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(Return)
Airports
Origin
New Delhi
₹ 30,081
only
₹ 30,081
Kolkata
₹ 30,146
only
₹ 30,146
Mumbai
₹ 36,823
only
₹ 36,823
Bangalore
₹ 36,370
only
₹ 36,370
Destination
Tokyo
₹ 30,081
only
₹ 30,081
₹ 30,211
only
₹ 30,211
Tue, 20 Mar
DEL
NRT
8h 00m
Mon, 26 Mar
NRT
DEL
9h 15m
₹ 30,081
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1 reviews
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.8
Food
6.5
EWR
LHR
OK 5.3

The USB ports

The USB port was broken and didn't work. The Crew member had no patience and was rude and loud.

DEL
SFO
Mediocre 2.0

Pathetic flight ..won't travel again and won't recommend anyone

JFK
DEL
Mediocre 3.0

There was nothing that I really liked. Either it was okay or poor

1. Toilets - poorly maintained 2. Food - Bad taste and bad choice of menu 3. Poor entertainment - the screens did not function properly 4. Crew- the crew did not come to resolve the issues of poor screens 5. No Wifi 6. Overall cleanliness - poor Air India, You got lots to work on!

DEL
ORD
OK 5.6

The food was bad though i traveled business class.

LHR
EWR
Good 7.6

The person I was assigned to sit next to. We were compatible.

We were supposed to land an hour before we landed but spent so much time in the air just circling. Very annoying.

Sat, 28 Oct
CCU
NRT
22h 45m
Sat, 11 Nov
NRT
CCU
23h 40m
₹ 30,146
Trip: 15 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3507 reviews
Overall
6.3
Boarding
6.3
Comfort
6.3
Crew
6.7
Entertainment
6.0
Food
5.7
SFO
PVG
Excellent 10.0

Good space, good food, good entertainment!

PVG
JFK
Excellent 9.3

the flight staff and comfort was excellent.

You are not allowed to use the phone during the flight even with flight mode so it is quite disappointing.

SIN
PVG
Mediocre 2.0

Nothing. Acted like it was their first week as an airline.

Priority service was not. Forgot to get wheelchair ordered, so we were late from lounge to gate. Priority not... last to be off at destination. No jetways either at Shanghai or LAX. Got bussed from what seemed 30 miles away. Meals were not as ordered. Bottom line-when you pay triple for business class service, you should get it!

SFO
PVG
Excellent 9.2

Crews and stff were very helpful and accommodating.

Just the long distance and long flight, but until they can "beam us up" there is no getting around that.

SZX
SHA
Good 6.6

When I came to the airport in Shenzhen I was told that my ticket was booked but not issued, called the number to US support and got the answer that they would issue the ticket immediately, it was in que?? 5 minutes later the lady at China eastern support told me you guys cancelled the ticket? This is 45 min before my flight was supposed to leave and you cancel my ticket without informing me? I bought a new ticket from China Eastern. What is wrong with you? How can a company fail this flat? //Mattias

Fri, 10 Nov
DEL
NRT
33h 25m
Sun, 12 Nov
NRT
DEL
20h 20m
₹ 32,545
Trip: 3 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 309 reviews
Boarding
7.4
Comfort
7.5
Crew
8.1
Entertainment
7.4
Food
7.5
CMB
MAA
Good 6.0

Quality of food has really gone down. Quite disappointing.

CMB
LHE
OK 4.0

There was not proper management for boarding n check in on Colombo airport, eventhough I was traveling in business class I had not been treated as priority customer.

COK
CMB
Good 7.0

New aircraft from Cok - Colombo. Colombo-Doha was also good flight. Check-in and lounge at both Cok and Colombo were good

Colombo - Doha flight service was not good. Delay in serving food and drinks. Food menu need to update once in three months at least. Since last six months or more it is the same food menu. Same thing with the entertainment, movies need to be updated once in six months.

CMB
HKG
Excellent 10.0

There smile ver good at communicating and good services I travel overseas many times every year and I would love to travel with Srilankan.

