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Pros: "Crew were so much helpful, really appreciate, my wife got sick, they have been amazing"
Cons: "Seats be little spacious"

Cons: "Crew on flight back to philly not as helpful"

Pros: "Crew is amazing and very courteous. The seats were very comfy and food was awesome. Thanks."

Cons: "Best flight ever and I recommend to have it again in the future"

Pros: "Everything was great, as the flight wasn't full, so we could relax"

Pros: "Yes. Pillow cushion too firm"
Cons: "Food needs to be better. Very inconvenient schedule for flights to India from Europe."

Pros: "Crew was friendly."
Cons: "Food"

Pros: "Flight was fine"
Cons: "Did not serve vegetarian food even after repeated requests"

Pros: "Excellent"

Cons: "everything. see what i mentioned above. i will not book through your company again"

Pros: "While my Qatar airways flight from Houston to Doha (# 714) was almost perfect, flight #1335 from Doha to Nairobi was a huge disappointment."
Cons: "The flight attendants didn't seem to know what they were doing, food ran out before i got any breakfast, the IFE system for my seat didn't work,"

Pros: "Super check in, great entertainment options"
Cons: "Cabin crew were not very helpful. Food was average at best."

Pros: "all nice"
Cons: "nothing but avoid bread"

Pros: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Cons: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."

Pros: "Went out of their way to be helpful"

Pros: "Cabin crew service is excellent. Food is very nice. Safe travel."
Cons: "Little bit congested."

Pros: "Food and entertainment"

Cons: "USB port was not working."

Cons: "Lack of crowd control at the gate during boarding. Ihad to"

Pros: "Everything."
Cons: "N/A"

Pros: "Good movies, Comfortable seats"
Cons: "Food could be better."

Pros: "The in flight service was good"
Cons: "The time it took to get the baggage. It took over 2 hours"

Pros: "inflight and qatar airport crews were accomodating eventhough there were backlogs due to delays caused by snow storm."
Cons: "The Ground crews in boston airport were not accomodating."

Pros: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Cons: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"

Pros: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."

Pros: "Food"
Cons: "Observed that one flight attendant from India is giving more attention to a person who is from Navy. He avoided asking what we want for drinks etc. He always ignored us and pushed his cart before we answer. We are very unhappy with his behavior, however, adjusted ourselves."

Pros: "Over all great"
Cons: "Nothing"

Cons: "For 14 hours flight, we were given 1 meal and 1 snack ; that seems too little for a long flight. They didn't have whiskey, only beer and wine...really... I asked the flight attendant to put my cabin luggage in the space above the seats, because I am old and could not do it myself, and he first frowned and asked why....ridiculous"

Cons: "The passenger sitting next to me was really sick due to flu. When i explained the situation and asked for masks to the attendant, you guys did not have even one. I was disappointed with that. I think the flight should have some for these kinds of situation so that other passengers can protect themselves. Thanks."

Pros: "all"

Pros: "Could have done without the awful sexist ads they play on in flight entertainment."

Pros: "Seating"
Cons: "Food"

Pros: "Flight. Conections"
Cons: "Change flexibility, helpfulness"

Pros: "Excellent crew and service"

Pros: "Ground Crew was friendly and did adjust my seating."
Cons: "Food quality was average. More choices needed."

Pros: "Crew is very helpful and friendly. Camecthrough with drinks at good pace. Check in very smooth"
Cons: "Food - very mediocre and felt like each meal was similar"

Pros: "Generally ok but not as good as other Middle East carriers"
Cons: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Cons: "Food was below average Could have been better for elderly people.. Boarding: No wheel chair assist. asked for 2 wheel chair assist - for myself and my spouse..but got for only one.had to wait till last min at boarding where tickets where issued as no one was available..hurried in last min to security gate."

Pros: "food and courtesy of the staff"
Cons: "nothing"

Pros: "Excellent service on all 6 legs of the itinerary. Great selection of food and wine and entertainment. Superb seating layout in business."
Cons: "Frankly nothing!"

