CCU - HKG
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CCU — HKG
8 Oct — 15 Oct1
Return
1 adult
Economy
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Sat 8/10
Sat 15/10
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Good to know
Low season | September |
|---|---|
High season | November |
Cheapest flight | ₹ 15,001 |
Average price (return flight) | ₹ 81,281 |
Good deal (return flight) | ₹ 34,644 |
Good deal one-way | ₹ 18,292 |
Best time to beat the crowds (49% less expensive on average)
Most popular time to fly (39% more expensive on average)
Flight from Kolkata Netaji S. Chandra to Hong Kong Intl
(avg. price over the last 2 weeks)
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When to book flights from Kolkata to Hong Kong Intl
Estimated return price
Average price per month
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Top tips for finding a cheap flight out of Kolkata
- Looking for a cheap flight? 25% of our users found flights on this route for ₹ 18,292 or less one-way and ₹ 34,644 or less round-trip.
- The cheapest flight from Kolkata to Hong Kong was found, on average, 69 days before departure.
- Book at least 4 weeks before departure in order to get a below-average price.
- High season is considered to be October, November and December. The cheapest month to fly is September.
- Morning departure is around 39% more expensive than an evening flight, on average*.
FAQs for booking flights from Kolkata to Hong Kong
Top 4 airlines serving Kolkata Netaji S. Chandra to Hong Kong Intl
Scores according to KAYAK customer reviews8.6
Singapore AirlinesOverall score based on 4109 reviews
8.8Boarding
8.5Comfort
8.9Crew
8.6Entertainment
8.3Food
Good service
Direct connection to US. Otherwise no in flight food choice and food quality is poor. Not much entertainment choices and are outdated. I just starved and slept through the flight.
Cons: "Entertainment and access to Wifi"
Pros: "Super good crew."
Cons: "20 min late but acceptable for a 15 hr flight"
Pros: "The crew was terrific. Always smiling and helpful."
Cons: "If you need more space economy is a tight fit. It would be better to upgrade."
Pros: "Efficiency, good."
Pros: "Cabin crew knew how to work."
Cons: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
Pros: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Cons: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
Cons: "Aircrew took my carry on away while I was waiting to board saying it was too large; left me without the essential items I wanted during the 19.5 hours in the air and two plane changes. Other people were allowed to keep carry ons bigger than mine so I don't understand why they did this."
Pros: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
Pros: "The plane was new. The in flight entertainment system was good, although I never got to experience it fully because the Flight attendant kept switching it off, as I had paid extra (an arm and a leg) for a “bulkhead seat”"
Cons: "The service was beyond awful! The Flight Attendants had a “could care less” attitude. I had special ordered a meal, and they gave me the wrong one. I did not want to make a big deal, so I just ate it. Then they did not offer any beverages when the meal came! I literally had to beg them to make me their famous “Singapore sling”. Shocking really!!. When I had my coffee, my request for cream and sugar went ignored THREE times. Finally they grudgingly gave me only cream, rendering my coffee undrinkable. .....And the list goes on. Never ever will I travel on this horrid airline again!"
Pros: "Seats are big as old plane"
Cons: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Pros: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Pros: "Quick boarding. Great entertainment system Good staff"
Cons: "Not comfortable seats"
Pros: "Service, staff, food, and comfort! Def the better Business class seats I've had. This was the A380 and, the first legwas a 770 but that was really great also. Awesome work Singapore Airlines"
Pros: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Cons: "Economy is still tightly packed with limited leg room considering the distance traveled."
Pros: "Friendly crew I like that a lot. The diabetes food choice ecselent Thank you"
Cons: "The toilets were very dirty"
Cons: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."
Pros: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Cons: "I am a vegetarian and they served a chicken piece along with my main course."
Pros: "Boarding, friendly crew"
Cons: "Very slow service, took 2 hours. Entertainment system didn't worked for first half of flight."
Pros: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Cons: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Pros: "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
Cons: "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."
Pros: "food. schedule was on time"
Pros: "Classy cabin staff"
Pros: "crew was very polite and cheerful."
