Located directly at Hong Kong airport, this hotel is 18 km (11 miles) from Hong Kong Disneyland, and 35.3 km (22 miles) from the Hong Kong city center.
Pros: Location Cons: Can walk to airport
Conditions unsanitaryPros: It was close and I didn't need to take a cab.Cons: The room conditions were moldy and wet. The carpet was so wet I had to wear shoes. The room smelled musty and moldy. The humidity in the room was so bad it warped my passport book. When I called to report it, they sent someone immediately, but when the house keeper came they wanted to know when I was checking out so they could take care of it then. Nobody offered a different room, or to at least clean it on the spot. The entire floor, carpet, was soaked. It was clearly a leak and they didn't care to deal with it.
Pros: The staff was extremely friendly and helpful. The facilities were immaculate.
Pros: Location, roomCons: Being uncomfortably hot while waiting a considerable time to check .
Having to ring and find out how to shut off the illuminated clear glassed closer
Pros: Close to airport
Pros: Client focused-staff; responsive and quick for special requests (e.g. additional bottled water)
We checked out many hours before our flight out, but we were still welcomed to use of toilet at the lobby/reception area. We were also able to stay at the restaurant near the reception.
Very convenient location due to accessibility to the airport.
Cons: i loved it
Hong Kong Airport Regal HotelPros: I've been staying at this hotel for 4 years now and always have a pleasant experience. When i'm transferring between Mainland, HK and Taiwan as well as the US, Its nice to see familiar faces and be treated respectfully.
Pros: Easy access to and from Hong Kong airport. Delicious dinner in Cantonese Restaurant.
Pros: Room size. May be is only good for business travelers.Cons: transportation not good. Schedule for Shuttle bus to nearest shopping area is not good. The first of the schedule is 10:30am and at times is full and we had to take a bus or taxi. But then the next one is scheduled at 12:00 noon (1.5 hr later). Last on the schedule is at 9:15pm.
Room was not Smoke FreePros: It was supposed to be a smoke free room, however, there was a strong smell of stale smoke in the room. I have allergies so am very sensitive to cigarette smoke. The room and cleanliness overall was excellent, but the lingering strong odor made it disagreeable.
Cons: Some staff members were indifferent. Great staff at the cafe