Pros: "The crew was excellent, respectful and helpful."
Cons: "Boarding by bus is poor"
Cons: "Entertainment and access to Wifi"
Pros: "All Crew members was friendly seats i found comfortable."
Pros: "Efficiency, good."
Pros: "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
Cons: "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"
Cons: "5 crying babies on a red eye. Don’t know if that can be prevented."
Pros: "Cabin crew knew how to work."
Cons: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
Pros: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Cons: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
Cons: "Aircrew took my carry on away while I was waiting to board saying it was too large; left me without the essential items I wanted during the 19.5 hours in the air and two plane changes. Other people were allowed to keep carry ons bigger than mine so I don't understand why they did this."
Pros: "The plane was new. The in flight entertainment system was good, although I never got to experience it fully because the Flight attendant kept switching it off, as I had paid extra (an arm and a leg) for a “bulkhead seat”"
Cons: "The service was beyond awful! The Flight Attendants had a “could care less” attitude. I had special ordered a meal, and they gave me the wrong one. I did not want to make a big deal, so I just ate it. Then they did not offer any beverages when the meal came! I literally had to beg them to make me their famous “Singapore sling”. Shocking really!!. When I had my coffee, my request for cream and sugar went ignored THREE times. Finally they grudgingly gave me only cream, rendering my coffee undrinkable. .....And the list goes on. Never ever will I travel on this horrid airline again!"
Pros: "Seats are big as old plane"
Cons: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Pros: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Pros: "Quick boarding. Great entertainment system Good staff"
Cons: "Not comfortable seats"
Pros: "Service, staff, food, and comfort! Def the better Business class seats I've had. This was the A380 and, the first legwas a 770 but that was really great also. Awesome work Singapore Airlines"
Pros: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Cons: "Economy is still tightly packed with limited leg room considering the distance traveled."
Pros: "Friendly crew I like that a lot. The diabetes food choice ecselent Thank you"
Cons: "The toilets were very dirty"
Pros: "Services, the Care and the Concern!"
Cons: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."
Pros: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Pros: "Boarding, friendly crew"
Cons: "Very slow service, took 2 hours. Entertainment system didn't worked for first half of flight."
Pros: "Business seats were excellent"
Cons: "All was good!"
Pros: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Cons: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Pros: "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
Cons: "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."
Pros: "food. schedule was on time"
Pros: "Service was nice."
Cons: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
Pros: "Classy cabin staff"
Pros: "Non stop to HK"
Cons: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."
Pros: "Overall experience"
Cons: "Could have had a better selection of movies"
Cons: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Pros: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Cons: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Pros: "Crews are truly nice and patient"
Cons: "Crews are very nice, food are not really good"
Pros: "The entrainment was amazing!"
Cons: "Seats were a little cramped"
Pros: "The hot towels twice during the flight was great"
Cons: "Really just the food"
Pros: "Crew was super nice. Amazed at collection of Chinese movies and music. Great alcoholic beverage selection."
Cons: "Hope that there were more time to order and enjoy beverages."
Pros: "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
Cons: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"
Pros: "Friendly staff."
Cons: "Kids' meal didn't have fruits. No cellphone charger."
Pros: "Overall treatment of boarding & crew staff was courteous, friendly & helpful. Movies selections were great but I was too tired to watch."
Cons: "Food can be improved. Couldn't eat pork or shrimps, so wished they served either vegetarian or chicken noodles instead of pork or stuff with shrimps. Fish, chicken, beef, or vegetarian options are better options."
Cons: "Headphones were not functioning properly"
Pros: "Excellent experience as usual by SIA."
Cons: "The plane is a bit aged in SIA standard. No USB charging. IFE screen is not bright enough."
Cons: "cramped uncomfortable seats freezing cold in the plane"
Pros: "again, the crew anticipated our needs"
Cons: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"
Pros: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Pros: "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."
Pros: "I like your new entertainment devices and big screen"
Cons: "the number of movies is a little bit less. the category of videos is not clear."
