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Pros: "Everything"
Cons: "Really, nothing"

Pros: "All was good. Check in was smooth"

Pros: "Very accommodating and friendly crew. Comfy seats, modern plane, and not too full of a flight."
Cons: "Nothing. It was great."

Pros: "This flight was as expected from Emirates airlines, They always make sure that the crew on flights to Europe and Usa is the best."
Cons: "Comparing this flight on Emirates airlines which is from Bahrain going to spain with the previous flight on Emirates airlines as well but was going from Bahrain to Dubai there is a huge difference starting from Time professionalism and crew treatment and captain experience on making the flight comfortable the level of everything changes my flight to Spain was very comfortable and quite and the food was delicious the crew was very helpful and polite the captain is very professional and he made us feel very comfortable in this flight smooth take of and landing."

Cons: "Shitty boarding like in all India airports"

Pros: "Service."

Pros: "The ground crew at the Bombay airport was excellent. Specifically, Saurabh, Sharmilee etc. WE really appreciate their wholehearted support for an issue that came up at the airport. Keep up the good work of ground /check in group at Emirates in Bombay."

Pros: "Everything was very good."

Cons: "Seats are less spacious for me since I’m 6 feet tall"

Cons: "The boarding was long drawn out process, done in two stages that started 2 hours before departure! Why does it have to be this painful?"

Pros: "Good food."

Pros: "I've flown on Emirates multiple times now and I have had a great experience each time"

Pros: "Emirates staff gone out of way to accomodate my seat. Even all the counters were closed. Excellent passenger service."

Cons: "Slow Internet"

Pros: "eg space and the service..."
Cons: "Food wasn't great...Not many selection on old Bollywood movies."

Pros: "Everything"
Cons: "Nothing's"

Cons: "Crew didn't check properly the needs of other passengers,like blankets they didn't give to other passengers including me"

Pros: "Friendly crew, great extras, great food. Superior experience with this airline."

Pros: "The boarding process was very light and smooth . There weren't many pax though."
Cons: "A small smile by the S. Korean cabin attendant whilst conducting the service would have made the flight even more pleasant."

Pros: "The flight was on schedule with professional staff, and clean planes."
Cons: "The food was ordinary."

Pros: "It was good"

Pros: "Comfortable and Well cared for during the flight"
Cons: "Wheelchair help in Dubai is horrible. They need a disabled or aged person on their staff to understand our problems Too many carriage changes and unnecessary location changes. We do not need a guide to understand where to go and lead us along. We need physical help."

Pros: "777 are pretty good"
Cons: "Screen was broken for the whole flight , after repeated calls to the flight attendants nothing was done"

Pros: "Very good services by Emirates, flight was on time, leg room between seats was sufficient, meals were good and staff behavior was good"

Pros: "It was very comfortable for a 14 hour flight."
Cons: "I didn't like the fact that they ran our of my selection of breakfast. We were seated midway on the plane and my breakfast selection ran out before they got to my section."

Pros: "Everything was terrible"

Cons: "The flight was canceled and the staff had no idea how to rebook."

Pros: "The seats were good, more reclining than Etihad, Luftansa and United airlines and a good leg space, although I'm 5'4. Food was good and plentiful."
Cons: "Cleaniness was really bad. There was a puddle of water in the washroom and even after informing the crew twice noone cleaned it."

Cons: "Not enough blockbuster action movies. I expected you would have the new Jason Borne flick for e.g."

Pros: "Availability of choice of meal (vegan)"
Cons: "Crew behaviour in general"

Pros: "Boarding announcements somewhat vague - not repeated often enough"

Cons: "There was a delay in landing that resulted in missing my next flight to Dallas. I had to book another ,really expensive air ticket immediately for the next available flight myself. No assistance was provided. Incurred huge loss and inconvenience due to the delay. The staff was very inconsiderate."