BAH
CMB
OK 4.0

The staff were nice.

Everything except the staff

Mon, 20 Nov
CCU
NRT
13h 20m
Sat, 2 Dec
NRT
CCU
19h 05m
₹ 33,193
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 21 Mar
CCU
HND
18h 15m
Sat, 31 Mar
HND
CCU
16h 50m
₹ 35,138
Trip: 11 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 1708 reviews
Boarding
8.9
Comfort
8.5
Crew
9.0
Entertainment
8.8
Food
8.4
BCN
MXP
Excellent 10.0

Great flight and entertainment options, friendly crew, free wine :)

MAN
IAH
Excellent 10.0

Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way.

JFK
FRA
OK 5.3

I reserved a window seat on this site but was given a middle row instead when I checked in.

NRT
LAX
Excellent 9.6

Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok.

I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time.

SFO
SIN
Good 7.6

Food was very poor.

Sun, 5 Nov
DEL
HND
17h 25m
Thu, 16 Nov
HND
DEL
22h 30m
₹ 35,203
Trip: 12 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 2474 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.2
HAN
ICN
Good 6.6

My seat reclined more than usual

Their website that said that we could pay to use their lounge but when got to the lounge , I couldn't and had a 10 hr layover when I expected to be able to use it

ICN
MNL
Excellent 9.0

They left my bags in Korea I had no change of clothes!! Arrived in the morning I was told my bags would show up later on at midnight!! So I missed my flight to an other island totally screwed my vacation!!!

JFK
ICN
Good 7.3

Overall smooth flight and pleasant staff

Seats weren't totally clean

ICN
JFK
Good 7.3

Very unorganized boarding process.

JFK
ICN
Mediocre 3.3

Being stuck on the runway for more than 7 hrs with "mechanical problems" was to much!! Than getting off & told to wait from 8pm till 3am for next flight had to sleep on the airport floor!! Was told we couldn't leave because no one to check us in at 3am! I'm only 10min away from airport!! Then when I finally got to Manila they left my bags in Korea! I had to wait till midnight before I could get my bags!! So i couldn't get a flight to a smaller island I was heading to! To meet friends they totally screwed my vacation!!

Fri, 13 Oct
DEL
NRT
21h 45m
Fri, 20 Oct
NRT
DEL
28h 35m
₹ 35,527
Trip: 8 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3181 reviews
Overall
8.9
Boarding
8.9
Comfort
8.8
Crew
9.1
Entertainment
8.7
Food
8.6
NRT
ICN
Good 7.6

The staff was excellent.

Food was blah and the seats were on the smaller side.

ICN
BKK
Excellent 9.0

Great staff

HNL
ICN
Excellent 10.0

Attentive service, very detail oriented to avoid any mistakes for the traveler

BKK
ICN
Good 6.0

Planes r great service is good

We did not like the food but they did give us other tray when we told them we don't like the smelly fish

MNL
ICN
Excellent 8.6

Seat and space friendly workers.

Food could be better

Sat, 4 Nov
BLR
NRT
15h 45m
Fri, 10 Nov
NRT
BLR
16h 40m
₹ 36,370
Trip: 7 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 740 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.7
Food
6.4
MNL
KUL
Good 6.6

the staff were pleasant

the food was ok as I like spicy. But one mouthful of water and a small wine. soft drink, etc was not enough on a 4 hour flight. Leg room was very bad. I am average hight 5 ft 10 inch but could only sit sideways aas not enough room

DPS
KUL
Mediocre 3.3

Food is always the same - soggy noodles and chicken or bland spaghetti and wilted veg with soggy fish. Seats cramped. Wasn't informed of gate change until 30 minutes later. Crew efficient but a little lacking in hospitality department.