The entire crew was awesome, very courteous and well above the standard. Keep up the good service and I would want to travel more with Qatar Airways.
Chair recliner wasn’t working at all, after reporting crew member they didn’t do anything at all and entertainment wasn’t working anything and it was boring. Only good part shorter flight time all over..
Getting bags takes longer time than expected
They told us our family of five couldn’t fly because our Covid tests weren’t at the correct time. After it was elevated to the fourth level, someone actually did the math like we did, and they realized we were right and let us on the flight. This made the experience extremely stressful and frustrating. The employees and especially the flight crew were nice, but not having their info straight tainted the trip. I know these are very challenging times for airlines as they navigate all the different restrictions from different countries, but something as simple as the test cutoff time for a 48 or 72 hour lead time for a scheduled flight ought to be easy to have ready beforehand. After all that drama, there was no “Sorry about that” or perk of any kind. Good lesson for us to make sure we have our facts straight before torpedoing somebody.
Everything was excellent, but at Philadelphia airport immigration service was poor, takes too long.
I didn’t travel due to families deaths 3 days 14th Jan I cancel my reservations thanks
Excellent except a response of my email sent regarding a request for refund on basis medical emergency circumstances.
Service was very good . Very helpful staff . Food is good . Thank you ! Seats are very congested. Flight was very noisy . Also, background music was very loud when we waited for take off .
It was QR707 , sold as AA8119 - I was not able to select seat online and not able to select food option online too!
Good, could check in online though
Food was poor. We got sick
Pros: "So so"
Cons: "More care and warmth"
Pros: "Crew was excellent"
Cons: "Food could be better and please offer drinks before you serve meals like European air lines."
Cons: "Cleaning of bathrooms"
Cons: "Check-in service at Ahmedabad was very bad. The staff there seems to be very disorganized. Took an hour to check-in may be 10-12 passengers ahead of me."
Pros: "Just OK"
Cons: "Airport lounge at Ahmedabad"
Pros: "The service is excellent. Best of the airlines bar nane"
Cons: "The grill chicken that comes w/ the scrambled egg breakfast was kinda dry. Otherwise, all’s good."
Pros: "Short 4 hour flight, full - not one open seat Yet, the crew was super nice and efficient."
Pros: "The crew very good and helpful"
Cons: "The crew are well organised"
Pros: "The Crew were excellent, friendly, professional and attentative."
Cons: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."
Pros: "Yes crew was very polite and seat were comfortable. Roomy enough to stretch leg for height of people up to 5'7"
Cons: "overall everything was good. Toilet could have been little roomier. little cranked up. People with overweight would have tough time.."
Pros: "Seat was sufficiently comfortable to get some rest and I was very ready to be done with the flight when the plane landed."
Cons: "Breakfast option - eggs and a sausage had much to be desired. Other meals were fine."
Pros: "The crew was very friendly throughout the 7-hour flight."
Pros: "Excellent Service and most friendly staff"
Cons: "Nothing was bad. But the food taste can be better"
Pros: "I think that my review and comments about the first portion of the flight apply equally to the second portion of the flight. Despite my criticism of the food, the flight attendant service was above expectations."
Cons: "The food. Hire a chef that knows how to make the food palatable."
Pros: "The food"
Cons: "No tv monitors or any entertainment"
Pros: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"
Pros: "Staff was reasonable"
Cons: "Little to no leg room on a 15 hour flight while travel with kids was an extremely difficult/painful experience. International airlines have to stop squashing people in the economy class. That is insane."
Pros: "The flight from Doha to Beirut was not fully booked, we could move easily."
Cons: "I have requested seafood for my meals. Unfortunately I was told that no such request was mentioned on the list as special meal. Overall the food was okay, we had 2 small pieces of beef in one meal, the two salads has no taste and the sandwich was too salty. A passenger who sat next to my husband snored all the time and leaned a bit over my husband as he was heavy."
Pros: "The service and food."
