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Cons: Check in was the issue. They want us to pay for the baggage in order to check in. Other aircraft they will check you in they won’t give one person boarding pass untill or unless you pay for the bag.. this way check in will be lot faster.

Pros: Seat comfy, entertainment program plenty, and hosting staff very friendly and professional. I particularly loved the prayer area in the back of the plane.

Cons: Hot food is not great, and lacks the veggies essential to any healthy diet. Even the salad offered with the meals was not tasty.

Pros: Yes, cooperative and professional

Cons: Food selection

Pros: short peaceful ride. Not much food could be served.

Cons: Really bad boarding controll, contributing to grumpy patrons. Just poor management and efficiency created by the airlines with a last minute gate change, but in addition, the personnel were irratable and not well motivated or trained to manage the crowd.

Cons: Alitalia is the worst airline company

Pros: Their was really nothing to like. The plane was late, had to check in a carry on, my luggage was not transferred on time to my connecting flight,

Cons: They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday

Pros: Good attention from crew and very comfortable seats.

Cons: Nothing given the great value for money

Pros: The crew was amazing:)

Cons: The availability to have vegan meals....

Cons:

Pros: It was an ok experience, improved by the head of attendants at the end

Cons: Service was poor at the beginning, but improved to Qatar service as I complained to the supervisor of the attendants Julia

Cons: Seats in economy are tight.

Pros: NOTHING

Cons: No options to change booking and the one given was absorbant pricing

Pros: Very old plane, seats not updated and not working properly, food was served once on an 8 hour flight, there was turbulance for over 5 hours consistently, and the pilots did nothing to go around it. As a pilot, i can tell you this can be avoided. Some of the crew were not friendly. Old movie library.

Cons: New and updated plane, especially business class, more trained crew, seats that work and function normally, better and more food, served a light breakfast on an 8 hr flight. Updated movie library.

Pros: The crew was professional and very engaging

Cons: The food I was served was the same on the last flight I had...wich was 3 weeks prior. A little variety would be appreciated. The quality was excellent, but...

Cons: They didn't give the yellow cards that every traveller need to fill out. So when everyone got off in Shanghai we had all the booths busy with people trying to fill in the papers. All other airlines just give those papers while people are still in the airplane.

Pros: My luggage was missing!!!

Pros: Flight was smooth and on time. Food was tasty and plentiful. Amenities were clean.

Pros: My first flight from Copenhagen to Moscow was good, but the connecting flight wasn’t so much. The seats were terribly uncomfortable and as a tall person I could barely fit in that tiny space. The plane was packed with dozens of children and was impossible to sleep even though I’ve been flying all n

Pros: Amazing crews!

Cons: N/A

Cons: Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight.

Pros: Average crew. Average seat.

Cons: They could have controlled screening babies better. They just let them scream.....

Pros: Flight was in time

Cons: Your travel agent is the worst ever. Never replies to emails and messages sent. Very disappointed and will never book again with your company

Cons: The flight was delayed by up to 8 hours. Apparently, this was not a one-off - Air India flights from IAD to DEL have historically had delays of 3+ pretty much every day.

Pros: The crew were helpful, food was good and it was a comfortable seating with plenty of leg room.

Pros: leg space

Cons: entertainment system, punctuality of flight

Pros: The seats were good for a short flight, which this was. No complaints.

Pros: The flight was ok, nothing special.

Cons: The landing was a little rough, we took a bit of turbulence and it was not pleasant.

Cons: Flight was cancelled. I was rebooked on different flight, arriving in total 6 hours later than planned. My train connection was not valid, and I hhad to buy another ticket.

Pros: Everything

Cons: Nothing

Pros: Crew was nice and friendly

Cons: Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight.

Pros: Nothing!

Cons: We were told they were holding our flight, we ran 3 terminals and they’d already left.

Pros: Nothing

Cons: They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this.

Pros: Nice aircraft

Cons: Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay

Cons: Me

Pros: The Cabin Crew is pleasant when you are boarding the plane

Cons: If you sit towards the back of the plane, you risk not being served at all due to the short flight. If you are served, you get 10 minutes to eat before they have to pick up the trays.

Pros: Amazing crew. Seat upgraded to business class. Superb service and comfort!

Pros: ICE program and WiFi made the trip comfortable.

Cons: Depending on the plane, you may not get comfortable seats and have difficulty using the touchscreen. The cabin crew is a bit slow in responding to requests and show attitude.

Pros: The economy seat was surprisingly comfortable

Pros: Entertainment and food was good. Pilot kept good communication with passengers. Some of the inflight crew were nice and willing to help

Cons: Some flight attendants should show more willingness to assist and help passengers. Boarding was a bit messy plus they changed boarding gate last minute. Flight was delayed almost one hr

Pros: Crew was courteous and professional. Food was okay. Movie selection really good.

Cons: Wider seats and more leg room.

Pros: In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options.

Cons: They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience.

Pros: Crew, service, clean. Free wifi.

