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Cons: Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost.

Pros: The flight was on time!

Pros: Everything ok. I was hoping to buy food but glad to see almonds as one of the free snacks. Delta seems to be upping its game a bit lately.

Cons: No US carrier seems able to master smooth boarding without standing waits.

Cons: Middle seat. Big guys dont fit well there

Pros: They were helpful

Cons: The entertainment services on the plane

Pros: Nothing

Cons: For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts.

Pros: NOTHING

Cons: WHEN i ARRIVED AT AIRPORT ON JUNE 3,2019 TRUKISH STAFF TOLD ME YOUR FLIGHT IS NOT CONFIRMED BUT MY FLIGHT WAS CONFIRMED.I AM VERY UPSET BECAUSE I AM DISABLED AND LOW VISION.I THINK THIS IS TOATLY WRONG.20 MAY I WAS SICK TRUKISH AIRLINES CANCELED MY FLIGHT BECAUST I WAS SICK.

Cons: Hi the flight from New York to Istanbul was deleted four 4 hours . from Istanbul to Madina it was ok but I didn't may bagages yet.

Pros: Good food. Friendly staff efficient airports.

Cons: Confusion at check in on baggage constrains. Conflict between what the agent told us and what was documented on our ticket contract. Plane very cold Unable to recline seats for much of the flight under guidance of flight attendants. Unable to sleep as a result.

Pros: I liked the size of the cups for drinks: smaller than usual.

Cons: You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews.

Pros: Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!

Cons: Nothing significant!

Cons: Raise the cabin temperature

Cons: The entertainment system broke down and the flight attendants seemed sassy

Pros: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Cons: 5 stars all around

Pros: Yes

Cons: Was excellent

Pros: the price is why we chose BA, but never again

Cons: crew seemed bored and annoyed to be on the plane, seats were pretty awful

Pros: The crew and the timing were ok

Cons: The seats were uncomfortable

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Cons: I congratulate the KLM crew!

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Cons:

Pros: Comfortable seats, decent food and was left alone to sleep after a long day.

Cons: Didn’t like that I missed original flight by minutes due to chaos of the airport and resolving the issue took about an hour but did like that I was rebooked on the next available flight for no extra charge and the attendant seemed sympathetic to my plight. A simple but important detail.

Cons: First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation

Pros: The seats were comfortable, entertainment during the long flight was very good.

Cons: Do not show options with a connecting flight boarding before the first flight has arrived. My family had to run a long distance from our arriving gate to the departing one in the Munich airport, which is not a small one!! Luckily United was holding the plane for us!

Pros: The crew was excellent.

Pros: Confort for a supposed 5 hours flights was ok. Entertainment system worked good

Cons: The flight had many delays due to weather issues. We had to refuel in a different airport before arriving with 5 or 6 hours delayed. That happens but the crew was very mean and brutal to answer questions and very poor to hold the stress of the travelers.

Pros: The flight attendant (age gentleman) with the quite sense of humor, and converse with a measure of ease. A role model for others, a nice aptitude than one can learn from.

Cons: Just keep up the good work and always work towards self development. Treat others the way you would like to be treated, with respect.

Pros: Good service great aircraft

Cons: Takes along time to get off airplane with everyone getting their bags from the overhead bins

Pros: Seat was comfortable and the extra care package and warm towels were a plus. The food was good too.

Pros: Crew was nice, seats were comfortable

Cons: I enjoyed the flight

Pros: I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service.

Pros: Food was really good and no delays. Entertainment also really good.

Cons: Can't really think about something.

Pros: The crew is usually really good.

Cons: The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times

Cons: The seat covers looked worn and dirty. Needs an upgrade.

Pros: Amazing crew. Seat needs more padding.

Cons: Memory foam seats

Pros: Cabin crew was amazing!

Cons: Food was mediocre and we've had better on Singapore Airlines before.

Cons: Tightly packed seats made for discomfort. My knees were touching the seat in front of me.

Pros: Comfortable (only) because lots of empty seats.

Pros: The crew did their best to deal with delay.

Cons: There was an absolutely awful job done by both Delta and Kayak of informing us if additional delays, new gate assignments, when the plane would be reboarded. Also, people were quite angry that the plane had to be cleaned between the time we got off and the time we reboarded. Just get us home.

Pros: The flight attendants were excellent, pleasant, and professional.

Cons: The video system went down for a period of time.

