MAA - HKG
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MAA — HKG
9 Dec — 16 Dec1
Return
1 adult
Economy
From?
To?
Thu 9/12
Thu 16/12
Good to know
When to book flights from Chennai to Hong Kong
Estimated return price
Average price per month
Flight prices as travel date approaches
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for ₹ 28,343 or less one-way and ₹ 22,612 or less round-trip.
- The cheapest flight from Chennai to Hong Kong was found, on average, 22 days before departure.
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be July, August and September. The cheapest month to fly is November.
- Morning departure is around 13% more expensive than an evening flight, on average*.
FAQs for booking flights from Chennai to Hong Kong
Top 5 airlines serving Chennai to Hong Kong Intl
Scores according to KAYAK customer reviews8.3
EmiratesOverall score based on 15550 reviews
8.3Boarding
8.2Comfort
8.4Crew
8.5Entertainment
8.0Food
Airline reviews
Pros: "Crew was helpful. Leg room is good. Overall the flight was good."
Cons: "Food could be better. Got Pizza for snack both ways. Could have been changed, and with 16 hours non stop, water should be offered more often. Although we can go get it ourselves, don't want to disturb others in the seat row to get snacks or water."
Pros: "Crew was helpful. Leg room is good. Overall the flight was good."
Cons: "Food could be better. Got Pizza for snack both ways. Could have been changed, and with 16 hours non stop, water should be offered more often. Although we can go get it ourselves, don't want to disturb others in the seat row to get snacks or water."
Pros: "Great business class"
Cons: "Broke my luggage"
Pros: "Crew was professional, qiality of food great"
Cons: "Boarding is better done row-wise than by alphabetical groups which is arbitrary"
Pros: "Amazing seats and crew"
Cons: "Luggage claim in chennai airport is horrible"
Pros: "The crew helped us get seats together as a family and also made a request for that seat change. They allowed us to board earlier which really helps since we have two kids under 4 years of age."
Cons: "The announcements at Chennai airport are not always audible"
Cons: "Food options have changed. We used to get AVM and now IVM is pretty bad..Hope you can replace unhealthy UPMA like items to healthy Pongal"
Pros: "Very professional and courteous crew..."
Pros: "The crew.. And the quality of the aircraft. Plus the on time departure and arrival was fantastic"
Cons: "The TV show collection was a bit of a letdown"
Pros: "Everything else"
Cons: "Cabin crew seemed less approachable than usual"
Pros: "On thiime.Good Meal. Professional flight crew."
Pros: "On time, chose the raw meal which was excellent."
Cons: "Nothing!"
Pros: "The quality of the food"
Cons: "The timing of providing the breakfast is too early"
Cons: "It was too cold in the airplain"
Pros: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
Cons: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."
Pros: "Good everything"
Cons: "Nothing"
Pros: "It was comfy, the crew seemed genuinely happy, and the food was good. Never going to complain about smoked salmon."
Cons: "I didn't like that my connecting flight was with another airline"
Cons: "luggage did not make connecting flight from dubai to jfk, inspite of pilot telling us 1 hour or so delay was waiting for luggage. at jfk was told can get same night if want to. this proved futile . spent hours at JFk waiting and talking to Emirates. spoke with multiple agents including Luz, sarah, etc. finally around 12 midnight was told customs would not release till next day. but promised to get it to us by 12noon next day (flying to wyoming next day at 330 pm) . this did not happen. again multiple phone calls and promises , failed. Kiamaria even got text of address in WY where 2 suitcases should have gone. All 4 suitcases were sent to NJ and arrived at 9pm. more phone calls. this time Rachel helped with fedex labels unfortunately more problems as fedex said no barcode and we had to go to fedex office and finally they took care of it so many hours wasted, not to mention the anxiety and frustratioon How are you going to reimburse all this ????"
Pros: "Only thing I liked in this flight was food."
Cons: "Starting from boarding this flight was a problem. we had a infant(18 month old) sleeping in our arms as the flight was at 3:30 Am and was delayed by an hour. There was not priority boarding for elderly and people with kids. We had to wait in queue holding our carry ons as well as the kid. As we were last in boarding it was hard to find a closest spot for our carry on. Crew would not respond for about 10 mins or so( not during take off or landing) this was during mid flight when there was no turbulence(seat belt sign was off). We asked for a veg meal instead of baby food as our kid eats solids and she does not like instant baby food's. We requested this when we booked her ticket , she was not even given food luckily we had some milk powder and water bottle. Really bad experience with Emirates"
Pros: "The flight was excellent, good service and excellent staff"
Pros: "Arguably the best service I've ever had on a flight"
Cons: "Had to stop movie 20min prior to landing as I was in emergency exit row"
Pros: "Entertainment and space were great. Lots of options."
Cons: "Crew seemed as tired as I did. The food could have been better for the price."
Cons: "Flight from Chennai was delayed. So had a mad rush to catch the connecting flight to Seattle"
Cons: "None"
Pros: "Seating and hospitality"
Pros: "Very good it's the best. Ik"
Cons: "Older version of the Boeing 777"
Pros: "I traveled between New York and Chennai with layover in Dubai. 1.Flight experience was excellent between Dubai to New York (JFK)"
Cons: "1.the seat that i had on Flight from New York to Dubai was cramped,it had a decent entertainment system though. 2. Between Chennai to Dubai ,Flight experience was not good, Seating and entertainment in particular was not good , it was too cramped and too much glare on the TV screen, probably because i had a window seat."