Pros: "Boarding and Seat comfort was good"
Cons: "Food quantity in each service was not sufficient. Food quality ok. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"

Pros: "Qatar Airlines - overall was excellent, having flown many times over the Atlantic and Pacific"

Pros: "Great service"
Cons: "Seat comfort"

Pros: "Food was good"
Cons: "The crew did not respond to call lights. No Wi-Fi on such a long flight."

Pros: "The service was great"
Cons: "Nothing"

Cons: "1- Flight from Delhi to Doha was very late, which made it chaotic for us to catch our connection at Doha 2- Entertainment choices were very limited"

Pros: "A350 is a very comfortable plane. More legroom than Emirates. Big difference for long flights."
Cons: "Service could be faster (food, etc). Entertainment system did not work on some of the seats."

Pros: "We liked how attentive your crew members were"
Cons: "The flight we took out from Doha to India was a bad experience the boarding was not handled well and the crew in that flight were not attentive."

Pros: "Great"
Cons: "Non"

Cons: "Make fare more competitive with other airlines."

Pros: "The seating, food, safety measures"
Cons: "You are best nothing to improve"

Pros: "Crew on airport at baggage is not helpful at Mumbai airport very poor"
Cons: "Good Guidance Proper behavior from airport crew"

Pros: "Good food and comfortable seats"
Cons: "Boarding was confused and disorganized, but that seems to be a common problem with ground staff at all Indian airports"

Pros: "Crew was a little curt in giving instructions - open that window ma’am"
Cons: "I requested the meal a little later cause I was asleep... but she said not possible. I would e been ok with a cold meal a little later cause I wasn’t feeling well. Would’ve appreciated a little understanding."

Pros: "Yes crew was good. But the seats being economy, were very congested having very less leg space."
Cons: "Can't say."

Cons: "Accommodation @ Dubai extra bonus Superb"

Cons: "No delay in boarding"

Pros: "Emirates is always amazing"
Cons: "Business Class, lol."

Cons: "You don’t need to have seats next to lavatory. The area was stinking even before the plane took off."

Pros: "No one gave me food. I pressed the button to request services, and had to wait for two hours until someone finally came and get me a drink (the flight was about 3 hours long). This was the worst flight experience that I ever had. Very bad."

Pros: "Was ok"
Cons: "Water bottle to all the passengers."

Pros: "Ladies worked hard"
Cons: "I now understand how the chicken and live stock must feel in their cages and stalls. Perhaps the CEO and management staff must be made to take the same flights in the same conditions in so called Economy class. So much greed! Hoping for the day, Air travel becomes obsolete."

Pros: "Food Staff Service Aircraft"
Cons: "Nothing"

Cons: "Shitty boarding like in all India airports"

Pros: "Ice entertainment is great"
Cons: "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"

Pros: "The ground crew at the Bombay airport was excellent. Specifically, Saurabh, Sharmilee etc. WE really appreciate their wholehearted support for an issue that came up at the airport. Keep up the good work of ground /check in group at Emirates in Bombay."

Pros: "Everything was very good."

Pros: "We like everything, was good experience All over"

Pros: "Clean flight friendly crew but at times they ignored Some senior passengers by asking for juice and they just passed away."
Cons: "Food options could have been better such as better sandwich bread."

Cons: "Boarding announcements weren’t clear and boarding was not separated by zone."

Pros: "Good food."

Pros: "I've flown on Emirates multiple times now and I have had a great experience each time"

Pros: "Good flight and easy transfer."

Pros: "Everything"
Cons: "Nothing's"

Cons: "Broke my bags."

Pros: "It was a comfortable flight since I had 3 seats in my row which I ended up sleeping on."
Cons: "The food was cold and awful and it's hard to understand how can they run out of drinks barely half way through Economy during service. A couple of the cabin crew females were rude."

Cons: "Crew didn't check properly the needs of other passengers,like blankets they didn't give to other passengers including me"

Cons: "the new laptop/camera rule. not enough cushion with bubble wrap, no organization. the crowd and lines werent managed. there isnt insurance available in case anything happens to them since it's out of our hands."

Cons: "not upto the mark."

Pros: "Food nd entertainment"
Cons: "Boarding"

Pros: "The flight crew is great, the plane is modern and the in-flight entertainment is awesome"
Cons: "Food quantities could be more. In such long haul flights, individuals line myself who do not sleep in focus tend to get hungrier."

