Daily cleaning, installation of cabin HEPA filters on flights from Chennai to Hong Kong
|November||Best time to beat the crowds (10% less expensive on average)|
|August||Most popular time to fly (29% more expensive on average)|
Average price round-trip
|₹ 30,184||(avg. price over the last 2 weeks)|
Good deal round-trip
|₹ 306||or less|
Good deal one-way
|₹ 181||or less|
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 5h 30m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines (₹ 13,032) and Thai AirAsia (₹ 16,400), and the lowest round-trip tickets have been found on Cathay Pacific (₹ 30,383) and Multiple Airlines (₹ 36,972).
When flying out of Chennai you will be using Chennai, often referred to as Chennai Airport. You will be landing at Hong Kong Intl, also known as Hong Kong Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Chennai to Hong Kong.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Hong Kong from Chennai is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Hong Kong with an airline and back to Chennai with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Hong Kong from Chennai up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Super good crew."
Pros: "I always like Singapore Airlines. They should continue to be the best."
Cons: "Some flexibility to select food choices even if we book the flight in short notice."
Pros: "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
Cons: "Food was good but was not full compared to emirates."
Pros: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."
Pros: "Efficiency, good."
Pros: "Cabin crew knew how to work."
Cons: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
Pros: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Cons: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
Cons: "Aircrew took my carry on away while I was waiting to board saying it was too large; left me without the essential items I wanted during the 19.5 hours in the air and two plane changes. Other people were allowed to keep carry ons bigger than mine so I don't understand why they did this."
Pros: "The plane was new. The in flight entertainment system was good, although I never got to experience it fully because the Flight attendant kept switching it off, as I had paid extra (an arm and a leg) for a “bulkhead seat”"
Cons: "The service was beyond awful! The Flight Attendants had a “could care less” attitude. I had special ordered a meal, and they gave me the wrong one. I did not want to make a big deal, so I just ate it. Then they did not offer any beverages when the meal came! I literally had to beg them to make me their famous “Singapore sling”. Shocking really!!. When I had my coffee, my request for cream and sugar went ignored THREE times. Finally they grudgingly gave me only cream, rendering my coffee undrinkable. .....And the list goes on. Never ever will I travel on this horrid airline again!"
Pros: "Seats are big as old plane"
Cons: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Pros: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Pros: "Quick boarding. Great entertainment system Good staff"
Cons: "Not comfortable seats"
Pros: "Service, staff, food, and comfort! Def the better Business class seats I've had. This was the A380 and, the first legwas a 770 but that was really great also. Awesome work Singapore Airlines"
Pros: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Cons: "Economy is still tightly packed with limited leg room considering the distance traveled."
Pros: "Friendly crew I like that a lot. The diabetes food choice ecselent Thank you"
Cons: "The toilets were very dirty"
Pros: "Services, the Care and the Concern!"
Cons: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."
Pros: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Pros: "Great service"
Pros: "Boarding, friendly crew"
Cons: "Very slow service, took 2 hours. Entertainment system didn't worked for first half of flight."
Cons: "Crew woke me up from deep sleep to raise seatback for meal service. Sleep versus food?? Should prioritise sleep every time on night flights."
Pros: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Cons: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Cons: "The seats and there is not much leg room"
Pros: "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
Cons: "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."
Pros: "food. schedule was on time"
Pros: "Classy cabin staff"
Pros: "Non stop to HK"
Cons: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."
Pros: "Overall experience"
Cons: "Could have had a better selection of movies"
Cons: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Pros: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Cons: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Pros: "Crews are truly nice and patient"
Cons: "Crews are very nice, food are not really good"
Pros: "Friendly crew, efficient boarding"
Cons: "Food not good and inefficient service, very old plane and entertainment system doesn't work properly, below expectations for such a good airline"
Pros: "The hot towels twice during the flight was great"
Cons: "Really just the food"
Pros: "Crew was super nice. Amazed at collection of Chinese movies and music. Great alcoholic beverage selection."
Cons: "Hope that there were more time to order and enjoy beverages."
Pros: "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
Cons: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"
Pros: "Crew was very friendly and good service."
Pros: "Friendly staff."
Cons: "Kids' meal didn't have fruits. No cellphone charger."
Pros: "Overall treatment of boarding & crew staff was courteous, friendly & helpful. Movies selections were great but I was too tired to watch."
Cons: "Food can be improved. Couldn't eat pork or shrimps, so wished they served either vegetarian or chicken noodles instead of pork or stuff with shrimps. Fish, chicken, beef, or vegetarian options are better options."