Pros: "All the crew"
Cons: "The airline services"
Pros: "Staff was outstanding"
Pros: "Crew was courteous, plane was clean."
Cons: "Food quality was mediocre. Very limited legroom."
Cons: "this time food was not that good which when traveled before."
Cons: "Great service. Courteous staff. Professional and well groomed crew unlike some US carriers. Decent beverage and food offerings in biz. Badly outdated IFE system."
Pros: "I am taking Qatar on all international travels when possible."
Pros: "Easy boarding. Courteous, helpful and professional crew members."
Cons: "No internet service on long international flight."
Pros: "Service outstanding"
Pros: "The was very hospitalty"
Cons: "Every thing was amazing"
Cons: "the flight was canceled."
Pros: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Cons: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."
Cons: "asian vegetable meal was uninspired"
Pros: "Economy treated like first class!"
Pros: "The service during the flight was excellent, workers showed all kind of concern and care. Thank you."
Pros: "The food you serve is good! We also appreciated the little gray packs of toothbrush, toothpaste, socks, etc. that you shared. The staff is very professional, and we enjoyed our flight,. We enjoyed the "quiet room" in the airport."
Cons: "I had a little trouble with the dvd monitor."
Pros: "The food was amazing and so were the staff, would definitely fly Qatar again and recommend it to others!"
Cons: "The layover is very short, my first flight from LAX to Doha was 40 mins late so I barely made last call from Doha to Dubai and my bags didn't make it. I did however have my luggage delivered the next day to where I was staying in Al Ain for free so that was great!"
Cons: "The food was not that great, I asked for non veg Hindu , it was very bland and tasted like fake chicken!"
Pros: "This trip was nice. I will fly Qatar again"
Cons: "The Airlines is saying, They notified the travel agent. I did not receive any emails. I was able to do web checkin. Only when i went to the airport, I was told, the flight got cancelled. Had to stay 24 hours in Bangalore. Very BAD service."
Food was bed it was Hindu meat and I am vegetarian called earlier to changed to vegetarian food but only changed whole going back to india and coming back give me Hindi food and it was meat so can’t eat, asked crew to give me some fruit or vegetarian food but no one came to help me out brought sand food again Hindu meal and I told her I am vegetarian stayed hungry since I don’t like only bread either with out subji. Also charged me extra at the airport I can’t take a Bavk pack with out lap top and charged ne for that almost $100, that’s not right. Please give me refund my $100. Thanks
Pros: "Seats were comfortable and crew was great"
Pros: "Great business class"
Pros: "Amazing seats and crew"
Pros: "Vegetarian food"
Cons: "If you provide blankets"
Pros: "Easy transit. Plesant crew."
Cons: "Not much to add for an economy flight!"
Cons: "Bigger entertainment screens compared to previous Emirates flight from Manchester"
Pros: "Crew was amazing"
Cons: "The people sitting near me were crazy and it was an uncomfortable flight"
Pros: "I am tall and was very happy with the leg room in economy class. Food was tasty."
Cons: "Nothing really. Was completely satisfied."
Pros: "Wish there were more leg room"
Pros: "Crew and services were amazing. The seats and seating arrangement including all amanities are excellent."
Cons: "Lounge at Ahmedabad airport is way undersized and below average expextations in terms of furniture, food and beverages and quality of service."
Pros: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
Cons: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."
Cons: "Ahmedabad is the worst of Indian international airports. Emirates can't manage that zoo."
Pros: "On thiime.Good Meal. Professional flight crew."
Cons: "It was too cold in the airplain"
Pros: "Like the cabin crew... comfortable seat in the business class"
Pros: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
Cons: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."
Pros: "Comfortable seat, good service and food, and a very comprehensive on board entertainment selection."
Cons: "A lot of background noise when using the supplied headphones"
Pros: "The boarding and immigration process was smooth and trouble free"
Cons: "Leg space was inadequate for an international flight."
Pros: "Service is very excellent."
Pros: "Delayed my first flight and I missed all my connecting flights and put me on another flight 12 hrs late"
Cons: "The business class section was very run down, old and dirty looking."