Pros: "Every thing was ok.but not excellent"
Cons: "Specially for getting down from the plane we had to use stairs that is not good specially for senior citizens."

Cons: "Baggage collection slow still waiting"

Pros: "The boarding process was very light and smooth . There weren't many pax though."
Cons: "A small smile by the S. Korean cabin attendant whilst conducting the service would have made the flight even more pleasant."

Pros: "from start to finish Emirates has always got the best service for economy class, been flying EK from DXB BOM and SEA DXB BOM for last 10 years with complete satisfaction"
Cons: "they are a bit expensive compared to other airlines but given the service cant complain. hopefully they start A380 from SEA"

Pros: "Very clean and comfortable. Staff very attentive."
Cons: "Many sick passengers on board."

Pros: "All was good"

Cons: "Due to visa processing delays I couldn't return back"

Pros: "The flight was on schedule with professional staff, and clean planes."
Cons: "The food was ordinary."

Pros: "It was good"

Pros: "Comfortable and Well cared for during the flight"
Cons: "Wheelchair help in Dubai is horrible. They need a disabled or aged person on their staff to understand our problems Too many carriage changes and unnecessary location changes. We do not need a guide to understand where to go and lead us along. We need physical help."

Pros: "777 are pretty good"
Cons: "Screen was broken for the whole flight , after repeated calls to the flight attendants nothing was done"

Cons: "need more leg room and ability to recline"

Cons: "It seems to me that the flights to India are a little more cramped than the ones from the West to Dubai."

Pros: "Normal checking process completed and waiting at gate early."
Cons: "Flight initially was said to be 1 hour late and then it was cancelled altogether. There was no information about why and what are the next steps. People were just following blindly as the group moved, finally everyone was led out of the airport after immigration cancellation, then to baggage claim where we had to collect all checked in big bags and board a bus to take us to hotel . The hotel was good but getting there with the big bags for just a few hours and then the flight was scheduled for night (12 hrs later than original schedule) They could have just held the checked in baggage with them, or arranged an alternate aircraft to arrive sooner."

Pros: "The seats were good, more reclining than Etihad, Luftansa and United airlines and a good leg space, although I'm 5'4. Food was good and plentiful."
Cons: "Cleaniness was really bad. There was a puddle of water in the washroom and even after informing the crew twice noone cleaned it."

Pros: "Everything"

Pros: "1. Good meal options for a vegetarian like me. 2. Courteous cabin crew"
Cons: "1. Sub-optimal boarding and delayed take-off from BOM to DBX. 2. Non-functioning entertainment kiosk from BOM to DBX"

Cons: "There was a delay in landing that resulted in missing my next flight to Dallas. I had to book another ,really expensive air ticket immediately for the next available flight myself. No assistance was provided. Incurred huge loss and inconvenience due to the delay. The staff was very inconsiderate."

Cons: "Food was served warm. Perhaps the menu could be better, but it wasn’t bad."

Pros: "fresh baked bread!"
Cons: "fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered."

Pros: "Seating was good. Crew was good"
Cons: "Food could be better"

Pros: "Crew, food, boarding, service"
Cons: "Very tight seats. Not enough of leg room"

Cons: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."

Pros: "The crew"
Cons: "Boarding by rows and not like cows all at one time"

Pros: "Swiss is Swiss"
Cons: "nothing"

Pros: "Arrived on time"

Pros: "The food was delicious, the staff was wonderful. Entertainment was awesome."
Cons: "The leg room or seat closeness."

Pros: "The. Crew were amazing"
Cons: "Lpst my luggage"

Pros: "Everything went smoothly on the rebooked flight the next day through Vienna to Newark USA. The flight on Austrian airlines was quite comfortable, good food and entertainment for the long flight. Boarding and deboarding all very smooth. Very helpful SWISS staff helped locate our luggage when we missed connecting flight the previous day."
Cons: "Thunderstorm at Zurich caused delay of our flight into Zurich, and we missed original connecting flight to USA. Many other travelers affected and there were no other flights that day. One wonders if they could have held the flight for one hour or so to allow everyone to make the flight. There was a huge line, 2-3 hours of waiting, at SWISS transfer desk to rebook. It took another 2 hours to locate our luggage. I believe SWISS were required by EU regs to provide overnight accommodations and meals. But the hotel was 30+ km from the airport and we were not confident we would have transport in the morning to make our rebooked flight. Because we could not take the chance already being delayed by a day, we booked an airport hotel at our own expense. Overall experience of the missed connection was negative based on the airline's (SWISS) procedures, but the individual SWISS staff helping us were all helpful and made extra effort to accommodate."