Cons: Nothing . Perfect flight.

Pros: Elal is simply horrid. Worse than low cost companies and very expensive. The only thing I like is getter get off the plane and knowing I will do anything to fly with another company next time

Cons: Lousy experience all round. Too pissed off to provide detail

Cons: 2 hrs delay on top of bad adirtude

Pros: לא ניתן מספיק מזון, המסכים היו בעייתים, מטוס מאוד מיושן הדיילות לא הציעו מספיק שתייה

Pros: Attentive crew, plenty to drink

Cons: Not crazy about the seat arrangement on this plane

Pros: Staff was friendly and responsive.

Cons: USB slot that works and also headphone jack that works. Warm food will be appreciated

Pros: Everything went smoothly and I was very pleased with flight experience from beginning to end

Pros: amazing crew

Cons: nothing it was perfect

Pros: Crew, food and beverage

Cons: Wifi

Cons: Crew was very rude when giving veg meals. Even though we had confirmed veg meals multiple times with the airline prior to boarding, they still did not know that we had a specially requested Meal. After notifying the crew of this, one member gave us an extra meal. Another extremely rude staff member then proceeded to yell at us for eating meal. This was extremely uncalled for and has severly ruined the reputation of this airline in our eyes. The customer should still be addressed with some common courtesy and not be treated as if they are beneath the crew members, as if we are at fault for the crew's own carelessly stupid mistakes and lack of organization and proper communication

Cons: flight was overbooked had to stay in abu dhabi

Pros: Seats were comfortable.

Cons: Worst ground staff in Abu Dhabi and in LA. Will never fly them again. Were very unhelpful when boarding the flight in Abu Dhabi. In fact they encouraged us to not board and take another flight the next day!!! Worst flying experience ever. Will never fly them again!!!

Pros: I liked the professionalisim and food and hospitality, OUTSTANDING AND SURPRISING!!!

Cons: Saudi Airlines is developing rapidly and quickly, OUTSTANDING!!!

Pros: Positive and helpful crew. A few new movies recently released kept me entertained.

Cons: The food was not catered to my taste buds it was strictly Arabic cuisine. The software that shows the realtime flight map looked very outdated and complicated to use. No blinds or earbuds given for sleep. Not enough food given for long flight

Pros: Coffee was excellent.

Cons: Flight was delayed, we almost missed our connecting flight and our bags were not on the same flight.

Pros: Seat comfy, entertainment program plenty, and hosting staff very friendly and professional. I particularly loved the prayer area in the back of the plane.

Cons: Hot food is not great, and lacks the veggies essential to any healthy diet. Even the salad offered with the meals was not tasty.

Pros: Clean aircraft, polite crew.

Cons: 1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food

Pros: Space, happy vibes, clean

Cons: Nothing it was super

Pros: Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes.

Pros: It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight.

Cons: The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like.

Cons: Meals

Pros: we arrived on time, left on time. The crew was nice and looked after everyone.

Pros: Their was really nothing to like. The plane was late, had to check in a carry on, my luggage was not transferred on time to my connecting flight,

Cons: the food is terrible. he literally dropped my bread and picked it back up to give to me. it was soggy, tasteless and disgusting even more given the rude crew. I never comment a review unless it was a good or extremely terrible experience. One of the crew members was extremely rude to Americans. God forbid we ask him a question he would keep walking. For the price I paid and the duration of my flight (12 hours from LAX-FCO) I wish I chose a different airline. that was the most uncomfortable flight I've had in a long time and I travel often.

Pros: In flight entertainment was definitely above average.

Cons: Crew were very impersonal. Didn’t seem to care about the needs of the passengers.

Pros: Surprised to get a meal on such a short flight! Very good service.

Pros: The flight and crew were excellent. Turkish Airlines business is always good.

Cons: The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana.

Cons: Seats in economy are tight.

Pros: Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable.

Cons: The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers.

Pros: Amazing food, There were pillows, blankets and earbuds on every seat. Really a great flight overall and I would fly with them again.

Cons: The only minor complaint was that the seats are so small that when the person in front of you reclines, you literally can’t get out of your seat.

Cons: Avoid spilling coke on the passengers

Pros: Very nice crew. The flight attendant brought me a second dessert after I raved about it (excellent strawberry mousse!) Warm croissants and bread for breakfast! The even came with seconds. Yes! Delicious Easter eggs on both flights. Good selection of movies

Cons: The width of the seats. Tricky to have that elbow rest, it is you or your neighbor!

Pros: 8 horas de atrasó en la salida del vuelo la comida solo con picante sin otras opciones

Cons: la amabilidad del personal a bordo

Cons: Air India will reschedule your flight and offer no customer service support. Or, actually, they will disrespect you and willfully make things harder for you if you complain or try to rectify the situation. Staff are disinvested and management are incompetent. Avoid Air India if at all possible.

Cons: My chair didn't recline My TVs didn't work dispite rebooting Toilets always untidy Very cold

Pros: Non stop

Cons: Food is worst quality