Cons: "Headphones were not functioning properly"
Pros: "Excellent experience as usual by SIA."
Cons: "The plane is a bit aged in SIA standard. No USB charging. IFE screen is not bright enough."
Cons: "cramped uncomfortable seats freezing cold in the plane"
Pros: "again, the crew anticipated our needs"
Cons: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"
Pros: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Pros: "Flight arrived earlier than expected and the flight attendants were good and polite."
Pros: "Food was exceptional"
Pros: "Great business class"
Cons: "Broke my luggage"
Cons: "Luggage claim in chennai airport is horrible"
Pros: "On thiime.Good Meal. Professional flight crew."
Pros: "The quality of the food"
Cons: "The timing of providing the breakfast is too early"
Cons: "It was too cold in the airplain"
Pros: "Like the cabin crew... comfortable seat in the business class"
Pros: "Comfortable seat, good service and food, and a very comprehensive on board entertainment selection."
Cons: "A lot of background noise when using the supplied headphones"
Cons: "The business class section was very run down, old and dirty looking."
Pros: "It was comfy, the crew seemed genuinely happy, and the food was good. Never going to complain about smoked salmon."
Cons: "I didn't like that my connecting flight was with another airline"
Cons: "luggage did not make connecting flight from dubai to jfk, inspite of pilot telling us 1 hour or so delay was waiting for luggage. at jfk was told can get same night if want to. this proved futile . spent hours at JFk waiting and talking to Emirates. spoke with multiple agents including Luz, sarah, etc. finally around 12 midnight was told customs would not release till next day. but promised to get it to us by 12noon next day (flying to wyoming next day at 330 pm) . this did not happen. again multiple phone calls and promises , failed. Kiamaria even got text of address in WY where 2 suitcases should have gone. All 4 suitcases were sent to NJ and arrived at 9pm. more phone calls. this time Rachel helped with fedex labels unfortunately more problems as fedex said no barcode and we had to go to fedex office and finally they took care of it so many hours wasted, not to mention the anxiety and frustratioon How are you going to reimburse all this ????"
Pros: "Only thing I liked in this flight was food."
Cons: "Starting from boarding this flight was a problem. we had a infant(18 month old) sleeping in our arms as the flight was at 3:30 Am and was delayed by an hour. There was not priority boarding for elderly and people with kids. We had to wait in queue holding our carry ons as well as the kid. As we were last in boarding it was hard to find a closest spot for our carry on. Crew would not respond for about 10 mins or so( not during take off or landing) this was during mid flight when there was no turbulence(seat belt sign was off). We asked for a veg meal instead of baby food as our kid eats solids and she does not like instant baby food's. We requested this when we booked her ticket , she was not even given food luckily we had some milk powder and water bottle. Really bad experience with Emirates"
Pros: "The flight was excellent, good service and excellent staff"
Pros: "Arguably the best service I've ever had on a flight"
Cons: "Had to stop movie 20min prior to landing as I was in emergency exit row"
Pros: "Entertainment and space were great. Lots of options."
Cons: "Crew seemed as tired as I did. The food could have been better for the price."
Pros: "friendly crew"
Cons: "due to 11 kg total weight I had to check in a soft carry on bag resulting in :1/2 hour extra wait time and some crushed items. Vegetarian food was pretty tasteless."
Cons: "Flight from Chennai was delayed. So had a mad rush to catch the connecting flight to Seattle"
Cons: "There was no option during check in to request meal options- ex vegetarian request."
Cons: "same food options"
Pros: "Quality of service"
Pros: "Very good it's the best. Ik"
Cons: "Older version of the Boeing 777"
Pros: "I traveled between New York and Chennai with layover in Dubai. 1.Flight experience was excellent between Dubai to New York (JFK)"
Cons: "1.the seat that i had on Flight from New York to Dubai was cramped,it had a decent entertainment system though. 2. Between Chennai to Dubai ,Flight experience was not good, Seating and entertainment in particular was not good , it was too cramped and too much glare on the TV screen, probably because i had a window seat."
Pros: "overall I was comfortable. My food was good."
Pros: "Friendly crew"
Pros: "Good food, pretty nice staff. Entertainment options were plentiful too. Seats were fine also."
Cons: "Delayed flight with little or no apology. Lots of waiting and an attitude of - this is just how it is. That's true, but information goes a long way to smooth delay situations. Emirates failed at this."
Cons: "Food while trip to India was good But food while trip back to sfo was very bad"
Cons: "food was as good as it usually is."
Pros: "Great service and staff, best food I've had on an airline, great legroom in economy. Overall awesome, in my opinion."