Pros: "the crew was wonderful, I was surprised that they had a little snack on such a short flight, the plane was clean and very comfortable. I plan to use Swiss Air again."
Cons: "nothing"

Pros: "Good product"
Cons: "Seat had some problems, but the crew fixed it for me"

Pros: "Flight was on time"

Pros: "The food was the best I’ve ever had in a plane"
Cons: "Sound quality for the films was awful"

Pros: "Not very much to like. No effort to enhance customer service, accommodate customer needs. I fly a lot of regional and international airlines, was truly underwhelmed."
Cons: "I landed at Zurich airport at 6am with an 11 hour wait and tried to get onto an earlier us bound flight. The ground crew were awful and rude!. The dint make any effort to smile, look at me in the face or ask how I was doing!. Instead she took one look at my ticket and said “ sorry you bought through an agent, I can’t help you”. When I tried to ask if in future it is advisable to book through Swiss airlines directly, the customer service agent looked at me and said “ that’s your problem”- then she turned to her friend and kept talking! Honestly! . The airport terminal E is grey, drab and boring. No TV and only 2 hour of WiFi. I was told I had to pay to use one of their lounges just to get a recliner chair to lay my head for 11 hours. I felt like I was in a holding cell- and the flight was delayed by an hour, had a gate change that they dint tell us till less than 1hour- boy was I glad to leave Zurich!. If that is Swiss hospitality, they have a long way to go. Save your money and use another airline. You will be much happier- trust me."

Pros: "choice of movies were very bad"

Pros: "I was very happy with the overall experience"
Cons: "The crew could have been a little more helpful"

Pros: "Great service; Very comfortable lie flat beds with lots of leg room"

Pros: "Overall excellent. Full professional and caring staff and company."

Pros: "The airline crews politeness & courteous comfortable seating were helpful on meal selection."

Cons: "The headset outlet is still the old one, so you can't use your own ."

Pros: "Flight is conformable.. Crew was fine."
Cons: "experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."

Pros: "Crew was attentive and friendly"
Cons: "Very disorganized boarding."

Pros: "Good clean service that Swiss is known for."
Cons: "There’s never overhead space for carryon. Ever since they went to lift, I have had to put my luggage in a row near the rear, making me wait until the plane almost complete Disembarks before able to get the bag."

Cons: "Ok, old plane."

Pros: "I was fed food and drinks varios times during the flight and that makes me happy! I never went hungry!"

Pros: "Fast journey despite a short delay it arrived on time."
Cons: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."

Pros: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Cons: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."

Pros: "+ Crew, professional and polite."
Cons: "- food unevenly cooked - No entertainment - Small toilet"

Pros: "Nice staff"
Cons: "Old business class, old enterior, cabin too hot, seat uncomfortable due to permanent deflation of cushion."

Pros: "Check in, crew were friendly enough"
Cons: "Worst food ever, vegetarian so called wraps and breakfast. Bland eggs and rotten fruit salad. The fact that when I request a window seat and am told I have one then to find out I don't. Rather tell me that in the first place. This has happened numerous times with swiss. Remote for the entertainment didn't work and although crew said they would reset it they never did. A bit of a pain for a long haul flight of 8 hours...."

Pros: "Services"

Pros: "Good service... good food....on time. I will fly Swiss again."

Pros: "The ambient being so relaxing felt asleep all the way to Zurich."

Cons: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."

Pros: "fast, all good"
Cons: "-"

Pros: "Crew was very nice & humble"
Cons: "Food quality could be better it was tasteless very low standards, & boarding crew in Chicago or in Mumbai needs training because they don't want to give you a choice for food or the seat From Zurich to India & they runout off Nonveg food & crew was telling they have only veg take it or leave it samething Zurich to Chicago if the boarding crew do write thing then this could be avoided ."