Pros: "Overall the service and the food provided made for a good flight"
Cons: "My flight seat assignment was changed without my knowledge"

Pros: "1. Check-in counter staff is nice 2. Entertainment systems are nice."
Cons: "1. Issue with crew, one of crew member forgot to serve food and after reminding they did not have vegetarian option hence have to stay without food, disappointed with kind of service even after booking ticket with competitive price and providing meal choice in advance. Somehow they managed a vegetarian meal but didn't provide any cutlery to eat which is highly unacceptable. Apologies don't serve any purpose if the passenger remains hungry just because of ignorant staff. 2. About entertainment option, less new bollywood movie choices"

Pros: "Flight entertainment"
Cons: "Crew, food and comfort. Taken out from flight no reason and harassed by land crew by not giving any flight for 24 hours with one baby and one child. No food offered for 8 hours. Not happy at all"

Cons: "Little information provided during the boarding process and long wait. On the flight, the general service was OK"

Pros: "Flights were on time."

Cons: "Food menu must change. Vegetarian Indian food menu is boring."

Cons: "Very poor wifi even if I paid for it."

Pros: "service"
Cons: "none"

Pros: "All the services were excellent"

Pros: "Excellent take off and landing. excellent service provided."

Cons: "Airplane is full and small spaces very small and narrow"

Pros: "Entertainment"
Cons: "The chair should be more inclinable. In long journey it is strenouos"

Pros: "Hospitality"
Cons: "Free Internet quota gets vanished without even using it much. This quota should be increased."

Cons: "My luggage is delayed in Dubai because the earlier flight didn't follow the schedule and delay everything. My laptop and homeworks are all in there and I have big exam the next day so it crews everthing. This is what Emirates should improve next time!"

Cons: "Poor service"

Pros: "Food"

Cons: "They should accommodate older ,wheel chair people to take their carry on bag in checking make them more comfortable flight. Help fast boarding."

Cons: "Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat."

Pros: "The crew was very lazy and not professional"
Cons: "Don't stop demanding from the crew"

Pros: "the crew were so nice"
Cons: "not enough room between seats"

Pros: "The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty."
Cons: "Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches."

Pros: "About as good as they come."
Cons: "Nothing."

Pros: "The app from Swiss air kept me informed and provided Soto checkin and boarding pass. Food was good, crew were friendly and helpful."

Pros: "Seats super comfy"

Pros: "Crew was nice"
Cons: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."

Pros: "Crews was very good and helpful."
Cons: "I have to pay $100 at the airport for my second bag, which was a total surprised to me. Because when the question of how many check bag came up and I put in 2. There should be a warning come up that it will be extra charges for the second bag."

Pros: "The crew was great."
Cons: "There was no entertainment on board. I was in the last row, and my seat would not recline, which made the flight less than comfortable."

Pros: "All operations a-ok"

Pros: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Cons: "The delay to fly was the only issue"

Pros: "The service"
Cons: "No entertainment"

Pros: "Lots of room because plane was half full"
Cons: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."

Pros: "Best flight for a long time. great service and entertainment."
Cons: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."

Pros: "Everything, but the lack of entertainment, and the seats I bought were separated."
Cons: "The lack of entertainment, and the seats I bought were separated."

Pros: "Good food for economy , good selection of new releases movies included , small seat and leg room but not terrible"
Cons: "Made us check our carry on bag because it was too heavy and was told to get it from baggage claim on our connecting flight for it to never show up then waited in line for missing luggage for them to tell us they transferred it and would be waiting at the final destination"

Pros: "Seats were comfortable, food was ok."

Cons: "This is ever the first time we flew with Swiss air and will be the last time. The seats are too tight. If the person in front of you inclined his chair for better comfort, then there is quite challenging for you trying to get out of your seat for washroom etc. The crew services were terrible. Between meals time, there were completely no services such as offering water/drink etc.-did not see a single soul of them, especially on a 9 hours long haul flight! The food was ok. The only thing I like was the chocolate handed out at the end of the journey."

Pros: "The crew did all they can \The Swiss Airlines lounge was superb"
Cons: "The seats are not comfortable The crew insisted I can't bring on a 22" Carry-on"

Cons: "Delayed"

Pros: "good entertainment system, modern aircraft , friendly and competent crew"

Pros: "No assists"
Cons: "Poor service"

Pros: "It was on time"
Cons: "They lost my bag for 6 days. It was an absolute horrible experience. There was a disconnect between their outsourced baggage tracer company and Swiss. Will NEVER fly again."