Cons: "I waited in queue for almost 4 hours to get past security. While watching people cut the line, airport officials taking bribe and allowing some people to cut the line and more. i did not have enough time to purchase from the duty free store in chennai and since my flight from chennai was late it landed late in Dubai so I did not have any time to purchase anything in dubai duty free before my connecting flight. I reached airport 4 hours before departure and I get treated like this, horrible service."
Pros: "The staff who checked me in at chennai were rude and unhelpful. They spoke in an unacceptable manner - when asking why about my baggage weight. Discriminating against musicians - rude to women. Very poor experience. I did not even get a receipt for my extra baggage for which I paid 50 usd."
Cons: "Rude staff at ground on chennai and seeking to make money, discriminatory"
Cons: "I was not allowed onto this flight (Dubai to Hong Kong) because my previous flight (London to Dubai) was a little late, but I made it to the gate before it was closed. My fellow passengers from my flight were also not allowed onto the plane, and while we were arguing (including being told that the plane was full) other passengers from an even later flight were allowed on board! Instead I had to wait many hours in the terminal (because apparently there were no hotel rooms available!?) to get a flight to Riyadh, Saudi Arabia (!!!?) where I could get a Cathay flight to Hong Kong. This meant I arrived 14 hours later than scheduled. Absolutely abysmal service, with no sympathy and no responsibility from any employees."
Pros: "Entertainment selection and legroom were good Entertainment selection included recent movies in various languages and premium TV shows."
Cons: "Legroom in economy was good; however, seat width wasn't. You rub elbows with your neighbors while eating. Asian vegetarian meals were nauseatingly spicy - not the "hot" spicy type, but the cinnamon/cardamom overuse type. Most crew members gave a cold shoulder to passengers."
Pros: "Service, food and entertainment"
Cons: "Crew is not responding properly"
Pros: "The plane was good and new. Larger plane and ride is a much more comfortable for the longer hauls. Overall good experience traveling."
Cons: "Veggie food, especially Asian vegetarian was unpalatable for the longer flight. Kids pretty much starved to then eat at the Dubai airport later."
Pros: "Good food,excellent service,good entertainment !!"
Pros: "I liked the cleanliness and entertainment in the flight."
Cons: "Very cold inside flight. And the crew is not providing any blankets. Crew delivers food very late literally after we starved to death ."
Pros: "I have heard my friends complain about the baggage check in process for the middle eastern flights was worst..but emirates were actually very helpful with the procees."
Cons: "Good and entertainment"
Pros: "I was so worried about missing my connecting flight but I got express immigration checkin it was a great gesture, didn't expect it from Emirates"
Cons: "Crew could be more helpful with passengers food specifications and other related issues"
Pros: "The polite behavior of cabin crew."
Cons: "In flight EK 231 dinner is served for passengers at early hours 3.30 after taking off from Dubai. I personally feel this meal is unnecessary as people would have had dinner 3 or 4 hrs earlier."
Cons: "Food was pathetic"
Pros: "Friendly crew. Great terminal staff at check in."
Pros: "On time and good price"
Cons: "food, seat size"
Pros: "crew was efficient and friendly"
Pros: "Very attentive crew"
Pros: "Check in is easy. Everything went smoothly. Food is like a roll stuffed with chicken and sauce. Really good actually. Kinda like a mini chicken bake from Costco They also have arcade games and a remote"
Pros: "Nothing was amazing."
Cons: "Again, seats were uncomfortable and cramped."
Pros: "Professional crew"
Cons: "Not enough leg room"
Pros: "Great gate agents! Nice cabin crew. Good food. Great video selection. And the bag was there when I got to baggage claim!"
Cons: "Absolutely nothing."
Pros: "Everything was great"
Cons: "More choice of movies, and more choice of translations languages for movies. Because longs hauliers need a lot of entertainment. Thank you very much for asking for our comfort"
Cons: "N/A: very professional crew! The cabin remained clean for the entire duration of each of my 11 hour flights."
Pros: "The crew were pleasant and the aircraft was clean"
Cons: "Seat pitch"
Cons: "Todo muy bien todos amables buena comida salio a tiempo"
Pros: "I was given an exit row at check in. Nobody tried to wake me up during the flight as sometimes happens on other airlines."
Pros: "checking in, the agent pointed out that I had a middle seat. I thought I had reserved an isle. She fixed it."
Cons: "boarding using bus!"
Pros: "Good food"
Cons: "Flight was over an hour late"
Pros: "Kid menu was good with a box of snacks. No delay. Everything was arranged in an orderly manner."
Cons: "More in flight movies"
Pros: "On time Comfortable seats Great service"
Pros: "Food & services on the plane were great."