Pros: "General good service, food was good"
Cons: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."

Pros: "Decent food, for airline food. I didn't starve for the 8 hours, and the included beer/wine/spirits helps a lot. Entertainment system was enough to help pass the time. This flight had USB chargers...had I known, I would have loaded up my mobile with watchable entertainment."
Cons: "It's still a cattle car for coach travel. Boarding was hectic. Called all passengers at once, which resulted in a crowd pushing to get through the two checkpoints all at once."

Pros: "It was great to have timely service where the staff made sure you were comfortable and pleased with the flight. Great entertainment on board with no technical difficulties. Fantastic experience!"

Pros: "Boarding was very quick and efficient. Seating arrangements were nice pretty average overall."
Cons: "The crew was terrible. Young and in experience was on thing. But worse was they did the bare minimum and then hid out in the back for the rest of the flight. They served a weird cheese sandwich mid flight and would roll their eyes if you asked for water. The food selection and taste was bland or way too salty."

Pros: "The flights were Just as schedule, the arrival time was even earlier than planned. The crew is always available and tries to make the flight as comfortable as it can be. The food is brilliant in comparison to other airlines. To sum up, always a good choice. * this is my 8th flight with Swiss."
Cons: "Nothing."

Pros: "only a short 1 1/2 hr flight but the attendant was wonderful."
Cons: "only problem was with the pull out tray. We were in a bulkhead seat and my husbands tray was loose and tilted and his juice spilled all over. The attendant was very good and helpful in cleaning up. Think that the trays should be checked and tightened if necessary."

Pros: "Lots of snack service and real dinner's! So much yummm"
Cons: "Boarding was kinda weird and confusing."

Pros: "entertainment system was good. Pilot was nice crew was pretty nice ."
Cons: "No leg room uncomfortable seats food has gone way down hill since 2 years ago. None of the good chocolates anymore. check in people at the gates were cold fish."

Pros: "Very efficient airline; all goes smoothly"
Cons: "Paid for preferred seating but legroom was still very bad. I'm small but the legroom was cramped"

Pros: "Great crew"
Cons: "Automated check in machines were horrible and almost caused me to miss my flight"

Pros: "Cabin crew was very nice and organized."
Cons: "Flight delayed , and while waiting for long time I was not sure which gate to wait infront."

Pros: "on time flight; friendly staff"
Cons: "a little warm before takeoff; I did online check-in and I did not get the SMS with the link to download boarding pass; tried twice and didn't work; I've got in on email as luckily I had access to an wifi"

"We had 1h delay. We waited in the place for the whole time."

Cons: "Stay away from Turkish airlines. Customer service is the worst I have ever experienced"

Pros: "Due to my religious faith I had booked special meals on Turkish Airlines. ( isegnent - Turkey to Washington DC ). Not only did the crew decline having my food reservation but they forced me to have food totally against my faith. Not sure if he airlines is biased against religions"
Cons: "Hon our food reservation Provide food as initially requested Unbiased attitude."

Pros: "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."

Cons: "Crew was not helpful at all, didn’t even bother to come when asked for help"

Cons: "Vegetarian meals"

Cons: "Flight attendants have limited English fluency."

Pros: "Yas"

Cons: "Airport arrival experience at passport control was terrible"

Cons: "All gy"

Pros: "Nice service"
Cons: "I enjoyed visit via turkey and not long flight. I felt comfort"

Cons: "Seats are hard as a a rock..it was like A cattle car, no ability to check in on line, service at the counter horrible, baggage ridiculous my 30.L duffle definitely qualified for carry on but my tiny backpack (10 L) small as a purse) made the guy say check the duffel...others had huge rally bags plus back pacjs"

Pros: "overall it was ok but the service between chicago-istambul and return is superb"
Cons: "Just the difference in the service between delhi-istambul and istambul-delhi is so much lower grade than the service from chicago-istambul and istambul-chicago it is a real turn off"

Pros: "The Airbus is such an extremely "customer oriented' airplane."

