was standing)."
Pros: "The crew, the food and entertainment."
Cons: "Comfort in the seat."
Pros: "The crew was great"
Cons: "Everything was great"
Pros: "Used miles to upgrade to Premium Plus. Excellent seat and food!"
Pros: "Flight was on time"
Cons: "Food, not overselling the flight, age of plane, bathroom cleanliness"
Cons: "not delayed would surely have been better"
Pros: "Service was fantastic everyone so friendly."
Cons: "Nothing. It was fantastic!"
Pros: "I got to Taipei in 1 piece"
Cons: "Just can’t beat Asian or mid western carriers for courtesy"
Pros: "the flight from JKT to Tokyo to Newark was good, entertainment was good, food was good, crew was good."
Cons: "THE flight from Newark to Montreal was HORRIBLE! the flight was delayed and when we boarded, we were stranded on the taxiways for 2,5 hours. After 20 hours of flying, and you know your last flight was just another hour, I ended up arriving Montreal at 12.30 AM when it should've been 9 PM"
Pros: "This United flight was really an embarrassment when it comes to international flights for many reasons."
Pros: "Premier access makes a big difference in service!"
Cons: "Staff accomodating wheelchairs people is not really pleasant manner."
Pros: "Attendants only came by 3 times. Once with food right away. The twice more with water right at the end. Would have preferred more attention."
Pros: "Not much"
Cons: "The food not fit for human consumption"
Cons: "See above."
Pros: "The crew was friendly and ensured I got what I needed even though I slept through most of the flight."
Pros: "The air craft seems kinda new and I enjoy staying at my seat watching movies. Generally speaking UA is not great service of all kinds of categories( service, food, and baggage service), but this time wasn’t that bad than I used before."
Cons: "The food became better but still the plate didn’t look a great meal. Personally I need more vegetables."
Pros: "I liked the cabin and the many drinks."
Cons: "Too much food offered and it wasn't of any real quality, so processed and carb heavy. There was a maintenance issue with our screens for a few hours, that was a little disappointing."
Pros: "Movies galore. Pleasant attendants."
Cons: "Crying babies"
Cons: "The food was way too little. I’m 5’3 and weigh 115 so not a big ester snd I found it to not be filling or good. They had no snacks in between meals. They kept the left over bread as snacks. Seriously!"
Pros: "The food"
Cons: "Pay for headphones"
Pros: "On time, not crowded, seat with enough space, responsive screen and good sound"
Pros: "Spacious enough (for economy), decent food, no delays in boarding or in schedule"
Cons: "I was surprised at the rudeness of the female staff towards people who didn't understand her the first time she said something. Obvious looks of anger and condescending tones towards those people spoke to poor customer service; however, one male staff was really friendly and fluent in Japanese. Very helpful"
Cons: "The food was so poor I never had such a tasteless food"
Cons: "United Business class to Tokyo was comparable to traveling on Premium Economy on other Star Alliance airlines. Disappointing."
Pros: "Staff was ind and friendly. Generous"
Cons: "Wish there was better food. It was okay."
Pros: "I like how orderly and quick the boarding process was."
Pros: "Good price"
Cons: "Stink in the plane"
Cons: "Passenger next to me didn’t fit in his seat and used 1/3 of mine. Not ok for 14-hour trip."
Pros: "Great customer service"
Cons: "My dear was extremely uncomfortable"
Cons: "Reputation of United makes you expect bad service"
Cons: "It was united airlines not ana airlines"
Pros: "Overall it was a fairly comfortable experience."
Cons: "The United WiFi was not working on my device. I could not connect."
Pros: "Lots of good movies to watch; inflight meal was pretty tasty."
Cons: "Couldn't check in on line; couldn't get a seat at airport check in and had to get assigned at the gate. Understand that the flight was fully booked but still was a little uncomfortable as I couldn't get an aisle seat."
Cons: "I thought it was ANA but it was United."
Pros: "Wide ranges of shows to watch"
Cons: "one of the crew members was so rude to me, confusing me and changed my seat three times in less than 15min... I also had a bite of the pancake and I instantly threw it up. There was also a very long delay and my chair would not lean back for 10+hrs. The first seat I sat on did not have a working earphone plug and the next seat I was scolded for being moved there EVEN THOUGH A CREW MEMBER SEATED ME THERE. I then proceeded to change to another seat."
Pros: "The services"
Pros: "Boa 're ding good"
Cons: "Lights on in plane all time american keeps lights dim so people rest"
Cons: "Food was not good"
Pros: "They were nice. Speak different languages to cover travelers all over the world. But food wasn't that great."
Pros: "The gate at the Chicago airport was well designed. There was a line for each boarding group, and you could line up early. This is particularly effective for some Asian flights, which can sometimes be chaotic with many different nationalities all lining up."
Cons: "One of the fight attendants answered no to moving to an empty seat saying it was an Economy Plus seat but in less than 3 minutes another passenger freely occupied that seat. Really?"