Cons: Row was very crowded. Seats much too close together.

Cons: Great service, friendly team and most importantly great food

Pros: On time and comfortable flight

Cons: No suggestions

Pros: Great

Pros: Crew was nice. No water or basic beverage service

Cons: Water or basic beverage service

Pros: The crew were all nice.

Cons: Aircraft VERY aged--NO charging ports?! Entertainment screens tiny and old touch screen interface, slow to respond. Remote control on arm rest=accidental volume changes and such. Do NOT get the veggie pasta, it's terrible. Overhead bins do not hold large bags correctly.

Pros: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Cons: 5 stars all around

Pros: Efficient well groomed staff, thoughtful amenities such as baby seat belts & toiletry kit containing toothbrushes. Palatable tasty cuisine.

Cons: The KLM crew are always great serving and treating you. Well above many other airlines.

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Pros: Excellent crew, good food & movie selection.

Pros: Fast boarding

Cons: Slow in refuelling, got us delayed for 40-

Pros: Great crew, easy process overall

Cons: Make 1st class cheaper and give free wifi!

Pros: I like the comfortable seats and the entertainment feature found on every seat.

Cons: Not much. Delta is superior

Pros: We loved the snacks, the hot towels, the timely beverage service, and great selection of video options.

Pros: Nothing three hours late I went to dc and then took the train

Cons: I have to wait 5 hours for a connection flight. I was not happy with. Other then that I had a great experience with Turkish Air lines

Cons: Room temperature control should be better.

Cons: It was a great experience

Pros: Comfortable seats and good entertainment, nice food

Cons: Cabin crew were not friendly, and were resistant for any special requests

Pros: Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??

Cons: Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water.

Pros: Pilot communication

Cons: Free snacks & drinks

Cons: Honestly nothing needed improvement/ it was a really good experience!

Cons: Distance between seats on the low side i.e. not much leg room. TV screen again on the small size in comparison with other airlines. Ear phones poor build quality and sound. Plastic cutlery. Small meal trays. No hand wipes with meals. In comparison with other airlines BA is only an average carrier.

Pros: Crew was gracious, kind, and accommodating; plenty of leg room and comfortable seat on the A321; liked the “My Flight” option on the screen

Cons: Real time video feed from cameras in the nose and underbelly of the plane in flight

Pros: Confort was minor but ok

Cons: The flight was not on time. The staff broke my carry-on zip for expansion and refuse to admit it was a suitcase damage which need to be repair. They said put a belt around it to use it !!!! It is a 1 year new piece of luggage from Delsey which is a very good quality brand and expensive!!!!!!

Pros: After there was a problem with the plane once we had boarded, they were able to switch us to another plane at another gate. There was a short wait, and we only had a delay of 35 minutes.

Pros: The pilot greeted us all on the jet way and then spoke to us. He even came to ask if everyone was ok before we left.

Pros: Amazing crew , very accommodating , and friendly , professional, excellent!

Cons: Perhaps slightly better food, however choice of liquor & beer was excellent with tremendous service. 5 star service across the board.

Cons: WiFi

Cons: Honestly nothing needed improvement/ it was a really good experience!

Pros: The crew were all nice.

Cons: Aircraft VERY aged--NO charging ports?! Entertainment screens tiny and old touch screen interface, slow to respond. Remote control on arm rest=accidental volume changes and such. Do NOT get the veggie pasta, it's terrible. Overhead bins do not hold large bags correctly.

Pros: Good service great aircraft

Cons: Takes along time to get off airplane with everyone getting their bags from the overhead bins

Pros: The flight attendants were excellent, pleasant, and professional.

Cons: The video system went down for a period of time.

Pros: Nothing

Cons: All

Pros: Seats confort for nearly a 5 hours flights were ok. Entertainment system is working good.

Cons: For a more than $800 ticket on a domestic flight: The flight could have been on time The food is not free and limited Entertainment system: the choice of programs and movies is a little bit too limited.

Pros: newish aircraft, delta cabin beats other legacy carriers

Cons: gate announcements

Pros: Super crew. Reasonably good food. Liked how safety conscious crew was.

Cons: Nothing. Great job everyone

Pros: I like the comfortable seats and the entertainment feature found on every seat.

Cons: Not much. Delta is superior

Pros: pilot was great... made the landing at key west seem easy!

Cons: Flight attendants seemed to really like their jobs!