Cons: "Old planes. Food was okay. Business zeats not too comfortable."

Pros: "Legroom is too little"

Pros: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Cons: "No complaints"

Pros: "The staff was just fabulous! Very nice and sincere. Beautiful smiles. I admired the lipstick on one and she came back and had the name of it written down for me. MAC here I come."

Pros: "Not anything to rave about. The in-flight entertainment was bland - fortunately the flight was only 2 hours. There were various TV screens that could be seen, but no way to listen. In this case it wasn't a loss because I noticed that they were showing cartoons, even though there were no children on board. The snack was a simple sandwich, a little smaller than the size of a hotdog bun. Supposedly it was an artesian Swiss sandwich, but I think they could have done better. Overall, I'm happy with Swiss Air, and would definitely fly with them again."

Pros: "They put us in a nice hotel"
Cons: "Flight was delayed for more than 1 hour and it was overbooked. So they put us on a united flight for today. This flight is also overbooked."

Cons: "Was asked to give up my aisle seat (D 40) seat om a 13 hour flight for a less comfortable one (F). Put on the spot to give up my seat for a couple with a 6 month old infant due to the fact that the attachable bassinet had to be in front of the D seat. Neither the parent or myself felt very good about my displacement."

Pros: "Crew were perfect food was fine"
Cons: "Seat was terrible. 44g is one of the worst seat ever. No place for the my legs..."

Pros: "The crew did a great job of handling our 2-hour delay in starting from Zurich - we were kept updated on what was happening, the aircraft was at a comfortable temperature (not too hot, not too cold), and we were given water during the wait. Also, during the flight, the crew kept coming through with more water, which was VERY NICE! Plus, the moist towels prior to landing. It makes a big difference in comfort levels for such a long flight."
Cons: "The on-board entertainment system was old and very clumsy to handle (with the embedded control in the arm rest). Also, it crashed on me two times and had to be re-booted, which was frustrating and took a long time every time it happened."

Pros: "Excellent pilot, very smooth fly and landing, good comunication, friendly , good food, nice crew,"
Cons: "A little more water, and too little nag wait in Zurich for connecting flight"

Cons: "The wine"

Pros: "Crew was sympathetic to the awful seats"
Cons: "Just fly had access to the worst seats and we could not change them."

Pros: "Enjoyed the food. On demand entertainment. Beverage service."
Cons: "Despite paying for extra leg room I somehow needed more. Not Swiss Airs fault, but I know better for next time."

Pros: "The flight staff was so kind."

Pros: "Coke Zero was available."
Cons: "Limited selection of movies and tv shows and only one food option."

Pros: "Professional Staff; best food on international flight ever."

Pros: "The crew was lovely."
Cons: "The seats were very cramped."

Pros: "Kind and efficient service. Help to board and disembark Good communication. Great customer service."
Cons: "It took some time to get our gate-checked wheel chair, but I have to say, they went out of their way to help us find it."

Pros: "We were able to purchase an upgrade at the airport -- was a great experience."

Pros: "The entertainment consoles are great, plane is modern and clean, staff on board are very considerate and helpful. Flight left and landed on time and our luggage arrived intact. Everything that we paid for we got."
Cons: "The space between the seats is very small, and the seats recline very far, I found myself a bit too tall to fit in them comfortably, as even reclined my neighbors seat was nearly pressed against my nose. My much shorter girlfriend did not have this problem, and slept through the whole flight. SWISS only has one or two check in agents at LAX, and the wait was about 3hr to process the 300-odd passengers on our 777. I know they're only running a flight or two a day from LA, but I am sure there's a speedier and more efficient way to check us all in."

Pros: "The staff were very attentive, there was a free meal - a nice quality (fresh) panini with chicken ant then they came around with beautiful swiss chocolates. best experience on a short flight."
Cons: "nothing!"

Pros: "This flight left on time and landed safely."
Cons: "Not worse than other international flights. Entertainment system better than Lufthansa or United. This plane used the 2 jack connection for headphones, which prevents one from using own/normal stereo jack headphones. The provided phones are terrible had to be cranked really loud because of the plane noise, it was almost impossible to understand dialogues in movies."