Cons: "Boarding at Dubai was like a disaster"
Pros: "General performance is good. Maintain the timing of arrival also the departure in Dubai as well as in the Boston .crew are good."
Cons: "The food served.it should at least contains south Indian food .generally it's OK."
Pros: "overall I was comfortable. My food was good."
Pros: "Good food, pretty nice staff. Entertainment options were plentiful too. Seats were fine also."
Cons: "Delayed flight with little or no apology. Lots of waiting and an attitude of - this is just how it is. That's true, but information goes a long way to smooth delay situations. Emirates failed at this."
Pros: "The most important thing about Emirates for me was that they had truly vegan meals and snacks for me that were actually quite good."
Cons: "food was as good as it usually is."
Pros: "Great service and staff, best food I've had on an airline, great legroom in economy. Overall awesome, in my opinion."
Cons: "I waited in queue for almost 4 hours to get past security. While watching people cut the line, airport officials taking bribe and allowing some people to cut the line and more. i did not have enough time to purchase from the duty free store in chennai and since my flight from chennai was late it landed late in Dubai so I did not have any time to purchase anything in dubai duty free before my connecting flight. I reached airport 4 hours before departure and I get treated like this, horrible service."
Cons: "I was not allowed onto this flight (Dubai to Hong Kong) because my previous flight (London to Dubai) was a little late, but I made it to the gate before it was closed. My fellow passengers from my flight were also not allowed onto the plane, and while we were arguing (including being told that the plane was full) other passengers from an even later flight were allowed on board! Instead I had to wait many hours in the terminal (because apparently there were no hotel rooms available!?) to get a flight to Riyadh, Saudi Arabia (!!!?) where I could get a Cathay flight to Hong Kong. This meant I arrived 14 hours later than scheduled. Absolutely abysmal service, with no sympathy and no responsibility from any employees."
Pros: "Entertainment selection and legroom were good Entertainment selection included recent movies in various languages and premium TV shows."
Cons: "Legroom in economy was good; however, seat width wasn't. You rub elbows with your neighbors while eating. Asian vegetarian meals were nauseatingly spicy - not the "hot" spicy type, but the cinnamon/cardamom overuse type. Most crew members gave a cold shoulder to passengers."
Pros: "They randomly upgraded to business and it was by far the best long courier flight I've been on."
Pros: "Everything"
Cons: "food was not served on time. crew was not attentive. didnt respond properly"
Pros: "Cabin crew service was good, couple were too good Too good"
Cons: "Streamline boarding process"
Pros: "Staff, Service, plane, food. Everything"
Cons: "I can't say a word against them."
Pros: "Flight"
Cons: "Crew is not responding properly"
Pros: "Connection flights less time spent in transit"
Cons: "Crew not very friendly"
Pros: "The plane was good and new. Larger plane and ride is a much more comfortable for the longer hauls. Overall good experience traveling."
Cons: "Veggie food, especially Asian vegetarian was unpalatable for the longer flight. Kids pretty much starved to then eat at the Dubai airport later."
Pros: "I liked the cleanliness and entertainment in the flight."
Cons: "Very cold inside flight. And the crew is not providing any blankets. Crew delivers food very late literally after we starved to death ."
Pros: "Boarding"
Cons: "Good and entertainment"
Pros: "I was so worried about missing my connecting flight but I got express immigration checkin it was a great gesture, didn't expect it from Emirates"
Cons: "None"
Cons: "They should always have WiFi!"
Pros: "N/A"
Cons: "N/A"
Pros: "Great food, nice crew."
Pros: "Very friendly and easy to talk to"
Cons: "The airplane was very warm"
Pros: "lots of legroom. courteous staff. bathroom is clean"
Cons: "everything is excellent"
Pros: "Very spacious even for a small flight."
Cons: "The food could have been better."
Cons: "The crew didn’t help on putting my carry on luggage into the overhead cabinet, I’m not tall enough to do this so I dropped my carry on luggage on the floor. Luckily didn’t hurt any people and a Hong Kong lady helped me on this. Besides, One of my luggage was missing, I’m still waiting for them to let me know where my luggage is. This is the first time I took Asiana Airline, according to all those bad experiences, I doubt whether I’ll take Asiana Airline again."
Cons: "Food"
Pros: "on-plane service is good"
Cons: "back-office support is very poor. for example their online flight info system is faulty, they cannot figure out the date the plane arrives! mo kidding."
Pros: "Crew was decently nice and helpful"
Cons: "Plane was dated, not very organized boarding and exiting process"
Pros: "The fruit was good unfortunately the fruit was about all I could eat because my booking didn’t show there would be food and I couldn’t request a special meal"
Cons: "Delayed for 4 hours"
Pros: "Their customer service and food"
Cons: "None"
Pros: "Service staff was great, excellent service"
Cons: "Planes are a bit dat d"
Pros: "On times"
Pros: "Prompt efficient service."
Pros: "i was broke and hungry so i didn’t get to eat much in the airport. in the plane after serving their meal i asked for a second serving and they were nice enough to give me a second serving of food. that was very nice"
Cons: "what i did not like about asiana was at the check in counter in New York JFK airport. the non asian clerk was pretty strict about overweight baggage. it’s my fault yes for not weighing them ahead of time but the clerk could have been more polite when speaking."
Cons: "I wasn’t allowed to do online checkin so I got one of the few seats left in the middle. The flight was delayed 2hours. My standard carryon didn’t fit in the overhead bin. Overall it was poor."
Pros: "Comfort, crew, and entertainment were excellent for economy class. Good leg space considering Asian carrier."
