Pros: "Overall great experience"
Cons: "Maybe the food could have a been a bit better"
Pros: "crew was super attentive, seat was very comfortable, but a few of the buttons did not work properly."
Cons: "Some of the fixtures were falling off, and the side controller for the TV screen was not connected or working. It is to be expected from an Older A 380, but not a deal breaker by any means"
Pros: "Because i changed to business class, it was a different experience. Comfort, convenience, good service."
Cons: "All went well."
Pros: "The food was so good. The crew was so helpful too."
Cons: "The seats were tight and not so comfortable."
Pros: "The crew was amazing and their service was very attentive to customers."
Cons: "Not having crying infants onboard"
Pros: "Seat was okay and the laptop bag considered an extra carry-on was not good and I had to consolidate."
Cons: "Qatar airways allowed us to take both separately and we could take up exit row if available without payment"
Pros: "Yes I like the services and then you will have good stuff for goods"
Cons: "Stuff not helpful, rude and not helping at all despite us being with a baby"
Pros: "entertainment options"
Cons: "They ran out of chicken for the back part of the plane so we all had salmon"
Pros: "As usual Emirates deliver a very good prduct to be relied upon where ever and whenever you travel."
Cons: "The lunch was not very hot."
Except for the first row in business rest of the seat has less leg space while fully flat
Cons: "Food options were very similar. And the pre-made meals are hit or miss"
Pros: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Cons: "I can't think of anything that wasn't good."
Cons: "Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again."
Pros: "Crew and qsuite were top notch. The dine on demand is the best. One little nip pick. The crew knew I was going to sleep. It was a 1:20am departure flight and did not offer to make the bed/mattress..."
Cons: "Wish we could’ve park at the gate instead of bus over to terminal. Given Doha is their hub, should have been able to accommodate that. Also, do they update the movies every month? Still the same movies as in June."
Pros: "Departed on time. Courteous staff."
Cons: "I had a continuing flight in first class but was not allowed entrance to the first class lounge."
Cons: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."
Pros: "The Service is always great, entertainment system is great and the food is even good."
Cons: "I liked everything!"
Pros: "Friendly service with smile."
Cons: "Weight restrictions for carry on. I had a computer backpack along with a carry on bag which I have always taken with me on other airlines but it was not so here without paying extra charge for it."
Pros: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."
Pros: "Swiss doesn't"t always have comfortable planes but this one was super comfortable"
Cons: "Swiss perfect as always, Barcelona ground worker disaster, as always...."
Pros: "The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight."
Pros: "Excellent service from the crew and prices were good."
Cons: "The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight."
Cons: "After showing passport to get boarding pass, had to line up to show passport again to get boarding pass stamped at gate-no instructions, just a line.. Why!? Poor communication."
Pros: "Food was great, creww was very nice"
Cons: "Following our request, such has being seated next to each other and not only having one person being upgraded when we're two."
Cons: "Did NOT know ticket was economy light!!!! I WAS UPSET WE HAD TO PAY BAGGAGE FEE!!!!"
Cons: "My flight was delayed more than 1 hour at least after overlay of 4 hours. I missed my flight from Vienna to Yerevan and the portion of my trip was detoured to Moscow and from there to Yerevan instead of 3 hours took me 8 hours. As a result of rushing and running in Vienna to catch my flight to Yerevan I feel and injured my hip, I would like a compensation , Please contact me at email@example.com or phone 703-609-8649"
Cons: "We were scheduled for a 55 minute layover in Zurich which was not nearly enough time. Our plane was 10 minutes late in landing but our next flight was delayed 5 minutes. We had to take a bus from the plane to the terminal, go through immigration with very long lines, take a tram to our departure terminal and then run to our gate which was at the end of a very long hallway. Luckily they held the plane but it was very stressful and exhausting getting to our plane."
Pros: "On time and a lot more roomy then the flight from New York to Zürich"
Cons: "There were no TV screens to play games or watch shows"
Pros: "Not much I liked at all for the rave I’ve been hearing."
Cons: "Crew needs attitude adjustments, as well as the whole aircraft could use a makeover - it’s completely outdated. Plus, the layover in Istanbul was horrible! There were people not wearing masks, and airport staff wasn’t even enforcing any safety even if they saw wrong things happening."
Cons: "Food- improve the menu, with veggie pasta, there was chicken on the side. For breakfast only on option- scrambled eggs. Not much for vegetarians. Also my flight Istanbul to mumbai, the table on which you keep the food was not aligned, the food tray kept sliding down."
Pros: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Cons: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."
Cons: "Plane is old, seats are economy in business class. Dont fly business no need tonpay extra"
Pros: "Lots of entertainment on the plane. Very clean. I like the personal touch of a travel Bag given and large head phones."
Pros: "They give me windows seat. Problem give Aaisle seat to handicap. Old man can’t move nowhere’s ever time I like go bathroom waited someone help him crews members are rude I requested it’s hard. Nobody care my priority 30 min waiting then I use restroom. Disappointed Los Angeles to Istanbul uncomfortable journey"
Pros: "Like the personalized service and the extend that the crew spends time serving each meal."
Cons: "The first drink service after offering juice/water needs to be better. They put up bottles but do not go to customers checking for drinks. Due to delay in takeoff we were sitting on tarmac for 40 mins. I saw people being served but several people did not. Should make the process more formal. Also serving nuts or pretzels to go with the first drink would be nice."
Cons: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"
Pros: "the flight attendants were more present and even spoke English."
Cons: "flight sells man were horrible. they were not helpful nor caring, and didnt help me with my problem."
It was fine. No food nor entertainment since flight was short
Cons: "I am a very experienced international traveler with approximately 25 countries visited and many of them multiple times. This flight set my new benchmark for a international coach flight. Staff were professional, friendly and accommodating. Great leg room and entertainment. Even the in flight meal and snacks were good. I was not looking forward to my domestic connection with Delta. Unfortunately, Delta met my anticipated expectation. US based carriers could learn a lot from Lufthansa."
Pros: "There was a good amount of leg room and the seat reclined to a comfortable position to sleep."
Pros: "Nothing at all, whole experience was incredibly stressful"
Cons: "The transfer was awful. Long line for the frankly bizarre security check despite never leaving the terminal, incredibly rude staff at Frankfurt airport, all wearing may we help badges, so kind of answered their own question. Check in staff once we had sprinted th length of the terminal very rude"
Pros: "I was traveling with a baby alone and crew was very supportive"
Cons: "Missed my flight by 2 minutes and couldn’t find any representatives to help me determine my options. Was left to figure it out in my own."
Pros: "They were on time at departure and arrival which was great because I had only 45 minutes for my connecting flight and had to go through passport check."
Cons: "nothing at this time"
Pros: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight was short but pleasant."
Cons: "The long lines. After check in and security, boarding could have involved less of a standing and waiting, with a bit of ahead communication that could be attained. For instance indicate the order of boarding, time until boarding, and place where the passengers from rows 50-70 should form ia line..."
Pros: "The engagement of the crew. The coffee and cake. The attendant offered to help me with my bag to the door of the aircraft. The same attendant remembered to give me coffee later and provided the stir stick just as I was able ask for one. I felt cared for."
Cons: "They ran out of the protein meal selections.e.g. Chicken I think. Pasta with sauce and one small cube of cheese with a little salad does not qualify as a balanced mealThe attendant tried to make up for it by giving me more cheese blocks."
Cons: "The food was terrible. I couldn't eat it, and I can eat almost anything. Sorry! Everything else was good. The staff were amazing. I will fly with Lufthansa again. Thank you."