Horrible, hated every part of it. They do not have business class- just tried to make one row. Boarding was a mess- felt like hungry people fighting for food. Will never ever travel in Indigo
As a big guy the seats are way too small for me. Would prefer more comfortable seats on these long haul flights.
It was great! Great value for the price I paid. Great crew and great food in business class
The only hiccup was a change of plane and the resulting delayed departure, otherwise everything was more than OK.
my experience was great with Turkish airlines . the problem i encountered was with kayak booking. When I booked . it showed that im allowed a bag . and when I got to the airport, i had to pay $165 for one bag.
Bough tickets with luggage, but made me pay at Airport as well
Very nice and friendly crew. Boarding system can be improved.
Unbelievable food and service! Chefs are amazing onboard. WiFi spotty
Boarding was chaotic. Cabin noisy. Temperature a bit cool. Bathrooms not cleaned enough.
Bad service and food was not good. Give very less food.
Flight was great. Smooth flying, movies good. Open seats allowed for good stretching.
Not enough veg food for passengers. I actually did not get veg food and starved the entire flight duration.
Boarding procedure should have the crew and personnel who are more trained, in a sense of precisely knowing what can be done and what cannot. They do not have the exact information on what you should do in the first place, also the boarding itself was slightly delayed due to the aircraft "not being ready".
..it was short.. I didn't like that my red bag went out completely stained with black stains..That's probably some airport staff bad handling but still
Bought a seat in a flight that got changed out so ended up paying for a seat I would have had if I hadn't paid.
Crew was very courteous, friendly and professional. Caring and attentive.
Very good experience. All of the details made this experience very positive.
The crew was exceptionally polite and caring. The plane was comfortable. Great experience. Will fly more on Air India because of this experience.
The crew was the best I’ve ever encountered. Business class was spacious, immaculate, and very modern.
Everything well done and customer oriented There entertainment system is difficult to navigate
Flight cancelled after 4+ hour delay. Indigo created a nightmare scenario and showed the most callus attitude towards the passengers I will refer to them was IndiNoGo!
Very nice and pleasant. Boarding was quick and the crew were responsive
Foreign nationals are not permitted to check in online in advance. We can only check in at the airport, so choice of seat was limited. I was stuck in a very uncomfortable location. I would expect a meal included in a flight of this duration. The food options to buy are very basic. IngiGo are a very good domestic carrier, but if they are serious about operating more international, longer haul flights, they need to improve this service to match every other airline I know.
IndiGo is low cost and therefore no frills, but is always a pleasant experience. No mood lighting and fancy features but clean aircraft, professional crew and absolute value for money.
Very hard seats. No food service, even though price is not competitive.
Very hard seats for long flights. No food even on International flight. Won't fly Indigo again if I can help it.
Terrible experience at IST airport due to mismanagement by ground and wheelchair staff.
Some seats don’t recline. No USB port or power outlet, no inflight WIFI - not even for SMS/Messaging apps. Ontime performance was very good. They should have at least one crew member who speaks the local language, for flights like these.
Although we took the XL seats with more width, we found that you do not have a seat in front to stow your personal item, nor can you stretch your legs. This is not the best option for a comfortable seat. Boarding was timely but disorganized without any row based entry.
Not professional and didn’t know about double seat even when I paid for it and have a confirmation. Lack of comms between teams.