Cons: "Food rivaled that of low cost carriers."
Pros: "By whatever reasons, the ventilation system at one of chamber was out of work and the cabin was so hot that keeping swearing all over the flight.... The general English level of flight attendant or ground crew are not good and can’t response on non-standard question. Quite hard to communicate."
Pros: "There’s no entertainment at bulk head."
Pros: "Overall, even with the turbulence, the overall flight experience was quite good. Seat was decently comfortable, and crew members were helpful."
Cons: "The boarding gate was tricky. Boarding at nearby gates was ongoing, so the boarding area was quite crowded, and the waiting line was quite confusing at ICN. The problem was with Hong Kong International Airport. It seems HKIA is experiencing 'traffic jam' very often. It's quite risky for the passenger like me who is expected to have another long journey back home after arriving in HKIA. Should be praying again and again in order to take the AEL and MTR before the service is over around 1 AM."
Pros: "Flight crew were very attentive to our needs and made it sure we were comfortable and well serviced all the duration of the flight. Flight attendants were explaining we had to land back and that reassured us and it was a smooth transfer."
Cons: "The flight was delayed again then we were flying for almost 3 hours until we had to land back to incheon due technical difficulties. I understand these things happen but for a passenger who had to start with a delayed flight, followed by another delayed connecting flight then had to be in the air for almost 3 hours just to have to land back wait for to change aircraft It was too much and felt Like a complete waste of time. I do commend the crew for tending to us."
Pros: "Everything! Service awesome"
Pros: "Service is very polite. Attendants are some of the nicest I've ever met, though their English (and PA announcements, etc) will be a bit hard to understand unless you're used to communicating with folks for whom English is a second language. They're also all softspoken, which is very soothing, but even harder to understand what they're saying! Seats are also BIG and have a great recline (seat and seat back) on the Airbus. Flying on a daytime departure from NYC to ICN I had a lot of empty seats to stretch out on and it was pretty quiet for a long flight to Asia."
Cons: "Seats are HARD! I'm not sure how you even make a hard airplane seat but they've figured it out on the Airbus for sure. The solution: get a second pillow to use as a seat cushion. Solves the problem. Also, the "upgrade" to the bulkhead seat is only good if you have a baby in a carrier or really long legs. If you like having your bags near you, or want to keep stuff at your feet to work on, or like to raise the arm between seats, or have a tray table and pocket in front of you... you won't have any of those in the bulkhead upgrade seat. And the phone customer support simply doesn't know enough English to explain these things properly. Fortunately someone else was happy to switch with me. Lastly, they really don't understand that special meals do not need to lack in flavor. Non-Lactose Meals are super boring in flavor - and there was no reason at all not to serve the bulgogi or spicy pork dishes for the NLML! They seemed surprised when I asked to switch it, which suggests to me that the attendants don't even know what 'non-lactose' means, though they were very sweet about confirming and delivering me my special (bland) meals. But asking for a packet of gochujang solves that problem!"
Pros: "As a clothing professor at a university, I really liked the flight attendants uniforms. Very classy!"
Cons: "Not being able to speak Korean. Good thing they understand English."
Cons: "Delay to board then delay in plane to take off"
Pros: "Good attention"
Cons: "The flight from Korea to San Francisco was so late more than 2 hours"
Pros: "I like the food"
Pros: "Everything"
Cons: "N/a"
Pros: "I like the flight crew Filipina very helpful and one Korean Lady help me pulled my luggage over headed."
Cons: "Delayed Flight but it's ok. My connection flight at night time anyway."
Pros: "Attentive flight attendants"
Cons: "No individual or directional air nozzle. No personal hygiene kit in lavatory for tooth brush, No power source"
Cons: "Entertainment console was broken."
Pros: "Seats are comfortable. Food ok"
Cons: "Seat needs more cushioning"
Pros: "Enjoyed an upgrade to upper deck of A380-800. Seats were very comfortable and privacy of having single seat was excellent. Entertainment was easy to enjoy. Service as always on Asiana was also excellent."
Pros: "Lots of room in an economy seat, both in seat width and in knee-room. Great entertainment system! Good food and served frequently during a flight that lasted over 12 hours. Very efficient boarding process."
Cons: "The crew could have been more pro-active in offering drinks during such a long flight. A wider choice of movies would have been appreciated."
Pros: "Flight is on time. Crew were great and love that they offer free tour when you have long lay over."
Pros: "Crew."
Cons: "The take off time is very late. People are very tired at this time. Tha lay over is too long. Tour or hotel stay is not free. Seats need more cushion. Blankets do not smell fresh."
Pros: "Quick boarding, on time, nice crew, clean plane"
Cons: "After 20 days of returning..movies option hadn't chnged."
Pros: "Overall Asiana offers very good service on their flights. It was a newer plane and provided limited in-flight entertainment options (movie selection was rather limited, no games). Crew was very efficient and things moved very smoothly. No complaints!"
Pros: "Again, Asiana offers very good and efficient service for the money. Overall I would definitely fly them again and recommend them to anyone who asked."
Cons: "My only complaint is that the cabin staff were often not visible for hours at a time. On my flight from LA to Seoul, the crew was constantly in the aisles offering water and juice without being summoned by passengers. There were a few times when I wished that someone would come by with water or juice, but didn't want to press the call button to get them. Lunch options as we neared LAX were both Asian style, and a middle-ground option would have been appreciated. On the outbound flight to Seoul we had breakfast options that included pancakes."
Pros: "The service was very nice. I liked the extra room for legs and the seats."
