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Cons: Delayed for more than an hour..

Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience

Cons: Nothing not to like. They went above and beyond

Pros: This flight nothign

Cons: Major delay, should have offered passengers water or beverages. Food was very poor, no assistance for transfer on late flight.

Pros: Hard landing which gave passangers a shock.

Pros: Quick flight

Cons: Food was awful Crew before flight in Krabi were quite abrupt Flight was delayed so good job I booked a longer stop over else I would have missed my next flight

Pros: Everything are very much poor. Worth than Vietnam airline.(coffee cup’s rim was broken It was very dangerous) I will naver on board Thai alway.

Cons: Nothing better~

Pros: Everyone was very nice and hospitality was great.

Cons: a better selection of movies/entertainment.

Pros: Food and entertainment were consistently good.

Cons: The plane felt old, and wasn't as roomy as the plane for Melbourne to Bangkok. It felt like we we're sqwished into a tin can - it was like flying 15yrs ago. The plane was extremely hot at the back of the plane, but not in other parts. The service was average and if you asked for something it was done begrudgingly.

Cons: Everything compared to Emirates or Etihad

Cons: Food extreamly salty and makes you gassy. Bathrooms were always dirty and out of items. Economy cabin was freezing cold and the blankets provided are paper thin.

Pros: the flight itself was fine. the crew is professional

Cons: They lost my luggage and 4 days later I still don't have it. They are not being very helpful at all in recovering it or taking responsibility for it

Pros: The flight attendants were kind and attentive and professional. I enjoyed being able to watch movies of my choice. Great selection of entertainment available. Food was good and the Hagen Daze ice cream was a great surprise!

Cons: I’m thin but 177cm tall (long legs) so the seats were wide but leg room was uncomfortable for me. Also, the posture of the seats are not good for spinal or neck alignment so, again not comfortable. No support for the lower back and very limited reclinablity.

Cons: 3 hours delay

Pros: Food was amazing.

Cons: Nothing works - the entertainment system, reading lights, hand sets are falling apart etc.

Pros: Amazing crew, awesome food and very good customer service. Overall, great experience!!

Pros: Comfortable seats with more leg room than usual. And the seats reclined more than usual.

Pros: Two choices of meal and friendlier staff. Props to JAL.

Pros: Food was amazing and stewardess courtesy to passengers.

Pros: Privacy of window side seat

Pros: Pretty much everything

Cons: Nothing

Pros: Yes.

Pros: Delhi Mumbai London in jet I ws not happy at all with in flight service and I am a gold member of jet They don't care : virgin ws amazing from London to washington:

Cons: Boarding process was chaotic. The flight was full and everyone wanted to board the plane at the same time.

Pros: Check-in and boarding were very quick.

Cons: The flight felt a bit cramped. I was not happy about the lack of onboard entertainment. I did not want to use my device to stream for several hours as it would consume a lot of battery power.

Pros: Nothing

Cons: They should’ve let us wait in the boarding room instead we all waited in the flight cabin, in our seats for 5.5 hours during the entire time of the flight delay. It was really terrible.

Pros: The food and the crew were great.

Cons: I am yet to find an airline that has any semblance of comfort in economy class for someone 6’ 2”, and that isn’t even tall! It would seem that the seats should be tall enough not to have the headrest push on my shoulders.....such as making it adjustable enough to be used as a headrest.

Pros: The crew was fantastic and the food was very nice.

Cons: It really would have been nice to have a vegetarian option!

Pros: The crew was so kind and helpful, the kind of people I wish that I could have spent time to get to know.

Cons: It would have been really nice to have taller seats. I’m only a little over 6’3” with shoes on and the seats were still quit short and uncomfortable for me.

Pros: There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that.

Cons: You can choose your seat but when you pay you can choose a seat and I don’t like this

Cons: If they have a policy that passengers cant eat food bought outside the aircraft they should make sure that they have variations/choices on their menu. I can only eat fish but they dont have it on their menu so i brought my own food but the crew asked me to stop eating it because it was not allowed. Im hungry and tired and was upset that time.

Pros: The departure time was delayed but the crew made every effort to arrive on time. Kudos to the pilots. The cabin crew was excellent.

Cons: I get that it’s a budget flight, so no frills. I wasn’t expecting bottled water but at least offer some water in a cup. The water bottles being sold was expensive and too small. They encourage us to stay hydrated but not everybody can keep shelling out money for water, and strictly no outside food or drinks. Can they at least allow us to bring water, short flights not so much a problem but long flights, not so good for that strict rule.

Pros: Crew

Cons: Delays

Pros: Foods. Drinks. Entertainment.

Cons: Nothing. Everything’s so perfect!

Cons: Seat space could be wider for working

Pros: Dim sum between Hong Kong & Singapore.

Pros: Crew worked hard in carrying out several meal and drink offerings. Seat had ample leg-room ( I am 6 ft tall)

Pros: Flight from Honolulu to Shanghai was great. Then problem on the transfer, we missed flight

Cons: We recd a text that said flight was delayed 35 minutes. We got to gate to find it wasn’t delayed. We were there at gage 45 min before the plane left but they said we were late, it was due to the text.

Pros: There was nothing to complaint about. Thanks for the great sevices!

Cons: Nothing yet.

Pros: Nothing

Cons: Customer service

Pros: The crew was good and spoke reasonable English.

Cons: We boarded the plane on time and left the gate then waited for 40 minutes after the scheduled departure time to take off. There were no individual entertainment screens.

Pros: Great schedules, convenient connections via CAN. Good food, excellent service. Highly recommended!

Cons: Keep up the great work!

Pros: China Southern has great equipment. They are always well maintained and clean. The seats in main cabin are very comfortable. A great value!

Cons: As an English speaker, I find their service announcements on board often lack in clarity, but they try. I always stroll and enjoy engaging in flight crew in casual conversation about their thoughts of the equipment, schedule, plans during their layover. I find on this more personal level, they relax

Pros: Crew was courteous enough, and plane was quite new.

Cons: Provision of at least toothbrush,etc like other airlines for long flights.

Pros: Enjoyed the tasty food.

Cons: gaps between seats were unbearable and have to think twice whether to travel again UL 208.

Pros: Short flight

Cons: Coffee wasnt an option! The staff looked tired and bored.

Cons: Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes

Cons: Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps.

Pros: The crew, their professionalism and wide variety of entertainment.

Cons: Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777.

Cons: Softer seats and more movies

Pros: See above

Cons: See above

Pros: Extra touches and super pleasant and courteous staff.

Pros: Friendly staff, smooth ride, easy boarding

Pros: easy securityand boarding at kl

Cons: food bland

Pros: Crews were good.

Cons: Seats were small and quite uncomfortable. luckily it was a short trip. If travelling long distance I ll have to consider a different airlines.

Cons: The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies.