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Pros: Flight was smooth and short

Cons: The entertainment system kept resetting over and over throughout the flight. And drinks were served late in a not so comfortable temperature cabin. But everything else was ok

Cons: even though I was in Delta One -- the seats in the reclined position were kind of narrow, arm rests in the way made it difficult to turn over, IF I were trying to sleep. but i loved being in first class -- the only way to go on a long flight :)

Pros: On time

Pros: Everything except the delay was fine, not extraordinary.

Cons: 7-hour flight delay. If this was a European flight we would have been entitled to at least $250 for our inconvenience. We were not offered anything to compensate us for a 7hour delay, which was ridiculous.

Pros: Very late departure and arrival cause us lost of transportation in Barcelona and money paid will not be returned

Cons: Lost of deposited money to tea nsportation due to delay plane arrival

Pros: Great

Cons: Everything was fine

Pros: Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.

Cons: Proper communication by both BA and local handlers at the airport in Iceland.

Cons: Maybe not BA fault but immigration wait at jfk was 11/2 hours!

Pros: Premium economy was perfect, smaller cabin with less people, great flight.

Pros: The crew on Virgin Atlantic was superb!

Pros: The crew were all excellent

Cons: Dinner choice was poor. Starter was just a few salad leaves.

Pros: Very friendly crew. The meals are good, nice variety. Hot food is hot.

Cons: Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily.

Pros: The Delta flight service was much better than the Air France flight I took on the previous leg.

Cons: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Cons: the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit.

Pros: The bread was fresh and food better than other times

Cons: Crew is always aggressive and unfriendly

Cons: Great experience

Pros: Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.

Cons: Proper communication by both BA and local handlers at the airport in Iceland.

Pros: We took the offer of putting cabin baggage in hold. Some of those that retained theirs had "oversized" bags that should have been taken from them at the steps of the plane. As this did not happen there were a lot of problems including the problem of opening the lockers

Cons: Stricter control on cabin bags. The result was that our bags were already on the belt when we got to customs area

Pros: Crew was OK ,seat tight

Cons: More cushion and a little wider seat !