Cons: "Check-in was a bit difficult because I had two cats to transport with me. Though I double checked with the Quarantine offices in Chicago and in Incheon, and they said that I did not need any documentation, the person at the check-in counter would not let me take the cats without the Quarantine office's written permission. Only after an hour of explanations I could take the cats. It seemed that that person was not familiar with rules on pet transportation."
Cons: "Asiana Airline allowed a drunken passenger sit next to me. Everyone can smell and knew that he is drunken. The 1st thing he did after sitting was drinking alcohol from his pocket. Yes, one of the staff came to him and got the drink from him. But, he talked me for about 4hours nonstop and made me uncomfortable at all. Other passengers around me saw him because he talked too loud. I expected that they would offer me another sit and left him alone. During 10 hrs flight, I had 2 Tylenol capsules because of the smell of the alcohol from him. It was REALLY hard time for me to sit next to him during 10 hrs. DO NOT ALLOW A DRUNKEN PERSON TO GET ON A PLAIN FOR OTHERS."
Pros: "Great services."
Cons: "Food was not very good"
Pros: "- gentle crews"
Cons: "- old avion especially very small monitor - few snack"
Pros: "Friendly crew and staff"
Cons: "Food was just okay No power outlets in economy seats Short delay"
Pros: "Crew, food, boarding"
Cons: "There was no electrical outlet or USB port to charge electronic devices."
Pros: "Arrived to the airport early the check in agents was able to change our seats."
Cons: "We bought our tickets 7 months ahead but was not able to select our seats. I was not able to pick seats 48hrs before the departure as stated on the Asiana websites, nor 24hrs prior. Early online check in did not allow us to select seats either, instead we were assigned the worst seats possible on the last row. I have a 10 year old who get sick during flight. I find that it is ridiculous that all seats were blocked as "full" when we bought the tickets so much in advance."
Pros: "Great services"
Cons: "Sitting in front is better"
Pros: "Crew was friendly."
Cons: "Terrible business class seats that are 10-15 years old. Have to take a bus to the gate in Bangkok. It’s 2019. We should have lie flat seats, not angled."
Cons: "The seat in BC is too small should get a new plane with bigger seat."
Pros: "Open bar! Drink all you can! :D"
Cons: "Free inflight wifi would have made the flight much more enjoyable :)"
Pros: "Improve entertainment & Food"
Pros: "Food is always good on Thai airways flights and flights are always good value for money. Staff were friendly and attentive."
Pros: "Great gate agents! Nice cabin crew. Good food. Great video selection. And the bag was there when I got to baggage claim!"
Cons: "Absolutely nothing."
Cons: "Seems like a simple thing but they should give Lao immigration paperwork out to passengers. No reason to not do this simple courtesy that all the other airlines do."
Pros: "The crew were pleasant and the aircraft was clean"
Cons: "Seat pitch"
Pros: "I was given an exit row at check in. Nobody tried to wake me up during the flight as sometimes happens on other airlines."
Pros: "Everything ran smoothly for the Melbourne to Bangkok leg of my flight. New plane, great entertainment, and great service."
Cons: "Overall great experience."
Pros: "checking in, the agent pointed out that I had a middle seat. I thought I had reserved an isle. She fixed it."
Cons: "boarding using bus!"
Pros: "Kid menu was good with a box of snacks. No delay. Everything was arranged in an orderly manner."
Cons: "More in flight movies"
Pros: "Plane was nice."
Cons: "Food was horrible"
Pros: "On time Comfortable seats Great service"
Pros: "Service!"
Pros: "Food & services on the plane were great."
Cons: "The boarding process can be improved. I traveled with children (7 & 8 years old) and normally we would get the shortest line. But this time we had to board with other long lines which not so comfortable for our children. Also the flight was delayed by 20 minutes. Thai airways should really be improved on this area."
Pros: "the flight was online, and the checking in process was fast and efficient"
Pros: "Bangkok Melbourne leg was excellent. New plane. Was great. Great, friendly service."
Cons: "Same limited entertainment options and despite being a new plane would 3 degrees on the tilt of the seats kill you?"
Pros: "Service, client treatment, food"
Cons: "N/a"
Pros: "Great service, comfortable seats, great entertainment."
Cons: "N/A"
Pros: "Food served is nice especially the croissants"
Pros: "Great service."
Cons: "Nothing"
Cons: "The flight was an hour late therefore I was worried I’d miss my next flight. The “kosher” meal I was given was just an apple! Hardly a meal... and the flight attendants were quite annoyed as if they were bothered. I don’t think I will fly with Thai Airways again."
Pros: "Great legroom in exit row, staff very friendly"
Cons: "Boarding terrible, utter chaos, seat very narrow"
Pros: "Great and friendly people, and was very nice. Great flight."
Cons: "In flight meal was ok. Other than the meal it was nice flight."
Cons: "Due to the late arrival of the previous Thai Smile flight in BKK we had to literally run the length of the airport to catch our next flight. We were taken at pace by an airport staff member who kept telling us that they were closing the gate so we had to hurry. Fair enough but having raced for a very long distance, minus shoes after the security check, we arrived at the gate to find that boarding had not even begun and did not for at least 10 minutes after we arrived at the gate."
Cons: "No snacks or drinks offered between meals."
Pros: "Not much of delay Nice n friendly air stewardess"
Cons: "Check in so slow"
Pros: "Good customer service."
Cons: "It was an old aircraft and there was a strange smell. Also the food- I would prefer more European food."