Pros: "Non stop to HK"
Cons: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."
Pros: "Overall experience"
Cons: "Could have had a better selection of movies"
Cons: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Pros: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Cons: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Pros: "Crews are truly nice and patient"
Cons: "Crews are very nice, food are not really good"
Pros: "The hot towels twice during the flight was great"
Cons: "Really just the food"
Pros: "Crew was super nice. Amazed at collection of Chinese movies and music. Great alcoholic beverage selection."
Cons: "Hope that there were more time to order and enjoy beverages."
Pros: "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
Cons: "Nothing....."
Cons: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"
Cons: "Food"
Pros: "Friendly staff."
Cons: "Kids' meal didn't have fruits. No cellphone charger."
Pros: "Overall treatment of boarding & crew staff was courteous, friendly & helpful. Movies selections were great but I was too tired to watch."
Cons: "Food can be improved. Couldn't eat pork or shrimps, so wished they served either vegetarian or chicken noodles instead of pork or stuff with shrimps. Fish, chicken, beef, or vegetarian options are better options."
Cons: "Headphones were not functioning properly"
Pros: "Excellent experience as usual by SIA."
Cons: "The plane is a bit aged in SIA standard. No USB charging. IFE screen is not bright enough."
Cons: "cramped uncomfortable seats freezing cold in the plane"
Pros: "again, the crew anticipated our needs"
Cons: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"
Pros: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Pros: "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."
Pros: "I like your new entertainment devices and big screen"
Cons: "the number of movies is a little bit less. the category of videos is not clear."
Pros: "The service"
Cons: "The quality of the red wine"
Cons: "Your counter staff behavior at Hongkong airport.she altered our online booking confirmed seats??? Wheel chair did not come on time at Hongkong airport. We had to rush to catch the flight after demanding the boarding pass from counter.Please investigate and punish those two staff at your counter at Hongkong airport."
The flight was on time how ever the crew was not so friendly
Cons: "I got billed a higher price than I was quoted."
Cons: "Hello, My name is Mikyoung Seo who tried to book the flight tickets through your website. I got the e-ticket from you after buying the ticket by my credit card but a miniute later I got the other email from you regarding Thai airline did not process my flight so you recommended me to buy another ticket. So I bought another ticket. Today I found out in my credit card invoice there is a payment to charge for the first flight. Please cancel it before my money going out. I have all emails and documents regarding this issue. Please contact me with my email mseo@mdis.net Thank you. Mikyoung Seo"
Cons: "Food on the plane"
Pros: "Great gate agents! Nice cabin crew. Good food. Great video selection. And the bag was there when I got to baggage claim!"
Cons: "Absolutely nothing."
Pros: "Amazing crew members. The seat was comfortable."
Pros: "The crew were pleasant and the aircraft was clean"
Cons: "Seat pitch"
Cons: "I did not take the flight since it was booked with wrong date and u refused to let me changed in24 hours although u did stated before booking that it can be changed without penalty"
Cons: "Thai food instead of Nepalese Curry. Thai food is the best."
Pros: "checking in, the agent pointed out that I had a middle seat. I thought I had reserved an isle. She fixed it."
Cons: "boarding using bus!"
Pros: "Kid menu was good with a box of snacks. No delay. Everything was arranged in an orderly manner."
Cons: "More in flight movies"
Pros: "Quick flight"
Cons: "Food was awful Crew before flight in Krabi were quite abrupt Flight was delayed so good job I booked a longer stop over else I would have missed my next flight"
Pros: "Food still up to standard. Better then some flight from Thai Airways."
Cons: "Entertainment system is way too old. Screen is small and very poor quality. The seat is also looked old. Service is below standard. I got my drink after I finish the meal. And don’t even think about refill or coffee. The flight attendants never come back before collecting the tray."
Pros: "Food & services on the plane were great."
Cons: "The boarding process can be improved. I traveled with children (7 & 8 years old) and normally we would get the shortest line. But this time we had to board with other long lines which not so comfortable for our children. Also the flight was delayed by 20 minutes. Thai airways should really be improved on this area."