Cons: "The boarding process can be improved. I traveled with children (7 & 8 years old) and normally we would get the shortest line. But this time we had to board with other long lines which not so comfortable for our children. Also the flight was delayed by 20 minutes. Thai airways should really be improved on this area."
Pros: "the flight was online, and the checking in process was fast and efficient"
Cons: "NAIA chaos"
Pros: "Crew was very professional. A warm meal was a pleasant surprise on such a short flight."
Cons: "Seat too narrow. I was in a bulkhead seat with solid armrests. It was the tightest seat I have ever experienced."
Pros: "Service, client treatment, food"
Pros: "Airlines service and cabin crew services."
Cons: "The gate was the furthest one and boarding was delayed more than 30 minutes"
Cons: "Our itinerary did not show that we had to transit in Chiangmai. It came as a surprise when we checked in at the airport. That was very misleading. We had to remove our hand luggage at each stop."
Cons: "The flight was an hour late therefore I was worried I’d miss my next flight. The “kosher” meal I was given was just an apple! Hardly a meal... and the flight attendants were quite annoyed as if they were bothered. I don’t think I will fly with Thai Airways again."
Pros: "Great legroom in exit row, staff very friendly"
Cons: "Boarding terrible, utter chaos, seat very narrow"
Cons: "Worn out old 777. The seat cushion could’ve been made of wood!! Not good for a 12 hour flight!!!"
Pros: "Great and friendly people, and was very nice. Great flight."
Cons: "In flight meal was ok. Other than the meal it was nice flight."
Pros: "I needed to change my flight and they did it at no extra cost."
Pros: "Nice plan, nice crew, left on time"
Cons: "Please offer a vegetarian option for the snack"
Cons: "Due to the late arrival of the previous Thai Smile flight in BKK we had to literally run the length of the airport to catch our next flight. We were taken at pace by an airport staff member who kept telling us that they were closing the gate so we had to hurry. Fair enough but having raced for a very long distance, minus shoes after the security check, we arrived at the gate to find that boarding had not even begun and did not for at least 10 minutes after we arrived at the gate."
Pros: "The crew was very kind and the service lways with a smile. The toilts clean."
Cons: "The entretainment poor. No movie options, just a couple of new movies and the rest old and no good movies."
Pros: "Good food, friendly crew"
Cons: "Entertainment limited, arrival in BKK terrible, offloading a 747 with busses is a no go. Long waiting time in plane."
Pros: "Great carrier flown with all the others thai airways best!"
Cons: "Had to ask for blanket not on seat ready for use."
Pros: "Good customer service."
Cons: "It was an old aircraft and there was a strange smell. Also the food- I would prefer more European food."
Cons: "Seat cushion is hard and not comfortable"
Pros: "FA's were friendly, seat was comfortable, food was ok"
Pros: "Clean, easy, and relatively efficient."
Cons: "It exceeded expectations for an internal domestic flight. We didn't use any entertainment facility on this short flight."
Pros: "I like that I brought my noise cancelling headphones. Screaming babies are nobodies fault but careful preparation is helpful."
Pros: "The flight was perfect from beginning to end, smooth flight, excellent service, clean plane, comfortable seat and best of all not crowded."
Pros: "The flight was only an hour but the staff was crazy fast to get everyone a snack that was amazing. Hot food which is unlike American flights. Very tasty and the service was just good."
Pros: "I liked that there was Food service even though the flight was short."
Cons: "There was Lots of turbulence. The Entertainment system wasn't working well"
Cons: "There was a five hour delay"
Pros: "Easy check-in, friendly, helpful attendants, on-time departure and arrival.."
Cons: "My seat back wouldn't lock in place. Every time I would move or lean, the seat back would shift. My phone and book wouldn't stay in the pocket in front of me. They would fall out of the bottom and onto the floor. I love Thai food, but food on the flight was not good at all; bland and unappetizing. My foot became pinched hard against the food cart during meal service."
Pros: "Everything was great(:"
Cons: "No massage on board, LOL"
Pros: "Each seat has phone charger!!!"
Pros: "Flying in 747 again"
Pros: "The crew were friendly."
Cons: "The entertainment center was not working, even after being reset."
Pros: "Excellent and very nice crew."
Pros: "Food, comfort and Thai cinema"
Cons: "Wish the food choices reflected Thai cuisine."
Cons: "Service in business class on Thai Airways is very mediocre. No smiles, and no interest. Not especially comfortable seats, boring food. Thai Airways is quite expensive but is absolutely NOT a premium product."