Pros: "Food and drinks"
Cons: "Business class seats can be a bit wider"

Pros: "The food and quality of the flight was incredible."

Cons: "You broke my suitcase"

Pros: "i like because can interline from qatar airways and baggage through as well. so i do not need to check in again."

Pros: "Food was good. Flight was good. Crew during the flight was good"
Cons: "Service provided during the transfer at Istanbul was not good. Wheelchair assistance was not provided. Staff at Istanbul was not helpful. Directions were not clea.flight"

Pros: "Friendly and accommodating crew, surprisingly great food, and nice drink options."
Cons: "AC is on initially, then it gets really hot and uncomfortable after the first meal service. i asked a CA if she could help, but the temperature didn't change. This was the pattern for all 4 flights I took recently. Everything else was great though!"

Pros: "Awesome"

Pros: "Boarding process started early and was efficient. Short flight so not much to say."
Cons: "We seemed to arrive late even though the boarding started early. Last call was displayed on the monitors 40 min before the flight took off which seemed excessive to me. And in spite of this we still didn’t arrive on time."

Pros: "Overall the plane was very comfortable."
Cons: "Waited on the plane to takeoff for an extra hour without explanation."

Cons: "We had asked for wheel chair. At Istanbul we were made to wait for almost two hours. Our boarding passes were collected by your staff, when I raised my voice, were given one wheel chair and I had to run along with the staff or we could have missed the flight. I wanted to have some grub at airport but there was no time."

Pros: "Boarding was easy"
Cons: "Food, service and very mean crew. Upon landing in Istanbul no guidance is provided about your next flight and nobody helps. Very crowded and small airport."

Pros: "Staff was courteous and wore smiles..."
Cons: "The food could have been better..."

Pros: "Again, the crew was very young and greeting everyone with a smile, very accomodating. Loved the snack (Delta take notes). Time passed fast."

Pros: "i like the reception"
Cons: "i like how the crew welcome me.i all so like the food"

Pros: "It seems like the company and crew go above and beyond for its passengers. Even those in cabin. We still get treated like first class. That's awesome."

Cons: "Hardly any leg space"

Cons: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."

Pros: "Traveling business class makes all the difference, as it should. Trolley service lets one see and choose a meal. Attendants were very nice and helpful. Also, the Turkish Air Lounge in Istanbul is incredible and almost worth a destination in its own right."

Pros: "Movie selections. Larger displays. Comfortable seats. FOOTREST."
Cons: "When going from US to India, food was excellent. But when traveling from India to US, the food was not good at all."

Pros: "I love the food, the crew was very nice, great service. And wonderful entertainment. I love to fly by Turkish in the future. I enjoyed everything."

Pros: "Good filling i"

Pros: "I had a ticket for the 7th and there was no flight on the 7th. I ultimately flew to JFK instead of IAD causing a lot of problems for me and my family that was to pick me up. Not sure I will fly Turkish Airlines again"

Pros: "Service"
Cons: "N/A"

Pros: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Cons: "Thankfully I did not have to interact with the flight crew or on-ground customer service very much, especially after my flight from San Francisco to Istanbul (which was an absolute nightmare)."

Pros: "I liked the aircraft. They were fairly new and well maintained. New inflight entertainment and movies. Fairly spacious for a medium sized person."
Cons: "I feel the food could have been better."

Cons: "Return flight from Delhi to Istanbul to Houston cancelled on Jan 8 2017 due to bad weather in Istanbul. Extremely poor to non-existent process in communicating and rerouting passengers. Frustrating to me and monumental time loss for business travellers like me."

Pros: "This is the shittiest airline. The flight from delhi to istanbul was canceled due to bad weatherBut their customer service is very pathetic. Their was no intimation in a proper manner. They did not try me to adjust in any of their airline. I had to book another flight at a very high price. This is really insane... i will like my entire refund of the journey..."
Cons: "This is the shittiest airline. The flight from delhi to istanbul was canceled due to bad weatherBut their customer service is very pathetic. Their was no intimation in a proper manner. They did not try me to adjust in any of their airline. I had to book another flight at a very high price. This is really insane... i will like my entire refund of the journey..."