Pros: "Flight was fine. Good entertainment. Skychat nice add on"
Cons: "Service not responsive when you called them. When seated on the middle sometimes difficult to get out, that's why the is a call button. The only problem, no reaction when activating that light."
Pros: "I really love Thai Air business class internal flights. Great seat layout like the long haul privacy. Thai Air staff always excellent and even on this 70 min flight they serve a hot Thai meal rather than cop out with sarnies. Also was llucky on the flight down to HKt was on a brand new Dreamliner, I think they were testing. Wow! Multi coloured calming lighting and no window blinds ! 5heh work electinically like polarised glasses! What next! Highly recommend Thai Air for business class."
Cons: "Flight from koh samui to bkk cancelled and has to spend 2 hours on phone to arrange another flight. Catamaran gave me the wrong phone number for calling thai airways. Thai airways/vayama had originally booked me on another flight without confirming it would have been ok. Terrible in flight service especially on way back."
Pros: "Ground Staff"
Cons: "Food Service. So so inflight crew service"
Pros: "Awesome flight with great deal from kayak and thai airways. Overall service was awesome and will definately try again"
Pros: "Great flight attendants."
Pros: "I love the Japanese style food as well."
Cons: "Nil."
Pros: "The flight was perfect from beginning to end, smooth flight, excellent service, clean plane, comfortable seat and best of all not crowded."
Pros: "Overall flight experience is good. Wish they had more veggie options in Business class"
Cons: "Too much Thai. They switch off the entertianment 30 min before and then its all about thailand.."
Cons: "There was a five hour delay"
Cons: "We had two drunks behind us constantly kicking our seats. There was three free seats in front of us, we asked to move there but we were told that those seats were for crew in case of turbulence. It's the first time I hear this. Half way through they allowed us to move for those seats."
Pros: "Easy check-in, friendly, helpful attendants, on-time departure and arrival.."
Cons: "My seat back wouldn't lock in place. Every time I would move or lean, the seat back would shift. My phone and book wouldn't stay in the pocket in front of me. They would fall out of the bottom and onto the floor. I love Thai food, but food on the flight was not good at all; bland and unappetizing. My foot became pinched hard against the food cart during meal service."
Pros: "Food was good, stewardesses were really courteous."
Cons: "Seats were cramped. Boarding was a bit chaotic, flight boarded at 1am but they didn't dim cabin lights at all during the flight."
Pros: "Each seat has phone charger!!!"
Pros: "Comfortable 787 with large windows and self-dimming LCD blinds. Frequent and courteous food and refreshment service."
Cons: "Fully packed flight. Couldn't find the cool toy shops at Narita airport."
Pros: "Flying in 747 again"
Pros: "Excellent and very nice crew."
Cons: "Service in business class on Thai Airways is very mediocre. No smiles, and no interest. Not especially comfortable seats, boring food. Thai Airways is quite expensive but is absolutely NOT a premium product."
Pros: "Nothing"
Cons: "Flight delayed ticket way overpriced plane was outdated crew was very unhelpful ordered vegetarian meal never received so I didn't get to eat, $400 for a one way ticket for poor service horrible airline"
Cons: "Vegetarian options limited Entertainment options limited"
Pros: "Quality of food, great wine."
Cons: "Check-in Colombo was chaotic, no supervisor on duty to help organize the passengers"
Pros: "Best Airline and services"
Cons: "Best Airline and services"
Pros: "Crew was welcoming and considerate. Breakfast food selection was good and tasty. Entertainment system is great."
Cons: "Old old plane with the most uncomfortable seats - hard lumbar and head support. Good leg room. It was a 3.5 hour flight, so it was manageable. Had to use my next pillow during hour 3."
Pros: "food"
Cons: "spray"
Pros: "It's not horrible; just not up to world class standards of Singapore, Virgin, Emirates, United, or top airlines."
Cons: "Business Class: You have to place your order for all food and drink at the start of the flight because the flight attendant disappears after serving. Want a refill of wine? Tough bananas. Forget to order dessert? You're out of luck."
Pros: "Boarding on time"
Cons: "Better onboard service"
Pros: "Boarding"
Cons: "Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel."
Pros: "Short flight"
Cons: "Coffee wasnt an option! The staff looked tired and bored."
Pros: "The staff was very helpings ."
Cons: "The way they are Waigh the luggage was like weighing gold."
Pros: "Plenty of leg room."
Cons: "NA"
Pros: "Good"
Pros: "Friendly service."
Cons: "Boarding process could improve"
Cons: "Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps."
Cons: "Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes"
Pros: "food"
Cons: "excpt food anything not good and baggage checker give trouble alot"
Cons: "There was no uniform procedure in the flights, crew is too lazy to perform their duties. probably the first and last flying with Sri Lankan."
Pros: "Courteous & helpful crew."
Cons: "Terrible seats and headrests. Highly uncomfortable for an 11 hour journey especially for senior citizens."
Pros: "Nothing really stood out. Having a pillow and blanket for every seat is a plus."
Cons: "Plane wasn’t cleaned very well, trash in the seat back pocket. Was given a meal that wasn’t on the menu and was unedible. At the end of the flight they spray air freshener down the entire aisle which is very concentrated."
Pros: "All went well"
Cons: "Flight started on time, landed earlier, nice crew and good food good food."
Pros: "Generous with alcoholic drinks and exceptional service. I'm an Irish man who likes to drink, so this was a big one for me. The staff were super friendly as well and were always doing something to help. 5 stars!"
Pros: "This is the way it used to be in travel! Thanks Sri Lanka!"