KUL
TPE
OK 4.0

Their app is useless. Not user friendly and always down ! Their staff can't even give proper directions on what need to be done in terms of getting upgrades ! Such a shame how it this airlines is getting from bad to worst. They use to be great and my number one choice , but now they are just a disappointment. I am only supporting MAS because they are my national carrier

KUL
SIN
Excellent 10.0

I wasn't aware I was in Malaysian airline, I thought it was silk just as it was when I arrived... could of been a little clearer but other then that everything was great

BKK
KUL
Excellent 8.0

Good on the plane and in the business class lounge was excellent

Wed, 14 Feb
BLR
HND
18h 00m
Wed, 28 Feb
HND
BLR
16h 50m
₹ 38,574
Trip: 15 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 967 reviews
Boarding
8.2
Comfort
8.1
Crew
8.5
Entertainment
7.7
Food
7.8
SIN
BKK
Excellent 10.0

Awesome flight with great deal from kayak and thai airways. Overall service was awesome and will definately try again

BKK
DPS
Good 6.0

Mobility service help. Ground staff service with a smile

BKK
SYD
OK 4.0

Inefficient security screening. Inspected every single bag, rather than employ scanning systems. Left 45 minutes late. No reason given. Luggage took an extra 40 minutes to unpack due to "technical difficulties".

ZRH
BKK
Good 6.3

Ground Staff

Food Service. So so inflight crew service

BKK
NRT
Excellent 8.6

On time, friendly staff

Sat, 28 Oct
CCU
HND
23h 40m
Sat, 11 Nov
HND
CCU
23h 00m
₹ 30,211
Trip: 15 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3507 reviews
Overall
6.3
Boarding
6.3
Comfort
6.3
Crew
6.7
Entertainment
6.0
Food
5.7
JFK
PVG
Excellent 10.0

flat beds, extensive menu and great service

XIY
HKG
Excellent 10.0

Taking a bus to the plane.... very crowded

DEL
PVG
OK 5.3

The crew was very nice.

This is a pretty no frills experience. Fine for a couple of hours but not great for a 22 hour flight

JFK
PVG
OK 4.0

Flight attendants were rude, pull earphones right out of socket without a word. Terrible manners

PVG
SFO
OK 5.0

Good service

Each flight there was cigarette smoke that would occasionally come through the ventilation as if some of the crew was smoking or someone in the bathroom was smoking, but I have not experienced this with other airlines.

Sun, 4 Mar
DEL
NRT
8h 00m
Sun, 11 Mar
NRT
DEL
9h 15m
₹ 31,313
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1 reviews
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.8
Food
6.5
DEL
IAD
Mediocre 3.3

Average - advantage is non stop n timing

Crew attitude, food, aircraft condition

DEL
SFO
Mediocre 2.0

Pathetic flight ..won't travel again and won't recommend anyone

DEL
ORD
OK 5.6

The food was bad though i traveled business class.

BOM
EWR
Excellent 10.0

Food , perfect timing , very comfortable even in economy , very friendly staff

PAT
DEL
Good 6.4

Nothing specific

Fri, 27 Oct
DEL
NRT
33h 20m
Mon, 6 Nov
NRT
DEL
33h 45m
₹ 32,609
Trip: 11 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 309 reviews
Boarding
7.4
Comfort
7.5
Crew
8.1
Entertainment
7.4
Food
7.5
CMB
LHE
OK 4.0

There was not proper management for boarding n check in on Colombo airport, eventhough I was traveling in business class I had not been treated as priority customer.

CMB
COK
Excellent 8.6

Just about everything

The food

CMB
DOH
Good 7.0

New aircraft from Cok - Colombo. Colombo-Doha was also good flight. Check-in and lounge at both Cok and Colombo were good

Colombo - Doha flight service not as not good. Delay in serving food and drinks. Bread served after I completed my dinner. No water supplied. Food menu need to update once in three months at least. Since last six months or more it is the same food menu. Same thing with the entertainment, movies need to be updated once in six months.

MLE
CMB
Excellent 8.6

Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English.