Cons: "Flight delayed ticket way overpriced plane was outdated crew was very unhelpful ordered vegetarian meal never received so I didn't get to eat, $400 for a one way ticket for poor service horrible airline"
Pros: "Seat was not comfortable"
Pros: "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"
Pros: "The overall value is good."
Pros: "As usual, the Cathay Pacific staff were awesome and very professional. Never hesitated to serve the passengers with infants/kids and elderly people. My overall experience was great!! Thank you to all staff!!"
Pros: "The crew was polite and efficient."
Cons: "I had requested special vegetarian meal. Although I did receive this meal, it was barely a meal, the full course was not provided. Only the main course and salad was provided. The bread(bun) and dessert were missing. It's not clear to me why vegetarians would be deprived of a full course meal."
Cons: "Terriable service"
Pros: "The crew was excellent and helpful."
Cons: "Some seats could not be made upright and passengers had to move around during landing time. While serving food, it took close to 2 hours to start serving everyone and the pre-ordered meal was served. Very delayed."
Cons: "6 and a half hours delayed. Poor communications from the airline about the delay and when the flight would leave. Some of the times given were clearly unrealistic as equipment was still in-route to DFW at departure time"
Pros: "The captain landed the aircraft exact at the time he committed when the flight took off"
Cons: "Technical superiority & safety of operations"
Pros: "Ice cream on the plane"
Cons: "my main course was not that tasty.."
Pros: "seating was very good and confortable, nothing to complain about"
Pros: "Cathay had agent waiting for me at my landing gate and guided me through the change of flights and led me to the proper gate for my new connection. They were very customer service oriented."
Cons: "Flight was late into Hong Kong and I missed the connection to the United flight to San Francisco."
Pros: "Surprisingly the legspace was good enough. I am a 6 footer and i did not have much of a problem with leg space. With respect to entertainment , there were some good latest movies. The food and snacks were good."
Cons: "The crew needs to be little more polite. Except one girl rest of them , i felt was not as polite as they should be. The moat important thing about the flight is there was just one restroom in the center of the flight and obviously its always occupied. So most of the times you end up walking to the end of the plane to use the rest room."
Pros: "The service"
Pros: "The entertainment offering is excellent and the flight schedule into Sapporo is ideal. The food was great and came out at the right times."
Cons: "Staff are not as friendly and knowledgable as other airlines I have flown in Asia."
Pros: "Cathay Pacific has the most attentive flight attendants of any airline on the planet. We had a tight connection in Hong Kong. They accommodated us, by having us move up to Business Class just before landing so that we could get off the plane first. We made our connection without any problem."
Pros: "Reboot shut my system down for a bit. Rebooting restored ok"
Pros: "Overall experience is good"
Pros: "Like the upgrade to economy premium."
Cons: "The smell of the bathroom since the seat was near toilet"
Pros: "The wonderful people and the service they provided with a great attitude."
Cons: "The food was only OK."
Pros: "Great service, very polite and concerned with the passenger's well being."
Cons: "Nothing needed to be changed. It was a good flight and I had a good experience."
Pros: "Everything the movies the airline staff and having the electric plugs to charge ur phone"
Pros: "Fast boarding, sufficient space for cabin bagguage, food was ok"
Cons: "It was too cold during the flight, less drinks"
Cons: "Too rigid on the weight of hand carry luggages. 7kg (including the case/bag) is less than other airlines."
Pros: "Clean and comfortable"
Pros: "Food was pretty good and the staff helped with providing tea periodically."
Cons: "The chicken rice was a bit disappointing. On the way out from Bangkok to Fukuoka the food was better. I was left wandering around at the Hong Kong airport to find the gate. The transfer station at E2 was hard to find - more signs or better directions from personnel would have helped. This was in contrast to the exceptional treatment I received from CP when I was making my close connection in Hong Kong on the way from Bangkok to Fukuoka. The lady helped escort me through the airport to make sure I caught my flight and had been waiting there as I exited the plane -- that was fantastic but in sharp contrast to my experience on the return segments."
Pros: "I had a great time in Cathay. Selection of menu was slightly above average and the movies were updated. For the price I paid, I think I got more than I expected."
Cons: "Crew could be friendlier. Seats are stiff and uncomfortable."
Pros: "Food and crew"
Cons: "Passenger next me kept getting up and flopping down in the seat, waking me up."
Pros: "Price. Crew was very attentive and nice."
Cons: "Food was poor and only one out of three entree choices were available. That entree was pasta with cubed potatoes, with a side of cold potatoes in a vinegar sauce. Three starches! The economy seats are extremely uncomfortable for a 15 hour flight."
