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A 16 hour flight from Singapore to Los Angeles had only 2 meals. It would be great to have 3 meals.

The experience was poor in comparison to the flight to Manado from Singapore via Scoot. Gate against could only check in stroller to Singapore (by clearing immigration) or to Brisbane. Who is able to carry their baby for 7 hour transit without having to enter Singapore?

Good airlines, travelled 🧳 n Singapore multiple times and experience is consistent

Singapore Airlines from Mumbai was late, we were rerouted to Copenhagen and then to Los Angeles. As senior citizens, we should have been given a hotel voucher for a night and fly out the next day. I hope Singapore Airlines should give us a credit in good faith if they want us to fly with them. I doubt it, but you never know.

The flight was very late, sitting on the plane for over an hour and missed our connecting flight from Singapore to LA. As senior citizens, we were rerouted to Copenhagen and then to LA. They should not do this to senior citizens. They should have given us a hotel voucher for a night, then catch a flight to LA the next day. Singapore Airlines should grant us some kind of credit for the next trip, if they want us to fly with them. I doubt if we will ever hear from them.

They bumped us up. They overbooked the flight and we hurried to the next flight. We are a family of 5 with 13, 10 , and 6 year olds kids. Everybody was running to the next flight. We never been exhausted in our flights hust like we have experienced this week. Mismanagement in scoot and kayak.

I had to change a flight date and it cost me $800.00 dollars. In the past, if there was room on the flight(which there was), Singapore Airlines simply re-booked me. This might have occurred because the office in Bali where I could interface with a human face to face is now closed since COVID. I naively figured the ability to change my flight into my decision to go with Singapore Airlines as it does cost a bit more. I will still fly on them as they are superior to the other carriers by a fairly large margin, especially for my needs.

Crews are not allowed to perform any service whenever the captain deems there’s a chance of turbulence. Even if it is perfectly smooth air.

If I made the connection in Singapore I was stuck there for 24 hours you owe me 355.00 for accommodations

Crews were great but food not much selection just all tailored for Asian passengers.

Im now late to my appointment because of delayed flight

I like the paper menu with lists of food, so that I don’t need worry about to pick up the food I don’t like, because crews are busy to do food service, mostly not enough food information they can tell. Well, one of the lady was not friendly at all, I asked three times my daughter wants a cup noodle during the flight, she gave me the reason is they have half an hour for serving food three times. There are more than 200 people on the flight, it takes them more than hour and half to do food serving, think about it, how long we can get food, around two hours. I don’t like she gave a stupid reason other than to make a cup noodle right away. Unfriendly and lazy.

I booked Flexi ticket, Paid extra for extra legroom seat. What I got was worst ever place to sit. It was an emergency exit seat with lots of legroom but half of the seat was occupied with aircraft body. Means you don’t keep that seat where a passenger can’t sit. The seats are too narrow. Whole night I was awake. Not movable armrests. One of the worst.

My biggest complaint is the comfort and no good movies to choose from. My headphones didn't work either. 😔

Bad experience. Departure time delayed from 1610 to 1740. After the flight was pushed back, pilot said there was a technical issue on the aircraft and we couldn’t take off. Delayed another hour to solve it.

The first economy rows have remote space in the seat which eats in the seating space. The seats are also smaller compared to other airlines.

The overall flight went well and the aircrew was pleasant.

Very comfortable Prem economy seats for a long haul flight. Had a problem with the tv that the crew fixed so was great!

Excellent. Planes are a little older and could get some refurbishment, but besides that everything was excellent.

Not good. Flight was purchased for my father who needed medical assistance to board and transfer due to a heart condition. No one at Hong Kong from Cathay was there to assist and he barely made the connection. When I talked to him he could barely breath and was not sure he was going to make it. Really poor service even though the ticket stated he needed a wheelchair assistance.

Was on holiday with my partner and we booked with Vietnam airlines as it not meant to be a budget airline. They separated us and made us sit at either end of the plane. Not the way I planned to spend my time on my holiday separate from my loved one. How can they separate people on the same booking. They know we are together and spending quality time together.

I had sometimes my trips with Vietnam Airlines and I like it 😊

The check-in process was great, and I cannot remember the name of the supervisor, but he was good and told us about the transit process very correctly and efficiently and kindly. We were given down access and the overall process was very efficient.

The plane had a technical problem it would delayed 10 hours but they just gave limited information and put all passengers into the Miracle lounge. Ther were not enough chairs and so on.

