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Pros: Crew good, plane clean.

Cons: Seats very cramped.

Pros: Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??

Cons: Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water.

Pros: Staff was great. Good experience for our first overseas flight

Pros: Crew was nice. No water or basic beverage service

Cons: Water or basic beverage service

Cons: Took forever to wait in line to board this relatively small plane.

Cons: No sandwiches for sale just snack boxes

Pros: Nothing

Cons: All

Pros: Crew was friendly

Cons: The boarding process was rough and haphazard

Pros: The crew was excellent.

Pros: Great crew, easy process overall

Cons: Make 1st class cheaper and give free wifi!

Pros: Confort was minor but ok

Cons: The flight was not on time. The staff broke my carry-on zip for expansion and refuse to admit it was a suitcase damage which need to be repair. They said put a belt around it to use it !!!! It is a 1 year new piece of luggage from Delsey which is a very good quality brand and expensive!!!!!!

Pros: It’s nice to be in a plane fitted with modern conveniences. Great entertainment options.

Cons: I didn’t have a window at all. The staff didn’t offer any snacks to us. My bag was the only one that didn’t make it while I had a plenty long layover.

Cons: First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets . Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !! Third when i checked in and wanted to chose my seat 50$ each !!!

Cons: We waited THREE HOURS just to check our bags; we didn't have time for a meal prior to boarding as a result. Were told in-flight that they should've given us vouchers, and now we'd have to pay for something to eat. Our luggage was lost and took four days to be delivered.

Cons: Rerouted thru LA and I have filled in all the challenges faced in previous review.

Pros: Yes

Cons: Was excellent

Pros: The flight attendant (age gentleman) with the quite sense of humor, and converse with a measure of ease. A role model for others, a nice aptitude than one can learn from.

Cons: Just keep up the good work and always work towards self development. Treat others the way you would like to be treated, with respect.

Pros: The flight was on time!

Pros: The crew was excellent.

Pros: The entire flight was excellent, on time, great friendly crew, edible food, movies and options were great, perfect in every way. It was a little chaotic at flight loading on extra security, but I assume it could have something to do with it being on 9/11 and it was ultimately bound for NYC.

Cons: I honestly cannot think of anything.

Pros: It's like Air India the crew is old and cant serve the aircraft. Nothing I liked. Flight was very old. Waste if money.

Cons: Change the aircraft. Give us new aircraft or at least inform passengers this is old aircraft so we don't book. Premium economy price was very high. No service. Entertainment tv 4inc which doesn't work. Seats uncomfortable. It's better to travel will Emirates.i have no words why did I travel in BA.

Cons: Entertaining on board

Pros: Not amazing...rather lack of attention.

Cons: It was 20 of us in the cabin. Better attention? More alcohol?

Cons: The cabin lights were left on too long for a red eye. Cramped quarters - but that is true of every airline now. We did receive a blanket and pilllow, which was nice. Did not have dinner so can’t comment. Croissant with cream cheese prior to landing was OK Nice smooth flight.Nice pleasant crew

Cons: Schedule issues, rerouted thru LA, very very painful travel, multiple security checks for an issue from the airline schedule. Airline doesn’t give reroute options. Two bags opened and missing personal items. Very frustrating travel. Kids meal choices missing on rerouted flights. I can go on...

Cons: Rerouted thru LA and I have filled in all the challenges faced in previous review.

Pros: Our flight attendant was awesome. Very friendly and attentive.

Cons: The cabin temperature was cold and the flight was delayed by over an hour.

Pros: Not amazing...rather lack of attention.

Cons: It was 20 of us in the cabin. Better attention? More alcohol?

Pros: Staff was great. Good experience for our first overseas flight

Cons: The airplane was really old.

Pros: The crew was nice

Cons: Se take to much turbulence

Cons: Entertaining on board

Pros: Crew was amazing!!!

Cons: The onboard entertainment

Cons: Schedule issues, rerouted thru LA, very very painful travel, multiple security checks for an issue from the airline schedule. Airline doesn’t give reroute options. Two bags opened and missing personal items. Very frustrating travel. Kids meal choices missing on rerouted flights. I can go on...

Pros: The crew was excellent. However the business class seats were terrible. You had to step over a sleeping customer to get out of the seat. There was no place to put anything other than a distant little drawer under the TV. The food choices were the same old chicken and pasta.

Cons: Food selection

Pros: The food. Crew was ok

Cons: This is basically a southwest plain with a curtain to separate classes. No entertainment, no first class seats, no WiFi. Just a seat between us. No legroom. Y’all should be ashamed to call that first class. Waste of $