Pros: "It was comfy, the crew seemed genuinely happy, and the food was good. Never going to complain about smoked salmon."
Cons: "I didn't like that my connecting flight was with another airline"
Pros: "Everything was perfect"
Cons: "I ordered regular vegetarian meal and they served me Vegan meal! Also my flight from Chicago to Dubai on January 30 they didn’t offer me vegetarian meal coz they said I Didn’t select meal and they said they didn’t have extra Vegetarian meal!"
Pros: "Liked the Legroom in the Aircraft. Very roomy and nice Recline Chair. Food was O.K."
Cons: "My 1 Bag was open. Lost few items. Not satisfied the luggage was handled by the crew. Overall Dissatisfied due to Bag was received in open condition. @ Amdavad Airport found issue by Crew but didn't take good care of it."
Pros: "Crewman friendly service and try to betas much as they can"
Cons: "My tickets say 1 stop in Dubai. However, I had 2 stop going and coming back. I had a stop at Athens For 90 minuets and then Dubai before I reached to my final destination. Also, going my audio was not working for Newark to Athens and Athens to Dubai. However it was working from Dubai to Ahmedabad. Also coming back they give me very hard time for my Camera bag. Somehow it’s free to fly from USA but you have to pay for the weight of camare coming back."
Pros: "The flight was excellent, good service and excellent staff"
Pros: "Arguably the best service I've ever had on a flight"
Cons: "Had to stop movie 20min prior to landing as I was in emergency exit row"
Pros: "Entertainment and space were great. Lots of options."
Cons: "Crew seemed as tired as I did. The food could have been better for the price."
Pros: "Total service extended was very nice"
Cons: "Departure time ruins the whole night"
Pros: "The flight attendants were fine—not outstanding, but fine. But the representatives, both on the phone and behind the desk, are excellent—willing to go the extra mile to help out their customers."
Cons: "The seats in economy and the flight, in general, are on par with the average airline—nothing special. Also, unless you're into Bollywood movies, the entertainment selection is sparse compared to other international flights. And the touch screen is in need of re-calibration."
Pros: "Very good it's the best. Ik"
Pros: "Nice experience happy"
Cons: "Leg room little short"
Pros: "Everything they have offered."
Cons: "I was not allowed onto this flight (Dubai to Hong Kong) because my previous flight (London to Dubai) was a little late, but I made it to the gate before it was closed. My fellow passengers from my flight were also not allowed onto the plane, and while we were arguing (including being told that the plane was full) other passengers from an even later flight were allowed on board! Instead I had to wait many hours in the terminal (because apparently there were no hotel rooms available!?) to get a flight to Riyadh, Saudi Arabia (!!!?) where I could get a Cathay flight to Hong Kong. This meant I arrived 14 hours later than scheduled. Absolutely abysmal service, with no sympathy and no responsibility from any employees."
Pros: "Comfortable seats on the 777 compared to the 380. The food was great and the crew was world class."
Cons: "The airport did not announce that our flight was boarding. Two bus loads of people were rushed onto the busses because of the confusion. The entertainment display was worn out in my headrest."
Pros: "Enough room to move around. Very much spacious"
Pros: "Service, food and entertainment"
Cons: "It took 90 minutes in the line to check our luggage despite checking in on line. There were lots of Emirates personnel but only few at the counters, others were mingling among the passengers and being useful."
Cons: "Food was not provided due to shortage as per attendant."
Pros: "Good food,excellent service,good entertainment !!"
Pros: "I liked the cleanliness and entertainment in the flight."
Cons: "Very cold inside flight. And the crew is not providing any blankets. Crew delivers food very late literally after we starved to death ."
Pros: "Crew was okay. Light for service at seat did not work so if I needed something I would have to get up to get it."
Pros: "Crew were great!"