Ensure there is a choice of food for all customers and also enough food

An excellent airline; polite and courteous cabin crew, excellent meal and drink service. Highly recommended.

We boarded the plane at 1:20 pm It was hot. There was no air-conditioning It was stifling They kept us on the plane sitting there for 1 hour and 10 minutes

No space in between the seats as per them the average height of human is 5’3” and weight as 55, so seats are designed as per the same. Also, the aircraft was dirty and full of insects

when we arrived at Taipei no one help us to get boarding pass. we saw a few people there asked them for help but they just ignored us. There was a guy told us to call Starlux number to get help but we don’t know how to dial the number until there was a lady working there helped us to call Starlux customer then someone came down took us to another counter for boarding pass. Very confused and inconvenient. We might not choose Starlux again in the future.

There was no entertainment and food option limited But the service was first class on an economy flight

체크인을 담당하는 승무원이 아주, 몹시 불친절하고 전문성이 현저하게 떨어졌습니다. The flight attendant in charge of the check-in was very, very unfriendly and markedly less professional.

VietJet was 2 hours late, but Kayak is not able to track my travel correct.

Flights on time is good. Crew should take care of passengers more.

Not punctual in departure and seats are very tight and narrow. Crew should handle noisy families during flight.

Seats too small and tight. Flight attendants don't know how to deal with family with noisy kids on board.

Paid for seats near the window but given seats right at the back, near the toilets. This location was so noisy with the blasts from the aircraft engines blowing beside. Not a nice one 😞.

Flight was delayed 2 hours, which seems regular with this airline. Aircrew were avarage, friendly but robotic. At check in I asked for a spare seat. Got some stupid response about loading capacity (it was 85% full!) Then passengers behind jumped up and moved to vacant exit rows, they obviously didn't pay for. Waited over 20+ minutes to disembark, with ground staff trying to squash all passengers onto 1 bus. Causing even more delays. Unsafe and stupid! But this is a problem at Saigon airport. Overall a very average experience!

In experience we didn't even get water unless it was paid for. Even Bamboo Airlines provided free water. The flight was cold with no blanket being provided. The flight attendants were not responsive in keeping the passengers under control. I complained about fellow passengers playing loud music several times before one of the flight attendants to action. I will not recommend flying with Vietjet unless things improve.

I have few bad reviews about VietJet, but my experience was really good and it worth every penny..

Not even free water. NO legroom. Narrow seats. Not enough room to even hold a book at reading distance in front of you.

I will never ever book air india in the future. I was with my family and at delhi airport I had to go through too with horrible experience. My 12 years daughter saud that she will never come bqck to india the way people treated us. There was no line for bags drop off since we checked online and print tag at their Kiosk as per email instruction. People working at the counter were so careless and rude. They were keep talking to each other than taking care the customers. I will not recommend anyone to fly via air india. I had horrible experience. Especially, the staff at checking counters was very very rude and careless. I have feeling if air india won't change the way they doing their operations they will out of business in a few years. Air hostes were not happy . I did not see a smile on anyone in the plane. I called twice for the assistance and no one showed up. I hope you will sene this to the Hire authority. I left a video with an another employee of air india who asked me about my experiences. I hope they will make some changes ASAP. Regars, Mohinder Kumar

Food quality deteriorated after Tata aquired the airline. No alcoholic drinks till last meal on a long haul 15 hour flight. Entertaiment systems needs a complete overhaul.

Entertainment screens were either broken nor did not work. Also seat back did not work. Definitely not comfortable journey

Non reclining seats on a 14 hour flight. Crew skipped drinks for my row at least twice.

Everything was bad and entertainment did not work and no landing cards and overall done with Air India

Too bad. Got too much trouble with security screening at New Delhi

only 3 meals in a 17 hr long flight. first meal after take off then nothing for 8hrs for people boarding at 2pm at orgin. you expect people to go without any food for 8 waking hours? there should have been 4 meals during a 17hr long flight. food quantity was also less. when asked for food the flight attended said they are about to begin food service then didnt do it for 2hours after saying that. terrible experience

The planes are dated and need upgrades. Seats are not comfortable and entertainment equipment doesn’t work

Direct Connection is the biggest advantages. Aircrafts are now better but food and beverages could be better and served more often in a ultra long flight

Poor behavior by ground staff in Mumbai. Very harassing. Initially they did not let me board with my little violin. They do not have the correct information. No concept of hospitality. The food on the flight was not good.