Pros: "The service was good, inflight amenities were nice."

Pros: "Nothing"
Cons: "They changed my flight date so many times, I was unable to fly"

Cons: "Employees didnt look or act very welcoming. Very little food."

Pros: "I really appreciated the service. I asked questions that were real to me but could come across like childish and the staff took great care of me."

Pros: "The best flight ever!"

Pros: "Love this airline!!"

Pros: "Everything from above and the fact that my bags got home untouched and on time. It would have been a disaster to have to drive back to Bucharest to pick them up at the later time like it happened with other airlines."
Cons: "Nothing at all"

Cons: "Staff on Istanbul airport is rude. They don't respond to people"

Pros: "Service and food"
Cons: "Wrong passangers were in the plane and we had to take down out baggages and we had a big delay"

Cons: "It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!"

Pros: "Big aircraft made it a smooth flight"

Pros: "The leg room in economy class was average. Not too cramped. There were good selection of entertainment options to watch/listen."
Cons: "The care and friendliness of the staff needs improvement. The quality of the food was poor. Additionally the boarding process needs to be better organized. Property sequence and queues need to be maintained and followed through."

Cons: "Seats not comfortable for long haul, better care"

Pros: "Attention and comfort"

Pros: "Amazing crew and service."
Cons: "Seat space extremely low for tall person."

Pros: "amazing"

Cons: "Boarding process could be better. They can board the end rows first and go back to the first rows. This will help with better flow with passengers not blocking the pathways."

Cons: "Flight delays were unimaginable"

Pros: "Im stuck in London due to flight delays. I will never book with kayak again. I am so fed up with travel ticket i booked with kayak"

Pros: "I’m so grateful for all the movies"
Cons: "Flight was delayed bc of Pakistan air space so I had to take 3 planes instead of 2"

Pros: "Plane is old and dingy. No charging available and the seats are so uncomfortable. Crew was just ok."

Pros: "Every thing is excillent"

Cons: "Flight was delayed"

Pros: "Better food ! I had food positing with the meat roll that was provided from Delhi The tv was not working"
Cons: "Food has to be better"

Pros: "Good crew unlike previous experience few months ago."
Cons: "Food"

Cons: "NO MOVIES."

Pros: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Cons: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."

Cons: "I din't like the fact that Lufhtansa company uses double standards for the countries where they have their flights. From USA, San Jose, Ca, to Frankfurt, Germany everything was good (flight on 08/31/2018 - 09/01/2018). They have been very profesional, beganing wih the boarding time untill the arrival in Frankfurt. The flight to Romania was a different story. They haven't been very professional at all. The flight had a delay and nobody said a word. It was just a clerck there who didn't tell to the Lufthansa passengers for a while anything about our delay. So, finally, he said after 15-20 minutes that our fligt will be later, 20 minutes, than the scheduled time on our tickets. They seemed do not care too much about the Romanian passengers."

Pros: "nothing"
Cons: "getting fine from DC to Munchen and Munchen to Bucharest, 7 h delayed but we get to Romania. - when waiting for the luggages, guess what? Both luggages are missing. -made the complainment, now we are waiting to show up in Romania and to be delivered at home. -went to pick up the rental car, because of the plane delay, they gave our car away. -after trying several companies, we found a car, 3 times more expensive, but we have a car....yeeyy"

Pros: "All the full service airlines are pretty good in the air. But what sets apart Lufthansa is it's ground staff. On the previous occasion I had left behind my waist bag on the seat containing passports, cash and cards. Their lost and found desk retrieved it quickly, absolutely intact. On the last occasion, my mother in law, who is over 85 was taken care of very well at not only Delhi but especially at the Frankfurt airport. I must truly acknowledge young lady Jessica's efforts, in ensuring that everything was handled very caringly by her personally, for an old lady at the Frankfurt airport."

Pros: "The flight crew was amazing and the overall experience was great."

Pros: "The food was pretty decent."
Cons: "The seats are uncomfortable and do not recline. The plane was old. No entertainment. For the money look elsewhere."

Pros: "Cabin was clean"
Cons: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."