Cons: "Delaying the flight by 35 minutes meant I would likely miss my connection. I booked another flight just in case for an hour and a half later. Then delays departing mean that I almost missed my second flight. Thanks to lead cabin crew's assistance and the ground crew at HKIA I made the connection to Shanghai by a minute or two. Boarding was a bit disorganized."
Pros: "Air India sucks."
Cons: "unprofessional service"
Cons: "The crew could be a bit more cheeful. A small snack would have been appreciated after spending a long time waiting yo board."
Cons: "Audio system is so bad it’s long journey and no entertainment"
Pros: "Crew was ok , seat was ok. Thank you"
Cons: "Newark airport about 45 minutes delayed, we did not receive our luggage ( all three bags) Thanks"
Pros: "nothing. very poor service from crew. flight late. very dirty toilets in plane, no toilet paper. worst food."
Pros: "Very disappointed with my flight."
Cons: "The staff was poor. Never responded when you called them. Entertainment was not working. Food quantity was poor."
Pros: "Amazing crew, awesome food and very good customer service. Overall, great experience!!"
Cons: "3 Bags from Delhi to Chicago were delayed. We were promised bags will be delivered at our home address"
Cons: "We didn’t got flt pnr & was unable to travel...ticket booked couldn’t be localetd by Air India & it’s fake site & there is no reply We r going for police complaint against ur website & sasta ticket...thru whom ticket is booked"
Cons: "2 hours late boarding, affected connection flight"
Pros: "Food and timings."
Pros: "good food and support for wheelchair but have to wait longer then expected"
Pros: "That someone is asking feedback for such a terrible experience"
Cons: "Flight was delayed by more than 2 hours. None of the information screens in the airport displayed any information about it. The air India staff at the airport assured me that my next flight (booked separately) will wait for me and that they have communicated about the delay to them. Nothing of that was done. I would have appreciated if they were honest and asked me to rush as soon as I land. It was a nightmare catching my connection. A person near my seat puked while landing in this flight. There was no sick bag in any of the seat pockets. Air hostess provided a sick bag after the flight landed which was of no use."
Pros: "The price of my international flight was significantly cheaper than other airlines, but Air India was wonderful. The food (for airline food) was good, the seats comfortable, and the selection of movies was great. A button was missing from my inflight entertainment system remote, but I used the touch screen to navigate, so it wasn’t a problem. Will fly Air India again."
Cons: "Inside of the plane shows a few cosmetic signs of wear."
Pros: "Seat spacing was good"
Cons: "Flight was late from Ahmedabad to Mumbai no one informed no counter person to assist the lady at luggage department was pathetic no help very rude very very unprofessional"
Cons: "Excellent booking service,"
Pros: "Staff were very polite"
Cons: "I didn’t like the seats on the airplane. They weren’t leather or smooth at all. Instead, the seats had orange fabric material on top of them that was very old and worn down. Also the blankets appeared to be reused. I received blankets that were opened from the original packaging. I’ve never road on a plane and experienced this level of discomfort in my life. I normally don’t like to leave bad ratings about companies because the staff were very polite and warm welcoming. I just strongly believe that Air India could use some remodeling for their planes. The level of comfortability is a must for me and I am not booking with this airline again because the seats are so old and snaggy. There were actual cotton balls(lint) on the seats, and I had to place magazines on top of the seat, in order to avoid feeling uncomfortable. The seats looked dirty and felt uncomfortable. And the blankets were old. Honestly, I would’ve preferred impolite staff, rather than experiencing discomfort for about 3 hours. I couldn’t wait to get off as I was going to my destination. And I absolutely dreaded the plane ride back as I was coming from my destination. Air India needs leather, or smooth fake leather seats for comfortability. Also, they need brand new unopened blankets to give to their guest, along with plastic cups as well. I hope this helps, and I hope Air India improves on this for the future."
Cons: "Plane was old and plastic panels in front of seats cracked and was covered by cloth tapes on so many seats and hand rails"
Cons: "Entertainment system wasn't working. USB port was broken. Seat was not reclining."
