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Pros: Early boarding. On time

Cons: Cabin temperature v cold

Cons: Huge delay with no prior notice, missed our connectiing flight and caused another huge delay. Stuck at airport now because of the first delay

Pros: :(

Cons: :(

Pros: Everything was excellent .

Pros: TV on board

Cons: The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess answered that they have no competence to transfer me to these places.

Pros: Flat bed, updated aircraft.

Cons: Virgin Atlantic is still much better. From offering pajamas to organizing boarding. SVO was disorganized, both international flights NYC and Düsseldorf were boarding from the same gate pocket (22 and 21) at the same time. Ski priority members had to fight the way to check in.

Cons: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.

Pros: Nothing

Cons: Descent and landing were not pleasant while the weather was fine

Cons: Crew didn’t show up. They later said it that they weren’t picked up. Weak excuse since they’re probably near the airport/airline could have informed us/flight could have been delayed properly. Everyone was there, plane was locked and departure delayed by some 36-40 minutes

Cons: The A330 really needs a makeover... Other airlines offer a better service in Business class

Pros: The crew was really extremely courteous - and because it's off season, there was a lot of spare space.

Cons: The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)

Cons: Seat assignments sucked. Could not seat together

Cons: Delay

Pros: The crew was really good. They were courteous and helpful.

Cons: Entertainment can be better. No latest English options. Also, inflight wifi would be a really good idea as well.

Cons: The flight was delayed 1.5 hrs. Causing me to barely make it to my transfer. Air India is notoriously bad on punctuality

Pros: Crew was courteous, seat not so comfortable

Cons: no red wine - what is written in the menu in business class was missing the main course meal

Pros: Always great crew.

Cons: I didn't have any cimplaints.

Cons: Vegetarian food. 30% of people are vegetarian

Pros: Crew amazing, seats were comfortable.

Cons: As such everything was fine.

Pros: My flight attendant, Grace, was delightful. There were several challenging passengers around me and I observed her handle them with the grace of someone who embodied their name—Grace.

Cons: No wifi on board. The plane was one of the older ones, but still perfectly nice.

Cons: Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again.

Pros: I like the service in the flight

Cons: Connection to other airlines and at different terminals with taking luggage around was horrible with all flights cancellations

Cons: Everything!! My seat was not extra wide, it was broke and would not recline...14hr flight!! Entertainment system didn’t work right.

Cons: The entertainment system did not work properly

Pros: Entertainment always the best!!! The spacious seat and quick check in system

Cons: The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options

Pros: Staff

Pros: Very improved customer service from previous years.

Pros: Excellent service and ontime takeoff

Pros: Crew was good, food was very good,seats were fine.

Cons: Entertainment options could be better. The entertainment system needed reboot.

Pros: B787 still like new and well maintained.

Cons: This is a long flight I take often one Saudia. The seats still suck!

Pros: The bording was quick and easy. There was enough legroom.

Cons: There were 5 non stop screaming toddlers which made the oversea trip unbearable; and I don't think it's airline's fault. If there was a designated section for families with children, then hopefully the rest of passengers won't become hostages of the noise and craziness. As of food: there was menu with 2 choices; however there was one 1 choice available for lunch and dinner during this trip.

Cons: It left at a bad hour of the day

Pros: Flight crew try hard to please passengers.

Cons: Aeroflot ground staff are rude, aggressive, very poor customer service.

Pros: No comments

Cons: No comments

Cons: None of us who flew from ny , received luggage’s in Dhaka. Still waiting

Cons: Departure on time

Pros: Crew, and timing of flight

Cons: Improving the food and beverage selections.

Pros: I am using SA from the last three years now. This trip change my mind about the airline reputation it’s competing very well with other airlines. The hospitality is improved 300% the staff are very friendly and professional. They listen to customer and resolved their issues if any.

Cons: Departure on time

Pros: Paris/jeddah is always better than Frankfurt/jeddah (in food service, plane size and entertainment... etc)

Cons: Chicken meal was not cooked well, but the flight attendent was nice and switched it to a beef-meal

Pros: B787 still like new and well maintained.

Cons: This is a long flight I take often one Saudia. The seats still suck!

Pros: Was the crew amazing and overall was good

Pros: Getting off the plane

Cons: Upon boarding the airplane, my friend and I found that our seats had been taken by other passengers, leaving us without seats. The flight attendants were not helpful or assertive in helping us figure out why our seats were taken, why other passengers had taken our seats or in making them give us our seats back. Some were even getting upset with us that we weren't seated as the plane was preparing to depart when clearly it wasn't our fault. We ended up having to wait until everyone else had taken a seat so that we could sit in whatever seats were left over. Terrible experience with flight attendants who could do better at problem solving. Its discouraging to know that even if you buy an expensive plane ticket and choose your own seats, you may not get them and could be treated poorly in the process. Will avoid flying air India at all costs in the future.

