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Pros: Crew was gracious, kind, and accommodating; plenty of leg room and comfortable seat on the A321; liked the “My Flight” option on the screen

Cons: Real time video feed from cameras in the nose and underbelly of the plane in flight

Pros: Confort for a supposed 5 hours flights was ok. Entertainment system worked good

Cons: The flight had many delays due to weather issues. We had to refuel in a different airport before arriving with 5 or 6 hours delayed. That happens but the crew was very mean and brutal to answer questions and very poor to hold the stress of the travelers.

Pros: Confort was minor but ok

Cons: The flight was not on time. The staff broke my carry-on zip for expansion and refuse to admit it was a suitcase damage which need to be repair. They said put a belt around it to use it !!!! It is a 1 year new piece of luggage from Delsey which is a very good quality brand and expensive!!!!!!

Cons: No sandwiches for sale just snack boxes

Cons: Better choice of snacks

Pros: pilot was great... made the landing at key west seem easy!

Cons: Flight attendants seemed to really like their jobs!

Pros: Great crew.

Cons: More food choices, but what we had was good.

Pros: Decent leg room for economy, lots of food offered, excellent choice of movie. Friendly crew.

Cons: Additional security check at the gate is unnecessary, annoying and insulting. Worst then third world country.

Pros: Missed it

Cons: Give me back money

Pros: Comfortable (only) because lots of empty seats.

Pros: We loved the snacks, the hot towels, the timely beverage service, and great selection of video options.

Cons: No sandwiches for sale just snack boxes

Pros: The crew did their best to deal with delay.

Cons: There was an absolutely awful job done by both Delta and Kayak of informing us if additional delays, new gate assignments, when the plane would be reboarded. Also, people were quite angry that the plane had to be cleaned between the time we got off and the time we reboarded. Just get us home.

Cons: Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost.

Cons: Middle seat, last row. In a full flight, and the passenger in fronf reclines, its difficult to watch monitor, eat, or move

Cons: Tightly packed seats made for discomfort. My knees were touching the seat in front of me.

Pros: Seats confort for nearly a 5 hours flights were ok. Entertainment system is working good.

Cons: For a more than $800 ticket on a domestic flight: The flight could have been on time The food is not free and limited Entertainment system: the choice of programs and movies is a little bit too limited.

Pros: Nice crew, easy process

Cons: Everything was fine

Pros: Crew was amazing.

Cons: Tightly packed seats made for discomfort. My knees were touching the seat in front of me.