Pros: "Ticket price"
Cons: "Long layover"
Cons: "It was a very unpleasant experience overall."
Cons: "One of the stewardesses had a terrible attitude. She was rude to people and rolling her eyes at them. She also seemed to be rude to her fellow co workers."
Cons: "Did not have enough good snacks"
Cons: "Service sucked, Crews were not nice at all, mad. Just not happy people. I haven't had terrible food like that for long long time. So bad. So so bad."
Cons: "Poor costumer service."
Pros: "If parents are traveling alone, then it is okay"
Cons: "No Entertainment, TV was not working"
Pros: "The chairs was comfortable and crew was nice"
Cons: "Again food option all the time is spicy."
Pros: "4 hours delayed and horrible service. I really hate this flight company!!!!"
Cons: "Punctuality and better service. Please let passengers know early of any changes. Utterly shocked."
Pros: "Food served!"
Cons: "No leaky fluid from bin top."
Pros: "The crew was very nice, but I did not require a lot of attention."
Cons: "Proper meal for lunch but for dinner we were given snack foods (croissant, fruit salad and chocolate cake). Also my bag got left in Delhi as I had a fast transfer - Got it back but it was quite stressful!"
Pros: "Flight was cancelled"
Cons: "Flight was canceled"
Cons: "Seats, leg space."
Pros: "The flight went very smoothly. We left the gate 10 minutes ahead of schedule, and landed early. The crew was very good. Landing was perfect."
Cons: "Tv not working at the seat."
Pros: "Service was great. Everything was done in a proper professional manner."
Cons: "I requested to make adjustments for my return flight but the crew straight away declined. Basically I wanted to catch a sooner flight to be with family on Xmas Eve."
Pros: "Very good service, specious legroom in economy class, tasty food and helpful staff"
Cons: "Nothing much"
Pros: "Good. I like it."
Pros: "i have never flown before so i was very surprise that all the staff was very good and very helpful. i have told my family and friend what a good Experience i had"
Pros: "Nice new entertainment system. Good sound and video."
Pros: "The flight was not full, which was great as I could stretch. I had requested a special meal and it was served. The crew were nice and attentive."
Cons: "Delay in luggage delivery at Bangalore."
Cons: "I was in the check in desk two hours before the flight time. I was asked to go for baggage scanning twice and that took almost hour and half. We had to rush with the kids and didn't get any assistance from the air India ground staff."
Pros: "Seats were comfortable with good leg space and width."
Pros: "Service and Food"
Cons: "Entetrainment system and plane quality"
Cons: "Remote control for entertainment system did not work in Business Class. No entertainment for 14 hrs.!!! Seat did not recline fully, foot rest not working properly."
Cons: "Checking in process was long and not organized."
Pros: "Onward journey was good, except for issues with the entertainment system in out sears."
Cons: "other than taht things were comparable to other long haul trips. excepted some snacks to be served in between the 13 plus hrs trip"
Pros: "It Fly Finally! The services in the aircraft was very boring faced no help just doing the work with no smile or helpfull way like people are things or Goods airlines. The staff was not courteous. the bording facility was not good. the food was also not upto the mark. There were very old movies on the TV. You should keep a column of Chalta Hai !. Good Air hostesses great services.Only Acceptable Fact & Flying Captain & Crew Safely Took us From New York To Bombay in Over Crewded Plane!"
Cons: "Delay / Food/ Getting Boarding pass after 2 Hours/ Everything. Flight was, 3 hours , late - No announcements informing that the plane was running late. People started lining up to board outside the gate, but with less ground staff Food was stale.Horrible I . Overall, pathetic condition of the aircraft."
Pros: "1. Good food. 2. Air hosts and hostesses were excellent. 3. The baggage handling was good. No damage or loss. 4. No delay, quite punctual all throughout. 5. Boarding was a little messy, mainly due to impatient Indian passengers who won't let other fellow passengers board without a fight for no reason."
Cons: "1. While checking, the front desk person was absolutely miserable. We had a couple of baggage with 25 kilos and others less than 23 kilos. However, she would not let out baggage go until we evenly distribute all of them and make them all less than 24 kilos. We had to open all our bags and suitcases in the airport and redistribute. Quite a nightmare. So for future passengers, if you get someone like her good luck. 2. The Boeing-777 cargo is pretty old. So though it has everything still there is a touch of shabbiness all over the plane. They are not comparable to the top of the line Dreamliners that AI runs quite a bit. 3. Though the entertainment system was good, however, some of the remotes or audio outputs were not working well. Like my audio output was not functional at all. I changed the headphone and it still did not work. They suggested to use my own audio bud, however, I did not have one. 3. Limited beverage choice."
Cons: "Food was very bad"
Pros: "The flight personnel, the food, on time performance, ground staff, etc. were all very good."