Pros: "Nice staff"
Cons: "The A330 was old, no charging ports for chairs, limited leg room and the entertainment system was a struggle to use"
Pros: "the flight was online, and the checking in process was fast and efficient"
Pros: "ARN to BKK: Good crew, good seat (Thai Premium Economy - available Scandinavian flights only), on time departure and early arrival BKK."
Cons: "Food was tasty enough, but not hot when served (a common problem with many airlines) and only two options for Premium Economy. Entertainment options also limited."
Cons: "Food is great!"
Cons: "Hard to see screen for the movie. You see your own reflection too much. Flight was delayed a a half hour."
Pros: "Service, client treatment, food"
Cons: "N/a"
Pros: "Food ok"
Cons: "Old plane, entertainment system didn't worked half of flight, gate in BKK at end of airport (long walk)"
Pros: "Food served is nice especially the croissants"
Pros: "Great service."
Cons: "Nothing"
Pros: "Great legroom in exit row, staff very friendly"
Cons: "Boarding terrible, utter chaos, seat very narrow"
Pros: "Great and friendly people, and was very nice. Great flight."
Cons: "In flight meal was ok. Other than the meal it was nice flight."
Cons: "Due to the late arrival of the previous Thai Smile flight in BKK we had to literally run the length of the airport to catch our next flight. We were taken at pace by an airport staff member who kept telling us that they were closing the gate so we had to hurry. Fair enough but having raced for a very long distance, minus shoes after the security check, we arrived at the gate to find that boarding had not even begun and did not for at least 10 minutes after we arrived at the gate."
Pros: "Airline was excellent"
Cons: "Immigration in the airport took 2 hours in line !!! Terrible transfer"
Cons: "My flight was from Thailand (BKK) to Japan (Narita) for the first leg on Thai Airways was fine."
Pros: "I pre-ordered a seafood meal. It was excellent."
Cons: "The seats (bottom) have become worn and caved in. And the head rests are as flat and hard as rocks. They need to be changed"
Cons: "Over all"
Pros: "Good customer service."
Cons: "It was an old aircraft and there was a strange smell. Also the food- I would prefer more European food."
Pros: "Business class on this short haul flight was fantastic, but sadly I don’t think this is the normal route it will take as I think they were testing it. If you can get one of these on long haul they are a very nice plane, individual compartments and some very modern touches. Windows darken without blinds, loads of space in your compartment and food was good even as just a snack."
Cons: "I can’t think of anything I didn’t like and if Thai Air have these rolling out for long haul I’ll definitely look at them against"
Cons: "Also, plane deplaned by stairs and buses though there were many empty gates and jetways."
Pros: "On time, friendly staff"
Pros: "Reasonably peaceful"
Pros: "Whole package very good"
Cons: "All good"
Pros: "The entertainment collection is good although I was working and did not watch it. There was no wifi offer on the flight. I am happy to pay but there is none. There are a lot of toilet stalls which is the best thing about this flight. I guess the compliment goes to the engineer or designer who decide this Boeing then."
Cons: "I found the airline has a double standard and treats people with different races differently. I am Thai and was travelling with two seniors (my parents). We checked in together but they put me in another row when the same row with my parents are vacant (two seats left). My mother seat's was an aisle seat and the air condition was stronger than other seats. The flight attendance did not do anything so my father switched his seat with hers. No one came to ask if my mother still feel cold or if my father ever feel anything. There was another Westerner who also felt cold. The flight attendance came to ask him several times how he felt and was trying very hard to accommodate him with great empathy. Then the person who sat next to me could not decide what she would like to have for dinner. There were pork and chicken option. The lady chose pork at first, opened the cover, closed it and returned it to the flight attendance asking for chicken option. The flight attendance gave the opened dish to my father. I did not tell my father and I felt very bad. I think the lady next to me was disgusting, the flight attendance was disgusting and ill responsible to the customer's well being. I think this is a very poor professional ethic. It was raining when we landed and we needed to take a shuttle to the gate. A perfect flying experience after a long trip!!! I fly long distance quite often but rarely chose Thai Airway. Every time I fly with Thai Airway, there will be something that makes me feel horrible to be born as a Thai. This will be my last time flying with Thai Airway. TG 665 Shanghai - Bangkok Seat 31 B and C please do not show any option for Thai Airway the next time I search for a flight!!!"