Pros: "Flight attendants were pleasant."
Cons: "Poor selection of food; they ran out of the chicken entree! You should have more chicken entrees; have less beef entrees since a lot of people are avoiding beef!"
Pros: "There wasnt much to like about the flight except that we didnt end up dead."
Cons: "Where do you start? Boarding process made no sense so i wont even try to explain it. Just trust me. Once we got on the plane they wouldnt let me plug into the usb port while we were on the ground. Food Service was terrible. They woke me up (minutes after id fallen asleep) for both food service. First time i thought was accident. Second time i asked them not to wake me up and they said i have to get a do not disturb sticker (why wasnt i just given one before so i could make the decision to use it or not on my own?) Also the food was terrible. I dont expect much from airline food but i can say ive had acceptable meals on other airlines (emirates and lufthansa). The food was not what i expected for one of the highest rated airlines. The flight attendant had me put the seat up during food service so the lady behind me could eat. Wtf?? Never had to do that on another airline. When i was not sleeping they rarely came down the isles with water or juice trays. (I saw it once toward the end of the flight)...and trust me i didnt miss it because i was sleeping. When i did get water i had to beg for ice as well."
Pros: "Great service, very accommodating staff. Good food as far as airline food goes."
Pros: "The flights were on time and there was no problem at all with my luggage."
Cons: "We didn't get to fly on Cathay, our flight was delayed and thank god WE asked if that would effect our connecting flight in Hong Kong because we would have missed it had WE not asked (the agent should have checked that for us). We had to fly on Thai airways vs. Cathay. We were on our honeymoon trip, we had to fly a different airline, we got stuck in middle seats and couldn't sit together. Not exactly how you like to spend a honeymoon trip, removed from your spouse and sitting with strangers stuck in the middle which wasn't what we booked. Extremely disappointing!"
Pros: "It was only 3 seats across and lots of new movies (current) movies"
Cons: "OMG! There is zero leg room. The seats are hard. And the crying babies with parents who should have never reproduced made this flight help. We tried to get help from crew but they told the parents to quiet kid and t g end walked away"
Pros: "seats were roomier than usual. Very comfortable"
Pros: "Good leg space, very comfortable Good service & food Email updates from Cathay very happy overall. Arrival & departure on time."
Cons: "Poor service ! Flight attendant used restroom for 30mins while there are 4 people waiting outside. Came out without saying anything and looked angry. The worst food ! Horrible !"
Cons: "For an airline that has good reputation, they had pretty old planes. My entertainment system was not working properly. Seats were dirty. I had a window seat and the window had a food stain on it. Crew kept serving the person next to me alcohol even though he was drunk. I found that very unprofessional with no regards to passengers sitting next to him. Drunk passenger misbehaved with me and passenger still kept serving him alcohol."
Pros: "Great service and speedy boarding etc."
Cons: "The plane was a little old, but a good flight overall."
Cons: "Delayed 3 hours in tarmac"
Cons: "Food is not good and not served on time. Crew members arent professional and rush through things"
Pros: "Stewardess responsive to requests"
Cons: "Seat headphones not working Toilet dirty"
Pros: "Cathay Pacific always seems to have top cabin personnel. They are very attentive and really seem to try to meet your needs, more so than the crews of other airlines. Flying is not a particularly fun experience, but Cathay does its best. It's a bit hit and miss with the food, but this time my special request meals (Asian vegetarian) were pretty good."
Cons: "These 777's have really crappy legroom. A330's are much more comfortable (well, Airbus in general)."
Cons: "Small portion of meals"
Pros: "Cabin crew customer service was excellent..the food was fair..not too many choices .."
Cons: "The seating so close to the restroom was gross..and there was many empty seats.."
Pros: "Flight delayed twice and run out of meal option."
Cons: "They had no clue .. About meal .. What is disappointing was no body had a way to make me feel that they cared or they have an alternate plan"
Pros: "The seating, cleanliness, entertainment are all good. Food was good too. It might not be sufficient for everyone though."
Cons: "The service was not great. There were no greetings and no smiles on the faces."
Pros: "The food was the best part."
Cons: "Some crew were not nice. Entertainment system was disappointing."
Cons: "All four flights with Malaysia Airlines were delayed, no reasons and no information. Appalling."
Cons: "very delayed flight in addition slow flying what should have taken 52 minutes ended 1 hour 20 min to add to that poor cabin crew management of Business Class disembarking excruciating slowly added another delay of 20 minutes!"