Cons: "But the plane itself is absolutely mediocre. I was on seat 22 D. The foot rest did not work. It was stuck in half way up position. The entertainment system worked sporadically. The Channels for Flight Map and the flight camera did not work. For my wife in Seat 22 E, the entertainment system did not work at all. The seat backs of the seats in front of us (21 D & E) were broken. They were actually held together with white Duct Tape. The Attendant Call buttons in one of the Toilets were falling apart and held in place with Duct Tape. The sink drain in one of the toilets was missing and in its place a strainer made out of metallic tape was pasted up. They need to maintain/repair the planes."
Pros: "Younger staff working very hard. Very good listener. Always trying to resolve the issue at hand and helping the tiny kids calm down."
Cons: "These long flights are very tough. Every time I travel the TV does not work. At least 5 of them gave up and tried to go back to sleep. Attendants tried to no avail. How much can you eat? Food is typically made for economy class. You get what you pay. But I do have a choice taking other Air liner with new fleet of Air craft. I think I am going to do that."
Pros: "Plane staff were very nice. Food & red wine were both very comfy. Loved that they supplied pillows & a nice blanket! The top halves of the seats were very comfy – the same cannot be said for the bottom."
Cons: "Was upsetting that the entertainment consoles did not work for virtually all of the flight, and even when they were the content that I wanted to watch 'could not be loaded' for some reason."
Cons: "No entertainment"
Pros: "Hot breakfast, with hot beverages, very filling and satisfying."
Cons: "Only vegetarian meals, dirty cabin with grubby overhead panel."
Cons: "Seats leg room & punctuality"
Pros: "the food was vegetarian but far better than most of the domestic flights I take in the US. The food was also included in the price of the ticket. I wasn't left debating whether to buy a boxed snack for $8 or survive on peanuts and pretzels."
Pros: "The plane given in the flight, Dreamliner 787. Food and service, everything was beyond what we expect in domestic flights. Recommended a thousand times over other domestic Indian airlines"
Pros: "Crew worked gracefully to serve."
Cons: "Good service, not responsive."
Pros: "Absolutely nothing"
Cons: "So dirty! Absolutely filthy. Here was human feces all over all of the bathrooms! It was a very long very dirty very smelt flight. I would never fly air India again!"
Pros: "Boarding procedure is poor"
Cons: "The airplane vibrated strongly upon take off and landing making me question its flight worthiness. The service was unusually bad, the air hostess who served me had a very abrupt manner."
Pros: "1 hour check in at Kolkata to Delhi, at first wanted us to recheck bags at Delhi. Finally, bags checked through, but needed to get boarding passes in Delhi. In Delhi, 80 minutes at the desk before boarding passes. They suggested we didn't have return tickets, and kept asking for more information. And this was at business class desk! Finally took 4 of them at the desk to take care of it, and then we were so late couldn't get seats we wanted. Unbelievably bad! Beware!"
Pros: "Crew were very nice. Food was good. Bathroom stank."
Pros: "I liked the movies offered. The food was stale. The bathrooms were not clean. They charged 100$ for 2lb over weight of 1 bag, and additionally they insisted us to check in the diaper bag for a fee of 100$ more. This is not the way you make money. This is a family unfriendly Airline. They told me that since you are already getting the priviledge of checkkng in a stroller, you got to pay 100$ for the excess 2 pounds. But all airlines allow strollers to be checked in for free.. how does that determine the luggage restrictionfor us?"
Pros: "Good price"
Cons: "Please improve your customer service.I had to literally fight with them to cancel my flight."
Pros: "Nothing at all!"
Cons: "your flight is grossly neglected and pathetically maintained. In-Flight service is probably the worst in the industry. STOP SHOWING ATTITUDE THAT YOU ARE DOING A FAVOR BY FLYING US. My personal opinion give the operation back to the founding company TATA GROUP."
Pros: "On time arrival and departure, food service on board"
Cons: "No entertainment system"
Pros: "Waited 1 hr. to check into my flight even though only 4 people were in front of me in line. Waited another hour after boarding time to get on the plane. Two of the bathrooms were broken on the flight, leaving only two bathrooms for the entire flight, so had to wait in a half-hour queue each time I had to use the bathroom. Seats were uncomfortable and staff was inattentive and didn't seem to care."
Pros: "Crew was courteous. Food was good."
Cons: "I did not receive the change of scheduled time for the flight until I reached the gate and was informed by another person traveling on the same flight. The airport was very very cold and the gate no 16 from where the flight was to take off didn't open until 10 minutes before it was boarding time. The boarding pass I was given also had the old time of take off on it and not the new time and the counter agent did not inform about it either."
Airlines flying from Kolkata to Japan have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Kolkata to Japan
Masks required on board, masks provided on flights from Kolkata to Japan
Social distancing seating
Middle seats unavailable to book on flights from Kolkata to Japan
Testing for antibodies, testing for symptoms for flights from Kolkata to Japan
Waiving of change fees. Search flexible flights from Kolkata to Japan