Pros: "Great flight attendants."
Pros: "Seat was nice but it was a different plane than usual."
Cons: "Food was bad."
Pros: "The flight was perfect from beginning to end, smooth flight, excellent service, clean plane, comfortable seat and best of all not crowded."
Cons: "There was a five hour delay"
Cons: "Flight was over an hour late due to the logistical incompet nice of the Kathmandu airport. This is a chronic problem."
Pros: "Easy check-in, friendly, helpful attendants, on-time departure and arrival.."
Cons: "My seat back wouldn't lock in place. Every time I would move or lean, the seat back would shift. My phone and book wouldn't stay in the pocket in front of me. They would fall out of the bottom and onto the floor. I love Thai food, but food on the flight was not good at all; bland and unappetizing. My foot became pinched hard against the food cart during meal service."
Cons: "Boarding a Thai Airways flight is always a bit chaotic... there is typically an unexplained delay of unknown duration. once on board, service is very good."
Pros: "Each seat has phone charger!!!"
Pros: "Flying in 747 again"
Cons: "Old plane"
Pros: "Excellent and very nice crew."
Cons: "No vigitirian food"
Cons: "Service in business class on Thai Airways is very mediocre. No smiles, and no interest. Not especially comfortable seats, boring food. Thai Airways is quite expensive but is absolutely NOT a premium product."
Cons: "Excellent flight. No complaints, good boarding, friendly crew"
Cons: "Worst airline ever"
Cons: "A bit more space. Knees were right up against seat in front of me."
Pros: "Crew was ok"
Cons: "There was no beverage service per se. the cart came out, but I was never offered a beverage."
Cons: "It is one of the best low cost airline.Ground staff very helpful even the cabin crew were supportive"
Pros: "It was only a2 hour flight."
Cons: "Nothing Free! Have to pay for water! 40 baht for a 10 baht water"
Pros: "Flight arrived early quick and easy boarding Good seat"
Cons: "Nothing. It was just as expected"
Pros: "I was in three empty seats all to myself"
Cons: "it was very basic no tv or music"
Cons: "Delay"
Pros: "The flight attendants."
Cons: "The cheapness of the flight and the food."
Cons: "Flight was 2 Hours late and we missed our connection. We had to wait 3 hours to get a later fligh."
Cons: "Flight 502 from BKK to HKG was changed from Boarding Gate 1 to 3 in Don Muang at a time when the previous flight at Boarding Gate 3 has NOT YET started boarding. A huge crowd from BG1 flooded to BG3 when the flight to Wuhan, China has not yet started boarding. It was 15 minutes before scheduled boarding (15:55) and a long line already formed at BG1. Those in line have to move to BG3 and have to line up all over again. We waited for at least 30 mins before the Wuhan flight finished boarding at BG3. The line was ill-formed and many Chinese tourists pushed their way through disregarding the line. Air Asia should have deferred the announcement of boarding gate change for the HKG flight until the Wuhan flight has completed boarding. This was a poor handling of boarding."
Pros: "Very delayed first segment. Fortunately the second segment was more delayed! No announcements about the delays."
Cons: "My knees were touching the seat ahead of me although the seat was upright. Any recline would have been unbearable & painful."
Pros: "Great crew and punctuality of flight."
Cons: "Horrible check in queue and boarding without using aerobridge"
Pros: "AIR conditioned cabin while boarding= no sweat.."
Cons: "Plane arrived from Bangkok late so our flight was late. No notice given. Lithium battery packs are allowed on board but not in checked baggage. Bag security used to be before check in but ate not in BKK DM. Huge hassle trying to get battery pack back when back at.DM. ugly."
Pros: "Both outbound and return flights departed on time."
