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Excellent. All well and accommodating. Clean and very good food. Peaceful travel experience

The food wasn't to good but the crews were great, clean plan clean bathrooms always

Always on time and flight crew were great. Boarding in Manila was a bit chaotic and disorganized compared to Incheon.

Never had a flight delay issue with Korean Air, that's why I always go with this airline.

Flight crew were very attentive and made this trip a pleasure. Plus the fact that this our first time flying business class.

The boarding process was efficient and quick. The seats were comfortable. The food was good. The service was excellent. We had a lovely flight from Seattle on Korean air

Flight crew was fantastic. The aircraft was meticulously cleaned at all times. The crew was continuously checking to see if the passengers were ok.

Korean are so racist and when I ask question or directions they totally ignore me and say racist. Also they give me an rude attitude.

It was good, I liked the self-serve snacks but it was a little difficult to get the alcohol, which is understandable since I wouldn't want kids sneaking it.

Friendly flight attendants and gate agents. Very clean plane and food was good!

On schedule, courteous, and efficient. Old aircraft with not so nice lavatories.

Food was excellent.. better if there are more movies selection.

Had picked seats while booking tickets but airlines reshuffled the seats without informing and we were again left with the worst possible seats on the return journey. terrible experience.

Fast and efficient flight. Wifi worked well. Food selection could have been better

Overall the airline tried to give excellent service. The wheelchair service was bad at SFO. My baggage was also delayed but I thank them for taking the trouble to find it and deliver it to my home.

Airline should consider adding a small meal at the last leg of the flight, right now there is 7 hours of no meal break.

The food wasn’t good at all. I skipped meals .

Loved the airline with the exception of their carry on limitations. They enforce a strict 7 kilo limit for carry on baggage which is ridiculous. We traveled from SFO to SIN with carry on with no difficulty yet when we checked in Delhi they forced us to check the carry on bags. The weight of our carry on bags were 11 and 12 kilos and while they exceeded the limitations set by Singapore Airlines they were well under weight limitations set by may other carriers. Interestingly my wife and I were each allowed two 22 KG bags to check in addition to the 7 kg carry on for a total weight of 102 KG's. Our total weight with the one bag we planned to check and our two carry ons was 46 kgs.

Crews were very caring and polite. Washroom was surprisingly clean. Overall experience was good , only food choices was very limited. Thanks

Food option Hindu veg to Hindu non veg request was unheard

I thought I already provided this feedback. 12 hours with no wifi is unacceptable. Lay flat is nice but a bit cramped.

The vietnam airlines app was not able to allow checkin with the confirmation nor with the ticket number. This led to quite a bit of consternation. Speaking with a colleague from Hanoi, he did tell me that their app is not the best. It may be best to inform travelers to only use the link and to plan on checking in at the airport for this airline. The check-in was very easy and the staff were excellent.

This was our fourth domestic flight with Vietnam Airlines, and once again we found the experience very suitable. Check-in was easy and efficient. They did take our carry-on luggage, but that was fine. I’m actually happy not to deal with it on such a short flight. The flight was just over an hour, departed on time, and we climbed above the clouds into a beautiful sunset. Even on such a short flight, they served water, which we appreciated. Luggage came out into carousel in Nha Trang in good time and off we went to meet our GRAB. Also, Vietnam Airlines have easy to locate ground level offices in cities and towns where you can get assistance with staff. I liked this service as we did go visit one in Nha Trang. We would definitely recommend Vietnam Airlines and wouldn’t hesitate to fly with them again.

The flight boarded and departed pretty much on time as it’s just a one hour flight there is no food or entertainment so I marked that at the neutral but they do offer water and I’m sure if you needed some food you could bring your own onboard. This was our third internal flight with Vietnam Airways and I recommend them.

Food and welcome services were good , however we experienced issues with the entertainment system and poor headsets

I bought the front row seat and made and early online check in but they changed my seat to the back row without prior notice. The inflight meal was too poor, only a piece of small finger food. The boarding is a disaster, everyone is stuffed in a bus in chaos. Doesnt worth the money at all.

I am a bit upset with the check in counter, I signed up a wheelchair for my mom so they wouldn’t grant us her boarding pass. We got to the airport a couple of hours earlier and they had us wait and no one ever gave us her boarding pass or the wheelchair, I had to go back and complain when it was already time for our flight to board. Since we got their earlier, I could have easily pushed my mom myself and we could have relaxed and went to the lounge while waiting… when I finally got someone to help us he couldn’t explain how and why they dismissed us in the first place.

No space in between the seats as per them the average height of human is 5’3” and weight as 55, so seats are designed as per the same. Also, the aircraft was dirty and full of insects

The most attentive crew and although we were a little late leaving ( missing passenger) flight experience more than compensated . Best flight attendants I have flown with in 50 years !!

VN661 flight, the A321 seats are starting to show heavy sign of wear and tear

If there is any negative rating for kayak and also for Cathay Pacific or the dealer I used I would give all of them -1000000000000000 I will never ever use kayak again you scammers you rip me off with everything

Flight was kept super cold. I was shivering and had to layer up.

The vegan oriental option was disappointing. The regular vegan option was okay but we've had better.

Indian Vegetarian food was bland and I had to repeatedly ask for Salt. Movie selection is out dated.

Selected ovo lacto meal because I’m ok with milk products but not any meat. It was terrible. We had the same selection back in October when we had traveled and it was pretty good at that time. It was gross this time.

Crew was very good, but could have checked on us when meals were not being served also.

Few vegetarian food options. Incorporating one per meal service would be best and captures a wider audience than just vegetarians (individuals with religious meat restrictions can also eat vegetarian).

I am Vegetarian also has Gluten free food. However they gave me chicken and fish which is gluten free, but i am a vegetrain and i requested crew Hindu meal vegetarian, they said they will come back. .but they never showed up even i asked 2nd time. They could have compensate. I also request airline industry to have another option Gluten Free for Vegetarin people as well. Because Vegetarin people will have gluen issue...

Great. Efficient boarding process with the face recognition. Plenty of cabin space for luggage.

Average flight for which I paid too much for on a last minute purchase.

Was on time, the crew was courteous but no WiFi in business class, seats uncomfortable , the entertainment screen was clunky to use, coffee was below average.

The quality of service in AI Express was much better than Air India

Old plane, got upgraded to “first class”, shaky and squeaky seats, too many announcements, crew was absent but over friendly when interacting.

Air India Express operates as a separate airline, so it says. Air India Express is a subsidiary of Air India and is part of the Tata Group, which acquired a 100% stake in the airline. (https://www.tata.com/business/air-india-express). Yet Air India express is not a member of Star Alliance, so Star Alliance gold members do not receive the benefits they would had they traveled on a mainline Air India flight. Even though it's a subsidiary of Air India, which is a Star Alliance airline. Very frustrating.

When landing in Hyderabad, the pilot made a hard landing. Everyone in the plane were shocked. The captain landed the plane hard and felt as if we were going to be thrown out from our seats. It was surprising the captain didn't apologize or make an announcement about. Again a surprise no crew acknowledge this. This was an odd experience!

I appreciated a meal on the shorter flight. It was slightly delayed with no announcement but I was able to determine what was happening.

I don't think there were entertainment options (short flight) - which is why I gave the 'ok' sign. Didn't make a diff in my flight experience either way, however

Really old air craft, broken seats and tray tables. Entertainment screens don’t work. Charging ports didn’t work.

Poor, pilot flew as if he was in hurry and had to coverup for wasted time

seats were not comfortable, entertainment was not working and food could be much better, given the airline calls itself full service and india's flag carrier.