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Pros: The crew are friendly and reliable.

Cons: The food instead of salted peanut, it will be better if bread instead coz some of us got not enough time for meals.

Cons: No seat back entertainment. Very old plane.

Pros: Some staff were good others could not be bothered.

Cons: Nicer staff

Pros: Very little.

Cons: Flight status went from check in status to final call....not boarding announcement as promised in lounge. Rude check in lady at counter. Misguided info about check in. Old ratty plane. Bad food. Luggage damaged on arrival. Awful seats.

Pros: Thank you to a lady crew who acceded to our request for change of seats

Pros: The crew was super nice and informative.

Cons: The food was just ok, but not really expecting a 5 star cuisine.

Pros: Crew very good Seat getting old uncomfortable to sleep

Cons: Movies selection has been almost the same since a few months , some World movies never changed after 3/4 months

Cons: Delayed, lack of information, uncomfortable seats

Cons: Wonderful food and service

Cons: if the seat can be reclined a little more

Pros: Excellent crew!

Cons: It could have been quieter.

Cons: Seat cushion could have been softer

Pros: The crew was understanding of our situation. We had a layover in Hong Kong and they moved us to the front in hopes that we will get out quicker to make the next flight.

Cons: It wasn’t the airline fault that we were delayed nothing else could have been done

Pros: The seats are fairly comfortable, and the service was great.

Cons: The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great.

Pros: The dinner was one of the top two I've ever had on a plane and I've flown business class around the world.

Cons: I just don't fit comfortably into the pods and for a 14 hour flight that's a pain in the neck or lower. The seatbelts must be adjustable to allow a pod user to roll on his side.

Pros: Hardware was excellent. One of the most comfortable First Class seats for sure.

Cons: CX first class is designed more for individual travelers so for couples who want to sit beside one another there will be an aisle in between them. The Boston BA lounge is horrific and depressing so it should be avoided.

Pros: We had taken extra legroom seats and so the seating was comfortable.

Cons: The audio system was very poor. Could not watch a single movie. On such long haul flights, the entertainment system needs to be proper.

Pros: Captains message totally unaudiable

Cons: Some entertainment and refreshments

Cons: Extremely long flight. Added a stop over at last minute. Crew doesnt care for anyone.

Pros: Yes crew members are all very kind and seats are comfortable

Pros: they assisted my aunt very well all through out her flight

Pros: The meals were an experience in itself. It felt like I was at a 5 star restaurant.

Cons: The seat cushions in economy class could be softer. My rear end was feeling it after the long 11 hour flight from Chicago to Tokyo.

Pros: even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite

Pros: Everything. I always enjoy my flights with JAL.

Pros: Crew was friendly

Cons: Please catch up with the rest of the world and offer vegetarian options for your food. The entertainment did not work at all during the flight so not being able to watch a movie or listen to music during the 4 1/2 hours in flight was very annoying.

Pros: In flight crew were very nice and helpful

Cons: More snack option

Pros: Crew is friendly and helpful.

Cons: Seats are distinctly too small in both directions.

Pros: Good fly. Friendly crew

Cons: Late depart. Food was not what expected

Cons: No immigration documents were passed out on the flight from Singapore to BKK causing a bottleneck on arrival. Only one Thai Lion rep. processing entries and passing out docs. Very slow, jepordizing an onward connecting flight.

Pros: Crew was friendly and helpful

Cons: The overall floght was ok with the crew pretty helpful. However coming in to land the plane swayed sideaays seemingly to be off course but probably due to wind shear. Touching down was one of the hardest I ever experienced with all passengers in shock on the force it kanded

Pros: The plane didn’t crash and we made it to our destination

Cons: We were squished in like sardines. My neck and back still hurt. They are sticklers about bags. No more than 7 kg (roughly 15lbs). Over all experience not so good.

Cons: Very little leg room, no complimentary water or snack.

Pros: The crew did a wonderful job of anticipating needs and having all the little ammenities you could want.

Cons: They gave you a menu at the start of the flight but didn't serve any of that food, and the food wasn't very good

Pros: Crew was attentive.

Cons: The entertainment was rather limited.

Pros: crew were very friendly and helpful. flight was one of the best i’ve had

Cons: boarding at sydney was very confusing

Pros: Crew will try there best to help you in anyway

Cons: Missed my connection so lost bags . Took 2 days for them to get to me.

Pros: The plane didn’t crash and we made it to our destination

Cons: We were squished in like sardines. My neck and back still hurt. They are sticklers about bags. No more than 7 kg (roughly 15lbs). Over all experience not so good.

Pros: Boarding process and crew are okay.

Cons: Sat at exit row, great legroom but no reclining. Seat itself was not comfy.

Cons: The flight was a pretty good flight for budget

Pros: This is want low cost should be. Do the basics right, brand new plane, on time and impeccable crew. That's all I wanted.

Cons: Seat pitch a bit thight but it was expected. If you're tall I'd suggest the extra charge for emergency exit.

Cons: The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!

Pros: Crew were great. Flight was not full.

Cons: Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser.

Pros: Seats are spacious even for economy class.

Cons: None

Pros: Food, Entertainment.

Cons: Harder than usually landing

Pros: Direct flight

Cons: Bigger aircraft

Cons: Crew service

Pros: Everything was really good

Cons: But the flight left and arrived 30 minn late!

Cons: Custom check line 200 meters long, security check line another 120 meter long, why not combine them together and open two machine in parallel

Cons: I did not take the flight since it was booked with wrong date and u refused to let me changed in24 hours although u did stated before booking that it can be changed without penalty

Pros: Food was amazing

Cons: The WIFI

Pros: Great

Cons: Services can be better

Pros: Good crew.

Cons: D.own graded from firstBusiness Class lounge is tired and over crowded. Aircraft cabin was getting old. Sound on IFE was faulty and unusable and no alternative seats were available. Food was ok could be better. Would not choose Thai for businesses class if there was another airline to choose from.

Pros: The staff was very helpings .

Cons: The way they are Waigh the luggage was like weighing gold.

Pros: Had more room than on BA flight to London

Cons: Poor selection of entertainment. Some features, such as the flight tracker, didn’t work

Pros: It was all positives from the time we check in until we arrived in Kindon.

Cons: They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals.

Pros: The service and crew were excellent!

Cons: The seats weren’t very comfortable but overall the plane was very clean and again the service was impeccable.

Cons: I think the food in our flight was not that good..

Pros: The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space.

Cons: Nothing comment.

Pros: Excelent

Cons: I recomended yo my friend