Cons: "When booking this return flight with Air Asia we had to pay for baggage.Not sure if its with Kyak or Air Asia but Having included baggage for outbound we were shocked to find it wasn’t included for the return. This cost us £147 at check in which was a shock.This hasn’t happened with Hong Kong Airlines previously. I think either your website or Air Asia’s need a block when booking return flights so you include baggage for both sectors.This would avoid the shock and excessive cost at check in."
Pros: "All went well good directions at airport"
Cons: "Air aisia check in terminal 2 not 1"
Pros: "THE LEATHER SEATING."
Cons: "NOT MUCH CABIN SPACE.....HAD TO SQUEEZE MY BAG IN BECAUSE EVERYONE HAD LEFT ME VERY LITTLE ROOM."
Pros: "Crew was nice and they let us move to more open seats during flight."
Cons: "Had to pay 35 for checked bag which is usually 25. Didn't offer food or snacks complimentary."
Pros: "Cheap ticket price at purchase ends up being more expensive as they have figured out how to charge an entire extra ticket for a checked bag. Outrageously stingy and underhanded airline. Will never use again."
Cons: "Stingy and underhanded pricing model."
Pros: "All went okay"
Cons: "Small seat pitch, only 29 inches"
Pros: "on-time boarding"
Cons: "No TV, not polite crew"
Pros: "Very nice large bathroom! Very tasty hot chicken & cheese sandwich. Smooth check in and flight. Thanks!"
Cons: "Liked it all"
Cons: "For tall people - there isn't very much leg space, but this was OK for a short flight"
Pros: "The flight itself was very reasonably priced."
Cons: "They charged us for a checked bag and it is on a sliding weight scale. If you check your bag be prepared to pay more if it is over 15kilograms. Also, there is no complimentary beverage service. Snacks and drinks are available for a fee. The seats are pretty small. If you have longer legs expect them to hit the tray table even when it's in its full upright position."
Pros: "Not a single thing"
Cons: "I didn't like the fact that the airplane was half empty but jet I couldn't sit by my friend, no beverages were served and not allowed to consume your own food or drinks either"
Pros: "Cheap fare. Flight was on time (this time)."
Cons: "Online checkin didnt work. I made several attempts. Then I spent 45 minutes waiting for online chat to help. We agreed on my seat and the size bag I wanted to buy and the amount. When I turned up at airport they had no record of this conversation (although I could show it to them from my laptop) and wanted to charge me baggage fees at an extortionate rate. Terrible customer service experience all around."
Pros: "I had no real issues with this flight. I had just enough room, overhead bins were bigger than expected so no issues there."
Cons: "You'll be charged for anything that you buy on the plane so try to come prepared with water and snacks to save a bit of money."
Cons: "They charge $60 for checked baggage even though it's an international flight"
Pros: "Quick boarding, on time, professional staff. Can get cheap food ahead of time, but only recommended if you won't have time to eat otherwise because the food isn't great."
Cons: "No individual seat entertainment, less legroom than other carriers"
Pros: "Food was excellent and price for food was reasonable"
Pros: "none"
Cons: "it was so cold on the plane and I told the crew, they just say no blanket and left. The chair is so bad, narrow and uncomfortable."
Pros: "Nothing, AirAsia was great 5 years ago but now their additional charges are excesive, their personal is one of the worst (very hard to find a bad person in Thailand and all AirAsia personal are intransigente people)"
Cons: "Their fees for First baggae are excesive, they accept very few kg per bag, they charge much much more per extra kg than any other airline. I will never use this airline again, we paid mode in extra fees than in tickets and service was aweful."
Pros: "So many hidden fees and hassles with Asia Air...better to pay more with a better airline."
Pros: "The staff were friendly and polite."
Cons: "There was a slight delay."
Pros: "We took off and landed on time."
Cons: "There were hundreds of mosquitos on the plane and they decided to spray bug spray after they closed the doors right before take off!! Hands down one of the most disgusting experiences of my life. They also ripped us off with our checked luggage. Not pleased."
Cons: "No announcement for one hour delayed return flight."
Pros: "everything was as described and expected... economical and reliable"
Cons: "not even a peanut or water... know before you go!"