Pros: "Friendly crew Good in flight entertainment"
Cons: "I reserved a single seat separated by a structure of some kind in the middle aisle but instead got a seat in a middle aisle with 3 seats total in that row without any seperation"
Pros: "Boarding by seat row, the cheats who tried to board ahead of their seat row were manoeuvred to the back of the queue. Splendid tactics!"
Cons: "Food and seating were reasonable for economy, that’s what I paid for."
Cons: "There were no blankets and my wife found it very cold"
Pros: "Leg room better in Economy than other flights"
Pros: "Kayak services very good"
Cons: "Kayak services very good"
Cons: "No headphones were given.. No entertainment"
Pros: "Super friendly and professional crew, clean airplane and great entertainment."
Cons: "The boarding in Colombo was typical for a lot of these airports I guess but I hate it. Go outside, cram in a bus, drive to the airplane and everyone fights to get in at once. Talking about an Airbus 330-300. Took an eternity to load"
Pros: "The staff was super friendly and professional, the entertainment was great for such a short flight and I felt like the airplane was cleaner than normal."
Cons: "ground staff was unable to provide information about the delay"
Cons: "There was not proper management for boarding n check in on Colombo airport, eventhough I was traveling in business class I had not been treated as priority customer."
Pros: "The food was good. The service was friendly. I enjoyed my flight"
Pros: "There smile ver good at communicating and good services I travel overseas many times every year and I would love to travel with Srilankan."
Pros: "Nothing"
Cons: "I had excess luggage and I knew I had to pay for it, I was fine with the fee they quoted. I gave them my American Express card and they did not have the facility to charge that card, how do they not have the ability to use s major credit card at the Bangalore international airport??????? They gave me such a hard time I thought they were going to kick me off the plane just because they had short coming. I had no problem paying the quated amount, since they had the short coming they were blaming me. After a lot discussion/arguments I was able to find a Visa card on me and pay for the excess luggage, but its your short coming and not mine as I had no problem paying the fees yet I was treated badly. What if I did not have a Visa card then would I have been kicked out the plane for something the bangalore international airport have problems. No one should be blamed for issues you have. I had no problem paying to fees... you had the problem that you could not use a major credit card, when there are small markets on the street that can use the American Express card. You should be able to charge people American Express card this is a large international airport with loads of expats living and traveling in and out of Bangalore I hope you look into this instead of just asking for feedback and not doing anything about it. Thanks you, Chrishanthi Fernandopulle"
Cons: "No entertainment for 3.5 hours flight from Colombo to Dhaka"
Pros: "Normally business class people can board any time. No with this airlines."
Cons: "We made it through the mad house of security only to find our gate wasn't open and were escorted back out Then had to go through security again when the gate was open. It's not like we lied and the boarding pass we were showing clearly said the flight we were going on. No lines just a uncontrolled mob of people going through security."
Pros: "Perfect and impressed."
Cons: "Slow load of luggage.."
Pros: "Comfortable flight; good seats, good service by attendants."
Cons: "Rude passengers who ignored the rules."
Pros: "Poor food service"
Pros: "Modern Airbus 320-300, choice of chicken or veg in economy (4 or 5 choices in Business). Clean, shiny new airport. Feels a notch or two above Air India. Ceylon tea, of course."
Pros: "The food, the entertainment system and the seat"
Pros: "Food was good, entertainment system also, and in economy class the seat was finally not that small."
Cons: "A small delay at departure du to late arrival of the plane."
Pros: "Nothing"
Cons: "Everything. People, plane, boarding process"
Pros: "Everything is ok. I am happy."
Pros: "easy check in, left on time, arrived on time, bags on time, no problems"
Cons: "tough time - 9:50 p.m. departure, near midnight arrival after turning the time back 90 minutes,"
Pros: "There was no entertainment as it was a short flight.had to report quite early in the morning because of airport renovation.otherwise the flight , journey and food were Good"
Cons: "Had to wait for one and half hours to get our luggage from the belt as all gulf transit passengers who checked in later than us got theirs first and since we checked in first our luggage came last.I had onward journey for eight hours by bus and with lack of sleep the previous day it was quite tiresome."
Pros: "With airlines like Frontier & United in the U.S. providing such dismal service (in every aspect) it was truly a refreshing change! Took me back to the days when flying was luxury."
Pros: "Chennai to Columbo was nice and easy, on time."
Cons: "No liquor served."
Pros: "Friendly staff lots of food options entertainment it was on time"
Pros: "Nothing."
Cons: "Make up own rules about closing gate. Difficult to contact for help."
Pros: "Smooth boarding process"
Cons: "Surprise that British Airways does not have internet access on its transatlantic jets. Delta and Swiss air both had the last time I flew them."
Pros: "Decent service crew"
Cons: "Boarding, seating, comfort, media, food and general value.."
Pros: "That I got home"
Cons: "Haha where do I start. The experience overall was poor. One of my flights was canceled by British and they claimed I cancelled it. It was a hot mess all the way around. This left we standing outside the airport in Indi for nearly an hour."
Pros: "The crew was behaving nice."
Cons: "The website is horrible and full of bugs. In Flight tracker, the same flight returned two results, one in cancelled status and another in delayed status. I called british airways to update my personal details as their website didn't allow me to enter details, the staff messed up the details."
Cons: "Arrangenents for wheel chairs at London were poor compared to Chicago which was excellent ."
Pros: "What can I say about this awesome flight with great crew and a free upgrade? Fan-dabby-dozy-tastic!"