MLE
CMB
OK 5.0

Colombo to Male & vice versa by Sri Lankan airlines has been very disappointing to be polite with regard to disgusting food served by them in small cardboard box with no choices whatsoever unlike a standard career nor what they practiced in the past by serving real food chics, not even a cup of tea or copy. Disgracely shocking practice by a national career & not by any means budget airline. Previously Mihiri Air served even better choice of food & drink at moderate prices but price of ticket was at least 50% cheaper. SL Govt with SLA With no regard for passenger comfort nor giving them a reasonabl deal on his sector should be condemned & boycotted. As a regular traveler I will look at Emirates as a better airlines despite with a different time slots still would be cheaper & value FO money. Wake up Sri Lankan Airlines from your slumber

Food of course

Sun, 19 Nov
CCU
NRT
13h 20m
Sat, 2 Dec
NRT
CCU
19h 05m
₹ 34,165
Trip: 14 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 23 Nov
CCU
HND
26h 20m
Sat, 2 Dec
HND
CCU
23h 00m
₹ 31,248
Trip: 10 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3507 reviews
Overall
6.3
Boarding
6.3
Comfort
6.3
Crew
6.7
Entertainment
6.0
Food
5.7
PVG
ORD
Good 6.3

Flight was cheap, on time, and uneventful. Entertainment options were decent.

Both our outbound and inbound flights were rescheduled, causing us to lose 2 full days of our 12-day vacation. Because we booked through vayama, we couldn't manage the booking on the CEAIR website or take advantage of the free layover hotel. My partner and I were seated separately.

PVG
LAX
Good 6.0

Excellent - Arrived half hour ahead.

* We were not able to check-in and change the seat on line in advance.

SFO
PVG
Excellent 10.0

Good space, good food, good entertainment!

SZX
SHA
Good 6.6

When I came to the airport in Shenzhen I was told that my ticket was booked but not issued, called the number to US support and got the answer that they would issue the ticket immediately, it was in que?? 5 minutes later the lady at China eastern support told me you guys cancelled the ticket? This is 45 min before my flight was supposed to leave and you cancel my ticket without informing me? I bought a new ticket from China Eastern. What is wrong with you? How can a company fail this flat? //Mattias

XIY
HKG
Excellent 10.0

Taking a bus to the plane.... very crowded

Fri, 30 Mar
DEL
NRT
8h 00m
Wed, 25 Apr
NRT
DEL
9h 15m
₹ 31,572
Trip: 27 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1 reviews
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.8
Food
6.5
EWR
LHR
OK 5.3

The USB ports

The USB port was broken and didn't work. The Crew member had no patience and was rude and loud.

COK
BOM
Excellent 10.0

Food , perfect timing , very comfortable even in economy , very friendly staff

Nothing to mention here . . Need to type 50 chars

DEL
SFO
Mediocre 2.0

Pathetic flight ..won't travel again and won't recommend anyone

DEL
JFK
OK 4.0

nothing outstanding

In a 14 hour flight if your monitor is not working, you just sit and stare at the screen, remote had some buttons broken, touch screen was not working..... imagine how you would feel. these are basic things that is necessary in a direct long flight....which were missing.

DEL
ORD
OK 5.6

The food was bad though i traveled business class.

Mon, 6 Nov
DEL
HND
17h 25m
Fri, 17 Nov
HND
DEL
22h 30m
₹ 35,203
Trip: 12 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 2474 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.2
CEB
ICN
Good 7.3

Very unorganized boarding process.

ICN
JFK
Good 7.3

Very unorganized boarding process.

HAN
ICN
Good 6.6

My seat reclined more than usual

Their website that said that we could pay to use their lounge but when got to the lounge , I couldn't and had a 10 hr layover when I expected to be able to use it

ICN
HAN
Excellent 10.0

The flight attenants beautifull

English subtitles for movie collections

JFK
ICN
Mediocre 3.3

Being stuck on the runway for more than 7 hrs with "mechanical problems" was to much!! Than getting off & told to wait from 8pm till 3am for next flight had to sleep on the airport floor!! Was told we couldn't leave because no one to check us in at 3am! I'm only 10min away from airport!! Then when I finally got to Manila they left my bags in Korea! I had to wait till midnight before I could get my bags!! So i couldn't get a flight to a smaller island I was heading to! To meet friends they totally screwed my vacation!!