Pros: "Punctual and no issues"
Pros: "Was able to change my seat at the counter due to"
Cons: "Tiny seats. Paying for water so I could take some medicine. Not being allowed to bring food or drinks on the plane."
Pros: "The cheap fare for the flight"
Cons: "Being charged for water. Terrible crew attitude."
Pros: "Helped me with additional baggage and didn't exploit that I had forgotten to book my luggage."
Pros: "Nothing"
Cons: "No service, everything must be purchased, even a cup of water. Smallest 'large' plane I'd ever been on. No coordination, bad flight overall"
Pros: "The crew on the plane was the only satisfying part."
Cons: "Terrible experience, very much like the other international reviewers on this page. Baggage fees are costlier than the costs of seats. Could barely fit baggage under the seat. The outside crew was not friendly and did not understand English fully."
Pros: "Cheap flight."
Cons: "You pay more than the ticket for each piece of check in, for each leg, which has a nominal weight limit of 15kg. No outside food or drink. Tiny seats, which for a 6' male, had severe legroom issues with a bottle of water in the seat pocket."
Cons: "nowhere did I read that you had to pay for baggage. what I thought was a value price ended up costing much more than a full service airline."
Cons: "Checking was busy and disorganized. Plus I was charged for everything. There was a surprise checked bag charge. My girlfriend is in a wheelchair and can't travel without checking a bag with medical supplies. In the US, the charge is usually waived. On this flight, not only did we get charged, but we got double charged for not booking the checked bag ahead of time. In addition, nothing was for free on the plane. It was a terrible travel experience."
Pros: "Staff was pleasant on the short flight"
Cons: "It's a cheap airline so no frills, literally nothing."
Cons: "Refused to check our baggage through Bangkok to our connection AirAsia flight. Spent two hours claiming and rechecking in understaffed chaos"
Cons: "I tried paying for checked baggage while checking in online, but the website would always ignore my checked baggage selections no matter which option I select - it just wouldn't add the checked baggage payment to the checkout. Then, when I was dropping off baggage I was charged $72 per small bag!!! This is offensive and ridiculous to charge $72 per 10Kg bag when their website isn't even allowing to prepay at a lower rate. This may have been OK if this was a low-coster with $50 flights, but this was a $500 ticket and I did not expect to pay another $144 for checking in bags. To make matters worse, we had 3 small bags and intended to check all 3 in, now we did not want to pay $216, so we took one of the bags with us and of course had to part with the christmas presents that we wrapped for each other at the security line. We also paid for "hot seat" - this is yet another rip off. Hot seat does not add extra legroom, no extra comfort, just an earlier boarding time, so that you can spend more time in the stuffy cabin. Food and entertainment was not even present on the flight. You had to pre-purchase food to get any and none was sold on the flight, the didn't even offer a glass of water, not even for a fee."
Loved the food and comfort . Unprofessional staff but having good intent . Poor knowledge but still reminds you of Maharaja Culture !!!
Air craft needs maintenance
The plane is really worn out. The IFE does not function - it’s time to say bye to the 777-200LRs. The aircraft was VT-ALH and urgently needs a refurbish !
I had booked for a child meal but it didn't appear on flt. attendent list. Wrapping of sandwich and sweet was poor. Did not give confidence of hygiene.
Kayak doesn't even know that the flight was canceled. Kayak does not have any customer service, well they theoretically have one, but nobody responds. Beware of using Kayak for booking your ticket.
I liked that they got me to my destination in one piece. The air staff were nice. Other than that it was a horrible experience. One segment was cancelled without notice. Next segment delayed by 13 hrs. No one picks up phone calls. Rude and incompetent ground agents. They don't care about stranded passengers. Old dirty aircraft. Non working seats and displays. Never flying Air India
Crew service was good. But old flight, broken seats made 17 hours journey uncomfortable.
Pros: "The chairs was comfortable and crew was nice"
Cons: "Again food option all the time is spicy."
Pros: "Crew were great!"