Pros: "Friendly service. Very attentive crew,"
Cons: "Seating comfort is mediocre to poor. I know I only flew economy class, however, sardines have more space."

Pros: "Service and staff were outstanding and would love to use them again!"
Cons: "All was great!"

Pros: "Comfortable business class"
Cons: "Food was not too great"

Cons: "As I had bought the tickets via Air India for a SWISS flight, I was informed that I cannot upgrade to business class, even when I was ready to pay. Inspite of being a SENATOR with the Star Alliance's Miles and More program."

Pros: "Good food good movies"

Pros: "The food was good. The staff very friendly."
Cons: "Nothing"

Pros: "overall it was ok but the service between chicago-istambul and return is superb"
Cons: "Just the difference in the service between delhi-istambul and istambul-delhi is so much lower grade than the service from chicago-istambul and istambul-chicago it is a real turn off"

Pros: "Food and drinks"
Cons: "Business class seats can be a bit wider"

Pros: "Sfo-ist I would rate 5 stars, great hospitality and food. IST-SFO 3 stars, bad food, not a welcoming staff."

Pros: "The food and quality of the flight was incredible."

Cons: "You broke my suitcase"

Pros: "Excellent service. Even the food was great :-). The bathroom cream and parfume were a nice touch. Nice hot towels, Nice touch to provide a menu! Check-in was a breeze"

Pros: "Never fly again"
Cons: "Nothing"

Pros: "Friendly and accommodating crew, surprisingly great food, and nice drink options."
Cons: "AC is on initially, then it gets really hot and uncomfortable after the first meal service. i asked a CA if she could help, but the temperature didn't change. This was the pattern for all 4 flights I took recently. Everything else was great though!"

Pros: "Superb service. Good food. Organized on boarding. Not overbooked. New planes. USB available for charging devices."
Cons: "Long layover in Istanbul."

Pros: "Asked for emergency exit but was told to pay. Managed to change inside the plane."
Cons: "Turkish now joins the sad club of airlines that charges for better seats."

Pros: "Food was good"
Cons: "Hour and a half delay"

Pros: "customer service, food, entertainment."
Cons: "small seats"

Cons: "My flight was delayed, and the wrong gate was initially listed for my connecting flight, causing me to miss my flight. I asked to transfer to the next flight, but the staff there argued with me and refused to do so, saying I must purchase another ticket. I was forced to purchase a visa, go through passport processing, and purchase a new ticket that cost nearly as much as my entire round trip ticket from the US. I then had to pay to stay overnight in a hotel and had to make alternate arrangements to meet my hosts when I finally reached my destination."

Pros: "Staff was courteous and wore smiles..."
Cons: "The food could have been better..."

Cons: "It was very hot during the entire flight."

Pros: "I liked the entertainment- plenty of things to watch and listen to. Food was good. I also enjoyed the service, hot towels and friendliness of staff. Overall, it was a great experience!"
Cons: "Sitting next to many kids who were very noisy and messy. They completely trashed the bathrooms which did not make it fun for me to use after them. This is just what I did not like- I understand this is no fault of the airlines or their staff. I am just more aware that several Turkish families may fly back and forth with their children and as a passenger, you may be seated close to them on the plane- just a thought."

Pros: "It seems like the company and crew go above and beyond for its passengers. Even those in cabin. We still get treated like first class. That's awesome."

Cons: "Hardly any leg space"

Cons: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."

Cons: "The additional security check for flight from Istanbul to US was somewhat unpleasant as women were called out from the line to be separated from men for security check. They should have wait for each family to come up for their turn to be checked, so families would not need to be separated for a while."

Cons: "Cleanliness of the aircraft, service of the crew members"

Pros: "Traveling business class makes all the difference, as it should. Trolley service lets one see and choose a meal. Attendants were very nice and helpful. Also, the Turkish Air Lounge in Istanbul is incredible and almost worth a destination in its own right."

Pros: "I just wanted to take a moment to thank you guys for the affordable luxury that your airline brings to the everyday traveler. Your food is delectable and your service unmatched."