Cons: "Worst business class seat in the air. Departed 90 minutes late due to mechanical issues"
Pros: "The airline better than the budget ariline"
Cons: "The agency that booked through not so cooperative and complicated"
Pros: "Friendly staff"
Cons: "Security check at gate without priority Bagage Delivery business class"
Pros: "excellent staff"
Cons: "ship needed cleaning"
Pros: "crew provided attentive and excellent service. Good food and beverage."
Cons: "cabin, seats and table cleanliness need to be improved. decline angle of seat and foot rest angle so limit."
Pros: "Everything was really good"
Cons: "But the flight left and arrived 30 minn late!"
Pros: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience"
Cons: "Nothing not to like. They went above and beyond"
Pros: "easy securityand boarding at kl"
Cons: "food bland"
Cons: "Delayed for more than an hour.."
Cons: "The pre boarding security was a mess and poorly managed in Kuala Lumpur."
Pros: "Crew on board did their best."
Cons: "Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry."
Pros: "Overall is great"
Pros: "I was surprised to board an A380 to fly from KUL to BKK"
Cons: "In Bangkok we had to get off on the field to board a bus"
Cons: "Similarly delayed departure and arrived at HongKong over 11/2 hour later- poor service!"
Cons: "Seat back didn’t stay upright so it was uncomfortable when I wasn’t trying to sleep."
Cons: "This is the second time - once on the way to Kuala Lumpur and on the way back that we boarded late and thus missed my connecting flight. Sadly Cathay and Malaysia air (which was the airline Cathay used for the return leg of this trip refused to help and put me on an earlier flight forcing me to stay an extra 6 hrs at the airport while being sick."
Cons: "Fight was delayed"
Pros: "Very quick transfer of my luggages in KL"
Cons: "Tight seating made it less comfortable than normal, and mechanical issues caused some delays."
Pros: "Staff onboard were good"
Cons: "Many hours delay at Miri, MAS staff abandoned posts so they didn't have to deal with passengers. Apalling service"
Pros: "Overall all was good, except the flight been late."
Cons: "The flight was 40 mins late and because of that, I missed my connection from Hong Kong to San Francisco. Your company then offered me and my friend a hotel stay and transportation to and from the hotel., which was good. I appreciated your company taking care of us. However, it is really bothersome to miss an international connection to go home after a long trip."
Pros: "Satay, flatbed."
Cons: "No amenities kit, no mattress pad, no champagne, no menu for business class. And the forgot to serve the main course of my travelling partner."
Pros: "The boarding is a bit mess up as it was delayed by Malindo Air which share the same gate, I wonder Malaysia Airport authorities has run out of resources why cramp 2 airlines in same gate departing 30 minutes apart, crew is OK seats is comfortable but landing is quite uncomfortable"
Cons: "Boarding and landing"
Cons: "We had a 4.5 hour delay due to weather conditions at Heathrow. Although the airline could not avoid this. I feel being kept on the plane for the duration before a 12 hour flight and a further 4 hour connection, was too much."
Cons: "Why did the entertainment get shut off more than 30 minutes before landing?"
Pros: "We arrived at the counter 1:50 before scheduled departure. The queue took 55 minutes for us to reach the counter. We were told then we should have rushed the counter to clear the 1 hour hurdle. There was no approach by staff to warn the waiting queue to do this. We were given boarding passes and told to try our luck taking the luggage through security and try gate baggage check. We made the plane 20 minutes before scheduled departure"
Cons: "Very old plane equipment Short seat pitch limits economy class passenger comfort"
Pros: "Second flight was quite empty and the plane was in much better shape"
Cons: "My checked bag did not arrive at my work city of Singapore. It took 2 days to be brought to my hotel despite my being told they would be on the next flight. I arrived back in Denpasar yesterday and, again, my bags are lost and I again I was told they would be on the next flight. I still do not have my bag. Seems to be a pattern with Malaysian Airways and I will avoid them in the future, Also, I left my Ipad plugged in at the Premier Lounge in Denpasar and realized it as I was boarding the plane. The Malaysian Air boarding staff got on radios and appeared to try to help by telling them to put aside for pick up upon my return. Yesterday, The Premiere lounge said they did not have it despite my name, email and phone number being written on the Ipad. Between Malaysian Air and the Lounge and their lack of concern and professionalism it was not a good trip. As One World Emerald member, I steer a lot of business towards these One World Airlines. I expect better treatment."
Pros: "On time flight"
Pros: "Crew were awesome. Could not do enough for you. Very personable too!"
Cons: "Security at Adelaide very slow and under resourced."