Cons: "Delaying the flight by 35 minutes meant I would likely miss my connection. I booked another flight just in case for an hour and a half later. Then delays departing mean that I almost missed my second flight. Thanks to lead cabin crew's assistance and the ground crew at HKIA I made the connection to Shanghai by a minute or two. Boarding was a bit disorganized."
Pros: "4 hours delayed and horrible service. I really hate this flight company!!!!"
Cons: "Punctuality and better service. Please let passengers know early of any changes. Utterly shocked."
Pros: "Food served!"
Cons: "No leaky fluid from bin top."
Pros: "The crew was very nice, but I did not require a lot of attention."
Pros: "Flight was cancelled"
Cons: "Flight was canceled"
Cons: "Seats, leg space."
Pros: "The flight went very smoothly. We left the gate 10 minutes ahead of schedule, and landed early. The crew was very good. Landing was perfect."
Pros: "Service was great. Everything was done in a proper professional manner."
Cons: "I requested to make adjustments for my return flight but the crew straight away declined. Basically I wanted to catch a sooner flight to be with family on Xmas Eve."
Pros: "Very good service, specious legroom in economy class, tasty food and helpful staff"
Cons: "Nothing much"
Pros: "Good. I like it."
Pros: "i have never flown before so i was very surprise that all the staff was very good and very helpful. i have told my family and friend what a good Experience i had"
Pros: "Nice new entertainment system. Good sound and video."
Pros: "The flight was not full, which was great as I could stretch. I had requested a special meal and it was served. The crew were nice and attentive."
Cons: "Delay in luggage delivery at Bangalore."
Pros: "The price of my international flight was significantly cheaper than other airlines, but Air India was wonderful. The food (for airline food) was good, the seats comfortable, and the selection of movies was great. A button was missing from my inflight entertainment system remote, but I used the touch screen to navigate, so it wasn’t a problem. Will fly Air India again."
Cons: "Inside of the plane shows a few cosmetic signs of wear."
Pros: "The Kid's meal was the only thing better"
Cons: "The crews were not helpful. I ordered 3 kids'meal for my children but turned up we had only 2. The crew asked me to wait in the first place but later no kid's meal came and they didn't even give me any explanation. The choice of movies was also very limited."
Pros: "Staff were very polite"
Cons: "I didn’t like the seats on the airplane. They weren’t leather or smooth at all. Instead, the seats had orange fabric material on top of them that was very old and worn down. Also the blankets appeared to be reused. I received blankets that were opened from the original packaging. I’ve never road on a plane and experienced this level of discomfort in my life. I normally don’t like to leave bad ratings about companies because the staff were very polite and warm welcoming. I just strongly believe that Air India could use some remodeling for their planes. The level of comfortability is a must for me and I am not booking with this airline again because the seats are so old and snaggy. There were actual cotton balls(lint) on the seats, and I had to place magazines on top of the seat, in order to avoid feeling uncomfortable. The seats looked dirty and felt uncomfortable. And the blankets were old. Honestly, I would’ve preferred impolite staff, rather than experiencing discomfort for about 3 hours. I couldn’t wait to get off as I was going to my destination. And I absolutely dreaded the plane ride back as I was coming from my destination. Air India needs leather, or smooth fake leather seats for comfortability. Also, they need brand new unopened blankets to give to their guest, along with plastic cups as well. I hope this helps, and I hope Air India improves on this for the future."
Cons: "Entertainment system wasn't working. USB port was broken. Seat was not reclining."
Cons: "I was in the check in desk two hours before the flight time. I was asked to go for baggage scanning twice and that took almost hour and half. We had to rush with the kids and didn't get any assistance from the air India ground staff."
Pros: "Service and Food"
Cons: "Entetrainment system and plane quality"
Cons: "Checking in process was long and not organized."
Pros: "Onward journey was good, except for issues with the entertainment system in out sears."
Cons: "other than taht things were comparable to other long haul trips. excepted some snacks to be served in between the 13 plus hrs trip"
Pros: "1. Good food. 2. Air hosts and hostesses were excellent. 3. The baggage handling was good. No damage or loss. 4. No delay, quite punctual all throughout. 5. Boarding was a little messy, mainly due to impatient Indian passengers who won't let other fellow passengers board without a fight for no reason."