Pros: "Service"
Cons: "N/A"

Pros: "Good food. I would say there is scope for improvement on wines"

Pros: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Cons: "Thankfully I did not have to interact with the flight crew or on-ground customer service very much, especially after my flight from San Francisco to Istanbul (which was an absolute nightmare)."

Pros: "I liked the aircraft. They were fairly new and well maintained. New inflight entertainment and movies. Fairly spacious for a medium sized person."
Cons: "I feel the food could have been better."

Cons: "Return flight from Delhi to Istanbul to Houston cancelled on Jan 8 2017 due to bad weather in Istanbul. Extremely poor to non-existent process in communicating and rerouting passengers. Frustrating to me and monumental time loss for business travellers like me."

Pros: "Seat comfortable good leg space"
Cons: "Food quality and selection of items and taste"

Pros: "The service was good, inflight amenities were nice."

Pros: "Nothing"
Cons: "They changed my flight date so many times, I was unable to fly"

Cons: "Employees didnt look or act very welcoming. Very little food."

Pros: "I really appreciated the service. I asked questions that were real to me but could come across like childish and the staff took great care of me."

Pros: "Overall journey was ok"
Cons: "I am vegeterian. Food was horrible :("

Pros: "Food and service very good"

Pros: "Duration of the flight is good."

Cons: "Staff on Istanbul airport is rude. They don't respond to people"

Pros: "Loved the entertainment center and options. Loved the frequency of beverage service."
Cons: "Nothing. Everything was great!"

Pros: "Everything"

Pros: "On time"
Cons: "Food chairs"

Pros: "Entertainment system, food"
Cons: "Announcements illegible"

Pros: "Flight attendants have a great attitude and are very helpful. Clean interiors, nice seats."

Cons: "I lost my lagguge You"

Cons: "everytime the food from India to Istanbul is not very good, on all other flights like Miami to IST or IST to Zurich the food is excellent We flew Turkish already some time ago, also to India and we made the same experience."

Pros: "Flowers in the bathroom! WOW! Hot rolls with meals! Wide variety of choices in online movies. Somehow my name was dropped from the Vegetarian Meal list. (It was there DEL to Istanbul, but not Istanbul to MIA). So, the chief made a grilled veggie plate for me that was excellent. Crew was very polite and handled the situation in a friendly & professional manner."
Cons: "I reserved an aisle seat. Due to lower back & hip problems I need to get up and stretch. Turkish Airlines changed my seat reservation to a middle seat. The woman next to me was rather large, took up a lot of real estate (took up her seat and overflowed onto mine) and was unfriendly. It was impossible for me to get up, or to stretch. I was unable to return to work today due to sciatica problems related to flight seating. (I checked with the flight drew. The plane was full. There were no aisle seats available even if I could afford to upgrade to another class.)"

Cons: "Food disaster always same Organisations very bad"

Pros: "NennnnnM"

Pros: "It was a delayed flight due to fog and the crew passed out bottles of water as we waited. They helped put bags up and changed seats with little fuss. I will definitely fly them again."

Pros: "Big aircraft made it a smooth flight"

Cons: "Boarding process could be better. They can board the end rows first and go back to the first rows. This will help with better flow with passengers not blocking the pathways."

Cons: "The flight was delayed several times and we were kept waiting at the gate without knowing when exactly we will leave."

Pros: "Crew members were friendly."
Cons: "Bathrooms need freshners, many passenger, infants , kids use it. It smell not unclean ."

Cons: "Too high price tickey and had to buy luggage"

Pros: "Nothing"
Cons: "Not making my connection due to plane delay, poor boarding processes, long Lufthansa lines, and slow customer service. Couldn't make my connecting flight or the flight after that because they were over booked. Then was sent to Brussels with a 4 hour layover, and missed my Saturday interview at 4 pm. Then the Brussels Airlines flight was delayed. Never again."

Pros: "The cheese sandwich was good."
Cons: "Flight left late. Airport employees weren't helpful. The plane was hot."

Pros: "Business class for great price but I’m tall and not much extra legroom"

Cons: "N/A"

Cons: "I didn't fly with Lufthansa...n I didn't fly to Frankfurt..right now I'm in Zurich...Switzerland..."

Pros: "Treated with kindness and courtesy by ground and cabin staff."