Pros: "Ewr to ahd, united allowed us to carry hand bag and a laptop bag but while returning they made us pay $100 for laptop bag"
Cons: "See above"
Cons: "Poor customer service .. old flight.. nothing was working properly ..."
Cons: "We were forced to part with our hand luggage and had to check in.There are two security check points at Delhi airport. I had bitter experience with the first one where the CISF personnel misplaced my luggage which was put on the screening conveyor. When I complained of not finding my luggage, they tried to convince me that it must have been taken by my wife who had been screened before me and had left for boarding while I was still waiting to pass through the security. When I went to the entry side of the conveyor looking for my luggage, it miraculously found lying on the exit side of the conveyor.( after 10 minutes)"
Pros: "Flight is not stop India to Usa"
Pros: "The aircraft was good, it was Streamliner."
Cons: "Boarding was not well managed. While booking the ticket it said non stop, the flight actually stops at London airport Heathrow for 2 hours, and have to go for security check again."
Cons: "Going to India and coming back both times the TV wasn’t working. It was really hard to spend 17 hours in flight without it. Food was terrible ( but again can’t really expect good food in flights) rudest staff i have ever come across. I have Avoided this airline for 15 years, i thought it may have gotten better but instead it has gotten way worse!!!"
Cons: "Last moment gate change and no food for kid even though i requested."
Pros: "Direct flight Good service"
Pros: "Despite the plane not taking off on time, we were able to arrive per schedule. Flight crew was good. Helped as necessary. Will get you there on time."
Cons: "Food. Seats and entertainment screen was okay. Plane was good, but not that well maintained."
Cons: "The flight was late yet no information was provided. The original late notice - moving the flight from 6:50 to 8:40 only a few of us knew about. But then after that the flight was delayed another hour yet no one came to the gate to inform us of this."
Cons: "To call itself a national airline is a disgrace. The overhead lights would not work, the sound did not work, the television did not work. The crew was notified as soon as we boarded, but no action was taken. Not even a sorry. This plane should have been retired in the 70's."
Pros: "First of all there was no one at the boarding counter That could relay any flight information. The flight was delayed by two hours. I just had to sit there and wait without any communication. I had no idea what time to tell my sister to come to the airport. It was midnight when my flFirst of all there was no one at the boarding counter That could relay any flight information. The flight was delayed by two hours. I just had to sit there and wait without any communication. I had no idea what time to tell my sister to come to the airport. It was midnight when my flight arrived in Delhi.ight arrived in Delhi."
Cons: "None of tv screen working,"
Pros: "The food was OK."
Cons: "Everything else. I hope this airline goes out of business."
Cons: "I did not like any thing"
Pros: "Food, staff"
Cons: "Schedule and timing of flight"
Cons: "Not helpful at all"
Pros: "Crew worked gracefully to serve."
Pros: "Overall it's ok+ trip."
Pros: "The flight attendants did a good job in managing the mob, keeping the toilets functioning and providing the meals. This is a a no frills flight that gets you to your destination on time and with minimal disruption. Just have to be appreciative of what the crew has to put up with day in day out. With managed expectations and a competitive fare, this is a good value."
Cons: "Food, service"
Pros: "Take off and landing was good"
Cons: "Food was ok"
Pros: "The leg room was great! Good was also good. However, the staff is borderline rude and look like they hate their job. The flight attendant we had on our route to Chicago was very polite!"
Cons: "The planes are old, dirty and they smell. The crew did an awful job during boarding. People started linking up even before any rows were called. The crew should have asked those people to wait for their rows to be callled. Instead, they took anyone that was in line! Utter chaos!!! The tv monitors and remotes did not work either."
Pros: "On time"
Cons: "Chang the carpet on the plane, looks like a carpet from motel 6, old dirty"
Cons: "The services in the aircraft was not good as in other airlines. The staff was not courteous. the bording facility was not good. the food was also not upto the mark. There were very few movies on the TV. There was no anouncement for departures at the airport eventhough it was delayed by 90 minutes at Ahmedabad airport. You should keep a column of WORST."