Pros: "One amazing member of staff - she was the only redeeming person of all the cabin crew. The snacks were good (mini cheddars, mini twix bars and mcvities digestives)."
Cons: "EVERYTHING, but top 3 are: comfort (seats are TINY), legroom (there isn’t any), entertainment (very limited). Lastly, I think I’ll have to gauge out my eyes and ears if I have to endure their safety video one more time..."
Pros: "The fact that it got me there"
Pros: "Good food good crew flight was good"
Cons: "While in London not good experience for old people especially if wheel chair assembly and to get AA airline birding pass is very confused need to b more in comfortable"
Pros: "Landing and disembarking"
Cons: "Paying $275 to upgrade and experiencing one of worst flights and service I’ve travelled. No water supply for hot beverages, wash hands or brush teeth during eight hour international flight, not given special diet meal requested as crew unable to locate it, Entertainment monitor not working or housed in seat back correctly to adjust angle, remote handset buttons barely working to watch or make selections, unable to call cabin crew who did not visit through cabin for approximately two and half hours as ‘assumed most passengers were sleeping’, no wine choice only Sauvignon blanc and I wanted Chardonnay so had nothing. Breakfast ‘special diet request’ meal was cold hard bagel with colourful lump of cream cheese, which seemed to be what everyone else had. No orange juice, grapefruit that can’t take medication with, so had nothing to drink except allotted splash of water into small paper cup. Dreadful journey"
Pros: "Everything"
Cons: "N/A"
Pros: "Nice staff, very accommodating to the fact that we were late and missing connections. The ground staff in baltimore were communicative and really nice about the delay. The ground staff in london were super on top of it, handing us a new boarding pass as soon as we landed given that we missed our connection."
Cons: "The back of the plane is just SO cramped. Seems humane to take out a seat in that back section. The food was pretty dry. Would have appreciated a bit more explanation of options. I didn't watch any movies - just tried to sleep. We took off three hours late. It's surprising to me that none of the BA staff spoke italian. Would have been helpful for the missed connections as I ended up stumbling through some spanish to help an older italian couple who didn't speak any english. it was surprising how little translation there was!"
Cons: "Seats to small"
Pros: "The crew was very nice"
Cons: "The food"
Cons: "I noticed that a rubber beading of a sliding part of the left wing was worn out and was waving with the wind. I feel this should be fixed immediately for our safety."
Pros: "Great crew. Comfortable."
Cons: "Business class seat configuration remains a problem. Meal service changes means no acknowledgment of frequent fliers with status. Meals assigned in row order so no choices left if you sit at back of business class. If your loyalty is not recognised why be loyal to BA????"
Cons: "Late like always no even a free drink of water sad sad"
Pros: "Food was excellent"
Cons: "Seats and seat configuration"
Pros: "Everything"
Cons: "Nothing"
Cons: "Very lethargic service and no serving of snacks in between meals"
Cons: "The flight to Heathrow was delayed by 2.30 hours while other flights to London was on time"
Pros: "Good variety of onboard entertainment. Middle seats felt roomy."
Cons: "The staff weren't the most professional (save for one or two members) and the food was not great."
Pros: "Flight left on time. Crew were helpful and friendly. Asian vegetarian meal was good. I had tomato rice, broccoli and eggplant as side dish. Toilets were clean."
Cons: "Breakfast was not great. I had asian vegetarian meal. I had uppuma, mini dosa and sambar and they were tasty. But I also had bread, sweet bread and a piece of sweet cake. Three kinds of bread is not necessary. Too much carbo. Please provide, vegetables like cucumber, tomato and carrot with breakfast. Also chick peas without spices and rava kesari can be served with breakfast."
Cons: "As requested checked my bag in and it took an absolute age to get my bag in Edinburgh. I ordered a toastie it was lukewarm"
Cons: "Seats are not comfortable. The crew are OK. No fruit juice or cool drinks."
Pros: "Sitting in exist row with leg room"
Cons: "Seats are small, not enough elbow space. Movie selection was bad."
Pros: "Nothing"
Cons: "Rude staff, incompetent customer care"
Pros: "very comfortable but because it was not a full flight"
Cons: "There was a new born next to me and actually it was difficult to sleep."
Cons: "Flight canceled want able to rebook"
Pros: "Chose of Ent. was good."
Cons: "Didn't seem organised and was chaotic at the boarding gate with everyone crowding the aisles-took a long time to board everyone."
Cons: "Would have been 5 stars except for 12 hours out of 14, of howling baby which is obviously not down to the airline but pretty exhausting to survive (poor parents)!"
Pros: "Boarding and bathrooms"
Cons: "Crew was rude except for pilot greetings while boarding. They couldn’t even take cash for food nor provide a free snack or beverage."
Pros: "Flight left Seville on time, and landed 10 mins early. Friendly crew. Marks and Spencer food available to buy on flight. Reasonable vegetarian options available - thank goodness. Didn't have to pay for extra leg room in exit aisle - probably because no-one had bought them when I checked in at airport. Would definitely recommend."
Cons: "Only downside is crew member in Seville at the airport gate could not be understood. She spoke English with such a thick Spanish accent and intonations that no-one understood what she was saying on the speaker. She also sounded as if she was arguing, as opposed to inviting us on board in a welcoming and orderly fashion. Although at times funny, it ultimately translated into a lot of noise on her part, and a headache on my part."
Pros: "I loved the side compartment next to my seat in the upper deck of the airbus. This was an amazing airplane to fly in and I hope someday to afford the opportunity to experience First class. The cabin crew was very attentive and our attendant, in particular, was helpful. He made sure that we had our special meal and the whole staff was very attentive."