Pros: "The crew was nice"
Cons: "The boarding process and the fees"

Pros: "Staff were efficient and friendly, constantly offering juice and water."
Cons: "Boarding could have been a lot better organized they need to do it the same way Lufthansa does in Los Angeles"

Cons: "The gate was moved three times."

Cons: "It was a different way later flight"

Pros: "Everything."

Pros: "Nothing."
Cons: "Having to wait 3 hours to catch the next plane. Also Frankfurt airport takes too long to get from one place to another- it’s a maze and there are too many slow checkpoints for connecting flights."

Cons: "Crew was nice, but big push to check-in carry-on. There was in fact plenty of room in overhead bin"

Cons: "They made me sit next to a special needs person and did not warn me. I didn’t signup to keep helping the elderly."

Cons: "My bag did not make the connection. Had to make a claim and was told it would be on the next flight arriving at 12:30 PM. I did not receive it until 10:00 PM at our lodging."

Pros: "Great service, on time departures and arrivals, lie flat seats in business class. The planes were relatively new. Waiting lounges at Delhi and Frankfurt are well stocked with food."
Cons: "Almost nothing"

Pros: "Staff and flight were great. We were surrounded by kind of rude flyers. They complained when my husband moved the seat back. And they were just standing in the aisle most of the time. Person in front of me stretched her arms over the seat so her hands were dangling in front of me and fingers in my screen. I know we were in coach, but maybe another inch of separation would be nice for such long flights."
Cons: "See above."

Pros: "I like the lufthansa Flight. The Crew was Amazing."
Cons: "I didn't like there UNITED Flight merger/connecting flight. United flights are not comfortable at all especially seat's cushion. There in-flight Touch Screens are pathetic. Either United Airlines need to upgrade there planes or Lufthansa should think of avoiding them"

Pros: "Great flight crew, very friendly. Was just slightly alarmed that my friends and I never once had to show ID or passport to get onto the plane, especially given the current turmoil in europe. otherwise, enjoyed the flight and will fly more"

Pros: "Roomy seats and good space between rows. Didn't have the feel of being on a cattle car like most flights in the US"
Cons: "Boarding process. Felt like a mad dash just to scan your boarding pass."

Pros: "Movie choices"
Cons: "Crew was very very rude , special meals were not provided in spite of being confirmed many weeks before"

Pros: "Upgrade!"
Cons: "Boarding a blitz chaotic"

Pros: "Courteous service."
Cons: "Food is bland, unimaginative and below par. No english news papers."

Pros: "I appreciated the advance boarding for families traveling with younger children. Plenty of time to settle in with the kiddos."

Cons: "This airline has little respect for its customers. In the economy/coach cabin, they squeeze the seat distances to such an extent that, when the person in front of you leans their chair back, you cannot get out of your seat at an upright angle. You have to significantly bend your body. To not loose your balance, you have to grab on to the seat in front of you and that disturbs the other passenger. If they're sleeping, they can be woken up by that. Lufthansa does not care much for its passengers. Nor do many other companies, for that matter, but I think Lufthansa is taking things further than most airlines. It is a disgrace. Their brand is not what it once was."

Cons: "Everything was good"

Cons: "wheel chair crew ignored us during boarding. my mother had to walk to the gate which was very difficult"

Pros: "On time."
Cons: "changing seat assignment"

Pros: "On time"

Pros: "Flight more or less on time - efficient"
Cons: "Baggage handlers on strike - airport chaotic - Swissport did poor job communicating waht was going on. One bag eventually arrived - took 3 hours second bag did not arrive and apparently did not get transferred in Frankfurt Told they would deliver bag - next day and would text and call - called at 4am !!! I just had come off 20hrs of travel. Phone on mute. No e mail. Now they say will deliver this evening - but no time slot so another wasted vacation day waiting for them to get their act together. Why can't they call/text me with a 30 minute window."

Cons: "Leg space is tight"

Pros: "Lost my tablet and it was returned to me! Great staff."
Cons: "The seat design at exit rows. The pouch is too far away. Made me leave my tablet behind bc it was too far. Nothing of significance to complain about. It was overall, a great flight and safety was put ahead of everything. Well done."