Cons: "1. While checking, the front desk person was absolutely miserable. We had a couple of baggage with 25 kilos and others less than 23 kilos. However, she would not let out baggage go until we evenly distribute all of them and make them all less than 24 kilos. We had to open all our bags and suitcases in the airport and redistribute. Quite a nightmare. So for future passengers, if you get someone like her good luck. 2. The Boeing-777 cargo is pretty old. So though it has everything still there is a touch of shabbiness all over the plane. They are not comparable to the top of the line Dreamliners that AI runs quite a bit. 3. Though the entertainment system was good, however, some of the remotes or audio outputs were not working well. Like my audio output was not functional at all. I changed the headphone and it still did not work. They suggested to use my own audio bud, however, I did not have one. 3. Limited beverage choice."
Cons: "Food was very bad"
Pros: "Younger staff working very hard. Very good listener. Always trying to resolve the issue at hand and helping the tiny kids calm down."
Cons: "These long flights are very tough. Every time I travel the TV does not work. At least 5 of them gave up and tried to go back to sleep. Attendants tried to no avail. How much can you eat? Food is typically made for economy class. You get what you pay. But I do have a choice taking other Air liner with new fleet of Air craft. I think I am going to do that."
Pros: "Comfortable"
Cons: "No entertainment"
Pros: "Hot breakfast, with hot beverages, very filling and satisfying."
Cons: "Only vegetarian meals, dirty cabin with grubby overhead panel."
Cons: "Seats leg room & punctuality"
Pros: "The plane given in the flight, Dreamliner 787. Food and service, everything was beyond what we expect in domestic flights. Recommended a thousand times over other domestic Indian airlines"
Cons: "Good service, not responsive."
Pros: "Friendly and helpful staff."
Cons: "Property is a bit old, but in general still in good condition"
Pros: "Absolutely nothing"
Pros: "Nothing"
Cons: "So dirty! Absolutely filthy. Here was human feces all over all of the bathrooms! It was a very long very dirty very smelt flight. I would never fly air India again!"
Pros: "On time"
Cons: "Chang the carpet on the plane, looks like a carpet from motel 6, old dirty"
Pros: "Good food,"
Cons: "The airplane vibrated strongly upon take off and landing making me question its flight worthiness. The service was unusually bad, the air hostess who served me had a very abrupt manner."
Pros: "1 hour check in at Kolkata to Delhi, at first wanted us to recheck bags at Delhi. Finally, bags checked through, but needed to get boarding passes in Delhi. In Delhi, 80 minutes at the desk before boarding passes. They suggested we didn't have return tickets, and kept asking for more information. And this was at business class desk! Finally took 4 of them at the desk to take care of it, and then we were so late couldn't get seats we wanted. Unbelievably bad! Beware!"
Pros: "Crew were very nice. Food was good. Bathroom stank."
Pros: "I liked the movies offered. The food was stale. The bathrooms were not clean. They charged 100$ for 2lb over weight of 1 bag, and additionally they insisted us to check in the diaper bag for a fee of 100$ more. This is not the way you make money. This is a family unfriendly Airline. They told me that since you are already getting the priviledge of checkkng in a stroller, you got to pay 100$ for the excess 2 pounds. But all airlines allow strollers to be checked in for free.. how does that determine the luggage restrictionfor us?"
Pros: "Good price"
Cons: "Please improve your customer service.I had to literally fight with them to cancel my flight."
Pros: "Nothing at all!"
Cons: "your flight is grossly neglected and pathetically maintained. In-Flight service is probably the worst in the industry. STOP SHOWING ATTITUDE THAT YOU ARE DOING A FAVOR BY FLYING US. My personal opinion give the operation back to the founding company TATA GROUP."
Pros: "On time arrival and departure, food service on board"
Cons: "No entertainment system"
Pros: "We had never flown Air India and were very pleased. They have a 24 hour call or chat service available to use which helped us because we had questions. The flight was on time and the flight crew were all very very nice and we found the food to be pretty good. Overall nice experience."
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