Cons: There is a lot of difference between flights experience from San Francisco to Delhi and Delhi, India to San Francisco. India to San Francisco was little better. Service was very poor. Food was not on time and quality and quantity was poor. Get your own stuff to save yourself from starving.

Pros: On board crew service, and the meal.

Cons: Lot of things: 1. Flight was delayed about 3 hours, 2. Boarding was chaotic, 3. Disembarkation was more chaotic and delayed, 4. Checked bags took about half an hour to reach the belt.

Cons: The food can be better. There was no proper message regarding delay.

Pros: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Cons: New chairs

Pros: Seats were comfortable and enough room for legs. I liked the movie selection. Crew was great.

Cons: Offer drinks more often

Cons: It left at a bad hour of the day

Cons: Organisation at the airport

Pros: Nada

Cons: Charged me 30 for allegedly overweight suitcase. The they proceed to lose it.

Pros: Comfortable abd lovely

Cons: Internet was not available in the next flight

Pros: All ok

Cons: Half an hour delay

Pros: the seats in couch wwere the narrowest we have experienced! Very uncomfortable and difficult to get out of

Cons: Better seats and the bathrooms were incredibly small. some of the lights did not work

Cons: There was no flight information working. Food was way too less in terms of both quantity and frequency (number of meals).

Cons: The food and in flight entertainment needs improvement.

Pros: We didn't like anything. We booked the ticket in advance, and they didn't inform us about the time change (plane departed 2 hours earlier than the mentioned time in the ticket). On top of that, the staffs were rude and blamed us for missing flight. After a lengthy discussion, they booked for the next flight. For the next flight (1 am), we waited for the wheelchair after getting the ticket to get to the TSA clearance area before boarding the aircraft. After 2 hours wait, one of the airport staff asked to walk to the security area (several senior passengers had difficulty walking) because it was too close to the boarding time, and no one came with the wheelchair. Very disappointing experience with Air India!

Cons: Everything from the basic! The staff surely needs a prompt training in customer service and teach them how to communicate courteously with customers. Need more training to handle issues similar to what we faced, learn how to escalate to their supervisors rather than standing and smiling, and saying that "we cannot do anything at this time." Teach them how to offer free upgrades in this situation, even for the next flight or future flights.

Pros: Seat was very spacious

Cons: The plane showed its age. In flight entertainment screens werent working for most seats

Cons: We were late, no TV screens, bad food and I can go on and on

Cons: no red wine - what is written in the menu in business class was missing the main course meal

Cons: Cabin temperature too warm

Pros: Timelines of flight and courtesy of staff

Cons: Less waiting at Istanbul airport for next flight

Pros: Nothing

Cons: The worst airline ever

Pros: timing, safety, captain take off and landing

Cons: squeezed chairs like low cost flights luggage damage found upon arrival and no-one to handle this but to return back into the residence country Aeroflot office to request the claim !

Pros: nothing

Cons: everything

Cons: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Pros: Crew

Cons: Everything else

Cons: The crew was NOT friendly or helpful, and the dinner served was cold. The bread was even stale. The snacks and breakfast was fine, but it makes a difference when the only main meal is not good.

Cons: Broke my luggage

Pros: I liked the food and the supplies given for the long trip, blanket, eye cover, toothbrush, etc.

Cons: More comfortable seats

Cons: Heating and serving food in plastic containers.

Pros: Crew was terrific. Great service. New aircraft are comfortable too.

Cons: Food. Meals are of poor quality. Bland in taste and rubbery texture.

Cons: The Nairobi airport experience could use a bit of help. there's no a/c and even late at night, it was uncomfortably hot everywhere. Once I'd checked in to the gate I was trapped and couldn't easily leave to get water or go to the restroom, which was increasingly annoying as my flight was delayed. Pretty sure all of this is beyond Qatar Airways' ability to control.

Pros: Amazing aircraft! Amazing crew!

Pros: timing, safety, captain take off and landing

Cons: squeezed chairs like low cost flights luggage damage found upon arrival and no-one to handle this but to return back into the residence country Aeroflot office to request the claim !

Cons: Using the same airline and terminal, they caused us to miss our connection by not having a jetway to a gate. In the time it took to deplane and bus to the terminal, they caused us to miss the connection. This in spite of the plane being still at the gate when we arrived.

Pros: Everything

Cons: Leg space is horrible!