Pros: "See above"
Cons: "See above"

Pros: "The basics were fine."
Cons: "The crew on the flight was really loud and talked about unprofessional things. Every time I was woken up it was by a flight attendant talk to another attendant really loud across the plane. Also, this was advertised as Lufthansa but was actually United. Kayak seems to do this frequently, and as a customer it is confusing and disappointing."

Pros: "Checkin was timely and the agent helpful!"
Cons: "The immigration line was way too long in New Delhi."

Pros: "The airbus seating was comfortable. It was my first time in this type of plane, and it was a great experience, even in coach class. The crew was great. I gave respects and received 10X more. Thank you Lufthansa!"
Cons: "I don't eat much on long flights so I don't have much to share, though I did feel that food quality can be better. To be fair, the same comments apply to all other airlines that I have flown, with Emirates being the exception. No big issues for me personally, though."

Pros: "Everything was great. Never flying again from any other flight"

Pros: "Flying Lufthansa is a much more enjoyable experience than the US based airlines. The seating is alway going to be cramped but the crew is a lot nicer than any of the US based carriers. The flight reached right on time."
Cons: "Seating is cramped"

Cons: "The lines for boarding are ineffective and take too long."

Pros: "Very nice at check in and boarding when we arrived running from our other flight."
Cons: "All fine."

Pros: "I was impressed by the entertainment selection in economy. Also they always had a vegetarian meal for me. The crew on the flight team were always super professional & very pleasant. I enjoyed my flights more because of them."

Pros: "The crew were amazing; very helpful, polite and caring"
Cons: "Food should be less but better quality"

Pros: "Food was good. Attendants were helpful and courteous . Airline was on time."
Cons: "boarding was pretty chaotic. Check in was difficult getting seat assignments. Could not do it on line."

Pros: "The breakfast, one piece of poundcake, that was the only highlight, and one decent size bathroom."
Cons: "Boarding was unorganized, nobody knew what was going on, but the biggest disappointment is there were no movies there are no video screens on the entire plane so unless you bring your own device and have pre-downloaded Air Canada app there are no entertainment options at all! Who ever heard of a transatlantic flight that didn't have a movie? Make sure you download the app so you can at least watch the movies on your tiny screen."

Pros: "Passengers should have been boarded in appropriate groups. We all went in one big jumble and th e process took way too long"

Pros: "Boarding was efficient and the crew were nice."
Cons: "the seating is horrible. it was the tightest seating I've ever experienced."

Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"

Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"

Pros: "Pleasant crew. Appropriate and efficiently served snack."
Cons: "Boarding and disembarkation were slow."

Cons: "Not being 1 hour late"

Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"

Cons: "They left my bag off the plane. Ridiculous."

Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Pros: "I love the food"

Cons: "Larger meals."

Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Cons: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Cons: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Pros: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Cons: "I would have to dream something up."

Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"

Pros: "Good flight, arriving well on time."

Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"

Cons: "Flight was cancelled."

Cons: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Cons: "We did not get two of baggage at the destination."

Pros: "Nice flight, nice crew, and a nice experience."

Cons: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Pros: "Comfortable seats. Warm plane with happy staff."
Cons: "Maybe a second sandwich option for food, not everyone likes cheese."

Pros: "Very friendly crew"

Pros: "Good efficient flight crew friendly and helpful"

Pros: "Comfort economy well worth the extra."

Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"

Pros: "Airline staff good and professional"
Cons: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Pros: "great choice of entertainment content, friendly crew"

Pros: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Pros: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Cons: "The entertainment was quite dated and didn't have new movies etc"

Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"

Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."

Pros: "delayed"

Pros: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Cons: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Pros: "The crew was very nice and helpful."
Cons: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

Pros: "Enough space good wine and on time"
Cons: "Nothing"

Pros: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Cons: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Pros: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Cons: "They didn't give any napkins out with the food which was weird."

Pros: "Leg room. Smiles of the cabin crew."
Cons: "Not enough selection of Electronic Dance Music. Lol!"

Pros: "Very friendly and helpful crew."

Cons: "I had booked a paid seat with extra legroom, but at check in the seat was given to another passenger"