Sat, 14 Oct
DEL
NRT
21h 45m
Fri, 20 Oct
NRT
DEL
28h 35m
₹ 35,527
Trip: 7 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3181 reviews
Overall
8.9
Boarding
8.9
Comfort
8.8
Crew
9.1
Entertainment
8.7
Food
8.6
BKK
ICN
Good 6.0

Planes r great service is good

We did not like the food but they did give us other tray when we told them we don't like the smelly fish

MNL
ICN
Excellent 8.6

Seat and space friendly workers.

Food could be better

ICN
DPS
Excellent 10.0

The food was wonderful.

JFK
ICN
OK 4.0

Clean airplane and ver polite crew.

Was not allowed to get a seat assigned online. Only at airport checking when most decent seats were taken. Also could not choose the food online. Online site poor. Wasted a lot of time and still could not get seat and food preference.

ICN
SFO
Excellent 8.0

Thank you very much. Im so Happy

Sat, 14 Oct
DEL
NRT
33h 20m
Mon, 16 Oct
NRT
DEL
33h 55m
₹ 32,674
Trip: 3 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 309 reviews
Boarding
7.4
Comfort
7.5
Crew
8.1
Entertainment
7.4
Food
7.5
MLE
CMB
Excellent 8.6

Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English.

BAH
CMB
OK 4.0

The staff were nice.

Everything except the staff

MLE
CMB
OK 5.0

Colombo to Male & vice versa by Sri Lankan airlines has been very disappointing to be polite with regard to disgusting food served by them in small cardboard box with no choices whatsoever unlike a standard career nor what they practiced in the past by serving real food chics, not even a cup of tea or copy. Disgracely shocking practice by a national career & not by any means budget airline. Previously Mihiri Air served even better choice of food & drink at moderate prices but price of ticket was at least 50% cheaper. SL Govt with SLA With no regard for passenger comfort nor giving them a reasonabl deal on his sector should be condemned & boycotted. As a regular traveler I will look at Emirates as a better airlines despite with a different time slots still would be cheaper & value FO money. Wake up Sri Lankan Airlines from your slumber

Food of course

CMB
MAA
Good 6.0

Quality of food has really gone down. Quite disappointing.

CMB
LHE
OK 4.0

There was not proper management for boarding n check in on Colombo airport, eventhough I was traveling in business class I had not been treated as priority customer.

Mon, 6 Nov
BOM
NRT
16h 10m
Wed, 15 Nov
NRT
BOM
14h 10m
₹ 36,823
Trip: 10 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 1708 reviews
Boarding
8.9
Comfort
8.5
Crew
9.0
Entertainment
8.8
Food
8.4
SIN
JNB
Excellent 10.0

Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail.

CGK
SIN
Excellent 10.0

All went great

I liked all - end to end excellent service

MAN
IAH
Excellent 10.0

Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way.

DUS
SIN
Good 7.3

The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either.

Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck.

JFK
FRA
OK 5.3

I reserved a window seat on this site but was given a middle row instead when I checked in.

Sat, 31 Mar
DEL
NRT
8h 00m
Wed, 25 Apr
NRT
DEL
9h 15m
₹ 31,572
Trip: 26 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1 reviews
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.8
Food
6.5
EWR
LHR
OK 5.3

The USB ports

The USB port was broken and didn't work. The Crew member had no patience and was rude and loud.

DEL
SFO
Mediocre 2.0

Pathetic flight ..won't travel again and won't recommend anyone

JFK
DEL
Mediocre 3.0

There was nothing that I really liked. Either it was okay or poor

1. Toilets - poorly maintained 2. Food - Bad taste and bad choice of menu 3. Poor entertainment - the screens did not function properly 4. Crew- the crew did not come to resolve the issues of poor screens 5. No Wifi 6. Overall cleanliness - poor Air India, You got lots to work on!

DEL
IAD
Mediocre 3.3

Average - advantage is non stop n timing

Crew attitude, food, aircraft condition

PAT
DEL
Good 6.4

Nothing specific

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