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Cons: Terrible food and no vegetarian options. Seats were uncomfortable.

Pros: Everything went smooth and the flight was uneventful

Cons: Online check-in did work for me. I had to wait in line for ticketing.

Pros: Everything was super fantastic

Cons: Vegetarian food could have been a little better, but it was still very good!

Pros: Business class seats were comfy.

Cons: Movie choices were lacking.

Cons: Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow

Pros: I always like Singapore Airlines. They should continue to be the best.

Cons: Some flexibility to select food choices even if we book the flight in short notice.

Cons: 20 min late but acceptable for a 15 hr flight

Pros: The crew service is good. Not great, but still above average from other flagship carriers.

Cons: The seat (B787-10) is so cramp!!!

Pros: Professional staff

Pros: Brand new planes and great service.

Pros: Can sleep very well without disturbances

Cons: Breakfast was awful

Pros: Beautiful and friendly crew. Spoke some English and very kind

Cons: A little disorganized in boarding. Not able to use cellphone in airplane mode during flight

Pros: The food is always great!

Cons: They should bring out snack more often.

Pros: Yes Crew were indeed amazing!

Cons: One of the lady flight attendant in the economy class seemed to be not in a good mood and was quite rude.

Pros: The seat is good

Cons: The price low a little more is better

Pros: Food was good.

Cons: Not enough soft drinks and ice has to be asked for.

Pros: Crew was amazing

Cons: Seats was kinda uncomfortable. Leather seats would be great

Pros: Movie

Cons: if the music list is great with latest songs.. charging of phone took so long to be charged

Pros: Crew was great food was great flight was safe

Cons: More room

Pros: Flying with Thai in Business Class is fantastic. I arrived relaxed in Bangkok. Kudos to the Thai crew.

Pros: - The check in and seating went smoothly. The sign w/ designated boarding seat numbers worked well. - Crew were helpful and professional.

Cons: - Entertainment system may need to be upgraded. - Food was a hit and miss. Perhaps, providing more fruit rather than cake or pudding may help improve the experience.

Pros: First and only time on an Airbus 380. Amazing to see how such a large bird can leap daintily into the sky without any effort. Wonderful decor. Very pleasant and attentive flight crew.

Cons: Nothing negative, however was worried that the route might not be economical as such a large capacity plane was virtually empty. On the plus side, had empty seats all around.

Pros: Have kit to listen

Cons: Kit to use the tv

Pros: 33" seats

Cons: nothing

Pros: The crew was organized and efficient.

Cons: Entertainment: movie choices were limited.

Pros: Simple check in and boarding, right on time.

Pros: I had to cancel my trip but I couldn’t return any money for not used tickets, lost everything.

Cons: Money return policy

Pros: Seat is comfortable with lots of leg room. Clean plane.

Cons: On a 14 hour flight, we got food right after take off and then nothing until 7 hours later. Bring snacks for long flights! Minimal movie and tv selection too

Cons: There is no baggage transfer for international connecting flight. No hotel is provided from the airlines for international travelers, transit time is 12hours

Cons: Can make the food and tea more hot ? Shanghai to Hong Kong meal is goood

Pros: Crew great. Seat is hard

Cons: Softer seats

Pros: Nothing.

Cons: Add more entertainment. Add more food, keep the restrooms clean.

Pros: Organized boarding

Cons: Food

Pros: It finally took off. The crew is polite.

Cons: The flight was delayed 5 hours and there was poor on site communications. This is the definition of a poor flight.

Pros: Flight was delayed, but well handled.

Cons: Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow

Cons: In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue.

Pros: Great inflight entertainment

Cons: Have WiFi that is working

Pros: Nothing special.

Cons: Meal was disappointing. Beef was overcook and hard. Service quality is just okay.

Cons: Only the toilets very small

Cons: Food was below average

Cons: It was my first time frying with Cathay Pacific the flight was okay, food wasn't that good. I don't want to compare with the other, my opinion should have more variety or snack between meals since 15 hours flight. Thank you for listening!

Cons: Sitting place too small

Pros: The crew is usually really good.

Cons: The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times

Pros: Serve customers with a smile

Cons: Better tasting meal packages served at economy cabin

Pros: The help desk employees who helped me rebook my flight.

Cons: After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!

Pros: Amazing crew. Seat needs more padding.

Cons: Memory foam seats

Pros: Plane loaded quickly and departed on time. Beautiful clear day for flying.

Cons: Narrow seats on a small plane.

Pros: All fine, no complaints.

Cons: Up date movies.

Pros: Crew was friendly food was great, flight was safe.

Cons: More room

Pros: Too hot onboard

Pros: Cheap and fast

Cons: Crews are not as friendly as they should.

Pros: Crew were great and very attentive. Very much improved from experience 8 years ago and given the service, comfort and value would definitely repeat.

Cons: Completely satisfied

Pros: Crew was good

Cons: Better entertainment of that language and country where the plane is going

Pros: Crew was nice and friendly. Food was good, got like 3-4 meals with our 13hr flight. On the flight back to LAX less crowded so I was able to change seats more leg room and arm rest

Cons: Seats could have been more comfortable. Crowded on the way to Shanghai (layover) then to Tokyo. Double and Triple check for gate change because ours had no announcements

Pros: Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability

Cons: Very good airline except for the fact that the staff at Narita airport.

Pros: I volunteered when flight attendant asked if I would help in exit row responsibility.

Cons: I got SSSS on my boarding pass and was subjected to not one but TWO thorough searches at NRT and DFW!!! It was traumatic for me and when an explosives man came up, I was totally upset!!! Please explain what I did in purchasing the ticket that flagged me for this horrible search!!!

Pros: It wasn't JAL it was American.

Cons: Finest Airline and service I have encountered and I am almost 2 million miles!

Pros: food was good

Cons: I don't like cameras spying on us. More leg room.

Pros: None

Cons: All services throughout the process need to be improved from the ground to on board

Pros: The crew was friendly n the food tastes surprisingly good, though the portion was small. The entertainment was good. and temperature inside the cabin was just right. Boating time was quick.

Cons: Actually I was disturbed that CX offers a tabloid newspaper like Apple daily, especially at this sensitive stage when hk is going through such turmoil instigated and supported by Jimmy Lai’s group. It is offensive that such a biased newspaper is on offer, when there are other Chinese newspaper with a more neutral stand. Cathy has been viewed as a sympathiser of “yellow” rioters because of its involvement by management n crew. Now it just brings it more to the memory how CX might be what the leaked reports that many equipment has been compromised by CX crew onboard. Many of CX customers are from middle class, and it could be a big turn-off. It is unwise to patronise a tabloid newspaper when the owner has been named by China as the culprit of the recent troubles in hk. It’s like offering Al Jazeera news on united airlines entertainment........During the whole trip, I was captivated by these thoughts.

Pros: 33" seats

Cons: nothing

Pros: The crew and food was amazing, with ample entertainment selections.

Cons: Seats. For some unknown reason, JAL uses different seats on this 787-8 flight from NRT-SAN that's 2-3 inches less in pitch than all of their other planes. This was not comfortable on a 9-hour+ flight. The flight attendants also woke us up everytime food was served so we could recline up seats.

Pros: Amazing crew

Cons: Perfect

Pros: I had to cancel my trip but I couldn’t return any money for not used tickets, lost everything.

Cons: Money return policy

Pros: Very cramped seats

Pros: Nothing special.

Cons: Meal was disappointing. Beef was overcook and hard. Service quality is just okay.

Cons: Raise the cabin temperature

Pros: The crew members were really nice and accommodating.

Cons: Need more entertainment selections.