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Pros: Good value, and the planes were on time (We took a couple of VietJet flights). Staff was courteous and friendly.Inexpensive! Free bag.

Cons: Somewhat arbitrary rules about how much your carry on can weigh. I don't really get why this makes much of a difference anyway, as the bag will be on the plane anyway.

Pros: Nothing really impressive.

Cons: The online boarding procedures was unavailable for non- Vietnamese. No reminder to tell us which terminal and cause me delayed to the flight, the airport reception was inexperience send me to a wrong terminal. Luggage charging was bad. If you declare online gives you half price and it doesn’t work

Pros: Crew was average, need to brush up on geography. One crew member announced that we have arrived to the city of Quang Nam, instead of province of Quang Nam.

Cons: Take off on time, not 45 minutes late.

Pros: Nothing

Cons: Boarding on time instead of delay twice

Cons: In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue.

Pros: The service was outstanding! All of the flight attendants were amazing!

Pros: Friendly staff. Both two meals were awesome.

Cons: Already done.

Pros: The service, foods , sack ,

Pros: Was able to get to get to Narita Airport.

Cons: Okay and not any issues.

Cons: Flight delays are always disappointing.

Pros: Professional and friendly crew

Cons: Food quality from Jakarta is bad

Cons: Breakfast could have been better

Pros: Seat was very spacious

Cons: The plane showed its age. In flight entertainment screens werent working for most seats

Pros: Nothing

Cons: Food and Seats

Pros: The flight was quick and short after take-off.

Cons: The flight was delayed by 1.5 hours because they waited for some passengers from a connected flight which was delayed. We just sat there in the aircraft after boarding. Food was poor and though this was a morning flight, there was no coffee/tea.

Cons: Timeliness

Pros: Flights were on time and worked well for us. Flight attendants were helpful

Cons: The charges for each checked bag were annoying. We are a family of three and traveling with a 26 Kg kid but paying full price for our seats. With one checked bag the additional 4 Kg in the bag resulting in an upcharge seems foolish. Other passengers weighing 4 times as much pay the same ticket price as our smaller lighter weigh child.

Pros: Good value, and the planes were on time (We took a couple of VietJet flights). Staff was courteous and friendly.Inexpensive! Free bag.

Cons: Somewhat arbitrary rules about how much your carry on can weigh. I don't really get why this makes much of a difference anyway, as the bag will be on the plane anyway.

Pros: Nothing

Cons: Confort

Cons: I was charged for a medical device (CPAP) to carry it onboard the plane. Never had to pay before on any flight as FAA permits medical devices for free.

Pros: Amazing crew, very nice and helpful.

Pros: Great inflight entertainment

Cons: Have WiFi that is working

Pros: The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people.

Cons: I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work

Pros: The service was excellent

Cons: DELAYED

Pros: Uneventful flight. Nothing worth writing home about. No food, no entertainment, no hassle either.

Cons: VietJet Air has the habit of not announcing delays until after departure time. It was funny to see the billboards announcing: "On time", then "Boarding" when there was no aircraft in sight. On the Arrivals billboard, it showed the in-coming flight as "Landed", when it most obviously had not landed, and there was no information about when it might eventually arrive. With slow operations, we boarded 40 minutes mate and arrived a full hour late. The schedule had been 9:00 PM; days before flying it was pushed back to 10:00 PM. We actually were at the gate at 11:00 PM. VietJet Air is unfortunately the only airline operating a late flight from Pleiku to Ho Chi Minh. No competition means no pressure to be on time.

Cons: This airline was impossible to get in touch with. THey we're not at all accommodating to my request to change the flight time and sleazily rip you off with what is written in the small print.

Pros: Airlineseriously delayed… Triples an hour duration flight… Delayed 2 1/2 hours seriously delayed… Triples an hour duration flight… Delayed 2 1/2 hours

Cons: Caroline is wonderful once the plane is able to get into the air

Pros: At least it was delayed so we could make it to SFO.

Cons: The American Airlines flight was delayed so the delayed flight from Honolulu could make it to Los Angeles and not subject AA to additional complaints. We arrived at close to midnight and worried about getting the car out of the parking lot without incurring additional charges of and additional day. The food was not great.

Pros: Professional and friendly crew. Food was excellent

Pros: Very friendly and accommodating crew.

Pros: Simple check in and boarding, right on time.

Pros: The crew was excellent, respectful and helpful.

Cons: Boarding by bus is poor

Cons: Poor customer service and lack of care for loyal passengers

Pros: Food, service

Cons: The space

Pros: crew was pushing , no time in an rush all the time

Cons: service level

Pros: Was able to get to get to Narita Airport.

Cons: Okay and not any issues.

Pros: The crew and food was amazing, with ample entertainment selections.

Cons: Seats. For some unknown reason, JAL uses different seats on this 787-8 flight from NRT-SAN that's 2-3 inches less in pitch than all of their other planes. This was not comfortable on a 9-hour+ flight. The flight attendants also woke us up everytime food was served so we could recline up seats.

Pros: Nothing to complaint. Excellent airline nowadays

Pros: One of the JAL ground crew was fantastic at Narita airport. I didn’t have enough time to get on my next flight. She provided me full assistance to take me to the connecting flight gate on time.

Cons: Several flight attendants gave me wrong drinks.

Cons: Better food

Pros: crew amazing

Pros: Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive

Cons: Many movies were old

Cons: More movie choices. More substantial second meal.