Pros: "Good hospitality"
Cons: "As to drinks like juices etc there is no suffecient supply"
Pros: "Was able to get a bulkhead seat. Wheelchair staff were very efficient at LHR and TPA. Wheelchair helpers were very efficient and friendly."
Cons: "The there was not a legroom class (or bulkhead seat)that could be pre-specified. I do not really care about other extras extras for premium economy. It is critical to me that I can physically fit into the space between my seat and the one in front."
Pros: "It left on time."
Cons: "It was American airlines not BA. British airways never sent our bags on our flight leaving Gatwick. We got our luggage 2 days later."
Pros: "We were lucky we boarded early because i had reserved the seats in Premium economy and had a baby with us. That's the only good part about the journey"
Cons: "Horrible food No USB or charging ports in aircraft. The plane felt like decade old. Crappy seats with shitty monitors, reclining mechanisms Crew kept disturbing us for food when we were sleeping and kept serving us the meal we didn't order. When u hit the call button no answer! Ba missed our bags stroller and car seat. Thanks but no thanks BA. No one at athe counter to answer"
Pros: "1. MAA - Boarding - grouping should have been more professional"
Cons: "1. I had filled up API information & am an Executive club member. My India contact number is available on record. In spite of that I did not get SMS about flight ETD details or alert. 2. First meal was served about 1 hour after departure, which is Ok. The second meal was served after 8 hours, towards end of flight. 3. BA 36 takes off at ETD 05.30 & travels east. It is always day time as it flies."
Cons: "I was annoyed that they charged for soft drinks and water on this flight. There was no entertainment. Just a seat on a plane."
Pros: "Very friendly and good flight attendants. Pilots talked to passengers and kept us updated throughout the flight."
Cons: "Crying Children!"
Cons: "Very cramped seats; terrible food; was put on Air Lingus instead of BA; missed our connection and Air Lingus was very difficult to work with"
Cons: "Nothing specific"
Pros: "On time, boarding ok, WTP seats good. Reasonable entertainment selections."
Cons: "Lounge: silver card holder so went to South lounge in main building. Usual slop with rice, ghastly. Adequate wine/spirits/beer/coffee etc selection but very irritating you have to ask each time for champagne. Food on board: steak for dinner (from CW menu) over cooked/ruined, as ever. Other airlines can do this fine, unclear why BA chooses not to. Very pleased I didn't pay for CW and got served this. Breakfast is from economy, so plastic utensiles, no table cloth etc. I hate this inconsistent service. Entertainment system clunky and appears dated. Under seat entertainment boxes restrict legroom in most seats (in WTP)."
Pros: "The experience in baggage counter was pathetic.They charged me more than $200 for my third baggage."
Cons: "The staff at Chennai Airport was unfriendly"
Pros: "Friendly service Delay Notification"
Cons: "Extra cost incurred by delay 5/6 lost time in total"
Cons: "Entertainment system didn't work. Crew tried to get it working with no success."
Pros: "Got to Hong Kong alive..."
Cons: "Got downgraded from full-fare business to premium economy; then they lost my luggage (my travel companion also got food poisoning)"
Pros: "I liked everything about the flight, very comfortable seats (Club World), great staff who were very thoughtful and helpful with our situation (disabled person). The check-in personnel at Chennai were very considerate and helpful, much appreciated. The wheelchair arrangements at Chennai were excellent. The food on the flight was very good and accommodated our dietary restrictions. Entertainment choices (movies) were quite good, too, and managed to get some pretty good sleep as well. The lavatories had green/red light system for availability, visible from our seats, which was very helpful. The lavs were quite well maintained and clean. The flight was on time. and it arrived safely, which is the main thing."
Cons: "The transition from the flight to the terminal at LHR was not optimal, though the staff were trying their best. The "jetty" ramp way for normal deplaning was broken, they said, so they brought a set of steep aluminum steps instead. Navigating these steep steps was not possible for some passengers (difficulty walking and with steps), so finally they called a mechanical lift device (like a fork lift) to help those passengers, many in wheelchairs, who couldn't manage the steps. We had to wait for at least 30-40 minutes on the plane for the lift to arrive and stand outside on its platform up in the air, waiting to be ready to descend to ground level. This was pretty uncomfortable and it made our connection time very short. To compound matters, once on the ground, there was a wheelchair available for only one of us, though 2 had been requested, but as on other flights through LHR, there was unfortunately not enough staff to push it through Term. 5 to the connecting flight. So, I had to do that myself, along with managing my own luggage, which was a bit challenging, as I was tired by then. Our flight connection time, already much shortened by the deplaning situation, was evaporating steadily. Fortunately, there was an excellent staff member from Heathrow, who had been assigned to push someone else's wheelchair, who guided our group of wheelchairs, complete with hand luggage and children, though the maze of Term. 5, through very busy security and finally to our gate. We would have gotten lost and even if not, would almost surely have missed the flight without this guide facilitating this trek. We made the connecting flight with barely 5 minutes to spare."
COVID-19 information
Safety measures for airlines flying from Chennai to Hong Kong
Airlines flying from Chennai to Hong Kong have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Chennai to Hong Kong
Mandatory masks
Masks required on board, masks provided on flights from Chennai to Hong Kong
Social distancing seating
Middle seats unavailable to book on flights from Chennai to Hong Kong
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Chennai to Hong Kong
Flexible cancellations
Waiving of change fees. Search flexible flights from Chennai to Hong Kong
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