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Pros: Good price. Was on time, seats were comfortable, helpful staff

Cons: No use of headphones 30 minutes before take off and arrival

Pros: MinimumService！

Cons: MinimumService！

Pros: Everything worked

Cons: Nothing

Cons: The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare

Pros: Kid menu was good with a box of snacks. No delay. Everything was arranged in an orderly manner.

Cons: More in flight movies

Pros: Super friendly staff

Cons: Less films in German

Cons: The food selection. Pre-Packaged and snack from Bangkok in business class is a bad idea

Pros: Polite staff, safe environment.

Cons: Flight was slightly delayed and took off late.

Pros: All of the ground staffs at Johor Bahru provided attentive and observant service. Cabin crew greeted with pleasant smile, friendly and provided excellent service.

Cons: maintenance work not manage well

Pros: crew provided attentive and excellent service. Good food and beverage.

Cons: cabin, seats and table cleanliness need to be improved. decline angle of seat and foot rest angle so limit.

Pros: Everything was really good

Cons: But the flight left and arrived 30 minn late!

Pros: The hospitality of the staff Smooth sailing process

Cons: The food and the seats and leg room is too small especially for larger people

Cons: My pillow was so dirty that I didn’t dare use it. It’s a long high flight, and thus very cold. The blanket was much thinner than SLC—> AMS

Pros: Crisp boarding

Cons: The legroom is appalling!

Cons: Very old and dirty Plane. Business class seats are in bad shape and broken.

Pros:

Pros: Our flight was delayed 45 in Chicago due to ice on the wings. Then about 10 mins of holding to land. With a 90 min lay over, unboarding and reboarding was rushed......but Cathay and security did their best I feel, It was only a 90 min flight and I didn't eat or watch a movie.

Cons: Again, being 6-4, I struggle with comfort and after having no time to rest while switching planes, I was exhausted when I arrived in Manila.

Pros: On time, safe, standard service

Pros: Food is delicious and fresh

Cons: The inflight Entertainemnt is lacking. Shows are too old and few.

Pros: only the deffective TV particularly seat 30f

Cons: deffetive TV..i just sleep thru out my flght

Pros: Professionalism, appearance, flight attendants, provided slippers and toothbrush, seat space, great food and drinks

Cons: The movie selection was small and a bit outdated

Pros: Overall good, comfortable, nice and food and entertainment was very good quality.

Cons: I didn't realized we were on a code share flight from Seoul to Hanoi until we got to check in counter and they couldn't issue boarding pass even though it was a through check in for till Hanoi. In our booking itinerary it was printed as Korean air with a small print that said operated by jinair. It wasn't so bad but the hassle of going to another terminal to board and being in a smaller aircraft after a long flight wasn't the best.

Pros: Service was great and flight landed safe. Korean food was delicious.

Pros: Service was great and flight landed safe. Korean food was delicious.

Pros: Helpful staff

Pros: Timely take off and landing

Cons: Very old plane. Entertainment did not work so I sat for 16 hours on the flight with nothing to watch. Crew not responsive. Dirty. Seats uncomfortable with not enough padding

Cons: The remote control or the touch screen weren’t working. No one could do anything about it. Seat 37J. Spent 16 hours without any television/screen support

Cons: They had not reserved my vegetarian meal and crew was very rude about not being able to serve my meal. Prabir

Pros: The food the service and flight was great

Pros: Two choices of meal and friendlier staff. Props to JAL.

Pros: Service was excellent. Premium economy seats well worth the few extra $$.

Cons: Everything was great!

Pros: Crew

Cons: Delays

Pros: Food was good

Cons: Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!

Cons: The hot food was dry and lost my appetite

Pros: Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water.

Cons: Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better.

Pros: Newer plane w seatback screen for entertainment. Baggage in Honolulu was delivered quickly. Crew was friendly n attentive.

Cons: Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english

Pros: It was cheap, had a pretty good selection of movies, was able to choose my seat.

Cons: The food was pretty mediocre, staff was pretty stingy with drinks, ran out of drink choices, not that comfortable seats for a 15 hour flight, most of the staff was pretty rude to non Chinese customers. You get what you pay for.

Pros: This flight was shorter but i felt flight attendants were still very attentive.

Cons: Didn’t have individual screens to watch movies. One movie didn’t have English subtitles. Not that i cared because I was in and out of sleep, just pointing it out.

Pros: Fast and efficient.

Cons: NA

Pros: Flight Crew was excellent

Pros: Plenty of leg room.

Cons: NA

Pros: Inflight Entertainment and seats.

Cons: None

Pros: See above

Cons: See above

Cons: The hot food was dry and lost my appetite

Pros: Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water.

Cons: Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better.

Pros: Generally good Flight was operated by Silk Air

Cons: Entertainment score is not meaningful because of the short flight time.

Pros: In economy class good enough leg space when compared to other airlines.

Cons: Head phones connections does not work most of the time.

Pros: The staff was very helpings .

Cons: The way they are Waigh the luggage was like weighing gold.

Pros: Flight Crew was excellent

Pros: Enjoyed the tasty food.

Cons: gaps between seats were unbearable and have to think twice whether to travel again UL 208.

Pros: It was cheap, had a pretty good selection of movies, was able to choose my seat.

Cons: The food was pretty mediocre, staff was pretty stingy with drinks, ran out of drink choices, not that comfortable seats for a 15 hour flight, most of the staff was pretty rude to non Chinese customers. You get what you pay for.

Pros: Comfortable and all crews are nice

Cons: Entertainment but because of poor entertainment I could sleep for eight hours. Thank you.

Cons: Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english

Cons: The crew was not very attentive compared to other times I have flown business class. Not very solicitous in terms of offering water regularly, etc. Also, surprisingly little food offered over a 14 hour flight from Shanghai to New York. A reasonable dinner at midnight, shortly after takeoff, then nothing till almost 12 hours later, and then not the hearty breakfast one would expect after that much time and on business class but a very small snack. Not very satisfying.