Pros: "Window seats on the upper deck have additional luggage storage bins and seem to have more leg room than seats on the main deck."
Cons: "Keep all babies in one section of the aircraft"

Pros: "Staff were efficient and friendly, constantly offering juice and water."
Cons: "Boarding could have been a lot better organized they need to do it the same way Lufthansa does in Los Angeles"

Pros: "Generally like Lufthansa service - have been flying the airline for 15 years+ Pilots are always excellent"
Cons: "Every flight (to and from India) seems to have the chicken option run out. Why not order accordingly? Had a bad seating experience. LH.com showed that I had completed the boarding process. But when I went to the counter, my seat was changed without my consent (to a worse seat), and I was told that the online process wasn't complete!! Then the website should say accordingly. It's really annoying when this happens. I think the ground crew in New Delhi duped me. At one point, my call button for my meal was ignored for ~30 minutes on the plane. And then I was told there was no more chicken, and handed a veggie wrap. One wonders whether I could have gotten chicken 30 minutes ago!"

Cons: "They made me sit next to a special needs person and did not warn me. I didn’t signup to keep helping the elderly."

Pros: "Everything is good"
Cons: "Food use to be better"

Cons: "Two flights delayed then no bags when we got to Chicago- disappointing and annoying. Great to arrive with no coats in winter!"

Pros: "Staff and flight were great. We were surrounded by kind of rude flyers. They complained when my husband moved the seat back. And they were just standing in the aisle most of the time. Person in front of me stretched her arms over the seat so her hands were dangling in front of me and fingers in my screen. I know we were in coach, but maybe another inch of separation would be nice for such long flights."
Cons: "See above."

Pros: "Very nice personals, I'm so happy."
Cons: "Nothing"

Pros: "Aircraft"
Cons: "Food"

Cons: "Didn't happen yet."

Pros: "N-o entertainment"
Cons: "All"

Pros: "Movie choices"
Cons: "Crew was very very rude , special meals were not provided in spite of being confirmed many weeks before"

Cons: "bad business class experience, requested assistance 2 but only one came that alsoafter so much hassel will never travel or recommend"

Pros: "United airlines a319 was quite shakey felt uncomfortable whereas the Lufthansa connection with the a320 was way better only a bit shakey but felt comfortable and enjoyed the flight."
Cons: "United airlines connection was quite bad. Was 15 min late but didn't really mind it"

Pros: "I fleweconomy. Flight on time. Boarding was quick. Food is so so bordering to poor. On the plus side the portion was small and is good when want to go on diet."

Pros: "The plane was parked away from the gate. We boarded the service bus to get there 20 minutes before departure time. But it took more than 20 minutes while mid way waiting for clearance to leave for the plane. The service bus did not turn on the AC while we waited even though we complained. We were suffocating. There was no entertainment on the plane."

Pros: "The airlines gives the best flights possible."

Cons: "2.5 h delay"

Pros: "Very polite and helpful staff"
Cons: "Food could be better"

Cons: "This airline has little respect for its customers. In the economy/coach cabin, they squeeze the seat distances to such an extent that, when the person in front of you leans their chair back, you cannot get out of your seat at an upright angle. You have to significantly bend your body. To not loose your balance, you have to grab on to the seat in front of you and that disturbs the other passenger. If they're sleeping, they can be woken up by that. Lufthansa does not care much for its passengers. Nor do many other companies, for that matter, but I think Lufthansa is taking things further than most airlines. It is a disgrace. Their brand is not what it once was."

Cons: "Everything was good"

Cons: "wheel chair crew ignored us during boarding. my mother had to walk to the gate which was very difficult"

Pros: "The crew was friendlier. the plane was way cleaner than the previous one. The food was more decent."
Cons: "The crew wasn't too willing to help with the carry-on baggage, for example - I kept looking for a while for an available spot to deposit mine."

Pros: "On time."
Cons: "changing seat assignment"

Cons: "Frankfurt Airport--is head and shoulders the worst airport in the World. We will not be flying there again. Some dumbass at the airport thought it smart to remove the push carts. Took us one hour to get from our arrival gate to our new departure gate...horrible. They need to build a new airport. Frankfurt is horrible....we will never fly there again."

Cons: "Leg space is tight"