Pros: "Flight was on time - to the detriment of my late connecting MAS flight from DAR"
Cons: "Food was okay but entertainment was non existent"
Pros: "Food, entertainment, staff and confort all up to the usual MAS standard"
Cons: "Plane was 45min late departing and I was meeting my partner connecting in KL. There was supposed to be a 2 hour layover - instead we almost missed my flight. Fortunately, he was able to hold the plane and I made it. My baggage didn't though - and was only delivered to the hotel at midnight after a convoluted process claiming it at Tan Son Nhat Airport. Not really good enough given we paid extra in order to be able to travel together. Pick up your game MAS - 2 planes out of the sky and you won't regain customers like this!"
Cons: "I fell asleep during the meal serving. Instead of waking me up or putting my meal on my tray, it wasn't served at all."
Pros: "Flight to Penang was delayed for more than 3 hours for unclear reasons. These was not a clear announcement as to what was going on. Then after that, they were waiting on the crew from Langkawi. We arrived at 2 a.m. or so as a resluy"
Cons: "Lateness and lack of transparency from MAS staff"
Pros: "Service from the crews"
Pros: "Massage chair, very relaxing for long hour journey"
Pros: "Good entertainment system."
Cons: "Food was only one choice - fish (not tasty)."
Pros: "Just fly."
Cons: "Flight networkintl booked our tickets very late later mistake in name , faces lot of difficulties in boarding every time..."
Pros: "The ice cream is a pleasant surprise."
Cons: "prepacked juice. Could be more option."
Cons: "Only 3 hours to checkin prior boarding for business class. I waited for 2 hours foor checkin"
Pros: "I like the interior of the plane and the comfortable seats. I also appreciate the crew's warmth and efficiency. It was a very short flight hence I truly appreciate the snack and drinks provided and especially the fabulous ice cream treat on the return flight. I would certainly consider taking MAS again in future (this was my first MAS flight), despite the one glitch (please see what I didnt like) if the price is right."
Cons: "I had only one large backpack to be checked in (due to the minimum liquid that can be brought) and it was left at the airport somehow by whoever who was handling it. Waited for more than an hour at KLIA for it and finally made a loss baggage report. The staff at the loss baggage counter was only helpful after finding out that I am not a Malaysian. Needless to say, my bag flew on SQ and was rushed to my hotel 5 and half hours after landing. I also did not receive a copy of the baggage delivery report."
Pros: "The equipment and level of service on this MAS flight was excellent. Food was delicious. Seat was comfortable."
Cons: "Though it wasn't part of the flight, the business class lounge at KUL is just a step below the excellent facilities at airports like HKG. Just a step though, mostly in the shower area. Food options were great though. And take advantage of the Massage Spa within the lounge."
Pros: "Although I only gave it 4 for comfort, that is mainly because it wasn't a fully reclinable seat which I don't think it's available on a 737. Otherwise the level of service from the staff was excellent."
Cons: "Relatively little to complain of. As noted above the lack of a fully reclining seat is due to the aircraft type in general. Otherwise no complaints."
Cons: "I received an eticket confirmation by email, but when arriving at the airport for checkin, Malaysian airlines did not have the ticket in their system"
Cons: "boarding was awful 1 hour late and no information provided to waiting passengers staff nasty and indifferent and/or uninformed about what was going on"
Pros: "The plane seemed relatively new and the entertainment system had good choices. The seats were comfortable and business class was fairly empty"
Cons: "The boarding process was chaotic at best. The gate had long lines to go through security for 2 flights departing from that area which caused big delays. The plane managed to be loaded relatively on time but removing baggage from a customer who chose not to fly took almost an hour as compared to the 10 minute estimate. By the time we taxied, I was certain that I was in danger of missing my Hong Kong connection and asked the flight attendant to have the pilot radio American to inform them, I got the impression that my request was a low priority for the disinterested crew and, as feared, I missed my connection which forced a daylong wait in Hong Kong. The plane was a 737-800. Malaysia, unlike it's peers, flies mostly narrow bodies inter Asia as they disposed of all their 777's after the second 777 was shot down. I lived in Malaysia and Singapore for eight years in the late '80's and early '90's, at which time I thought that Malaysian was the best airline in the sky. Sadly, their present service is US airline quality at best without the general ability of US carriers to keep to schedule which makes them one of the worst in Asia."
Airlines flying from Chennai to Hong Kong have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Chennai to Hong Kong
Masks required on board, masks provided on flights from Chennai to Hong Kong
Social distancing seating
Middle seats unavailable to book on flights from Chennai to Hong Kong
Testing for antibodies, testing for symptoms for flights from Chennai to Hong Kong
Waiving of change fees. Search flexible flights from Chennai to Hong Kong